Not up to the usual Starbucks standards or quality -- Poor customer service and iced coffee beverages usually a miss. While Starbucks tries to be consistent in the service and taste, this is Denmark so customer service only goes so far and I am always disappointed with the mocha, iced mocha or the Frappchino ... Today I was extra annoyed when they refused to sell me a cup of ice for my 3 year old. After enduring a tantrum from my refusal to buy him a toy, I tried to give him a consolation price of a nice cup of ice cold water with iced cubes. The barrista was confused by my offering to buy another iced beverage if necessary just for the ice or a cup or whatever it takes to get a cup of ice, consulted with the manager and refused to sell me the cup of ice. Mind you I had already purchased a venti Iced Mocha and a frozen tea beverage and was willing to purchase a bottle of water and another drink to achieve some peace, still the manager refused me a few ice cubes. This was after standing in the long queue a second time. I was so frustrated along with my children to be basically denied after standing there pleading with them in front of my children to sell me some ice??????. My 3 year old offered to go back and slime the manager, but my 7 year old instead suggested that I write a review of our experience.. We had no slime, so hence this review :-) read more