nice staff here great customer service pretty clean for the most part and great drinks

This Starbucks location is amazing! I stopped by and felt welcomed instantly, they are so nice and greet every person entering. Inside is relaxing, has a casual atmosphere with awesome music. I was listening to Stella Lefty "Thinking 'bout You" and Fleetwood Mac "Everywhere," both fantastic songs! Menu is simplified and offers a nice selection of coffeehouse classics, Starbucks favorites, as well as featured flavor matcha beverages, and seasonal drinks. I ordered my go-to for Venti Iced Matcha Latte ($5.95) with coconut milk, no classic pump, and requested banana cold foam (+$1.25), matcha with banana is actually yummy, has soothing sweetness, and very delicious! I had a light snack for Egg White & Roasted Red Pepper Egg Bites (2 pieces, $5.45), served warmed up, this is very good and amazingly tasty! The egg bites are wonderfully light, soft, airy, and paired so nicely with Iced Matcha Latte and banana cold foam, it's really good! They have Dubai Chocolate Bite ($2.95), also served warmed up, this one's tasty too! Inside has pistachio cream with kataifi filling and chocolate drizzle on top, very good! I asked Carlos what his go-to drink is and he mentioned Venti Strawberry Acai Lemonade with four pumps of raspberry syrup. He offered a small sample and made it with two pumps of raspberry to balance the flavor. Strawberry Acai Lemonade is absolutely delightful! It has a deeply beautiful burgundy color, not too sweet, and the flavor is refreshing! I will definitely order this as a Venti on my next visit, so YUM! Service from Marco and Carlos is outstanding, very welcoming, courteous, polite, attentive, helpful, and friendly! Everyone in the staff is remarkably caring, so kind, knowledgeable, patient, and will even make time to answer any questions about the menu. Thank you so much for a happy Starbucks experience! read more

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This Starbucks location is open from 4:30 am - 9:30 pm. Stopped in for a drink for my wife. They also have a drive-thru. The service was super friendly and nice. All of the staff was great! She ended up getting what we've gotten earlier today. *Coffee Frappuccino (venti) with an extra shot of expresso. read more

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Check your drink before leaving the drive thru. They are not making drink as order. I ordered my Carmel latte and it tastes terrible and overly sweet. I asked for an extra shot did not get that spent 20 bucks on three drinks. This is this is ridiculous that they can't make drinks right. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

The worst Starbucks !!! They take around 20 minutes just for one cappuccino!!!! Don't came to this store !!

This Starbucks sucks this is the only Starbucks I have ever been to that wants to charge for a cup of ice like it's not over a 100 degrees outside then when told you don't want to purchase they make faces and mumble under they breath do not recommend try a different location read more

drink was amazing and workers were nice but whoever's in charge of writing the notes on cups needs to fix their spelling because I wanted "Will you be my valentine?" on my cup and I got "Be my valiantine!" I had to wipe off the original text because of this. Other than that I love everything about this place and the location is cute. read more

Starbucks - pink drink with white chocolate strawberry cold foam and valentine's day cake pop - Coffee & Tea Near Me - Las Vegas, Nevada

Prices are so expensive for a. Chai drink and so expensive for coffee and a sweet roll how this place can charge so much is not nice in my view you can go to grocery store and make a good coffee drink for so much less read more

Service okay but take too long to wait never have any other Starbucks take so long to wait for your drink

Gotta love my free drinks. 200 points for my venti chai latte and didnt have to pay for the add on. $7 drink not today ;)

Always clean when you go in , service is great too . Right before work go to spot for caffeine . New deals are always easy to find here too

Today the staff was super friendly. I like my iced caramel latte better at DD but when it gets colder, I like to come get a warm vanilla latte here. Staff was super friendly. I sit inside and the music was very loud, that was the only complaint. read more

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Literally come here everyday and can't even use the bathroom... will never return! Policy my as$ show me where it shows that's a policy.

Hit the drive thru for an iced coffee. Service was good, payment processed quickly and drink was ready making the visit quick and painless. Would repeat when I the area. read more

Come here mont mornings and the service is very quick. Much better than the location at Decatur and Charleston. Always have when I'm looking for and less traffic. read more

I usually order the same drink. This time I had someone pick it up. Once I received it, it was not correct. I sent it back and whoever assisted lied and said they only had the bubble tops for venti cups. Mind you, my drink size was a venti. So I am confused read more

So not only did they give me lid with the front portion to hole missing but during the hand off I got it poured all over me and my truck and then to top it off I have to ask to get napkins lmao. Thanks Starbucks top grade a service I didn't know I wanted to be covered in coffee before going into work until now. read more

Starbucks - Lmao coffee all down the side of my truck. - Coffee & Tea Near Me - Las Vegas, Nevada

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I know thinking Starbucks there all the same??? Not going disagree. I had to write review mainly for two reasons the interior and the fact they offer nitro cold brew. It not often come to this location but always been fan in general for it location. It close to the KIA dealership that take my KIA Soul for normal maintenance check up. All I do is walk down the street and get my coffee/good book kill time. It been while so had no idea that they renovated the inside. I literally felt like is this Starbucks walking into or not. The inside went from the normal look of most other Starbucks. Not so much couple shelves of Starbucks products they selling so open the space up more. They added more artwork along the walls with that space opening up. More inside seats that can sit down relax, chill, and enjoy good book. It lot more lighter. I feel much more pleasant atmosphere reading on with some coffee. The nitro cold brew. Maybe it trendy thing or not cause never had it. The barista was telling me that this location is one of only three Starbucks in Vegas that offers it. Never bothered ask the other two locations. I found that interesting. Definitely worth writing review for all you NITRO fans. lol!!! The service always felt is spot on. Friendly, attentive, and great service!!! read more

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This Starbucks is a strange one. I've been lucky enough to enjoy enough decent-or-better Starbucks experiences that there was once a time where I didn't understand that SNL skit from years back about the Starbucks-branded home coffeemaker that transformed your kitchen into a migraine-inducing disaster, but I think I'm starting to get it now. We'll start with the smell. Upon walking in, my girlfriend and I were greeted with the aroma of what I could only guess was a backed up toilet. Not anything I'm not used to in a big city, but not really something that sets the stage for a date with a refreshing beverage all the same. Up next: the seating. We placed our order and sat down, only to be shooed out of our seats because "we've got a large shipment coming in". Totally get it, since I've worked in a coffee shop-type environment before and know how ridiculous these shipments can be... but the shipment never came in the time we were there. It was awfully fortuitous that two other people were finishing up as soon as we started looking for other seats, because that shipment evidently blows out two thirds of this Starbucks' seating. Two extra stars since the drinks were fine and the service, all things considered, was friendly. I don't envy what the folks working here likely have to contend with on a daily basis, if the toilets and shipment logistics are any indicator. Stick to the drive-thru if you've got a car and be patient -- I would probably be a lot grumpier than they were if I had to deal with their building and floor plan. read more

I love how all the employees here are always so happy and welcoming. Nothing too special about this post except for the fact I love this Starbucks because of the employees, great coffee, great refreshers and egg bites read more

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This place has great service! Foods great and drinks as well. I come here almost everyday people are really friendly service and happy clients all together. I like to come in here and work on my phone charge my gadgets while I enjoy whatever I'm in the mood for. I recommend you try their cold pressed juices if you need something quick on the go! If your on Sahara and Decatur make sure yo stop in to this star bucks you'll be in for a treat! - Miguel B read more

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To the brunette haired girl was working the Starbucks drive-through on South Decatur at 9:30 PM on Tuesday, June 7 thank you. You asked me how my day was going and it wasn't going well at all. When you handed me my bag you wrote on it you are loved. It made me cry in my car. I just wanted to say thank you for that small act of kindness read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

I am typically not one to leave reviews, especially not for something like a starbucks, but i'm at my limit lol and sadly this is the starbucks right next to my house. I have had 1 good coffee from this location since I moved here in November and i'm starting to feel targeted. Like is it because I use the app to save myself like $1 because i figured out that all that matters is how you word things. Is it because i go so early in the morning and no one can make a decent espresso thats not burnt that early. I truly do not get it. I highly doubt this rant will change anything and I know i need to just choose somewhere else i'm just irritated, miss my old neighborhood starbucks and want y'all to pls get better at making coffee read more

The most nicest guy named Brandon he's the one that takes ur drive thru order , so welcoming and super sweet !he deserves a raise !

When I tell u the location I went to I had THE best customer service EVER from Starbucks! I had the pleasure of dealing with Ellie and she is soooo amazing and the epitome of customer service! Was running around like a chicken with her head cut off and doing it with a smile! read more

I stopped here when I was running errands. We used to come here a lot and was the first Starbucks I ever went to. The staff was competent, the place was clean, but it seems really cluttered. Maybe it's all the stuff Bucky's trying to sell for gifts for the holidays. Parking is OK but nothing to be excited about. Merely an OK outlet. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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The cashier was much more interested in continuing her conversation with her co-worker than to notice that we were standing in front of her. When she finally DID notice us standing there, she seemed upset that she had to discontinue her conversation to assist us... FFFFFFF your face. Never coming back here. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

So, I just left this location. I placed a $40 mobile order. When I arrived my order was on the counter not bagged no drink holder or anything. As if I were gonna walk out with 3 drink orders & 3 food items in hand. Let's just say it were 2 people did the hot food still not require a bag? They also left off my guac spread. I called and young Belle says she can't put the money back on my Starbucks card. I gotta come in for my refund. Really??? My Nitro cold brew with sweet cream along with the office manager's ain't even right! They got our Wednesday started off all the wrong way. We should've went to McDonald's & saved $20 read more

Starbucks - Nitro cold brew with sweet cream!! Ain't no sweet cream tho - Coffee & Tea Near Me - Las Vegas, Nevada

I drove through for my afternoon pick me up and was disappointed. I love the Nitro brew ( which is what I ordered) and at first taste I knew it was a cold brew/ iced coffee. It was bitter and watery tasing. I didn't have time to go back. My husband ordered a skinny cappuccino and said it was filled with milk and very little froth. read more

This location is always out of everything, food, specific drinks that are posted on their menu (I'm not even talking specialty drinks not on the menu). Staff is rude, they always have an attitude (primarily afternoon/evening shift) staff is non accommodating, and will NEVER make an-exception if you have a drink request or food modifications. Avoid this location, they'll only waste your time. There's another Starbucks right down the street on Sahara, they are normal, decent customer service. They provide the same level of service you can expect to find at any Starbucks location. read more

Don't like the taste of the frap and the customer service was so horrible . Save the kids

i come here all the time. on very rare occasions the drive thru line is too long so i go inside. which was a silly mistake. MESSAGE TO MANAGEMENT.... PLEASE PLEASE PLEASE FOR THE LOVE OF COLD BREW take andre off the register. i'm not going to go into it but please don't allow him to take orders. i don't expect things to be perfect but everything was wrong when he rang it in to the computer and was corrected along the way as well as a drink having to be remade. everyone else that works at this starbucks are so great and always take great care. this guy is clearly slowing you down. read more

if i could put 0 i would!! they got my drink wrong, twice & i tried to call them about it 4 times& they don't pick up the damn phone !!!

Very sad about the service at this Starbucks. When I walked in I was not greeted, and I stood waiting for about 5 minutes. I was in no rush, so this wasn't an issue. When I ordered my two (yes I know) very picky drinks, I was given extreme attitude and had to repeat my order 3 times. Each time the order was repeated back to me, it was incorrect. Eventually we did get the order correct, and I paid for the drinks and sat down. My brother then ordered his drink, and sat down with me. We waited 20 minutes for 3 drinks total. I understand, it is the morning rush, but as someone who works in customer service I also understand how the order line works. When I received my drink, I was extremely unhappy. The order was correct, but my drink was not blended at all. Instead - a giant ice blend ball was plopped in my tea, and the sweetener was lost completely. My brothers drink was full of ice and barely had any liquid in it, and he was extremely disappointed as well. We left the store after getting our drinks and will not be coming back. Unfortunate because I go to this Starbucks at least once a week. read more

Starbucks - Venti Peach Tea with one pump sugar free vanilla blended with no base. - Coffee & Tea Near Me - Las Vegas, Nevada

Invariably, this happens where I make a mobile order and then you pull up and they ask you what your order is. What is the point of doing a mobile order, giving your name and then having to repeat your entire order? Napkins are very optional here, sometimes they give them to you, sometimes they don't, sometimes they give you your food order in a bag, sometimes they don't! The service here is very inconsistent and irregular. read more

I should have known not to stop here based on their star rating. Most Starbucks are awesome and have 5 stars. However, I can see why this location does not. I came in today with a coupon from Amazon Prime for a free coffee and they didn't know how to redeem it with the code given on the coupon. The cashier at the time (at 11:20) was super nice and tried putting it in several times, then had to get her manager because it wasn't working. The manager a young woman (just to be specific in case there's a male manager there too) comes over and says "I've never seen that kind of coupon before, just try putting it in and see if it works". The cashier tells her manager, she did try several times and that's why she was asking her. The manager says, "well if it doesn't work we can't redeem it". At no time does she apologize to me or even attempt to put it in herself or do what managers do and find a solution to the issue. This coupon was on cardstock, said it was from Amazon, had an expiration date , and obviously ripped from something, so it wasn't like I could have made this myself. Guys if you get this same coupon from Amazon Prime I'm the mail or any others for that matter, just know not to go to this location. They won't help you redeem it. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

I am seriously amazed by the 5 stars this place has received. I've been to this SB more than a handful of times and service is ALWAYS SLOW! especially at the drive thru! I visited this location this past Friday and me and my friend walk up to the counter to get my drink and we wait...and wait...observe the workers chatting it up with people at the other end where the pick up counter is...and wait...and wait... See workers walk past the register and ignore us..and wait and wait. then FINALLY our invisibility cloak must've slipped off because someone finally notices us and asked if we need help. Ugh no. We need to order. What.the.hey! So he tells me back my drink and says "Elijah" right?! Me and my friend look at each other and say no, dropped the cash and just walked away. Like I said I've stopped by this location many a times and go to the drive through. I Dont know why. Honestly every time I utilize it, it takes longer than 15-20 mins. Even when its slow. I Dont understand why but it does. Not to mention all the crazies that go in there. Yuck. Hmm, maybe that's why I keep going through the drive thru now that I think about it. read more

Great people, fast drive through, clean and bright atmosphere. We get our Machiottos with three different "special" directions. They get all three right each time! read more

This isn't the best Starbucks, we have been here a few times and either gotten really slow service or they've forgotten items off our order and we were left waiting. The rest of the times the baristas were not friendly at all, we weren't greeted and they were just standing there waiting for our order instead of asking what we wanted. What is up with that? It didn't take long to get our drinks but that's the only plus to this place. read more

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It's coffee. There's a drive thru. (I think all, if not most Vegas locations have drive thrus huh?) LA didn't have many drive thru Starbucks so I'm being spoiled over here. I usually get a tall iced caramel macchiato with non fat milk or a tall iced green tea latte with two pumps of peppermint. Yum! =) I just freakin LOVE starbucks!!! read more