Sadness. First world problems of course. Didn't get my caramel cup line. Doesn't look like I paid extra for it so that's good. I haven't gotten myself a psl frap in years so I wanted to spoil myself. So def disappointing when it didn't come with my fav caramel lining. The drink was still good tho. Just wish I had been able to have the full experience I was going for. I was going to drive through the trees looking for beautiful photos spots. Now I'm thinking about caramel. read more

Starbucks - Pumpkin Spice Frappuccino Blended Beverage - Coffee & Tea Near Me - Akron, Ohio

I stop by this Starbucks on occasion if I take the highway to work. I have stopped there twice recently after not being there for a while because they remodeled. My drink is very simple, Strawberry Açaí Refresher. The last two times it's been made wrong and made with Lemonade. Very disappointed that twice now my order was wrong. This has happened in the past there as well, but not as frequently. It is unfortunately one of my least favorite Starbucks to go to. Staff is nice, but wrong drink orders are no good. read more

This is the first Starbucks that I've been to where I was not greeted. I stood at the counter and waited for a bit to place my order. I was never acknowledged. I just ended up placing my order on the app to get it placed. I saw six employees around. The employees would call out the names like other locations, but that was it. No "have a nice day" or anything. The atmosphere was cold. Not the family like feel of others. I ordered a venti mango dragon fruit refresher with light ice and extra inclusions. My drink took 12 minutes. The drink was good though. This store needs some improvement on interaction with customers. read more

Starbucks - the interior of a coffee shop - Coffee & Tea Near Me - Akron, Ohio

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Bought three refreshers two trenta and a tall. Got equivalent of two tall and an extra small. With a 45 min drive thru wait. read more

Starbucks - More ice in this drink than I've ever been given in a dragon drink ever. - Coffee & Tea Near Me - Akron, Ohio

Presentation needs work: At the drive through while placing your order, you first examine a RAT TRAP on the side of thier building not 4' from your window that is setting next to 2 GARBAGE CANS that are sometimes overflowed. This is YOUR presentation before gettinig your tasty treat. Being a previous manager I noticed and let them know last week. Thinking well they just don't know. Then I went back this week.....still there. So, I asked for the manager and presented the issue to her. Response, was to kindly justify their position of their drive-thru as that's what we have to do! Correction, I guess they just don't care! I sure miss the times when the CUSTOMER MATTERED....I wonder what their revenue trends have reflected since this practice? The lines aren't as long as they used to be......just saying. But I guess they won't do anything unless the BOARD tells them, not the customer. $$$$ read more

It's no mystery that Starbucks is by far my favorite stop for coffee and other selections that are spontaneous dictated by my cravings at any given moment. I have visited literally hundreds of Starbucks' location since they've come into existence and although they all seem to be pretty consistence with the quality of the products they offer; the service, quality of the product, wait-time, cleanliness and accessibility of the location are the five points I will rate all of them on going forward - so to make the point I've recently incorporated a rating system based on this short list to calculate the rating of the locations I visit. I feel all these criterions are controllable by the corporation, the franchise owner or store manager. Service - 3 Stars Quality - 5 Stars Wait Time - 2 Stars Cleanliness - 4 Stars Accessibility - 4 Stars Rating - 3.6 Stars read more

Starbucks - Coffee & Tea Near Me - Akron, Ohio

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No matter who is working or if there are 1 or 10 cars in the drive thru line, you will never wait less than 15 minutes to get up to the window. No sure why the drive thru line is so slow every time?! They are kind and apologize but it's seems like it gets slower every time I go here. read more

The Akron, Ohio Arlington Rd. Starbucks went above and beyond to make my daughter a "medicine ball" tea tonight when she wasn't feeling well! The young woman didn't make me feel stupid for ordering something that wasn't on the menu and even described the drink to after I ordered it! Then, when I picked up the drink and tried to pay for it, I was told someone a few cars ahead of me had already paid! Given this day in age I was so surprised, I didn't even notice the beautiful note on the side of the cup until I got home. All of these personal touches and thoughtfulness has absolutely warmed my heart and strengthen my confidence in human nature. It was such a refreshing experience-thank you! read more

Starbucks - Starbucks cup with note - Coffee & Tea Near Me - Akron, Ohio

So the new girl who served us was super sweet but however messed up on our order. It happens. So when I got my drinks and realized it was wrong. The "barista" tried arguing with me that what she made was what I Ordered and I had two other witnesses stating what I had ordered wasn't what she made. Mistakes happen but oh my goodness what bad customer service. I was also charged wrong and she said I wasn't so now I have to call corporate to try to get my money back on drinks I didn't order. I've been to soooo many Starbucks and this one by far is one of the worst. Which is a shame as I love this town. Don't do this job if you don't like dealing with the public. If you treat me nicely I'll treat you the same. read more

Staff was very kind! But.... We originally came in for a gift card and decided to get a coffee bc we were running errands. We ended waiting over 20 minutes for 2 things which caused us to be running late and stressing about getting to work on time. Im assuming they were prioritizing drive through which makes sense but I would not recommend ordering inside unless you have an hour to spare. It was nice and clean on the inside so it would be a good study/work environment. read more

Been coming for a week a straight now in the morning around 5:40am and im the only customer inside the store. There's no reason for me to waiting 10 plus minutes for my ice coffee! Terrible service!! read more

Good Starbucks! Stopped in for my morning coffee before heading off to a meeting. Got a Grande coffee with room for cream. Strong, tasty, and just what my brain cells craved and needed! Good amount of seating inside - lots of folks hanging out working away on their laptops. read more

Starbucks - Coffee & Tea Near Me - Akron, Ohio

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Such a miserable location! Sat in the drive-thru for 20 minutes. It moved a total of 2 cars in that 20 minutes. Decided to do a mobile order and go inside instead, hoping it would be quicker. Nope. Waited for almost 30 minutes for the mobile order. So it ended up taking me almost an hour for a stupid coffee and egg bites. The staff all seem super friendly, but nothing at Starbucks should take that long to receive. If you're short staffed, close the lobby and focus only on drive-thru or vise versa. I personally will never go back to this location. read more

Not an ideal place to stop at on your way to work. Their drive-thru is always out to the road, parking and getting around in their lot is miserable b/c of this, and it takes forever to get your drink. Made the mistake of wasting 30mins. in their drive-thru line for a mobile pickup! Drink was watered down from the ice by the time I received it. read more

I order two drinks, a pink drink and a mocha frappe and it took them forever to get them made. They went out of order making them drinks and people who order way after me got there first. read more

Their drinks are always consistent which I don't find at all Starbucks. People that work here are always super friendly which is why I go out of my way to stop at this one. My only gripe is their parking lot is set up poorly and always makes me feel claustrophobic. That, and their drive through line can get crazy long (hence me writing this review while waiting in their drive threw line). Overall, one of the better Starbucks. Quick update: When I got to the window they told me that my drink was free and apologized for the wait. I didn't know if they were referring to the long line in general and gave everyone a free drink, or if they were referring to the long wait caused just by the guy in front of me (with the New York license plate, which explains a lot) that felt he didn't need to place his order at the speaker but instead just went to the window to order his 4 drinks and play 20 questions with the barista. Either way, thanks for my free drink! read more

Starbucks - Coffee & Tea Near Me - Akron, Ohio

Resident Starbucks guru here folks leaving yet ANOTHER review for your viewing pleasure. I know you sit on the edge of your seat waiting for my Starbucks reviews. Really, I can't blame you. They are awesome, I am humble and as always....honest. LOL Anyways, you gotta love a 24 hour per day Starbucks. Seriously, it is like a dream come true. If there were more of them I would just give up my home and become a Starbucks drifter. Gold status for life yo! Being that this location is 24 hours and located off a major interstate at a very busy exit....you can imagine how busy it is. Yes, this place gets packed and the parking here is like Christmas mass at a Catholic Church....INSANE AND SLOW! I have been here several times and I gotta say, they need to step up their game a little. While my drink always comes out correct, they are slower than most locations and everything always needs a good cleaning. Straw wrappers, spilled drinks and sugar packet dust.....OH MY. They really need to staff better to speed things up and keep up on the cleaning. They have a good amount of seating (although the layout is katty wompus) and have a nice patio out front. I have always found a place to sit. They have a large snack section and a full menu of drinks and warm foods. So, Starbucks eaters rejoice! Overall, the staff is friendly and does it with a smile....so I am always happy to see that. Not my favorite location but better than the worst by far! read more

I have had many experiences with various Starbucks stores and have found that this store is by far the best Starbucks around for many reasons! 1. Exceptionally friendly staff! Always greeted by my first name when I have meet the barista before! 2. Very quick! They have a drive through so they have come to be quite efficient at drink making 3. Consistently good drinks! Every time! 4. Great layout of store - including very open style with some big chairs to read quietly with good window lighting and an assortment of various tables! 5. Good amount of electric outlets to plug your computer into! This is a must and I always know I can get a seat and be able to use my computer if I need to. I would recommend this store to anyone! read more

Starbucks - Coffee & Tea Near Me - Akron, Ohio

This Starbucks is quite close to my house, so when I'm in the mood for covfefe or the sous vide eggs, I make my way to the Starbucks drive-thru. This morning, I ordered my usual: Iced Venti Americano w/ heavy cream and 3 Splenda, and the bacon gruyere sous vide eggs. Now if you know anything about the sous vide style of cooking, you know that it is impossible to burn the food. By impossible, I mean IMPOSSIBLE. So to my utter surprise, one of the sous vide eggs had burned bacon on top. Firstly, that indicates that they are not actually cooked sous vide OR they are heated up in an oven. Secondly, this Starbucks thinks it is okay to serve burned food to someone paying a ridiculous price for two eggs. I mean, c'mon. In any case, I do recommend the eggs, they are typically delicious. However, if you drive through this particular Starbucks, be sure to check your food before you leave the line. read more

Good enough. But they always seem to be "out of" the drinks I want.... Nice staff. Generally clean location I still come back there , so. . . read more

The service at the Arlington Rd. Starbucks was great. The food however was Meh. I've had the tomato & mozzarella panini before at another Starbucks location & it was really good. This time it was disappointing. $5.75 for what seemed like half a slice of mozzarella cheese? While most of it tasted good, there was maybe 3 bites that contained cheese. These rest of the sandwich was pesto & bread. Not what I would expect for paying $5.75 OR what I would expect from Starbucks. Very disappointed this time. read more

The remodel was poorly thought out. The staff are overall pretty good. What they lack in speed they make up for in knowing the customers. Really am disappointed in this remodel. It tops the one further south now as the most poorly laid out location in the area now. Not sure who Starbucks uses to do their designs but in this area they need somebody new fast. read more

Typical Starbucks experience... got my coffee, got a pastry, did some work on my computer... perfect. BOTTOM LINE: Everything you would expect from a Starbucks. read more

Good Starbucks. Not my favorite location. Drinks are different every time. The Baristas don't seem to stick to the recipes. read more

Starbucks - Coffee & Tea Near Me - Akron, Ohio

Love Starbucks! This location has great employees. Favs are Iced coconut mocha macchiato and iced sweetened green tea! Spicy chorizo sandwiches are great too! Remember to use the app for free stuff too!! read more

I understand covid is a thing but so is needing to get to a place on time. Do not come here if you need to be somewhere and didn't prepare to sit in line for over 15 minutes. Not to be a karen but it's slow just so you know. read more

Worst service of any Starbucks I have visited. Have literally been in this one over 200 times, there are a couple baristas that are good, but seems focus is on drive thru, not inside. Cream is always empty and sugar container is disgusting. Attitude of some employees, just awful. I will travel further away to a different store and will avoid this store at all costs read more

Great service and location. Wonderful staff and quick service you expect to receive from Starbucks.

This by far one of the worst Starbucks in regards to slowness. It's unfortunate that, since it's right off the highway, it's ideal for people on their morning commute to work. However, it's very rare that I'm out of the drive thru in less than 10 minutes whether there is a line or not, making it almost impossible to stop before work. I also would not take my chances going inside because the drive thru line is always backed up into the very narrow parking lot and blocks parked cars in. read more

Staff was friendly and service was prompt.My tomato mozzarella panini and extra hot salted caramel mocha with non fat milk was on point and hit the spot!!!! Always love going to this particular Starbucks!!! Keep up the good work read more

Staff is super friendly and usually pretty fast. I usually use the drive thru, but I have been inside and it is a nice store. My biggest complaint is the parking lot. There are times the line wraps around the building and causes all the cars in the parking lot to be blocked. It doesn't help that the building is shared with a couple other businesses. read more

My view on this Starbuck's has completely changed in the last 6 to 8 months. The staff has been delightful and funny. It makes my morning walking into this location. The parking lot still stinks but I'd rather be stuck in the lot not have the interactions I have with the people in the morning. The manager, Beth, is always upbeat and kind. Thanks for changing my view!! read more

This is he best Starbucks out there!!! The baristas are so nice and the seating is perfect. The study corner is super nice and this Starbucks was my office for my summer in Akron. Three internships and I owe a portion of it all to the amazing people at this Starbucks who brightened my day every time. read more

One of the slowest I've experienced. This crew would not make it in NYC, or any medium market for that matter.

I truly enjoyed the atmosphere at the Starbucks. The coffee was great and the staff were very encouraging. Casey, in particular greeted each customer with the same level of enthusiasm in the same amount of kindness. I hope that the Starbucks is the trend that we will see in the future for all other Starbucks. Thanks. read more

Your typical Starbucks fare, in a less-than-ideal location. I would NOT recommend this as a place to work during the day because of the windows - there are a TON, and it was freezing cold and impossible to get any work done. However, this is one of the few driver-thru Starbucks in the area, so if you're in a rush, you're good to go. read more

Typical Starbucks. My favorite drink is the Cafe Latte. The only thing I don't like about Starbucks is the excessive wait. I understand that everyone wants coffee in the morning but I shouldn't have to wait 10+ minutes for my order. read more

The people are fantastic and always great to chat with! Perfect service and impeccably clean.

Everyone says all of the Starbucks are the same, but I disagree. This location is always super friendly and tentative to your requests and needs as a customer. Very clean enviroment, no matter what time of the day you go there it is always great service!!! read more

This Star Bucks USED to be my go to place on my way to work. Note I say USED to be. In less than a 3 week period I have received my order wrong 5 times. Even after telling them about one drink being made wrong the previous day, though they were nice enough to replace it free, that drink was made wrong AGAIN! I realize mistakes can and will happen but I feel 5 times in a few weeks for one customer is a lot. First place........learn the difference between coconut milk and regular milk geez I will probably look for a different star bucks to visit on route to work. A shame because this one was very good at one time read more