It's a Starbucks. With that said, it's not a bad one. The employees are pleasant enough, the sugar - creamer bar was clean, which might say more about the customers than the employees -- but it was still a nice change. If you're on the freeway and need a quick SB pick me up, you can't go wrong here. And if you're lingering in the area, this may not be my first pick of SBs to visit but it's a long long long way ahead of the worst one I've been to . . . read more

Extremely disappointing service. I ordered through the app and arrived at the scheduled pickup time, yet my order was still 15 minutes late. The staff were clearly understaffed and unprepared for the shift. This level of disorganization is unacceptable and unfair to both customers and employees. Starbucks needs to do better. read more

Low energy cashier, no greeting, could barely speak loud enough to hear...she DEFINITELY is not the right person to be greeting guests. Didn't take my name so the ones preparing the order knew whose name to call, I had to walk up to the counter to find my drink. She's not the right fit for this store, which otherwise, is pretty fantastic, with high energy, and happy employees. 7/24/26 at 8:15AM read more

The slowest Starbucks I have ever been to. Waited in the drive thru line for over 45 minutes. STILL WAITING. I have no idea why this is taking so long. At least 3 people are working. Horrible. DO NOT RECOMMEND THIS PLACE AGAIN!! read more

I was in this store on 3/4 at around 4:30 pm, to pick up a order for a customer. I was not greeted when I arrived and ignored for 10 minutes as I stood at the counter. This was the only time I had an issue with this store. I mentioned this issue to the acting manager and was informed that they were busy. If you view the cameras you will notice that they focused their attention on two customers that they apparently knew. At the time I mentioned it to the manager, I also pointed out that there was 2 employees that were checking their phones and I was informed that they were on their break. This was very unacceptable behavior by the manager. I seemed more like a high school click than a place of business. read more

The staff are working too slowly; I placed my order nearly 30 minutes ago and still haven't received my drink.

Nice to see my familiar old friend. I used to go here every morning before work! They are speedy on a Sunday morning. Got my pumpkin spice latte! read more

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This is hands down the best starbucks i've been to, they have nugget ice and it was so quick!! read more

Starbucks - Mango Drangon Fruit Refresher with lemonade - Coffee & Tea Near Me - Goldsboro, North Carolina

If I ask for my drink a specific way, that's how I want it. I AM paying for what I'm asking for so don't try to get smart with me MANAGER! SMH. Sincerely a disappointed customer Do better! read more

Stopped here before a funeral in Goldsboro, and it was a pleasant enough experience, considering our circumstances. I had a coffee and a breakfast sandwich, both were good. read more

Starbucks - Coffee & Tea Near Me - Goldsboro, North Carolina

This is the fastest Starbuck's I've ever been to! Nice and efficient! I could hardly get my app order finished by the time I hit the window. read more

In the name of all that is Holy. I'm just slightly confused as to whyyyyyy there is dish soap in my coffee. I'm shocked and Ru Paul'd. This is an outrage. read more

Starbucks - Starbucks cup of soap - Coffee & Tea Near Me - Goldsboro, North Carolina

I've been coming here for over a year now for the convenience , each time I've left with meh coffee and even meh'er customer service. Never once do they go the extra mile for anything. Definetely would reccomend going to the other Starbucks around the area read more

Ordered two venti brown sugar oat milk shaken expresso drinks and this is how they were given to me. Where is the rest of the drink? For $6 plus each I expect a full drink. read more

Starbucks - Coffee & Tea Near Me - Goldsboro, North Carolina

Rude! If you don't have what the customer orders, just say "Sorry we are out". Don't be condescending and say those are bad. Gave 2 stars cause the guy making the drinks was nice and the drinks were good. read more

They never answer the phone, you will wait a year for a grande coffee and they never have sandwiches. Probably the worse Starbucks I've ever seen, the wilson branch should come down and train these people.. read more

The fact that I have time to write this review while waiting for a cold brew coffee should be enough said about the review.... Go through the drive through, they seem to be getting drinks 5 for every 1 made on the inside read more

Sat in drive thru for five minutes, no one attempted to help us. Drove to window, no one would talk to us. People were inside, not busy, just refused to attend to customers. One hour prior to closing so no issues there. Forget slow service, you get no service here. read more

I was visiting family for a birthday and needed to stop before checking into the hotel after the long drive. Drive thru was crazy long so I opted to go inside. They had about four people working but one seemed to be moving faster and making all drinks while the others took orders from the busy drive-thru. The barista wasn't the friendliest (how could she be when she was focused on pushing out orders) but my drinks were made perfectly and when she sat them on the counter she smiled. I do wonder what happened to asking for names-glad it wasn't many inside! read more

We go to this Starbucks out of convenience but whenever possible go to the Starbucks near Harris Teeter. The drive thru customer service 9 out of 10 times is not friendly and always makes us feel like we are a burden to them. Please please work on your customer service, please. Always get our drinks incorrect and tries to offer us what they made and give a refund (but it's Starbucks, we pay $5 for a coffee and prefer the one we order). read more

Went today after hurricain, I get that some things might not be available but they didn't have coffee, why even open? Clearly poor management, 4 employees, no sanwitches, no coffee, pffffft. Typical poor management read more

The only person who was less impressed with this starbucks was the guy working there. How does a national coffee shop chain not have non dairy options? :( read more

I love this place. Attentive and friendly baristas and a great study atmosphere. BUT PLLLEEEAAASSSEEE do something about the flies. Thanks.

Drive thru Starbucks...low weekend traffic...friendly folks...

Starbucks should be ashamed to have their name on this store. The folks inside are about as friendly as your local DMV office and the drive thru isn't any better. Once, I had hot coffee spilled on my door. Another time I ordered a frappucino that was pure liquid. Perhaps the barista could use more than maybe TWO cubes of ice?YUCK! Just go the location on Wayne Memorial and save yourself the trouble. read more

Courtney is amazing! She knows my husband's order and she can even eyeball when there's accidentally too much cream. She will have it corrected! Exemplary customer service! read more

Great coffee, great staff and quiet most of the time. Parking lot can get a bit out of hand, but other than thats this location is best in town read more

Workers take a while for drinks even when it's not busy. Every time I've walked in here there's been only 1-2 people making drinks while others are talking amongst themselves or with customers. A waited almost 15 min for my drink when there was no line inside or at the drive thru. Everyone was waiting for their drinks. Not sure the reason or what happened before I came in, but it seemed odd. read more

Terrible service. Rude people. Filthy chairs and tables every time I come. They don't know how to make a lot of common beverages. I feel badly for the few employees who seem to try. Flies everywhere even in winter. I've been to Starbucks all up and down the east coast from Canada to Florida and this is by far the worst. We live within walking distance and yet we drive across town to the Starbucks on Wayne Memorial. Embarrassing for the community. read more

One of the few coffee places in town that's actually open in the morning. I'm usually not blown away by this Starbucks in general, but today was the worst. My latte tastes like warm milk and the "barista" never made my breakfast sandwich. Just a reminder why I rarely go here. read more

Workers are slow and they messed up every facet of my order even after repeating back the correct order. I ordered a grande iced coffee, no sugar, and milk. I got a large iced coffee with tons of sugar and half and half. The other drink I ordered was a Grande iced chai tea latte. I got a large hot chai latte with whipped cream. This was after sitting in the drive through for almost ten minutes so I just cut my losses and left. read more

Awful. Drive thru always screws up your order and frequently forgets your change. Super slow too. Save your time and go to Panera across the street. read more

I'm here everyday and most of the employees know what I order. They are FANTASTIC and super nice! I've never gotten a wrong order or had any problems whatsoever. Parking can be tricky as there is a shortage of spaces but that's because this Starbucks is busy. It's in front of the mall so of course there will be certain times of the day and certain days that are busier than others....but all in all it's worth the wait. The girls are very friendly and kind. First rate. read more