New Starbucks stop for me on my trip from SoCal to the Fresno. I just happened to see the Starbucks sign on the Delano Marketplace sign and decided to get off the 99 to make a pit stop. This is one of the tallest vaulted ceiling Starbucks I have been in. Staff was friendly and my drink was ready in a few minutes. It was a little busy but not too bad for a Monday afternoon before Christmas. read more

See all

I went to go get my drink I told them my name and they just didn't respond. I waited for around 50 mintues and went back to go ask. When I asked them where my drinks were they said someone else took them. They were being extremely rude the whole time. They then took like 20 minutes to make my drinks. 1 star wouldn't recommend coming here unless you wanna waste time. read more

Bin coming to this location for a long time and never experienced the level of rudeness that I have encountered with today. The workers at this establishment did not show good customer service, they seemed very rode and angry. I understand we are not all morning people but they are working and serving customers, employees should present a better environment. I won't be coming to this location unless I see improvement. I will let my friends and fam know. It used to be very welcoming now it seems a bit hood... (((specially the girl with red color in her hair, attitude problem))) read more

Went last night and the girl taking orders spent 10 minutes talking to the car in front of me because it was someone she knew, as if there wasn't a big line behind them, on top of that I ordered a venti and received this, because I didn't get extra ice this is what I received, if I wanted a grande I would've ordered it, more cold foam than the drink. I've ordered this drink at other locations, this is the first time I've seen this, Starbucks do better, especially this location!! read more

Starbucks - Venti Drink - Coffee & Tea Near Me - Delano, California

Friendly and helpful staff. Clems restroom. Lots of space for working and hanging out. Shelves and products are neatly organized. Felt welcome here. read more

Starbucks - Coffee & Tea Near Me - Delano, California

See all

I've ordered this drink lots of times, and different locations; never had issues until now. the strawberry foam wasn't blended properly, leaving bright red chunks and a strong syrupy taste. The matcha tasted off too, and they forgot the vanilla syrup I paid for, which made it even worse. It felt like the drink was just thrown together read more

See all

Damn how you do me like that!!?? Cup not filled smh. The cup did feel a lot lighter today, so I had to check and I was right smh read more

Starbucks - Matcha Latte - Coffee & Tea Near Me - Delano, California

We are on a road trip coming back home from my mother in law's celebration of life with our 10 month old. We came in with a small yeti asking for hot water for her formula. The baristas said they were not allowed to give hot water at all due to customers throwing it at them. I asked if I could buy a hot tea with the tea on the side. As we have 3 hours left of our drive we need to feed our daughter milk. My daughter is in my hands and I'm offering to buy a drink to get hot water. They still said no, they refused to give me hot water. Listen girls- have some feel. AND If you're going to enforce a policy, at least have the policy correct which is no hot water to customers who aren't buying a drink. I tried to buy a drink and was still told no hot water. Plus we've gone to Starbucks so many times to get hot water and have never had an issue. Overall- never heard of a coffee shop not giving hot water. Absolutely ridiculous. read more

Starbucks - Coffee & Tea Near Me - Delano, California

I have been a Starbucks customer for over 10 years. My drink is trenta black iced tea, light ice and no sweetener. For as many years, if I stop at ANY Starbucks for a refill it's 50 cents and FREE if I use my app. I stoped here today, in a hurry for a hair appointment in Bakersfield from Fresno (don't ask lol) left my quarters on the counter with my open tea and asked for a refill while I used the restroom. I came back and was told it would be $4.75. They don't do refills. I told the counter person that I had never been charged more than .50 before but she didn't budge. Is this a mistake, a new Starbucks policy or just this location? Advise please. read more

I ordered through the app because it seemed easier and faster, but it was the complete opposite--I waited 20 minutes... And it wasn't even what I ordered; my coconut milk drink was made with regular milk, which gave me a terrible stomach ache... I definitely shouldn't have to go through that. read more

Ordered a coffee told her size and everything extra with my coffee and she only put me down for a sandwich? How do you take a whole coffee order and only insert a sandwich ? read more

The staff were all super nice, very inviting! Lobby was nice and clean. And they took the time to write individual messages on our drinks- love the special touch, how a coffee shop should be read more

Starbucks - Coffee & Tea Near Me - Delano, California

Super amazing customer service. They had great suggestions. Nice seating inside and outside.

Get rid of San from the window and put back Lucy! Sam is horrible,l. She is not friendly, rude, in presentable and I have to remind her every morning for a straw!!! She ruins my morning. read more

I always leave for my SoCal excursions early in the morning because the 99 freeway is only two lanes, and traffic can be tight. I like to get on the road, and hold off on my morning coffee until I get to this Starbucks location, which is right off the 99 freeway. This location is fairly new, and is located in a rather new shopping center. The drive-thru service here is speedy, and the staff has always been friendly. Two stars for friendly staff. The only critique would be that their coffee drinks are very inconsistent. I'm not exactly sure why I wait to stop in at this location for something as important as my morning Joe when I am traveling...but I do. (insert shoulder shrug emoji here) read more

Service was terrible. I asked to try the pumpkin chai and asked if I could get a new drink if I didn't like it. She said yes. After trying it, I didn't like their chai and ordered something else. Instead of the new drink, she gave me back the pumpkin chai, which I had returned and taken a sip of! I kept wondering why the drink did not taste like the one I ordered then I saw the sticker on the cup said my old pumpkin chai order. I called and she told me to come back for a replacement, but I was already on the highway. They don't do refunds once out of the store. The manager was supposedly on vacation and the girl on the phone sounded like the same one who served me who claimed to be the supervisor. I was surprised to see a Starbucks with such a low rating but now I know it's because of their service! I am just mind blown that she did that! read more

The service is always amazing, the employees always make my day. The ambiance is always a great one as well they are always hyping up their customers regardless of the time of day read more

Friendly Service. They were out of egg bites, so that was what took so long. It took forever for someone to realize bc i ordered on the app. Once they realized it was relatively fast service. read more

Terrrible!!!! Had to listen to a ridiculous argument between the barista and a whiny customer on whether a drink had foam or not. The customer claimed that her drink came with foam and so refused to pay for the additional charge and it was absolutely ridiculous. On top of that, they were so slow that they said it would take at least 30 minutes before our drinks came out, so we chose to leave. Stay away not worth the drama.... A good thing they're getting paid 20 something dollars an hour. Unbelievable!!! read more

Mobile Order: Tall Flat White, Soy Milk, with 2 pumps Toffee Nut Not sure if it's suppose to be this low regardless if I chose to substitute with soy milk? If you were to ignore the .5 inch foam, there's not much to work with.....thanks Starbucks read more

Starbucks - Mobile Order: Tall Flat White, Soy Milk, with 2 pumps Toffee Nut - Coffee & Tea Near Me - Delano, California

Entire establishment needs a deep clean from top to bottom. This is what travelers see passing through? What a shame. read more

See all

Their wait times are so long that they just simply choose not to make some orders in favor of others. Purchased items are not processed, the incompetence will make you want to lose your patience. read more

I was in a crazy rush to my first day on my job. I'm in the medical field and espresso is essential. It was holiday cup day I guess so everything was backed up and hectic and the barista took car of me IMMEDIATELY. All I wanted was a double shot of espresso and she was the absolute sweetest thing. I will definitely be back when I'm in the area! read more

Starbucks - Double espresso with whip - Coffee & Tea Near Me - Delano, California

Four Caffe Mochas for the fam was my order. I received excellent customer service and my orders were done right. Great location too. read more

Starbucks - Coffee & Tea Near Me - Delano, California

I've been coming here at least once a week and they have always been the best to me and are always so friendly and make my day. I had Karina today and she is awesome! I appreciate the whole staff there and the appreciation they always show me. And to add my Coffee taste awesome. :) read more

I always stop here when I'm traveling to and from LA. The staff is always super friendly and they all say hello when you walk in. It's always pleasant coming here. There is a great team working here. read more

Starbucks - a corner seating area with a clock on the wall - Coffee & Tea Near Me - Delano, California

See all

Worst Starbucks store. Very slow service and the manager at night is the worst. Me and my friend bought a coffee, we experienced the No Smile, No Welcome, no nothing. read more

I hate it I asked for my drinks and my change was 2.25$ and they gave me 1.25$ I don't like how they treaded me. Also, they didn't give me my starts after I asked if I could get my stars but they said they would give me my receipt back so I could call the Starbucks corporate which made me mad because why couldn't they just give me the stars right then and now read more

Starbucks - They were supposed to give me that but they gave me 1.25$ - Coffee & Tea Near Me - Delano, California

Always get my order wrong!! It's annoying to have to wait 15-20 minutes for a drink and then realize it's wrong, not once but multiple times. Attitude in the drive thru is always extremely rude. They hurry up and say "that's it", instead of repeating the order that could save us both time!!! Shameful. I would go here often since it was close by!! Now I rather do the extra drive to go somewhere better and with less bitchy people. read more

I usually never leave bad reviews but unfortunately this was SO disappointing! This is how the barista handed me my drink... I only noticed as I was walking away and felt so embarrassed to go back and complain but this is unacceptable. read more

Starbucks - Coffee & Tea Near Me - Delano, California

Misinforming your customers is not a good look. Please educate your staff better. Obviously there seems to be a knowledge gap. Don't tell me you CAN fill my water bottle when you're taking my order at the drive thru, and then tell me you CAN'T at the window. Happened to me 2x. read more

This is very unsanitary & we wonder why people get sick from food​borne illness. I don't understand how MANAGEMENT is ok with this. Drinks spilled on the counters, trash all over the floors, and floors very sticky. I wonder what the restrooms look like. read more

See all

Terrible service if that's what it can even be called. Driving 9 hours today, stopped in for a coffee. Never would've stopped if I knew it was going to take this long. They appear to be understaffed and the employees are not all working efficiently. Don't stop n Delano for coffee, you'll be disappointed. read more

This is the first Starbucks EVER that did not allow me to get my cold brew in a trenta cup. Mind you, I go to Starbucks EVERYDAY. I just so happened to be in Delano and thought I'd give this one a shot. Big mistake. I ordered a venti vanilla sweet cream cold brew in a trenta cup for extra ice but was told that they don't do that. What?! Since when?! Total bullshit. Just hoping it tastes the way it's supposed to. read more

They sometimes get my order wrong, but everytime I go in and have a study sesh they give me free food and ask if I want any water.

I really like coming to this Starbucks. Although there may be a line it aways moves pretty fast. I've never had sit in my car, bored for very long, and this makes me happy. Staff is always friendly and kind and always greeting customers with a smile, As my barista Luis did this morning. Thanks y'all. read more

Starbucks - Coffee & Tea Near Me - Delano, California

The service was very fast considering that the workers were so busy. They were really nice and the drink was amazing! read more

Starbucks - Yum - Coffee & Tea Near Me - Delano, California

I was passing through for this Easter weekend and the staff was wonderful at night! Very clean and light hearted girls. Brianna and Arielle were extremely funny and kind! The drink suggestions were bomb. read more

After standing at the bar for over 15 min asking for my drink when all customers after me received their Frappuccino's I finally decided to ask for a refund. No one in the 8pm shift of 8/12/22 decided to make my drink. Unacceptable service from employees and management. read more

Loved all the staff. They were so nice! Especially Karina. Definitely going to keep coming back to this one :)