If I could give a zero star review, I would. I waited in the drive thru line for 30+ minutes behind only four cars. This Starbucks is unprofessional and possibly the worst one I've ever been to. After giving my order, the barista didn't mute her headset and I had to listen to her entire conversation with other staff. Do not stop here read more

This Starbucks is really a joke. It's 7:35 AM on a Saturday morning and the Starbucks on Senoia road is not open. They open and close when they want. I know there is a pandemic going on but you can go to Chick-fil-A, McDonald's, Dunkin doughnuts any large establishment and they have set hours. Not at Starbucks, they do what they wanna do and they could care less about their customers read more

Can somebody please retrain this crew! Can't even get a pour over right ‍ Coffee bitter and not done right My cloud coffee was milk only they forgot the coffee! read more

Haven't been here in a while since my last bad encounter. BUT... I came back today and there is a whole NEW crew and they are GREAT!!!! Nicall and Elle was AWESOME and the Service that they gave me was what I'm use to getting from STARBUCKS. Thanks for the GREAT SERVICE and I WILL be back. Two thumbs up!!! read more

This Starbucks is very busy but they always have my order ready when I use the mobile app. When going through the drive through, it's as fast as it can be. The amount of traffic that goes through there shows that it's a good store. read more

This Starbucks is the worse one. This is the only Starbucks we have on in Fairburn. The line is always long outside. They finally opened on the inside but it took me 30 mins to get my coffee and danish on the inside. Other Starbucks now offer curbside this Starbucks don't. One time I went here and they said their computer system was down and you could only order on the app. Instead of them telling people to pull aside and they will bring their order out they rather have you sit in the line and have 29 cars waiting on the road. I understand we have been in a pandemic. But other restaurants have also been in this pandemic and offer faster Starbucks then this location. They really need to get it together. I rather drive to Fayetteville where they offer curbside. read more

The customer service is horrible, very unfriendly. Will avoid this location at all cost.

Do not go here if you're in a hurry! Longest I have ever waited in a drive-through (30 minutes). When I got up to the window I waited even longer. The guy running the cash register finally opened the window and told me it'd be $16.17... I said for one coffee?? They didn't even have my coffee ready, and they tried to give me the wrong order. Then he asked if I wanted them to make my coffee...after waiting over 30 minutes, I said yes! Absolutely ridiculous! I'll never go back to this Starbucks. read more

There has not been a time where I've ordered a venti and actually received one from this location. I will not go to this location knowing that I pay for a venti only to receive a grande in a venti cup. Disappointing read more

Starbucks - This is a grande disguised as a venti - Coffee & Tea Near Me - Fairburn, Georgia

They should let you give 0 stars for places like this. 45 minute wait for my coffee. Inside their are 6 people standing around laughing and chatting while doing nothing and one person making all of the drinks and taking all of the orders. The manager of this location should be fired immediately. If you own this franchise you should be ashamed and you deserve to go out of business. read more

I've been very patient with this Starbucks but they continue to make themselves look bad. Some of the workers put no effort into the drinks at all. This looks nothing like an Irish cream cold brew... the foam was melted when I got it and there is no cocoa powder on it and it taste disgusting. I get there's a long line but this is unacceptable for how much this drink cost. Please try to be more consistent!! I'd rather wait in a long line rather than pay for a gross drink. read more

Starbucks - Coffee & Tea Near Me - Fairburn, Georgia

This is a new Starbucks close to the Fairburn/Peachtree City exit. The interior and decor is beautiful. Everything seems clean, new, and in order, but I think this is a better place for socializing than for studying, so I took the time to write this review. When I entered there were some teenagers who I thought were in line, but it turns out they were only gossiping with the baristas. No big deal, I took this time to grab a seat. I got back in line (the teens still hadn't moved) but the barista asked what I wanted anyway, and motioned me to the other register. She wasn't friendly but she was concise. She took my order, swiped my card and a few minutes later one of the teens brought my drink, which was nice, I think. I'm sitting in one of their new leather chairs writing this review right now. The location is great for me, but it also seems to be great for high school students because they've been laughing all night. I think it's good because they don't have any other place to hang out. From now, I'll use this location for socializing. read more

Slowest Starbucks I've ever been too! They are also always out of something. They just can't handle the large quantity of customers at this location. The staff is very nice but the wait times make the experience not worth it. read more

Very rude staff and very slow. Last time they made my beverage entirely wrong (wrong size and everything so very obvious) and were short/rude when I politely requested that it be remade and it took another several minutes, even though it was a simple iced refresher beverage and I had ordered ahead 15 minutes beforehand and still had to wait in the lobby. Today after waiting almost 20 minutes, during which time they only served 3 or 4 people, I canceled my order. Whenever I'm out this way if I "need" coffee I know that I'm better off driving the 10 or 15 minutes to the Starbucks a ways down the road, on City Circle Dr (near hwy 54) & Joel Cowen Pkwy (hwy 74) because if I don't have time to go 20+ minutes out of the way, I do not have time to stop at this location either. They aren't usually terribly busy so even accounting for being short staffed it looks like they would benefit from retraining. read more

So we all know what we're getting product wise from Starbucks. So I will focus my review on this location in particularly as compared to others i've been to. Pros: Service was quick as to be expected. The employees were friendly and helpful. My tea (I had Earl Grey) wasn't any better or worse than usual. They have a drive-thru which I didn't use. Cons: They had no honey available for my tea. No regular sugar available for my friend's coffee. A handful of tables were dirty. So all in all. Pretty much what you'd expect pro-wise from a Starbucks visit; however, definitely surprised that they were missing such common condiments and wasn't pleased that I had to clean my own table. Would I go back...of course. Would I go back if I weren't super close by and feenin for something there and/or meeting a friend....noooooope. Oh yea, the girl at the counter (though very friendly) told me they didn't take Android Pay only Apple Pay. Lie-Detector says THAT IS A LIE. Took mine just fine. read more

Worst Starbucks anywhere in the u.s! Don't come here unless you have a hour to wait for coffee. Employees are rude! And close the shop whenever they feel like it! Whoever the manager is needs to be replaced please! read more

Hmmm...they have 3 stars...I wonder why? We were traveling through, stayed at a nearby hotel who was out of ice in the ice machine (seriously? Whatever) so I stopped by Starbucks on the way out of town... I asked if I ordered some coffee with coconut milk and ice, if they could add a scoop of my "protein powder". I explained that it has nutrients I need and our hotel was out of ice. Side note: I have had to do this at about 4 other Starbucks in the past while traveling and they all obliged. The barista said she had to ask the manager...uh ok. Her response upon returning: "No, it won't wash out of our blender." REALLY?! It washes out of MY blender at home. I'm thinking yours is probably better, not worse. What a lame excuse. Well, I won't be buying that coffee after all... Atlanta, get it together...you aren't above anyone else. I asked politely and explained an extenuating circumstance. I was willing to pay. That's just poor customer service. read more

Absolute worst SB location I've been to, order messed up multiple times, missing items, etc

DO NOT GO HERE! This is by far the most disgusting establishment I've ever gone to. The entire parking lot is filled with trash, they have lines out to the road in back because they take SO long on each order, rude staff, drinks that should be hot come out room temperature at best I mean seriously what kind of training is corporate giving these people? It's horrendous service and an overall disgusting experience. read more

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We just sat in the drive-thru for 30 MINUTES only to drive away and realize they gave us the wrong drink. I'm allergic to dairy and the drink has cream in it. I tried to call, but there's just a constant busy signal. Absolute joke. read more

Both times coming here I had no problems. Fast service & very courteous! The only thing that I order from here is the caramel macchiato and a cheese danish (warm). read more

This location is always "temporarily" closed. Or when they are open they have no breakfast sandwiches & you wait 30 min for coffee. Just go to another location. This one is horrible. Staff is super friendly though!! read more

They were quick and efficient! My friends drink didn't look right and they quickly made her a new one without any hesitation

Drive thru very slow found out why at window. Although there seems to be plenty of employees, person taking my money also making my Frappuccino. Not wearing gloves and handling money then fixing drink. From messy counter I can see that cleanliness is not a priority at this location. Neither is common courtesy of saying thank you or even bothering to speak at all. For a $6 coffee drink I expect more Like maybe a few Java chips and a dash of chocolate on top of my melty whipped cream! read more

One Sunday, they weren't open at all!! This time, you're allowed to place a mobile order, only to get there and realize: YOU CANNOT PICK IT UP! You have to wait in a 50-car queue! I am sooo over this location! This location need proper management/oversight! I have never experienced such a horrible Starbucks experience! read more

If you like coffee in your drinks always ask and pay extra for and expresso or you will get a Frappuccino that's basically a Carmel shake no coffee.. for your $6. 3 stars bc the employees were nice but it's happened 6 different occasions and they charge $2.65 so you will pay $10 for your drink. read more

The worst. The absolute worst. I'm not sure how Starbucks corporate hasn't fired the manager and sent in a training team to fix what is CONTINUOUSLY, the WORST Starbucks I've ever experienced. They're closed all the time for every dumb reason. Mobile orders are left open and available for use even when the store is closed. Like legit closed. Not just you can't come in. But that too; they accept mobile orders while you can't come into the store. Why tf would I want to place mobile order just to sit in your slow 12 car drive through? Starbucks corporate please, do something about this. read more

All the workers on shift are confused. Spinning around in circles to make your drink and still make it wrong! Whoever was on mobile orders Saturday 5/14 around 4pm can't handle it!!!! He simply can't keep up. He was grunting and sighing loud will attempting to correct his slip up " Ughhh,,,, ughhh!!! UGHHHH!" the whole time. I ordered ahead to be in and out and sat at the actual window for 12-17 minutes. hotmess.com safe to say I will NEVER be back. I'll stick to my Chapel Hill location read more

It's getting better! The team that works in there seems to try their very best, yes long waits, many times they are closed and they are always out of a lot of items. But that's just the way of the world right now. Keep getting better team and I'm sure the better reviews will start pouring in! read more

They did not have many breakfast items available at 7 am in the morning. They did not even take the loaf out of the plastic when they gave it to us. And they were rude and unhelpful. Whoever manages this starbucks needs to get it together! read more

Worst customer service on numerous visits . Supposed to be open but are not , drive through is the slowest in nation .... "We don't give a shit "feel to the whole operation .... Please avoid read more

This Starbucks must be under new management. The service has improved 100% from a few months ago.

Great customer service, don't believe the bad reviews. Their location is super busy so there's going to be a wait but the workers get through it. They work as fast as they can, I think that makes up for it. read more

If you could give Zero stars, I would! So rude and when they over filled my drink, I asked her to pour some out before it spilled all in my car. She turned the cup over and splashed in on my car and handed it back to me running down the side! This is the last time I am spending my money on Starbucks due to rudeness! Has to be the hiring practice and the culture, because it is consistent everywhere! read more

These workers were cussing and telling us they were out of stuff when they weren't , then sarcastically yelled "BYE HAVE A GREAT DAY" and then we're cussing again with kids in our car. This is horrible they also weren't wearing gloves at all or taking precautions! Beyond pissed!!!!!!!!! read more

This has unfortunately been one of the worst Starbucks I've patronized. Yesterday, 10/2/21, I decided to give it another try, and they were closed (at 9:30am). I'm not sure what's going on with this location. read more

The app lets you place an order for inside pickup, but they lock the door and don't answer. Instead you can wait in a 20 car line.

I've never been so disappointed in customer service from a Starbucks. I pretty much get Starbucks everyday and the experience is one of the main reasons why I drive miles out of my way to get my coffee. The staff here are very rude !!!! I will never come to this location ever again. read more

OMG. Slowest Starbucks I've ever been to. I've been sitting in the drive thru that I can't get out of for more than 10 mins now. Normally I I can get in and out of any other location but this one is extremely slow. This will be my first and LAST time at this location read more

This location is my go to spot for when I need to get out the house for a change of scenery and do some work. My friend and I decided to have a work day here. It is a bit bigger than the next nearest location to where I live. It has a nice long rectangular shaped table that allowed us to sit comfortably and spread out a little bit more than the small round tables. The ambience is great and seating is usually not a problem but I generally do get here pretty early so I have first pick. I have never experience any problem with customer service as they are friendly and usually get my right. I generally do not order food from Starbucks so cannot offer much feedback on their food but I usually order a Frappuccino or a White Raspberry Mocha (hot) and my beverage is always very delicious. This is a great spot to get some work done or just meet a friend to hang out or to have a business meeting. I enjoy this location and will continue to visit. My only complaint is the need to make sure they wipe their tables down more frequently and make sure trash isn't over flowing. I did visit from early morning to evening and during the evening of course it was much busier but the trash cans were over flowing. There was trash in their parking lot area near the out door seating area when my friend and I arrived early that morning around 7am and this isn't the first time I've witnessed this trash so I would just say they need to tidy up a bit. read more

Starbucks - Ambience is great here! I will be putting in my headphones, rocking out to great music and chopping down on some work! - Coffee & Tea Near Me - Fairburn, Georgia

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