I love this coffee, there is a guy who takes great care of people no matter what the physical trait, he is the best, I am enjoying a good coffee in Fernandina Beach, FL. read more

See all

Waited at the register for 5 minutes without being greeted while they ignored me. Would have been much faster to go through the drive thru. Customer service is non-existent at this location. read more

Took way too long for just a black coffee. Extremely unorganized Starbucks it seems as there was another person having a similar issue while I was in the store read more

Popped in for my morning coffee at this location this morning. I've been ordering through the app, and it's worked great up until this morning when the message said "mobile ordering not available at this time". When I arrived, the drive through line was super busy and backed up with no where left to wait, so I opted to run inside to order instead of trying to go through the busy drive through line. Great experience inside the store. Quinn was the barista today, and she was fabulously efficient and slamming the orders out for both the drive-through and walk-in customers. Super friendly staff. Parking in front of the building is very limited, and if you make the right turn in front of the building to attempt to park in front, you'll find yourself forced to back up to get out of there if there are no empty spots: the drive-through exits right there in front of the store, making that a one-way exit only. read more

I love my morning routine of grabbing a coffee at this Starbucks location. The employees are always so sweet and they make an extra effort to prepare my uncommon drink correctly. I love the people that work at this location, they give me my early morning doses of sunshine and caffeine, and if I've ever had a problem, they were more than happy to quickly correct it. read more

Typical Starbucks experience. This location has a friendly staff. It is a standalone building. The entrance is a bit odd so if you are travelling here for the first time use Google Maps. read more

This Starbucks is dreadful. It's clear nobody cares about cleanliness or customer service. When I entered there were 4 employees behind the counter, 3 seated patrons, no one waiting at the counter and 4-5 cars in the drive through. I went straight to the bathroom, which was dirty and the toilet paper holder appeared to be broken with a roll sitting on top. Came out and looked at the menu for a brief moment. One female employee who had been out front stocking came around the counter and obviously had no patience. Not a smile or greeting just "what can I get you?" I sat down to wait for my order, noticing how nasty dirty the floor and all the tables were. This was at 4:15pm when it was not busy yet fully staffed. I didn't want to touch anything. After about 5 minutes I thought "geez, it's taking a long time for a cold brew (oh, forgot to mention they were out of the cold brew I wanted), looked up and it was sitting on the counter. Nobody had called my name or attempted to alert me to the fact that it was ready. I will not return. read more

Starbucks - Dirty floors - Coffee & Tea Near Me - Fernandina Beach, Florida

See all

This is truly one of the worst locations. The coffees are so inconsistent and the drive thru is always so slow. Most of the time the espresso is burnt and the drinks do not taste right. read more

Really large location with a ton of seating. Parking is set off to the side of the location with only handicap spots immediately in front. They do offer a drive thru if you're in a hurry. They share parking with a Mattress One store and are in front of the Publix. Staff was friendly and quick and my drink was made a ordered. The store itself was clean and had the usually merchandise selections, like mugs coffee grounds, pastries, etc. Overall: A Clean, quick and plenty of seating. read more

See all

This Starbucks truly, truly needs better management and better training for their employees. Whether you put in a mobile order, sit in the drive thru or enter the establishment, the wait time is always over 30 minutes. Today it was 50. For a poured cup of coffee and a breakfast sandwich. That's wild. Not to mention their lack of friendliness. I get it, working in the service industry, you have frustrating days and frustrating guests, but it doesn't give you the right to be bitter towards your pleasant customers. read more

I visited this morning and encountered a rude drive through staffer , very uncommon at Starbucks in my experience. But I was willing to overlook it. Then we received breakfast sandwiches that were cold. We had to turn around and ask for hot ones. The ones they replaced were even colder! I went in (again) to ask for warm sandwiches and was told they were out! I demanded a refund but have never had such a bad experience at a Starbucks. Not an apology from one of them, and they all seemed dumbfounded that a customer might expect good service and food that was actually cooked through. Don't waste your time or money here, go off island. read more

Third time in a month where I have waited 15+ mins after estimated time for our drinks. The coffee and drinks are consistent, but service is slow. read more

Friendly staff that are on their toes this busy Memorial Day, Monday. The line this morning is moving quickly! They have a nice variety of deli sandwiches to go, as well as, their standard bakery items. Roomy, covered outdoor patio space too! They quickly retrieved a second vanilla scone that was missing from my order! read more

Got my birthday drink here, a brown sugar oat shaken espresso with salted caramel cold foam. The cold foam was not salted caramel and wasn't thick and creamy at all. The espresso didn't taste like they used blond and it wasn't full. Go to the one in Harris Teeter~ they are awesome! read more

Skip the unicorn and go for a cold Coconut milk Mocha Macchiato. This new delicious combination of coconut and chocolate is refreshing in a hot summer day. The staff was super nice. They apologized for the large straws. Wow so considerate, I told them it was no big deal. Quick drive through for a caffeine boost read more

Starbucks - Coffee & Tea Near Me - Fernandina Beach, Florida

New store coming..system will not let me post because I do not do Facebook. .I was harassed on my fb account..has this been made a requirement? Headed outside to get a picture of the new Starbucks under construction.. the drive through will be great. 2 months..the new building is so much bigger..the size of a Chillies. Wonder what kind of opening specials will. Be on my gold card... read more

Starbucks - Coffee & Tea Near Me - Fernandina Beach, Florida

See all

A great Starbucks location that has a fast drive thru ready to deliver your caffeine fix instantly. The drinks are made perfect as ordered and the customer service is outstanding. read more

I love coffee, and this Starbucks is very cute! Has good seating for a small location. Our orders were made fast and delicious! I wish there was more entrances. I walked from the nearby publix and had to go around the gated walkway to the opening of the gate to actually be able to walk to the door. The staff was very friendly! read more

I went in to get a cup of coffee... There were four people in line it took over 15 minutes to order... After I ordered my cuppa coffee I waited another 15 minutes... I watched the staff meander around... After 15 minutes I begged them for my cup of coffee... But they were out of coffee... I left... I did notice at least a dozen drinks that had also been left by people that had given up... Starbucks is slow this place was excruciatingly slow I walked out after paying without my drink. read more

Not many choices for coffee shops on the island. Ended up here. Employees were friendly. PRO-O2! Service was fast. But they were out of white chocolate mocha & veggie wraps. read more

This is a pretty standard Starbucks. The drive thru is pretty efficient. Inside seating is good. No need to worry about scrambling to find a place to sit! They have 2 handicap tables. There's a corner of 4 comfy armchairs if you're not doing work or here to just relax with friends. I like that they have a seated bar with outlets in it if none of the tables by the walls/outlets are available. There's also a good amount of tables and seating outside, perfect for our lovely Florida weather. Even though I live closer to the Yulee Starbucks, I prefer coming here because of all the table space. Bathrooms are clean here, too. read more

Just another basic Starbucks, wish it was amazing. Next time I go there, hopefully they'll impress me. So then they can get one more star. Ps. The new prickly pear frappucino is pretty good! read more

This was our third visit to this location. Jamie was the barista at the register. She was pleasant, took our order promptly but never asked for names or looked at name on gold card as most Starbucks do. She also never offered me my receipt / which often has wonderful goodies for your next visit on it. Jalena & Lydia was also on staff, as well as Ms. Ashely the GM. They all worked quickly but none of them smiled, or looked happy. We sat at the bar area for about 30 min as they worked just behind the bar to our left only a few feet away. Not once did any of them speak to us other than to take our order. Several other customers arrived and seemed to be treated the same. I was shocked and disappointed as other friends have had wonderful reviews of this location. I wondered what was off about the day .... It was an early Saturday afternoon, they didn't appear overly busy. It wasn't the usual fun Starbucks experience I am accustomed too ... I'll give it another shot soon & see if maybe they appear more friendly! The frappaccino's were excellent. Hope you Enjoy! read more

See all

I had the very best experiences at this Starbucks the last 2 days. It was perfect to interview candidates for an open position in the company I work for. And I REALLY appreciated the young lady who turned me on to the eggs and bacon in a cup!! First it was EXACTLY what I wanted without even knowing it existed!! Second it was hot and extremely delicious!!! I'm craving it now and I just had dinner!! Lol. The service is awesome and the people are all professional and sweet. Just want to say thank you! Very much appreciated!! read more

The staff is nice but they're just not up to par of other Starbucks I've been to. I've been here several times and they can never make my drink correctly. read more

This is the SLOWEST Starbucks I have ever been to. I've been stuck in the drive through line for 23 minutes and there are only 3 cars in front of me. No excuse! read more

The servers could not be nicer but the service is so slow!! We come here everyday and are hoping they are still working out the kinks!

It seems like every time I come in here my drink isn't right. On the other hand, the Batista's are always extremely nice if not looking a little over worked. The thing I hate most about this Starbucks though? That stupid fence around the patio! Seriously, whoever thought it would be a great idea to force pedestrians to walk all the way around must not have thought that through. I understand they were probably trying to keep people from stepping right out in front of the drive thru, but the location of the parking lot still forces people to walk across the drive thru area and where cars come around the other direction. This could easily be rectified by creating a cross walk area and an opening in the fence far enough ahead to allow both pedestrians and drive thru customers to see each other. read more

Quick fast Starbucks. They actually have plenty of sitting space and plugs everywhere. They have a bar area near the barista stand and they have plugs over there. There are hightops and lowtops to sit at. The drinks are good as usual and the service is pretty swift. NO Drive thru though! read more

This is the only Starbucks I have ever been to that has run out of essential ingredients to make a drink... And it's happened the last 3 times I've been there, all with different drink requests. One time in was almost comical because we went through 3 different drink requests before we gave up and drove away because they were missing something for each of them. They've also gotten my drink order wrong on a couple occasions. I've never encountered this at other Starbucks I've encountered all across the country so I think they need to step it up a bit. read more

Great, fast and efficient Starbucks. We stopped in on our way out of town after a race on Amelia Island.

Nice location right off Sadler Road in Amelia Island. It's also a large spot with tons of room and seating (but no drive-thru). My drink came out quickly and was correctly made. read more

Courteous & prompt. With a drive-thru for convenience (great for disabled, & those with kids). 5 star experience :).

Great location, and always have a positive experience - never had a bad one. Even if the line is long during peak hours, the line moves quickly and service very efficient. The baristas are always great and cheerful and a pleasure to visit. Would recommend! read more

Why has Starbucks reduced the number of stars when purchasing a bag of coffee? Its now down to only 5 stars. At this rate it takes 25 purchases to get a free drink. At the rate I drink their coffee that's 1 drink per year. Not much of a loyalty program. I'm done with Starbucks and have started buying Pete's at Publix and Harris Teeter which is way better coffee. Pete's when are you opening on the Island? read more

First time at this Starbucks location, ordered four drinks, only served three. Waited five minutes after asking three times. Not sure why, maybe they were too busy. Will probably return to see if service is better next time. read more

Really?! I've been in here five times now (I now live on the Island) and have never been greeted warmly by the staff here. Not once. It's almost the total opposite of the D.C. Area (where they can at least fake it) and that I was so happy to get away from, where they always greeted you like they wanted your business. Maybe because they knew there was another Starbucks within walking distance. Here, not so much. Granted, I came here twice to have a previously purchased pound of coffee ground but the lack of a "service" experience is almost mystifying. While I haven't spent the time to just sit and watch - this has to be a management issue. Everyone else on the island loves it here. I'll give em one more go. After that, there are other places here on the island to get a cup of Joe. I will re-evaluate after I make another trip, unless the experience stays the same. In that case, so will this. read more

I had a Starbucks app coupon, but I could not sign into my account on my phone. The staff were so friendly and more than honored the coupon as I tried to figure out my username and password. Plus the smoked butterscotch frappuccino was delicious! read more

Drive thru people are rude, unfriendly and never give the right change. Always out of ingredients and drive thru is always over a 30 minute wait. Inexperienced kids and very rude. Always throw the credit card at me and make me pick up the drink from the table at the drive thru. VERY RUDE. At $5 a drink I expected to be treated nice. They laugh at customers and make fun. WORST SERVICE EVER. Better treatment at Dunkin Donuts!!!! The WORST IS JOSEPH!!! read more

Starbucks on Sadler Road in Fernandina Beach Amelia is not the best. Slow service and not that friendly, except for Becca, she always has a smile and remembers your name and your order..Five stars for Becca read more