This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

I've been coming to Wheel Works for quite some time and have generally had great experiences in the…read morepast. Unfortunately, over the last year, the quality of service has noticeably declined with each visit. It feels like the staff responsible for cleaning the vehicles are becoming increasingly careless, often doing just the bare minimum. On my most recent visit, I paid over $50 for a wash, including a mat cleaning and a tip. While the exterior of my vehicle looked great, the interior was very disappointing. The mats were merely sprayed with water and still visibly dirty. The plastic trim on the passenger floor and the door panels hadn't been properly cleaned, and the trunk wasn't vacuumed at all. When I got home, I used a simple wipe and my own vacuum to clean the areas they missed -- the dirt came off easily and should have been handled during the service. For the price, I expect a much higher standard of care and attention to detail. I won't be returning. As a side note, while I was there, another customer was also voicing similar complaints, his car was still dirty inside and even had trash left in the cupholders. Wheel Works used to be a reliable place for a quality clean, but something has clearly changed. I hope they take the feedback seriously and return to the level of service they once offered.

8 guys washed my car. And the front desk dude was nice. Convenient location; nice waiting area…read more 5/5. Would wash again.

So glad I found Focus Pro! I needed my old car cleaned up to sell. After cleaning I'm…read morereconsidering. My 2001 car looks brand new again. They responded quickly to my inquiry and fit me in at short notice. Raj was professional, friendly and extremely knowledgeable. I look forward y to using Focus Pro again!

From the owner: We the Auto Detailing near you simply because we come to you. It's a hustle to dropoff and pickup…read moreyou car so we got the solution Mobile Carwash and auto detailing at your home or work

Dwayne was great. He did a thorough review before setting up my service, and did a great job with…read moredeep clean. I look forward to having them clean for me every 2 weeks.

I am so happy I came across Scrubscrition. DWayne is fantastic! My house is sparkling. He is on…read moretime and very warm and friendly. Very reasonable rates too ! Highly recommend this business. I love that they are locally owned too.

Communication from start to finish was amazing. The price was very reasonable and the work is…read moreamazing. The service was way over my expectations. My car looks brand new. Thank you so much. I will be back.

Just picked up our business truck from Auto Magic Car Care (we had three of our vehicles detailed…read moreback to back) and we could not be happier. The team there does such an amazing job. Matt is so pleasant to work with and really makes the scheduling, pick up and drop off a breeze. Their interior/exterior detailing is second to none and very affordable in comparison to competitors. Would absolutely recommend Auto Magic Car Care to anyone looking for detailing work.

Made the mistake of going to this place a second time. The guy recognized my name because of the…read morethree star google review I gave him three years ago. He told me I should take it down because it was unfair (it wasn't) and I said "Let's see how it goes this time". I figured I'd bump his rating up if he wasn't a pain the neck this time. He kept stalling and whining about the review and I realized he wasn't going to clean my car unless I took down the review. He did a good job on the car last time and my complaint was about his attitude. I wonder if he understands what irony is. Follow up: I just read bubby's response and it's telling that he's equating a car wash with a doctor's office. I show up on time for the doctor, but when I go to a garage, they take my car, get to it when they can and call me to come get it. And they know how to FIX cars, not just wash them.

Been going there for 20 years. I have never found anyone better. I know car dealerships around the…read morearea as far as Doylestown that bring their cars to get a fantastic detail. Don't go anywhere else you surely will be disappointed. That includes car washes who say they do car detailing.

Reed took care of us and made the experience fun. I'll never take my car anywhere else for an oil…read morechange! if you want a good oil change and a great experience, this is your spot!

Came here once and haven't went anywhere Wales since! Quick fast and the guys are cool‼read more

I spoke to Chris on the phone about mobile detailing and put in my order online for $179 basic…read morecleaning interior detailing and not to worry about the stains and just do the basic. When he showed up for the appointment, he was trying to talk me into the up charge before he even looked at the interior of my car. He backed off when I told him I only want the basic $179 detail and said he would do the 90 minute $179 interior detail. About 45 minutes into detailing my car, he texted me that he was going to charge me for $215 to clean and $65 additional charge for a total of $295 for stain issues and excessive debris. I don't know where he pulled those numbers out of (which is more than what an exterior and interior detailing is on his site and I wasn't even having my exterior or trunk cleaned) and the numbers don't even total to $295. When I saw his text message, I told him to stop cleaning and that I didn't agree to that and I only wanted the $179 basic cleaning. He said he didn't know how to do that. He then finally said he would only charge me $179, but then sent me a link to pay $215 (including my $50 deposit). I paid and he refunded me $36 about 15 minutes later of his own volition. He is a total scam artist. He is not using professional/commercial grade tools. He is not a professional whatsoever. He lost his phone in my car. He came an hour late to the appointment. You can do a better job using the free vacuum and spray at a car wash.

Excellent work, spotless!! Someone threw up in my car and I could not get the smell out but Top…read morePriority was able to! They were fast and efficient. Highly recommend their services.

This is my second time having Hands Down Express to wash my baby. When I first called to book my…read moreappointment, the young woman that answered the phone was very professional. I asked a ton of questions but she was very patient with me. Estimate time for my car was 2hrs, it was less than 2 hrs the inside and outside of the car looked like it was brand new. I highly recommend handsDownExpress they actually gained a loyal client not customer. Not to mention it's owned and operated by two young Black Women. Welcome to Philly you guys will do great here!

From the owner: Hands Down Express Mobile Detailing Provides Car Wash and Detailing Services directly to Your Home,…read moreJob or Wherever You are Located.We are environmental Friendly and do Our best to Provide the best service! Hands Down will get the job done. Same day , Next day appointment