I have two issues with this location: wait time and order correctness Wait time: the time is so bad I have to order at least 15 min in advance and I still find myself waiting. This past weekend. I ordered 15 min early as usual and found myself waiting an additional 30-40 min after I arrived. They either work at a slow pace or they are severely understaffed. And when someone complains about waiting on an order, they will push theirs ahead of yours. Not considering if someone who isn't complaining has been waiting longer. Order: I order the same exact drink 95-95 percent of the time and it's never right. I only get one add on and I often don't get it. Not writing this review to gripe but instead hoping that the staff can make some adjustments with their services. read more

The drinks and croissants were great, the customer service flawless, and the service was super quick. The inside is really modern with plenty of seats. read more

Service was quick. Cashier was attentive. Interior mostly clean, will update after viewing the bathroom. I wasn't greeted when I walked in, however, the group that came in a bit after me was so *shrug* I came to work on my laptop while traveling, but the loud rock music wasn't really conducive to the kind of work I perform so hoping to find a Panera nearby. Update: the manager was very helpful with adjusting the sweetener in my chai latte read more

Starbucks - Donut - Coffee & Tea Near Me - Bossier City, Louisiana

I keep trying to give them a chance but every time I go to this location, I'm waiting 20 minutes for my coffee after using the app to order.

love yall, amazing service, food is great, drinks are always great, i love the little notes and smiley faces yall write on my drinks and bags, love the employees, yall are amazing keep it up hope yall have a great day - Cam. read more

Seriously people order on the app for a reason and to have them stand in line for 15 minutes to say you don't have the item ordered in stock - complete fail Starbucks read more

No nitro cold brew, ok how about just an iced coffee? Nope all out! WTF how do you have a coffee place with no coffee?

staff is absolutely horrible. Took 20 minutes to make a drink when nobody was in the store or in line. First was told mine was the next drink, then six drinks back a simple, we forgot your drink would've been better than lying. read more

It's hard to give a place a bad review when your dad places the order on his iPhone app and it's paid for and ready and you don't actually have to talk to anyone. But. We inquired about purchasing the caramel sauce for home use and it turned out that you can buy 750 ml for $12. That'll be like...... 400 Homemade caramel coffee for me. The barista also made sure we got the pump . So four stars for you man behind the counter. read more

Starbucks - Gold stars for Starbucks. Yay. - Coffee & Tea Near Me - Bossier City, Louisiana

Efficient and kind service! Yummy drinks and food as usual. In town for work, and thankful to start the day this way!

The store was busy and so was the drive thru. We expected to wait, that wasn't a problem. I didn't want to be a bother so I was trying not to complain, but my Vente White Chocolate was lukewarm. I had no choice but to go back. I was told by Kia, that my order would have to go back through the line, I was fine with that. She ran to Laney and whispered in her ear. Laney made correct. I could do without the whispering and acting childish. I just wanted what I paid for. read more

I wouldn't recommend this Starbucks seeing as there is a better one just 5 mins away. Too much chaos behind the counter rather than the well-oiled machine that we've come to expect from Starbucks. I've put in mobile orders two times here. And showed up at the expected time (it tells you how long it'll be when you order). Both times I waited a LOOONG time after the estimated time given to me by the app. And when ever someone walks in they ask if you have a mobile order. They did the same thing with mine. My order was made AFTER I arrived and AFTER the people that arrived before me rather than in the order the orders were placed.... Also one time I got a venti drink with the cup 2/3rds full. They forgot the whipped cream and I didn't check until I had already left. Also why they need that much room for whip is beyond me. read more

Easily accessible on Airline, right off I-20. There are very few Starbucks in the Bossier City/Shreveport area. Service was fast and friendly. My order was perfectly made. read more

Starbucks - a menu for a coffee shop at night - Coffee & Tea Near Me - Bossier City, Louisiana

Slowest service in bossier city. Wait is 15-20 minutes anytime you go. Crew needs a whole rework.

I'm always welcomed here and the staff is very friendly and nice. They all look like they get along and have fun at their job. My favorite location. This location is typically consistent compared to the other locations I have fared. read more

The mornings are horrible! Need to schedule more people in the morning or at least get strict with the employees who come in to actually help one another when they aren't doing anything. Stayed in line for about 40 minutes almost an hour waiting on my stuff. read more

One of the slowest and worst Starbucks I've ever been to! They are DRIVE-THRU ONLY !! So even if you pre order on the app (to normally save time) you still have to drive thru and wait in line! Ridiculous!!! read more

Bad service. It took over 30 minutes to receive our drinks (only 2 drinks and 1 brownie). When we pulled into the drive thru, only 4 cars were in front of us. It took almost an average of 8 minutes per vehicle to serve their 1-2 drinks. To top off the icing on the cake, the drinks were wrong. It's pretty consistent with the service at this specific Starbucks lacking with quality and time management. The last several times we have visited this Starbucks, it's always been the same with poor, slow service and wrong orders. read more

Ordered online so I didn't have to be exposed to others. Got to store 10 minutes after the expected pick up time but not ready. Waited outside of the lobby but was then locked out. So I walked around and waited inside with the other customers. Once I asked about my order I was just told oh we have a lot of orders. I then left the now closing lobby and had to sit in the epic drive through line to get my order that was by this time cold. read more

Pretty clean interior with nice atmosphere. The barista I interacted with was professional. And the cold brew I got wasn't bad either. read more

Starbucks - Coffee & Tea Near Me - Bossier City, Louisiana

I only order 2 drinks off the menu here. Iced chai latte, or regular caramel cappuccino. Cake pops are rancid. I don't imagine how people order that. Breakfast sandwich options are unappealing and bland. Everything here is sugar, milk, and whipped cream. Honestly just drink coffee from your hotel or whatever. VERY OVERRATED! read more

I'm passing through while traveling, but I've never seen a Starbucks so busy, but still pleasant and getting the orders done. I went back to my car to get them a tip! Thanks for the great service! read more

0600hrs. Nothing but stars here. I walked right in , and within 30 seconds had my coffee. There were also cars at the drive thru , by the time it took me to cross the street two had been served. I guess if you come later when everyone is rushing to work it could get slow. Moral of the story , wake up and smell the coffee early people read more

Starbucks - Yes I was here - Coffee & Tea Near Me - Bossier City, Louisiana

Easy bathrooms. Chattery staff. Typical A plus Starbucks! And they got the orders right no sweat!

The service wasn't good when we ordered the lady working was rude there was also only one person infront of us and no one inside and it took 20-25 minutes to get our food (they also didn't add syrup add ins I paid for in) read more

Divert to another location today. They only have grande cups. Didn't order. Come on!

I had a good experience at this starbucks. They made my drink right and were friendly and gave good customer service. I would suggest this place to others and I would go back here again. read more

I came here to get a medicine ball and this is the worse drank ever made from Starbucks. I can tell that there was no honey or peppermint added to my tea. My drink was extremely weak and I'm extremely upset because I've been getting a medicine ball from Starbucks to help relieve my cold symptoms. This Starbucks in particular did a horrible job at preparing my drink. Go to another one. Not this one. read more

Today at around 12:15pm me and my family went into this Starbucks and one specific worker stood out to me, his name was Darius! He was soo kind, friendly and funny, and my mom is doing keto diet and wanted her drink made with heavy cream for her keto diet and he knew exactly how and what she was talking about, and not only that but he also made us feel so welcome and he had such great energy and he was just so friendly and had such a fun and nice chill vibe and definitely wanted customers to be satisfied and have a nice experience, AND he made my drink really well! Darius was just a great worker!! Lol we need more workers like Darius in this world! read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Bossier City, Louisiana

We wait like 25 min in drive through and then we give him money they don't have changed ... Starbucks don't have change that unbelievable they should put signs say that .. I never back read more

Found a Splenda packet at the bottom of my coffee. Fingers crossed it didn't come in contact with anything unsanitary before this...

This is by far the SLOWEST Starbucks I have ever been to. I mean, the SLOWWWWWEST ever (Notice the extra W's?). Well, it IS in the South... I drink Starbucks like it's going out of business. I do love trying independent coffee shops, but when traveling, I can count on Starbucks to deliver the same product wherever the road takes me. This location is conveniently right off of 20, on Airline, with a drive-thru. Keep in mind, if the drive-thru is seven to ten cars deep, as it usually is, you're better off going inside. On multiple occasions when we opted to go inside to place our order, we still waited anywhere between 10 and 20 minutes for our lattes, but beat the cars we would of been waiting behind. So only choose the drive-thru if there is under three cars. This Starbucks is convenient and clean, but make sure you're not in a time crunch, or you'll be disappointed. read more

This Starbucks is the slowest Starbucks I have ever visited. I spent 2 weeks in Bossier City in December and gave the drive through as well as the inside many chances to prove they operated as a Starbucks normally does. Time after time I waited, and waited, and waited. On two different occasions there was a drink left off of my order. Now I have resorted to going to the McDonalds across the street for coffee. I guess I have traded taste and quality for my sanity. read more

Staff is always in a joyful mood and my order (inside) usually takes 3-5 min vs 25 min line outside. read more

Starbucks - Cotton candy!! Pretty darn good! - Coffee & Tea Near Me - Bossier City, Louisiana

I got into the drive through at 1:34. I finally made it to the window at 2:16 to pick up my order. I waited and waited for 7 minutes before I finally got my two drinks. I watched the workers make drink after drink. In fact there were over 10 drinks on the counter. I waited 49 minutes total! The app was down so I know that wasn't the cause for the slow workers. I will not be back! 49 min for 2 coffees is ridiculous! read more

We were given Stares and treated as if we were uneducated and messed both orders then when I went to just correct the situation I was literally being corrected more on my terminology of how say there way of there way of saying large instead them just listening to what I had to say!! I do not recommend this Starbucks at all plus there extremely slow read more

Last two times I've been, they have been on point. Mobile order done right, tasted amazing. I'd like to take a star since the drive thru takes forever but I've learned to go inside. read more

YES!! This Starbucks could be slow... But guess what?? It's Louisiana!! Everyone's slow!! Service and consistency was pretty good at this location, and I can honestly recommend it. Highs: Consistency, Location Lows: Slow service, Traffic in/out of location read more

I drink Starbucks a few times a week in another town. This Starbucks cup was half filled and considerably lighter than usual. Maybe just a bad barista.. Not great tasting either. Positive note the store was clean. read more

Starbucks - Light on products - Coffee & Tea Near Me - Bossier City, Louisiana

Ordered a strawberry refresher & it tasted very watered down. I asked to have more ingredients added. He was very nice & remade the drink but unfortunately still too watered down & with very little strawberries. They support pride as written on their window, too bad they don't take more pride in making their drinks & satisfying their customers. read more