5 stars for this Starbucks location. The inside is fairly large with plenty of seating, and they also have dine in plates and drink ware, so you can have your meal on a glass plate and drink in a glass cup if you dine in. I also had a great customer experience with the barista Jon - they were out of stock after I ordered the falafel pocket and he replaced it with another item for me and provided me a small gift card as well. Excellent customer service and thanks to you Jon. Highly recommend this location for great and quick friendly service. read more

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Had a very positive experience with this store. Specifically John. The workers were polite and engaging. You don't always get this treatment at grocery/ target locations. My barista John helped me with my birthday drink. Normally you have the day before the day of the day after to get your drink, but apparently now you can only get it the day of. He was great. Got a dragon drink and I was very happy. John did a great job and Starbucks is lucky to have him, and the rest of the crew at this location. read more

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2nd time coming here and to see service people being very rude, unprofessional. most of the cashier working having a bad attitude. i work as a cashier and i wouldn't ever treat no customers nor hurry them up with their order. read more

What a great stop for a hot beverage!!! Staff was friendly and helpful. Cool modern decor and notes of "green" approaches! Enjoyed reading signs. It did not disappoint! Thank you! read more

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Super clean and smells great ! This snug location in Lake Bluff, you could miss if you drive too fast. Awesome service from friendly and helpful baristas. I love the Iced Gingerbread oat milk chai with extra cinnamon even though it's out of season. Yum! read more

I have been studying at several SB cafes the past few months and I am impressed by the team here in Lake Bluff! Someone even remembered my name and drink order this morning- which is never expected but so appreciated (thanks Mariah). There are a few others that stand out here as well just don't know their names. high spirits and good coffee happen here! Great job Lake Bluff! Keep up the great work! read more

Constantly gets orders wrong doesn't apologize and over priced. Order a Venti and gets a grande instead. Doesn't apologize for getting the order wrong or offer a refund for charging me the wrong amount read more

Starbucks - Paid eight dollars and ordered a Venti but got this instead didn't apologize for getting the order wrong or anything - Coffee & Tea Near Me - Lake Bluff, Illinois

I'm going to add in a recent and positive review to this Starbucks!! I went here throughout my entire pregnancy trying to make my favorite drinks decaf & they helped me so much with that. Not to mention they were patient with me while my mom brain developed and forgot the word for espresso!! I have a Starbucks down the street from me but I still drive 10 minutes to this one because I always have success with how I like my drinks. The only thing I would change would be the layout of the drive thru/parking situation cuz it can get awkward sometimes BUT I'm sure the employees feel the same way! read more

I want to like this location. I really do. They used to be kitty corner to where they are now. Big location. Lots of parking. NOT ANYMORE! There are limited parking spaces. Half the time I come here there are no places to park and you can see folks parking across the way in the Walgreens parking lot. Absolutely ridiculous. How am I supposed to rate the service when I can't even park to come in? Poor choice of moving. Boo! read more

Starbucks - Trying my free cup of cocoa. - Coffee & Tea Near Me - Lake Bluff, Illinois

Somtimes crowded with kids but other than that really nice place. My coffee order is always correct as well

What a great Starbucks! The staff is friendly, the drinks are delicious, and I really like that they have drink recommendations on the board behind the register. One of the drink recommendations is now one of my favorites! read more

Not the friendliest staff, at least the ones that I dealt with. They make you feel like they are doing you a favor I want to go again to this location. read more

Worst place... always understaffed And drinks are mostly not coming out tight... I'm still going there at times like today because location read more

Parking is extremely limited and the lot is very Small's just waiting for an accident to happen. The place is hard to find or even enter if you do not approach it from the right direction. To easy way to get in and out it. I only went through the drive thru. My issue is not with the workers, they were fine. Just the location. No good. read more

VERY small drive way/ parking. Quick service if you order ahead! Customer service was delightful! read more

Starbucks - Two for the road!! Lol - Coffee & Tea Near Me - Lake Bluff, Illinois

Wanted a light roast and told me they are only serving pike. I asked for pour over and was told it would at least 20 minutes if I wanted it. Then got stuck in drive thru for 10 Minutes read more

Super nice staff! Very prompt and your orders are made very quickly with fresh ingredients! Love their coffee drinks! If you're a foodie I would say the food is a 4. If you're not then a 5. read more

While the inside of this location is great and spacious the outside is a disaster. Whoever decided that this location would work must have no experience in designing an effective traffic flow let alone sufficient parking. The parking spaces are very limited and once employees have parked it is rare to come here and find more than one parking space open. The drive through line actually prevents easy egress from parking if there is even three cars in line. This parking/drive trough layout could not be better designed as the physical size of the property was from the outset way to small for the planned business. Whoever approved this design should be fired. read more

This Starbucks needs to be closed! Whomever designed the building/logistics didn't know what they were doing. There is minimal parking so the staff have to take several of the spaces. The drive through line blocks the regular parking and customers end up parking in the Walgreens across he street. They were parking down the residential street until the neighbors protested and that section was made a one-way, prohibiting access to the Starbucks customers. The workers leave the garbage around the dumpster when it is full and during windy storms, it has made its way to the culverts, blocking the flow of water and causing back-ups and flooding. The corporation and owner should be ashamed as well as the idiots who approved the zoning. I hear the service and the staff are okay but I will never know because I boycotted that business long ago! Please MOVE! read more

Starbucks - Coffee & Tea Near Me - Lake Bluff, Illinois

Came for some study space and fresh brewed coffee. Unbelievably terrible service yet again. Unsure why I want to believe in this place.

This location is horrible, for some reason their frappe machines are supposedly always down around 7pm. Starting to remind of McDonald's when they lie saying their ice cream machines are down at a certain time of the day. The store closes at 8pm that means everything should still be on until that time. They need an entire new staff in that building. read more

I wish I could go lower than one star cuz this place is not managed well. Always extremely slow even though there's five or six people working drive-thru so when you go inside u usually wait a good 5 minutes before even being asked to place your order. It seems like they keep this location minimally supplied so good luck if you need something from there specialty menu. Especially Nitro cold brew as the last four times I've come to this location it's been unavailable. I am more than happy to drive to Highland Park or Deerfield locations for the drink I love instead of an alternative option from this place that doesn't seem to have their stuff together. read more

The drinks and food are always fine at this location but they are the slowest SB ever on a consistent basis. They could be doing so much more business if they could just get their act together. I see people give up and leave frequently. How is it only this location can figure it out? read more

The staff here is very rude. Aside from taking my order, they said no other words to us and kept looking back at us. We were the only ones there and it still took about 5 minutes to get the order and the drinks tasted horrible. I couldn't even finish mine and neither could my husband. This isn't the first time they messed up my drink but thought I'd give them another chance. If you can, go to the Libertyville Starbucks. Very friendly staff and the drinks there are consistent and always delicious. read more

Nice, friendly, and fun loving team working here. Very personable and interested in getting to know each customer. This is a newer Starbucks so very nice inside. Lots of tables so great place to study, read, or meet friends. Open at 4:30 am so ideal stop if your making an early morning run. This location has Starbucks Reserve which is rare one of the only in the area. Basically, there is a $11,000 specially calibrated machine that make coffee similar to a French Press. The upscale Reserve coffees come in many varieties and are described like fine wine. They are also known as clover and have a full aroma and flavor. I like the rich Colombian with Sumatra as a close 2nd. Not for the feint at heart! It's a little extra but worth the price. The main thing that keeps me coming back is the people. They are some of the best so leave them your change or flip them a tip for their hard work. read more

Starbucks - Rob and Tiffany in front of the only Starbucks Reserve Clover machine in the area! Coffee bling! - Coffee & Tea Near Me - Lake Bluff, Illinois

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If you're familiar with the area, Starbucks used to be at a corner location next to Dominick's (now Heinen's). In late 2014 they moved not that far to this current location on rt 43 Waukegan Road so they could have a drive thru. Now please heed my warning. There are some Starbucks where you go in and write the next best American novel, and there are some where you just stop by to pick up a coffee. I highly highly recommend just using the drive thru for this one. Right off the busy street you're met with the tiny, tight lot. 16 parking spots is all you get. Which may sound a lot but because many get taken up by the staff or lingering customers along with the lot being very very small, it could be a big hassle to park. If you're brave and don't mind all that frustration, the inside is a little roomy and comfortable. The staff here are very friendly. Never had someone be rude or get my order wrong. Longest time I've waited at the drive thru? Probably about 5 minutes. Sometimes it's busy simply due to the fact that this is the nearest Starbucks with drive thru service. I especially like the hours. 4:30am-10:00 Monday through Saturday and 5am-9pm on Sunday. Coffee later than 5pm may seem like a bad idea but I've been caught in that terrible situation where I need to work late or get a head start on that weekend trip at night. Having a Starbucks that's open until 10 is a fantastic option. I really like this Starbucks. Only knocking off a star for it being a tough spot to turn into and the fact that going inside isn't always the best option. read more

If you're in a rush this is not the Starbucks for You.. It is alway busy, which isn't a problem to me. But my drink is good about half the time Ans bad about half the time. Very inconsistent.. Last week I ordered my husband a pumpkin spice latte and surprised him with it (our first time getting one) and when I got home and gave it to him, he looked like he was going to gag. They gave him a black coffee with some pumpkin syrup in it... (We like our coffee, but definitely not plain) . Oh and mind you it was NATIONAL COFFEE DAY.. Such a disappointment. There's a young guy with red hair their and he is a pleasure to talk to when you go thru the drive thru, some of the folks are nice, some not so much.. I'll continue going here read more

My go to study place near school. I asked to use me free drink. She said ok and charged my card anyways. read more

Mmmmm burnt coffee. Not at all good I've no idea how they managed to make coffee taste like brown burnt water. read more

Typical. Nice, friendly staff. Inside is nicely appointed featuring the SB wooden chairs that dissuade lingering. Cappuccino was steamed too hot and the espresso's prominent feature is a faint char. Foam was way too airy and not infused with the espresso crema that should be flavorful. This is because the barista's hands are tied by the super automatic vending machines here and not the beautiful, trustworthy machines for skilled baristas they used to have. Coffee for the hurried and non-discerning as always. And, the parking lot sucks. read more

This is the worst Starbucks I've ever seen, the layout of the parking lot and the drive thru is absolutely ridiculous and completely unsafe. Not well thought out and the service is subpar read more

I usually drive through but I wanted to go in to buy a ceramic tumbler as a Christmas gift. The parking lot is WAY TOO SMALL! I parked at a restaurant located just south of the Starbucks and walked over. read more

Longest wait on a order I have ever had at a Starbucks. What made it worse was I went threw the drive thru ... Not crazy about the parking lot at all. It's very close to the McDonald's, better off going there. read more

A nice Starbucks that we have never had issues with such as the one in Lake Forest and Highwood we had had issues with. Unreal to see people complaining that people just hang out here as that's what Starbucks has become - A hangout. I often have meetings at this location and I've never really had a problem with it. read more

Amazing staff! Drinks and food came super quick! One particular staff member was Nick who just brighten my Sunday.

Speed improved, always accurate, friendly customer service. Not sure if there's new management but they're doing a great job

This location is so congested and there's a group of parking spaces where you are blocked in by the drive thru line. This has to be a fire or safety hazard! There were a couple of times when I had to completely go through the drive thru without ordering because I got stuck in the line while looking for a parking space and there's no way out. Honestly I was much happier when they were in their old location by Panera. There was plenty of parking! The staff has always been pleasant so this review is not about them but really about the congested parking and drive thru conditions. read more

Majority of the times, my order is screwed up. Either missing something or my cup is half empty. Tired of going back to get it corrected.

Walked in for simple double espresso and waited over ten minutes to get it and only after complaining. There were 8 people working but totally focused on serving only drive through and mobile orders. Will avoid this one.... read more

Quite possibly the worst Starbucks I have ever visited. New location. Who designed the parking lot? Not enough room, and worst of all, the Drive Thru line blocks all parked cars from moving. Worst lot I have seen. Was there this morning. Worst service ever. Understaffed, no one in charge, no one showing any sense of urgency, no one welcoming customers in any way. I frequent Starbucks often, have never had a bad experience. This is a new location that was designed wrong and staffed with the wrong people. read more