I like this Starbucks now because it seemed to have cleaned up their act a bit. I enjoyed my iced passion tea on the road. Loved it right after my workout class! read more

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Staff here is very friendly and they do a nice job with moving the line along. The sitting area is nice, one of the nicest of all the Starbucks in the area and it's pretty clean too. I've stopped by here quite a few times and it's usually very good. They also have a brand new sous vide egg bite dish which is the truffle and brie combi and they are unbelievable, definitely a must try. Overall four stars. Pretty good Starbucks! read more

Starbucks - Out front - Coffee & Tea Near Me - Boca Raton, Florida

The organization at this busy Starbucks in the Glades Plaza was astounding. Ordered three different coffees in-store that were ready withing five minutes. They gave me a requested whip cream topping free on my iced coffee just to add some originality. The Starbucks coffees were pricey as usual but satisfying. The lobby seating was full of customers and the online orders were continual. The barista provided a code for the bathroom locking mechanism. The gender assigned bathroom was in good shape and the gray faux cement walls against the large porcelain scratched flooring gave it an industrial appearance. read more

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This morning, I tried the Starbucks at FAU. Even though they are always busy and they sell unhealthy products, I decided to try the croissant and ordered a kind bar...after 45 minutes... I started seeing people who arrived way later than me receiving their orders, so I asked the clerk, "Where is my croissant?" and he said, " No, I did not charge you." If that is the case, why don't they offer to place the order if he forgot to charge me for it? This is beyond me: the lack of courtesy and kindness; why they have to be so rude. I have never seen this type of behavior before. In conclusion, I am not coming back to Starbucks ever again. read more

Again, how does one assess a SBUX? They all have the same products... so I look at service, cleanliness, seating availability, and of course, how quickly the queue moves. Note: as expected, the service depends on the staff. On a Sunday morning on June there were 5 staff, two handling online orders, one at register. And one dusting the air vents. (Which should not occur while customers are in the store).). So only one handling orders of people walking in. Very slow. And sloppy with following requests on what sweeteners to use. Disappointing. At this location, the queue moves quickly, the register/order taking folks are good, pleasant, and it's clean. It's always jammed with people. FAU Students. Business people. Local employees from the various shops. And it always appears that at least half of those at Seats and tables are engaged in a meeting or interview. And therefore, they use those tables and seats for a long long time. Now you can't blame SBUX for that,, but if you're looking for a location where you can get a coffee or sandwich and actually sit and enjoy it, the odds are against you. And some of those people at their meetings are loud, like grating on your ears loud, like I always wonder why can't they just speak lower? There are tables outside around the perimeter of the store, seating about 14. They are always occupied. The parking lot is always busy and difficult to maneuver. When backing out of a spot exercise caution. This is Bocaland, the drivers are aggressive, many overmedicated from their tranquilizers, or in the morning, hung over from the sleeping pill taken the night before. It's quintessential SBUX. Glad I own their stock! read more

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My favorite coffee shop in Boca. Ordered at the counter a Cinnamon Dolce Latte with whip cream and a drizzle of caramel. Ready fast and was made exactly how I ordered it. Took it for the drive home and don't really enjoy drinking my coffee inside Starbucks since it really crowded. read more

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Stopped by here briefly because I was in the same plaza for another reason. It was pretty full mid day, and the store looked very sparse inside, as it is on a corner and the entire seating area is glass window on two sides. I sat outside, as it was not too hot out and more private than being inside. I asked about the prink drink and ordered this. It was tasty, but not sure drinking sweetened coconut milk is really on the same level as a brewed coffee! The cup was full of mostly ice and chopped strawberries which stuck to the ice. I definitely could not taste the strawberries, but the pink color was fun. read more

Starbucks - Pink drink - Coffee & Tea Near Me - Boca Raton, Florida

Opened up again last week. Service is very quick! Very clean and the baristas are friendly & helpful. This was my favorite Starbucks while I was visiting Florida! Plenty of indoor seating and parking in the lot. read more

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I want to acknowledge Casey at the Glades Plaza Starbucks. It's rare these days to come across exceptional customer service in any industry. It feels like kindness and caring about others have become a thing of the past. Casey greets me with a smile, warmth and kindness that remind me of what great service used to feel like. It's clear he takes pride in what he does, pays attention to detail, and cares about the people around him. Casey is a bright light and we need so much more of his energy in the world. I don't know if he is in a leadership position but he should be. Starbucks, you have a true gem here. read more

Had to get my late night fix !!! My breve flat white with cinnamon powder!! The gentleman that works at night he is so sweet always saying hello and then ran to hold the door open for me wish I knew his name I will get it next time !!! They were fast and my drink was great !! read more

Starbucks - Coffee & Tea Near Me - Boca Raton, Florida

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The staff here always tries to remember your order and name. Starbucks is a busy place to work, but they go out of their way to put the extra effort into what they do. They care to be better than the rest. read more

absolutely ridiculous how long it takes. terrible service!!! don't put the slow workers on for peak morning shifts. i should not have to wait 30+ mins and i highly recommend making orders based on when placed not out of order read more

Indoor and outdoor seating is nice. Indoor can be a little tight. Customer service is very helpful, especially, Yolanda & Sherida!

Maybe it's because I'm in Florida, but I've never been to a Starbucks where the baristas move at a glacial pace! Also, asked to pay with points and I was charged for my coffee, which was watery to boot! A location to avoid if you can! read more

Came in the afternoon and they had no Blonde Roast, they apparently stop it at 10:00am. We chose the Pike Place blend and they served it barely warm. We returned it and they said they could make us a fresh batch in 5 minutes. 15 minutes later we still weren't called for the replacement. Apparently they didn't bother to call on us to tell us when the coffee was ready--not impressed. Once received, the fresh batch was nice and hot and good tasting. There's quite a bit of seating here in the main room, some off to the side, and a few tables in the front. The men's room only had one stall. read more

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Been coming to this Starbucks since I relocated jobs and need a daily pick-me-up. It's in a great location for a Starbucks because there isn't anything else like it (coffee shop or fast food open for breakfast) in a very close proximity so it's kind of cornering the market, but in the morning it's beyond busy. My last visit took 15 minutes to get an iced tea, that's it. Nothing added to it. I've noticed the employees, who are probably fried, probably from all of the customers. I don't think you need to be chipper like that chicken place that isn't open on Sunday, but I definitely get sort of a "meh" feeling from them. So much so that they gave a guy a breakfast sandwich which was never put in the oven to cook. It was frozen. It's got a small seating area and is pretty clean. If I'm not in a hurry, sure I'd come here, but out of all of the Starbucks here in the general area, I've definitely seen and been to better. read more

Starbucks - Coffee & Tea Near Me - Boca Raton, Florida

I love this location!! I love Starbucks in general however each location is different. The wait here on a Sunday @ 12:00 is non existent. I stay at the Wyndham across the street so it is a convenient walk. The food is fresh. The Baristas are super nice and get your order right!!! read more

Starbucks - My venti Sugar Free Cinnamon Dolce Iced Coffee, small water, Sausage Egg & Cheddar Sandwich, & Berry Trio Parfait. - Coffee & Tea Near Me - Boca Raton, Florida

They're slow, had to wait 10 minutes for my breakfast food item from my time of paying for the order.

I mean, you could write a bad review about Starbucks but how? The only way you could give Starbucks a low rating is if you get KOWB. You mad they spelled your name wrong? read more

Nicole was in charge of making the drinks on this occasion around 6:00pm. Three cups were labeled to be made and she was texting while I stood over by the mobile pickup station watching this. Ok he drinks were rushed when I said "excuse me we are waiting." A mess was left dripping down our cups and the counter was flooded as she was pouring so fast it was outrageous. The lack of care, effort and customer service was awful. read more

There's another Starbucks less than a mile away, avoid going to this one if you don't wanna see the staff on Saturday morning giggling while you wait more than 7 minutes for a simple ice coffee and Java chip. Plus when they finally decide to give you the Java chip, is blended milk read more

Starbucks.... we all know the coffee and we all know the expected quality... but this location tends to forget that part. One question, who is training the staff at this location? Been here a few times in the past (convenient for after dinner coffee right by Brewzzi's) but the drinks were not prepared as good as our regular locations. Finished lunch a couple weeks ago at Brewzzi and was in the mood for a after dinner Starbucks treat and decided to give another try... not good decision on my part. It was horrible... We went back to the register and said it was watery and blah; they offered a replacement but not so surprisingly someone else was asking for their money back. The girl refunded us and gave us a card for a replacement drink to be used at any location. Please re-train your staff and get back on par with other Starbucks. There is a couple of positive points though, this location is large so you never have to worry about finding a chair couch or bench to sit. And something I really like (that is often over-looked), they have plug outlets so you can plug in your laptop and work away. read more

Drove a long way to find a starbucks that was open until 10pm. Showed up at 9:48 and they said they were closed. I hate being the person that's late but I thought 12 minutes before closing would be fine for one drink. Little disappointing. read more

Starbucks Review Sorry but I grade my Starbucks locations on a scale I made up. I came up with it to describe the frustration and applause I have for certain ones. It's really a balance of trends. If they have good coffee (I'm talking machine quality) and good staff they can often pull off a worthwhile experience. Lately, many are failing yet some still set the mark. 2200 Glades 1). Taste of Coffee - somehow they have a fresher, cleaner flavor of coffee then most other stores. I'll drive out of my way for this one. This is my favorite location. 2). Food - Usual as good as the coffee. 3). Employee attitude - very good - even when I've had an issue, they actually try to learn, learn your name and next time say - hey is this better now? 4). Environment - too many teenagers with little respect for masks but often quiet enough to roll in and out without much contact 5). Outdoor space - same as above - you'd think there was no pandemic here. read more

Great location , nice service. Even when it's super busy they are well organized. Never have to wait a long time especially when I pre order. read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Boca Raton, Florida

Not efficient at all. Been sitting here for 25 minutes waiting for a pumpkin spice on my birthday redemption. Employees didn't wish me a happy birthday, apologize for delay and aren't friendly. Oh and they're screwing up orders left and right. I'll avoid this location at all costs from now on. read more

Starbucks - The line of people waiting for close to a half hour. Not cool. - Coffee & Tea Near Me - Boca Raton, Florida

I waited 15 minutes with my 2 year old son for a Mobil order and my name was never called when I eventually asked if they had an order for Lucy she said no and then talks with a co worker and goes oh this is it and hands me drinks that had been sitting there for 15 min. My sons chocolate milk straw was open and damaged. They let me walk out with this. read more

Starbucks - Coffee & Tea Near Me - Boca Raton, Florida

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This is a great Starbucks! Seems like the staff has less turnover at this location. Drinks and food always made exactly how I ask no matter how complicated the order may seem to me. I will always pick this Starbucks and will even drive past another for this location one. I do t think I've ever had an issue and if I did it was fixed very quickly. Quickly to the point that I don't remember. This is my preferred locations for anything Starbucks! read more

Very impressed with this place. It gets TONS of traffic, yet the get your order correct, quick, and with a smile! Good setup of tables both inside and outside. One of the best Starbucks in the country. read more

I love Starbucks but when you order through the app so you can have your order ready for pick up is not as appealing no more when I got there there was multiple orders waiting to be picked up and every second somebody would come and touch every cop looking for their order put in their hands where people put their mouth specially in this coronavirus era is kind of disgusting and Starbucks needs to do something different. Meanwhile I will not order through the app no more I'd rather wait five minutes for them to make it in hand it right to me I saw at least five people touch 10 to 12 cup sitting there looking for the order that is disgusting!!! read more

I'm never stopping here again , aside from my own personal day & t there was only one person that was great I get my coffee let me be precise because I want this location to know who I am I ordered a call mocha white mocha latte hot or cream and sugar normal make it sweet. They give me my dream and then I'm trying to head to work like normal and I get a cup of fucking hot coffee water. I proceeded to go back and tell the guy that they needed to fix my drink and make it sweet or w.e do it please and thank you I'll wait he pointing in the direction to tell me that there are sugars over there by the napkin I left my drink on the counter and I walked out and I will be getting my money back and I hope this is seen and I don't understand how they're still open read more

On June 7, 2018 my office placed an order on the computer. Unfortunately, it got very busy at the office & nobody was able to fetch our order. Hours passed & the order had lapsed. I went to Starbucks many hours later & they remade the order & apologized to me. Now it was totally on me, but that was nice to hear. They went the extra mile & it is appreciated. Thank you all. 5/5 stars! read more

Starbucks - They could have said sorry pal it is to late, but with a smile they took care of me, despite the fact it was actually my bad. Thank all. - Coffee & Tea Near Me - Boca Raton, Florida

We used to LOVE this Starbucks location, the staff, atmosphere and service are impeccable. However, we haven't been there in weeks as the artificial light on the outside was changed some time ago, to a really blinding, jarring brightness. We are not alone in complaining about it, other 'regulars' too are staying away. It's uncomfortable to sit outside with that obnoxious bright cold light, please guys, talk to the management of the complex. Starbucks is the only establishment open later. The lights they had before the change in the plaza, were just fine. Now it's become impossible :( read more

Fidel is literally the nicest barista (and also knows how to pour a latte done right). It's truly the little things in life that make it worth it. He is joyous, present & puts so much care into a single drink, really treating it like a craft. When you take that first sip, your heart gets so happy and the world is complete. If that's not a good coffee experience Idk what is. I hope he gets everything he's looking for in life because that kind of work ethic is read more

I guess this will be the focus of my reviews/ I do love Starbucks coffee. It's disappointing when it's not made correctly.. went to a location that said they had straws and could Consistently follow my app ordered designed drink. "Perfect" this location is in the glades Plaza just west of I/95 in Boca Raton/ I ordered my drink and walked in and it was ready, the staff is friendly and respectful. No drive through available, they do have curbside service clearly marked if you don't like going inside. Oh!! Almost forgot to mention how clean and organized the store is.. I use to come to this store but like the Yamato store they have had consistency issues in the past. The manager and her staff seems to have fixed those underlying issues that drive customers crazy, especially when pressed for Time... Great Job!! read more

Starbucks - Excellently made app designed Frappuccino - Coffee & Tea Near Me - Boca Raton, Florida

On October 10 my son and I entered the Starbucks in Glades Plaza, Boca Raton. After ordering I witnessed one of the staff spraying raid roach spray all over the food prep area, the shelves above and behind the counters. The smell of the pesticide was very heavy and when I inquired two of the employees admitted that they have a bug issue. Needless to say, we will never return and I highly advise anyone who plans to visit to avoid this location. It is obviously uncleanly and the staff is not trained properly with regard to sanitation and food safety. I have never seen anything like it. Disgusting! read more

Great customer service, the girls are beyond friendly . They helped me with recommendations even though it's busy. read more

Starbucks - Coffee & Tea Near Me - Boca Raton, Florida

I've been coming to this location for over 15 years. I used to stop in to get triple grande vanilla latte's and put a ton of sweetener in them when I was a freshman in college. I even dated a girl whom I met while she was working there over 10 years ago! She was cool! Now I pop in because I seem to be driving by it enough at those wonky times when a quick Americano can save your entire afternoon. I find people I meet with for work suggest it as an offsite meeting place, I happily agree to it, however, I don't get into my detailed history at the location. I do find the staff to be quite attentive, but I agree with other reviewers that it can be a busy store and we shouldn't expect overworked baristas to be non-stop chipper... It's okay to feel the slunk from time to time, and for the most part the management and staff are good at what they do. One criticism I do have is the Men's bathroom situation can be rather uncomfortable. There used to be a handicap accessible stall with it's own sink, as well as a urinal and sink, so 2 people could be in the bathroom comfortably. But at some point over the years, the urinal was removed, but the sink was left. So now you have a Sink, and a lot of empty wallspace, before the brushed stainless steel partition to the only toilet and second sink in the back. It's weird. I wonder what the zoning calls for in those bathrooms, surely they're up to code? and if the ladies room still has 2 toilets or is it also down to one? The lack of hand towels always irritates me because the bathroom generally could be cleaner and thus isn't the type of place I'm comfortable just slapping a clean palm on the door knob to exit. Something that keeps me up nights pondering. If they would show the restrooms the same attention they showed the front-of-house during the last renovation I would be an appreciative patron. Otherwise, I'm glad this location has stood the test of time and continues to do well and serve the oversensitive, but thankless community that frequents that area of Glades Road in Boca Raton. Cheers read more

Don't know if it's because it's Spring Break, and busier than usual, but this location had very poor customer service this morning. I ordered vente latte & they had to put it into 2 grande cups because they were out of lids for vente size. No big deal, right? After receiving my order of 2 breakfast sandwiches & drinks & now with my items ready, she wouldn't give me a bag to put it all in to carry to car. She told me that they have to save the bags for the Uber drivers. Guess they don't care about their 'in house' customers and catering to Uber is their preference. read more

As a former barista, I suppose I have ever-so-slightly higher expectations of Starbucks employees than the average customer. Maybe not. But I do know what you're supposed to do, according to corporate office rules, and what you really just SHOULD do, considering you're in the food service industry. We came in tonight and it wasn't like they were slammed with customers. I encountered three employees: a nice girl who was the cashier, another girl who cleaned the bar area with entirely too much bleach, and a surly guy barista who wouldn't make eye contact (anyone else find that a bit disconcerting?). So I ordered my vanilla chai, and waited to pick up my drink. I noticed the guy setting out drinks for people to come retrieve, except he didn't announce which drink was which and just let people fend for themselves. When my drink finally was put out (again, it wasn't busy but this took WAY too long, to the point that I thought they perhaps forgot my order), he just placed the cup on the counter and walked away. I had to turn the cup around to read it to make sure it was mine. If this had happened when I was a barista, someone would've inevitably grabbed someone else's drink and drama that's typical of snobby Boca clientele would've ensued. I walked away from this place thinking that these people just really don't like (or care about) their jobs. I've visited my fair share of Starbucks locations, but this place ranks towards the bottom of the pile. At the very least, the barista could use a quick lesson in customer service... starting with eye contact. read more