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Starbucks

2.6 (42 reviews)
ModerateCoffee & Tea
Open 4:30 am - 10:00 pm
Updated 3 months ago

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STARBUCKS ATMOSPHERE

What's the vibe?
Outdoor seating
Good for working
Dogs allowed

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Reviews With Photos

a coffee shop counter and menus
Marie O.

So I'm staring at a pistachio latte on their menu, so I asked for a pistachio frappuccino...nope.... They said no longer in season. Even though it's all over their menu. Okay no problem, so I asked for a skinny frap, nope, they don't do that either, so I got a fat free milk frappuccino. Place a little dirty, and apparently they're not up to date with items on their menu.

Jade G.

This is a new location and they have a nice interior although many of the tables were dirty and on the couch the biggest thing to love about the patios is the new open air space however of the pillows and tables are dirty here is well. The biggest disappointment at this location as they do not carry the nitro brew for a brand new Starbucks don't understand why‍‍

Iced caramel macchiato
Justin B.

Came here after a long flight into Knoxville and was very happy! I ordered a few drinks and received great customer service from Peyton. I ordered a strawberry açaí refresher, iced matcha latte, and iced caramel macchiato. All of them turned out great! Overall the drinks were great and am very pleased with customer service from Peyton. Thank you!

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1 year ago

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11 months ago

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3 years ago

Helpful 8
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3 years ago

Helpful 5
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11 months ago

Ambiance was beautiful! Cute & cozy seats. As for the customer service, 0/5. We had to ask to be served.

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1 year ago

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4 years ago

Helpful 1
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1 year ago

Helpful 0
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2 years ago

The worst Starbucks I've ever been too! Coffee was cold, employees were rude, service was so slow.

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3 years ago

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5 years ago

Helpful 1
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7 years ago

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4 years ago

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2 years ago

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4 years ago

Helpful 1
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3 years ago

Slowest Starbucks ever. Never had to wait 45 min for a coffee before. No hustle whatsoever.

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3 years ago

Helpful 0
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5 years ago

Helpful 0
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11 years ago

Helpful 4
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4 years ago

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3 years ago

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3 years ago

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8 years ago

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7 years ago

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9 years ago

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9 years ago

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8 years ago

Helpful 1
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10 years ago

Nice and chill. Staff was prompt and friendly. Sat outside and answered some emails. Had my coffee then drove off in my Audi.

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6 years ago

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8 years ago

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8 years ago

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10 years ago

Helpful 1
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9 years ago

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11 years ago

Helpful 1
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8 years ago

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15 years ago

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8 years ago

They put so much syrup in every latte I can't even taste the espresso and I usually get an extra shot.

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8 years ago

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10 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Starbucks

Review Highlights - Starbucks

Clean, friendly baristas and plenty of seating area.

Mentioned in 3 reviews

Read more highlights

Primo Passo Coffee - Back of store

Primo Passo Coffee

4.6(11 reviews)
6.2 mi

Primo Passo is doing something special. I got a drink with a double shot of espresso, house-made…read morecherry syrup, milk, and a cherry cold foam dusted with sakura powder--honestly one of the most unique drinks I've had. Super well-balanced and felt like a really elevated coffee experience. Seating isn't the most comfortable, so maybe not a long hang spot, but the coffee alone makes it worth it. Definitely coming back.

Just visited Primo Passo for the first time, and am happy to see a coffee shop in this area! They…read moreoffer a standard selection of classic coffee selections (cappuccino, latte, mocha, etc.) and a great selection of caffeinated and non-caffeinated teas, which I am always looking for! The matcha latte I had was delicate, sweet and frothy. The staff handled my milk allergy with ease and kindness. They serve Counter Culture coffee, a North Carolina roaster, also found in town at Old City Java and Wild Love, but nowhere I've seen in West Knox. There's natural light in the café enhanced with cool toned ceiling lights accompanied by minimalist pink and gold accents with natural wood features and a few fake plants. The music was mainly rap and R&B. Every seat has a table, though PPC doesn't offer much in the way of comfy seating, as furnishings are ikea-style chairs and metal stools. There are a couple outdoor tables for nice weather. I hope as this the Café establishes roots, we'll see more seasonal drink menus, comfier seating options, and more (real) greenery. Looking forward to trying more of their drink offerings and seeing what lies in store for them!

Photos
Primo Passo Coffee - Seating area offering a few table options

Seating area offering a few table options

Primo Passo Coffee - Double shot of espresso, house-made cherry syrup, milk, and a cherry cold foam dusted with sakura powder

Double shot of espresso, house-made cherry syrup, milk, and a cherry cold foam dusted with sakura powder

Primo Passo Coffee - Matcha Oat Milk Latte with Agave

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Matcha Oat Milk Latte with Agave

Starbucks - coffee - Updated May 2026

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