This used to be a really good Starbucks, but their service has gone way downhill. 2 weeks in a row…read moreI've put in the same order and something has been messed up both times. All I ordered was 2 bacon breakfast sandwiches and a coffee with 3 cream. 1st trip last week, coffee comes to me black. I can forgive this because the coffee is still edible when it's black. Today I go there and put in the exact same order - 2 bacon breakfast sandwiches and a coffee with 3 cream. I get my sandwiches home and it turns out one of them is a sausage sandwich. I hate breakfast sausage sandwiches, because they smell so nasty it's like anus wrapped in vomit, diarrhea, and period blood. I spend 20 mins on the phone with the Starbucks and they can't find my receipt. Fortunately, they put an approximation of my order on one of the breakfast sandwich wrappers so I still had that. They asked me if I could come back, I said not right now but later I could. I went to the gym to work out and then on my way home came back through the Starbucks. I gave them the wrapper and this time they stepped up and paid for their mistake, gave me a free bacon egg and gouda breakfast sandwich - they were all out of the bacon egg and cheese ones by that time. Still though, very frustrating to go there twice and have the order screwed up both times. There's a new Starbucks just down on the road in between Gateway Blvd and Calgary Trail and 51 Ave. I'll be going there from now on, give a new location a shot. If I had put in an order for 20 customized coffees than I could forgive them for screwing up something in the order. Even a 1 time screwup I could forgive. Consecutive screwups on a simple order, though? I cannot overlook that.

This is the closest place to my office you can get something to eat, so I eat lunch here once in a…read morewhile. My go to is a Cubano sandwich which is pretty good. And it is small enough to allow a tasty square if you like. The drinks are standard starbucks fare, all decent but you can taste the corporation in all of them.

I sometimes visit this Starbucks location on the NAIT main campus (the location in the original…read morebuilding, not the new CAT location). The staff and always friendly and quick, but I find that if I make a special request it doesn't always happen. This morning I ordered an oatmeal (I like Starbucks oatmeal... get it with all the fixings - nuts and dried fruit and brown sugar) and a lightly sweetened dirty chai latte (with one shot of espresso). When I received my order and took a sip (after I had already left) it tasted so sweet, so I don't think they gave me the lightly sweetened version of my drink. My cup didn't indicate what my special request was. I find that all of their speciality drinks are way too sweet - even my 1/3 pumpkin spice latte was too sweet.

I discovered that a Starbucks existed somewhere on the NAIT campus and I thought today would be an…read moreappropriate day to check it out. Wandering the maze of hallways in NAIT on a Monday is a great way to start the week, isn't it? I anticipated it being interesting and I'm not particularly fond of the NAIT campus. It's sprawling and disorganized. There are many interesting programs and things happening here though. I figured I knew where the Starbucks was, and I was right. It's located in the Common Market and is peripheral to the large, open cafeteria space. This Starbucks is really geared to students only, and there's no free wireless per se. You can't just login and go. There is public wireless access, but if you're not a student or staff, that requires a call to the help desk. Ten minutes later, after identifying who I was, who I was with and what I was doing, I was granted 24 hour access. Pain in the butt! This isn't your average Starbucks. You're not going to come here unless you have business of some sort at NAIT. I'm going to evaluate it partially from that perspective, but also from the perspective of anyone looking for a place to plug in. If you have business here, it's okay, but otherwise, it's a real pain to find parking, you have to walk quite a distance to get to it, there are few power outlets and logging in is a serious pain. Best to avoid it unless you have a reason to be here. Busyness - Judging by the approximately 200 seats, this place probably gets very busy. Today it's quiet. Classes for most haven't started yet. Noisiness - There is no carpet and little else to absorb the sound, so I can imagine it gets incredibly noisy. Ambience - The space is dimly lit with institutional fluorescent lights, and has a wall of windows on one side. In the centre of the room are several couches that look to be fairly comfortable. It's fairly typical of any large educational institution. Power - Seems to be very limited and found only on permanent walls. Couldn't see any outlets by the windows and forget power on the middle seats, which form the majority of seats here. Free wifi - It's free, but it's not an anonymous login like you have at other Starbucks. If you don't already have a login as a staff member or student it took me ten minutes to get a 24 hour login. One really good thing is that it's fast! Staff - The staff seem to be friendly and on top of things. I bet they're busy when school's in session . Seating - There are a lot of seats here. I am thinking 200, but who knows. I'm not going to count. I do like the fact that the tables are large and give you a lot of space to work on. Security - Colleges and universities are prime locations for laptop theft. Ensure yours is locked with a security cable to a secure object such as a chair or take it with you.

Nice clean open space, friendly staff - I like this Second Cup. I wouldn't call the space cozy,…read moreit's almost a little clinical with all the white paint and the bright lighting, and I think it could use more seating. It is more sleek and modern than other locations however, and there is more than enough space for patrons to line up without crowding each other or people who are seated. The weekday morning barista is really nice, friendly, knows the regulars by name and drink, and went out of her way to help me find a happy level of sweetness to my vanilla latte. Very good food/treat selection too. Try the spinach & herb twist, very tasty and will keep you going past lunch. Why can't Starbucks have decent nibblies like this? A wrap or sandwich will set you back at least $7 - go next door to 7-11 instead and get one for under $5. This location also offers Pinkberry frozen yogourt. I don't know why, and have yet to see anyone order it. Lemme know how it is if you try it. Seems like an odd random place to have frogurt.

The woman who works the morning shift at this location, I wish I knew her name, is a legend. She's…read morethe reason why people become regulars at a coffee shop or restaurant or wherever. We stopped in each morning during our three-day stay in E-town and by the third morning she knew what we wanted even before we ordered. That's magic! But it wasn't just us, it was a number of customers who she knew the names, faces and orders for and she did it while being polite, personable and efficient. I think it would be a smart move for the management at Second Cup to have new "baristas" at other locations shadow her for a few days, or maybe a week, and observe how she interacts with customers. She's "old school" in her approach to customer service and "the kids" could learn so much from her. I don't need a heart or a smiley face on my latte to make me become a regular at a coffee shop, what I want is genuine human interaction from the person serving me my coffee.

Stopped in for a quick lunch and ordered a chicken cesar wrap. The absolute worst thing that I have…read moreever tried to eat. The chicken was hunks of gristle and fat. and that was it, no lettuce, nothing. It was so gross. When I complained she basically shrugged and said that she would tell her manager. No offer of a refund. Now I remember why I haven't been in a Starbucks for years - never again

I couldn't believe my eyes. Today a woman came in with a homeless man to buy him a cup of coffee…read more When she order they her they couldn't serve him. And then said he had to leave. They both left the store. I'm still can't believe they did this.

Great service. Good coffee and pastries…read more I was impressed by the coffee here. I had a Chai latte twice and it was made well. I ordered online both visits and the first time they didn't have it ready but the second time it was all ready on perfect timing of when I wanted it for. So convenient since there was a long line for drinks. I also really love the chocolate twist croissant. Better yet. It's free with the purchase of your first drink via the app! Found the space to be welcoming clean open and great for a little midday pick me up!

Good Earth has gone through a revamp and reopening here by new owners since my last review…read more They also just changed their App and Rewards system. I was pleasantly surprised that when I downloaded the new app they had loaded in a digital coupon for one free handmade medium beverage. What I like about Good Earth - is the focus on naturally derived ingredients (like real pumpkin purée not just a sugar syrup) and the variety of unusual drinks not found at Second Cup or Starbucks. This location has a variety of seating and self serve water. Good Earth is a great spot for a catch up coffee date with a friend. Can't wait for Egg Nog season to get here! See you soon, Good Earth!

One is always welcomed into this restaurant which has a warm and busy vibe. We were lucky to get a…read moretable. I splurged on a delicious pour over and my husband had a drip coffee

Edmonton's best coffee shop has opened up another location. This one is in the old Todd Cleaners…read morebuilding on 99th Street. It's very easy to find and there's even a lot of parking available. This may soon become the most popular of their locations. I've visited all but the Glenora location and they all offer the same superb Columbian coffee. It's is simply the best coffee in the city and consistently so. There is no bitterness whatsoever. I've previously bought a bag of coffee for home. I can't make it taste as good as the cafe does but it definitely improves my home brew. There's a power outlet at each table for those who like to bring their work to the coffee house. It's even above each table which is handy. Interestingly that's where jukeboxes used to be located in 60s style cafes. The breakfast bagel is delicious but so messy. The yolk is so runny that it will either shoot out and hit your guest or drip all over your fingers. It's like this at all of their locations. Maybe some people like it this way but it's too messy for me and I don't like sticky fingers. One star off for sticky finger inducing bagels. Otherwise this is a top choice.

A friendly little cafe that if I lived in the area would be a go to spot in the mornings for me!…read more I got a steaming hot chai latte - and steaming hot is how I like it! So that was lovely! We originally came for a business across the street but they were not open yet so my kids and I hit this cafe for a little treat. They had a nice variety of options that were great for my little ones - Baby Bell cheese, fruit cups, dessert squares, etc. But after checking in we found out they had a discount deal for a breakfast sandwich so of course we had to get one of those. And my kid loved it! Added in a hashbrown and it felt better than going to the McDonalds or Timmy's for the same thing. The staff was super wonderful and very accommodating and kind with me and my kids. Even though this is a cafe it had a nice family restaurant kind of feel.

Great coffee, awesome staff ! Fresh soup everyday , can…read morecustome make your sandwiches .

It's one of my favourite Starbucks locations. I usually stop…read morehere on the way home. It's a newer location so everything in this location feels new. They have Drive Thru and they are very efficient! :)