Starbucks as a standardized company is pretty decent, and I don't know why I have the same issue with just this location... so here we go. Coffee is great along with service if you go inside. My major complaint is with drive thru. We have a Saturday ritual that takes us thru this Starbucks drive thru and we order breakfast sandwiches and coffee. Every time without fail, they neglect to put any napkins when ordering food, I guess in grand scheme of things not a biggie but it's annoying to never have them. In addition, when I order the sandwiches they come lopsided. When they put them in the bag they are put in vertically so the cheese and all the goodies slide to one side. This, in my opinion destroys the sandwich and all the yumminess it's about. That is all.... Michael read more

what a crap hole!!! A mop and broom is greatly needed.... and maybe an employee or two that actually care about doing well at their job..... I have never been to a more disgusting Starbucks. How can there be so many crumbs and trash all over by 8am?!?! As if that isn't enough, the staff is snarky and unprofessional in their interactions with customers. Where is the management for this store? My teenage daughter could run this place in a much more efficient and professional way and has better manners than the people working here.... go inside the Harris Teeter for better service and more sanitary environment. read more

This is my absolute favorite Starbucks! The staff is always incredibly friendly, and treat you like an old friend. They have been short-staffed lately, which can result in longer wait times, but the staff always maintain their smiles and positive attitude, while working hard to accommodate their large volumes of patrons. It can't always be easy to keep your cool under pressure, so they deserve a huge pat on the back! :) Lauren and Mariah specifically are very sweet, and always provide incredible customer service! In addition to the great customer service, the quality of drinks is very consistent. I have never had a bad experience at this Starbucks, in almost 2 years of patronage - Rock on, guys!! read more

Very slow drive thru, always out of the sausage egg and cheddar, tried the new sausage and bacon biscuit and it was cold in the middle. Bacon was chewy and fatty. Disgusting. read more

Very slow who ever is managing this store should be retrained again...lack of organization it's not my job atitude...I'll probably get my haircut done faster than shot of Expresso read more

Their service is pretty good but with all the flies flying around, I can't give higher than 2 stars. I see several of 'em flying around near tables almost every time it visit. Makes me wonder what's it like in the back kitchen.... Last time I took some pics. There were more but I just took few. read more

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Good spot always on time all I ever get is Mike quad expresso but nevertheless I'm in and out in 5 minutes. That's all I can really ask for.

I try and place a mobile order in the mornings on the way to work. It's hit or miss. Sometimes it's ready when I get there and other times, I have to wait as if I placed the order after getting there. Isn't that the whole point of mobile orders?? And when you pick up a mobile order, you've got to flag someone down instead of them paying attention to the pick up area which sucks when it's super busy. It also seems like these Baristas are in a hurry and never measure out my black tea lemonade which is either too tart or too much tea or not sweet enough. Wish it was more consistent. read more

I go to Starbucks almost every morning and mobile order my drink. I make sure that I order 20 minutes before I arrive because I have a catch a ride at a certain time. The past 5 days I have walked into starbucks and they haven't had my drink ready. The place was empty, no line in the drive thru, and still no drink. Those 5 times I had to get my money back because they are so slow. PICK UP THE PACE!! read more

Very unfriendly! Whoever trains the people that works here is doing terrible job. Incorrect order and didn't want to correct it!

Tucked into a newer shopping center off of Tall Cedars Pkwy in the Chantilly/South Riding area, it has been a savior for me when driving between jobs. It's your typical Starbucks, providing the usual good coffee and cafe style food selections. Service is always friendly and efficient here. The inside is kept clean and organized. There is also a drive-thru which has always moved fairly quickly in my experience. read more

Service is really slow here. It wasn't even too crowded or a weekday rush hour but the service just seemed so slow. I was waiting on a green tea for over 15 minutes with people just looking at me lost. Eh, wish they could do better. read more

You have to appreciate the convenience of this location. Tucked right off of 50, this Starbucks starts churning out drinks as early as 5am. I guess in anticipation of how chilly the early AM can be, they've put a drive through in. Only one word comes to mind when I think of this location..YES!!! read more

I've been to this location many, many times and the one thing that never fails is the incredibly RUDE and unprofessional employees on the early morning staff. While I can appreciate that they are busy during the morning rush, there is no excuse to ignore, dismiss, or snap at customers who have questions or concerns, and not only have I had this experience myself, but I have witnessed it happening to other customers. I've even seen one particular female staff member completely berate another staff member (who I assume was new) in front of customers. I felt so bad for him. I've never been to a Starbucks where the staff had no tact. It's shameful. Not only that, but it seems as though some of them don't even know what they're doing. They walk around in a daze doing nothing and ignore customers. I can't even count how many times my order has been wrong and then I have to stand at the counter for 5 minutes waiting for someone to acknowledge me. That's the reason for the 2 stars. I've had enough of their terrible attitudes and I sincerely hope they get their act together and receive some much needed customer service training. I expect better from Starbucks and especially one in such a nice location. read more

The whole point of drive thru is to be fast and efficient. Not at this starbucks. Atleast 15-20 minute wait in drive thru everytime i go there. Unfortunately this is the only starbucks on my way to work so dont have much of a choice. read more

This Starbucks is near my Ortho and I decided to go grab a coffee after my visit. This location is brand new (think its no older than 1-2 months) . They have a drive through, outside sitting area, or cute inside dining area! I love the way this inside is set up, cute area to have coffee meeting with friends or have a coffee date! I placed my order and it was done within 3-4 minutes (but i came at a non coffee hour, not sure how fast they are in the morning). Very nicely located on opposite side of shopping center! Try it out! read more

Pretty standard Starbucks, it's super close to my office so convenience is a serious factor. The lines get long but thankfully move quickly. read more

The only thing I don't like is that it is so close to my house and I want to go all of the time! The staff is so friendly and my caramel latte is always perfect. My first choice in local Bux! Keep up the great work! read more

this store is cozy, and i love the layout. employees are great, except for the yellow wall. was ready to leave a one star review because of this ominous yellow wall until the barista named Sean helped me out. he pointed me in the right direction as to what drink i wanted and was very friendly about it. Thank you Sean! read more

I give this location a 4 because, it seems like they just can't stick with consistency in the product. One day it's good ,one day it's ok, and on some days it's just not good at all. (Coffee by the way). Other than that I can't say much else . It's a nice place and the people who work there are super nice. read more

I come in here often - but I have to say this is one of those days where I question my loyalty to this store. It is disgusting in here. It appears that they didn't bother to clean last night. There is dirt and food and trash on the floor that isn't from this morning. It is in the corners and on the table bases. It is on the window seals. The picture frames haven't been dusted. This is a busy store - but come on guys. Looks like you need some adult supervision. Still a dirty place. 10/23 - still filthy. You can see the scum on the floor and the dust on the picture frames and trim. There are crumbs in the floor and under tables. 11/13 - still filthy. There are flies and other things flying around in the glass food display. read more

Great location. I'm so glad there is another Starbucks in South Riding. Although I don't use drive thru's, this Starbucks has a drive thru. The only issue I have with this Starbucks is that they are a little slow getting drinks out compared to other Starbucks coffee shops, but I think it will get better once the barista's get the hang of things. Anyway, this is going to be my new Starbucks. read more

This is the 3rd straight time they've screwed my coffee up... today the girl who was taking orders in the drive thru was beyond unprofessional and rude never gave the price or anything. Ordered a double shot on ice on got half of cup asked for vanilla and they didn't add it... my friend works at starbucks in Gaithersburg and showed me how a double shot with vanilla suppose to look! This Starbucks!? Half ass everything and rude read more

Starbucks - Look at the comparison #SAD - Coffee & Tea Near Me - Chantilly, Virginia

Gotta get my afternoon fix! I opt for the grande skim double dirty chi and as always, its on point. The barista even giggled when I said my drink 3 times because I kept saying it in a different order and was very friendly and helpful. Never anything but great service here even at their busiest times. Did I mention this is delicious!? read more

Went here today because I had gotten a free birthday drink. I didn't know the free birthday drink expired. Sean at the register didn't want me to not get my birthday drink, so he gave me a free drink. I wasn't going to but I bought another drink AND I am going to make sure I got to this Starbucks as much I can from now on. read more

I went for the reusable red cup today. I ordered my grande holiday drink and the girl didn't say anything abt the cup. So I asked and she said they're all out, but mind you there was one at the display and she should have told me before I ordered my drink because COME ON everyone was there today for that... read more

My go to place "aka" 2nd home office away from my home office! Very clean and tidy, great setup and an ample amount of seating. As busy as they get, there's usually never a line. It can tend to get loud (mostly coming from the baristas working their magic) so I don't recommend you working from here if you have an important conference call, etc. Overall...I'm just glad they opened this location in South Riding b/c I wasn't really a fan of going to the Starbucks within Harris Teeter (which is still there btw) read more

Rude staff and dirty floors and tables. I expected a new place to be clean but when you have a careless staff that's impossible.

I love that this location has a drive thru! I stopped by before heading to work. It makes it so much easier to use the drive thru. The staff was friendly, even at the wee hours of the morning. I love the bacon Gouda sandwich. read more

Not my favorite location. The coffee can be spot on or watery, or just bitter. Exceptionally busy in the mornings during the week.

I know we have three Starbucks within a 1-2 mile radius, but this location gets 5 stars from me because it opens at 5 AM, has a drive-through and my first order from them was spot-on and delicious! read more

Today my visit at this store was very bad, I usually visit this store at night and I have no complaints, employees were always very nice and helpful. Today I went in the morning, the guy named Anil was very very unfriendly and unprofessional. He didn't helped me the way I wanted and was rude. I have never seen this kind of behavior at any Starbucks before. read more

I wish every Starbucks had a drive-thru like this location. It's convenient when you're on the go and need a little pick-me-up before sitting in traffic for the long haul. The staff here is very friendly and drinks are served up pretty quickly. read more

I love this Starbucks location!! The drive through is amazing. There is always a long line of cars but given the amount of people that live in the surrounding communities, it's understandable. If you go in, the decor is so fun, it makes me forgot that I am in Chantilly, Virginia.....We always sit outside on the patio which is a concept people/other businesses around here do not understand. read more

I'm not sure what has happened lately, but in the past few weeks this has gone from one of my favorite Starbucks with awesome service, to one of the slowest I've ever seen. The drive thru line now takes an average of 17 mins to get through, with several times being well over 20. I sure hope they get their act together soon, because I was going every day, but have pulled out of line and left several times in the last week (including today) due to the delays. read more

excellent service and speed. can't live with out my egg, sausage sandwiches

All around pretty good. Just quite a few calories depending on what you get. But, honestly pretty great. I recommend a cafe mocha in the winter and a refresher in the warmer weather. My favorites are the refreshers. All super good and of course REFRESHING. Love it!! & Would totally recommend for a quick stop! read more