Update on Vonlane…read more When the news of an arctic front was coming to the hill country in TX last week, my wife and I were in Houston for work. We had intended to fly back that Wednesday but when the weather turned bad, we had to get back to the hill country. We cancelled our Wednesday flight and booked on Vonlane that day, Monday. They were conveniently picking up passengers at the Galleria at the Hyatt on Sage Rd. The ride was great - my wife was able to work on her laptop until her battery ran low, by then pretty close to San Antonio. The reason for this review is not about the ride. Their coaches are first class so the ride is always great. In our haste to get out and get to the hill country, I forgot my leather hat where I sat. I realized that I forgot my hat while in an Uber car so I called Vonlane customer service. I told them about leaving my hat in the coach where I sat. The person I talked to was very responsive and she was going to check on it. The next day, I was told that they did find my hat and with the ice storm and everything, I could not reclaim my hat until today, Sunday! I was told that today would be a good day to pick it up so I did! The Vonlane coach was there, knocked on the door and told the person that answered that I was there to reclaim my hat. They said they had it and brought it to me! Of course, I gave a tip to the crew because I was glad to get a favorite hat back! Overall, the customer service of Vonlane went above and beyond what I thought it would be. I never thought I'd see my hat again but when they handed it to me today, it was wrapped in plastic with my name, phone number and other data to identify who I was. What a service! Thank you Vonlane!

We travel on Vonlane a few times a year, and our experiences have all been great! Today the…read moreattendant from Houston to Austin was so awesome. Her name is Sai (sp?) and she greeted us with a smile that was so uplifting! She came by several times with the many offered amenities and just made our trip a pleasure. I would honestly rather take Vonlane than fly! Can't wait for our next Vonlane adventure! Also kudos to the driver who left on time and made sure we had a safe trip!

Very clean, organized, and spacious sitting area…read more Muy limping, organized, y com mucho logarithmic para sentarse

Greyhound offers cheap fares in this day of inflation. Getting from Austin to San Antonio and back…read moredoesn't cost too much. I love travel, so I love the idea of intercity bus stations. Greyhound buses are comfortable and these days they have wifii and outlets. This station has wifi and bathrooms, so it's pleasant to wait here. It used to have a small cafteria. Now nothing occupies the former cafteria space. Maybe I wish it still had this cafteria.. Sometimes when traveling, hot food is a luxury, so a cafeteria could be nice. Maybe they could have stuff like a nice size order of French Fries for $2.50. So Greyhound, kindly consider bringing the cafeteria back. I love how this place facilities one of the most exciting experiences on Earth: travel, so this station gets 4 stars.

This bus station is trash! It's disgusting, out dated, and POORLY maintained. The restrooms are…read morealways out of order which makes no sense considering it's a bus station that has tons of people traveling to and from far destinations. The vending machines have old expired items in it and almost 85% take your money and nothing comes out. The employees here are rude and unhelpful.

Goes crazy, one of the main transits downtown. You can charge your phone inside but shhh, not for…read morelong until the security finds out you not riding a bus and just there to use the plugs. lol bathrooms are frequently cleaned, don't let them catch you trying to brush your teeth or comb out your hair in the sink area... they'll get on yo ass.

Viva Via! This is a great new multi-modal transportation…read morecenter, located on the west side of Downtown! This place has some works of art that showcase the character of the San Antonio west side, with murals, sculpture, and mosaics. The place is huge, with lots of places to sit and read, and wait for your bus. The departure points are clearly displayed, with signs showing the estimated time of arrival for various bus routes. There's an air conditioned waiting room where you can get out of the sun and have a seat and wait for your bus, with drinking fountains and restrooms. There's plans to put in a small coffee shop, but that hasn't materialized yet. This is normally a rough side of downtown, but there's a healthy police presence here to make sure that things don't get too rough. I was happy to see that there are plenty of places to relax, and lots of bike racks also! I've heard that there are plans to ultimately offer a rail service out of this plaza, but we're not there yet.

First time user and excellent experience so far. Bus is spotless and quiet. We had trouble finding…read morethe pickup spot (San Antonio, TX) due to the address provided on the website and on maps. The listing is "177 VIA Crossroads", which looks like a driving direction at first glance. As tourists we never guessed that VIA is the name of a transit authority nor that Crossroads was the name of a highway. The pickup location is adjacent to a VIA bus stop located at 177 Crossroads Blvd, about 10 miles from downtown San Antonio. The driver is excellent and, although there were already a few other passengers on board, he DID wait for us until the exact departure time, which was precisely when we arrived.

I took my first trip on MegaBus from San Antonio to Dallas a while back. Sure, you can get there…read morequicker in a car, but the amount of time on the bus wasn't too much longer. It only took us 5 hours and 25 minutes to get from the pickup point in SA to the drop off point in Dallas. Since COVID times, rider attendance is down, so they don't seem to be using the double decker buses with the tables facing each other. It was a standard Greyhound type bus contracted out of Kerrville, but we were able to sleep and watch Netflix on their free WiFi, and take advantage of their power plugs. Both 110V standard plugs for laptops, as well as USB charging ports. The bus even had a restroom for the 5 hour trip, and the bus was clean and in good shape. Tickets from San Antonio to Dallas are only $32.54 - one way (including taxes, fees, etc.). You just can't beat that with a stick! Keep in mind that they will make a stop in Austin to drop people off and board additional passengers. The driver announced that it would be a 10 minute stop, but it was closer to 30 minutes. Regardless, we still made it to DFW ahead of schedule. Pickup and drop off spots: San Antonio - just a big old parking lot. No indoor waiting area, so don't show up too early. Austin- it looks like they have an indoor facility but it was closed by the time we got there. Dallas - drop off - located at Fuel City, which is a popular food and party place on late Saturday nights. I hope I don't have to use this service again any time soon, but it's good to know it's there if you need it! I would use it again if necessary. Good value!

I have never purchased a tornado, my wife's family has always used them for price. Speaking from…read moreexperiences at the terminals here in SA and Chicago, defintely low budget. Ok why place paper towels outside of the restrooms? So people don't steal them? Anyways always seemingly run down and from observation the teller always seems to hate her/his job. The busses seem nice and if you are looking for a cheap alternative to flying at last minute... Well choose from the lesser of the two evils greyhound or tornado.

the email address was put in wrong by me(it was a simple mistake)and the ticket confirmation could…read morenot be located. This ticket was for a client who needed an emergency ticket home and there was NO WAY TO CHANGE IT NOR GET AHOLD OF ANYONE TO HELP!!! I had to rebook and pay for another ticket and loose 102 dollars. Designed to rob people and the money is non refundable. Do not use this company it is too hard to navigate and is designed for this to happen. DO NOT USE THIS SERVICE TO BOOK A BUS PAY THE REGULAR PRICE BECAUSE THEY WILL SCAM YOU OUT OF MONEY REGAURDLESS

I had a day of solo exploring while my husband was in meetings and Old Town Trolley Tours made my…read moreday. I was able to explore several areas I would have other wise missed. The "hop on and off" was so easy and they kept a great schedule so I could choose where I wanted to spend time. All the Tour Guides were engaging and painted a wonderful picture of San Antonio's past and present. After my tour I wished I had more days in San Antonio to explore even more. The trolleys had multi-level seating so there wasn't a bad seat as well they were clean. Highly recommend!

If you're wondering what to do in San Antonio, then take this trolley tour…read more If you want to see it all and hear the history, then take this trolley tour. If you like gardens, museums, history, and cuisine (Mexican, Greek, BBQ), then take this trolley tour.

All-around excellent. Process to reserve the bus was straightforward and we got a great price. The…read morebus showed up to our address on-time and he (Allan, great driver!) also was able to accommodate a schedule change during the night out. The bus was laughably large for our 10 person group but that was actually more fun. It was clean, spacious and the sound system was excellent. Will definitely contact Lonestar again to book in the future.

Corey, the owner answered the call within just a few rings. He gave me the best price and his…read moreservice was excellent. I will be glad to rent from Lonestar Party Buses again next time , for it is was so much fun. Thank You, KJ

I used AAA limo & charter for my friends bachelorette party in San Antonio TX. Our driver Izzy…read more(Isidoro) was absolutely fantastic! He showed up to our 20 mins early when we were still at dinner at a nearby restaurant. I asked if he would pick our group up from the restaurant instead and he agreed and arrived within 10 mins to our location. The bus was stocked with ice and ready to go!Not only was he courteous to my group the entire evening, he was very patient with us!( you can imagine what a group of 13 girls on a bachelorette party!) When Our "end time was near he didn't blink an eye when I asked to extend our reservation another hour to 2am. Based on AAAs suggestion chose their14 passenger party bus - super clean, and perfect for us! It even had a stripper pole! The reservations were a breeze as well... They were super helpful and polite every time I called! If you need a limo, go with these guys! They really do cater to your every need!

Do not use this company. Their bus and driver hit our gate months ago. We filed an insurance claim…read moreand they told their insurance company they were unaware of the incident. Their insurance company is refusing to pay even though we have photos of the bus damage, their paperwork, and the gate damage. Their driver was told do not go through the gate, let us unlock the big gate so he could get through. The driver didnt listen and went through it anyway damaging the bus and our gate. Now the veteran's group that rented the bus has to pay for our damage out of their pocket. Terrible company.