This company is a joke. Buses are always running late. If they run every 15 minutes or even an hour…read morethey're late. It becomes this stressful domino affect of getting to where. You need to go. Via advertises it's best for touring the city. It's not. If you're visiting. Look for a ride share. You'll pay a little more in money but getting to where you need to go on time in a fast paced city like san Antonio is worth it. I'll be looking into rideshare services for work commuting for that very reason.

18 Aug 2024 VIA…read moregenerally is a well-run organization. Their transit centers are mostly nice and functional. Good AC in the waiting room, soda and snack machines (pricey) active electronic board outside alerting you to when and which bus is expected at the station. I noticed the electrical outlets have been covered inside, so no more cell phone charging. Each facility has at least one walking security guard. There is a sign posted in the women's restroom that sums up a majority of the clientele. I'm usually not here long, so the 'bad' stuff doesn't bother me.

When using a motor coach company (or simply being on a trip via motor coach), I think it's save to…read moresay people want the following things: 1. A comfortable motor coach 2. A clean motor coach 3. An on-time driver 4. A driver that knows where the hell he is going Of my experience with Star Shuttle, it's A+ on all four things. It starts with Juan Ibarra, who was our driver for 2 weeks as we toured San Antonio, Austin, and The Hill County of Texas. He was superb. First of all, he was just NICE. Good conversationalist, pleasant, helped people off with a hand (when needed), was always in a good mood. Actually chimed in with some interesting facts along the way. Second of all, he knows the area like the back of his hand. We had to get through San Antonio's morning rush-hour traffic. Instead of losing an hour like everyone else, he took us on short cuts that took less than half the time. Third of all, ALWAYS on time. I will always have this image in my head of his Star Shuttle motor coach just pulllllllling up to the sidewalk in from of the Bullock Museum just as we are coming out. Fourth, he's a good driver. He negotiated the streets of San Antonio and our multiple stops. Our hotel in Austin (the Hyatt Place at Austin airport) wasn't built with motor coaches in mind. With a max degree of difficulty, he got us in to the hotel front. And then, there's the coach. Comfortable, flexible, clean, and lovely views. The sound system and technology hook-up (HDMI, etc.) was great. A bathroom, but nobody really used it with all the stops we had. Absolutely top-flight experience. Juan was amazing. Give that dude a RAISE!!!!!

Went to the gimbler park and ride today in san antonio to attend the rodeo. We've done this many…read moretimes before and have always been satisfied. Today was the worst day we've ever had, with them waited for over 30 minutes for the buses to arrive. They never did another company had to come and rescue everyone, not to.Mention the fact that it was cold and rainy outside. Seems like people don't wanna work anymore. They don't want to show up for work. They're lazy, whatever their problem is. They need to have more respect for other people. Especially when they're in the service industry.

This 5 stars is for the driver Edward in a white Rav 4. He was excellent. If I knew I would get…read morethis from all drivers, I'd use Uber more. Edward was very personable, helpful, and funny. I really enjoyed my ride. Cavender Toyota sent me home and back by Uber while my car was being serviced. There was no way to rate him on the app, since Cavender ordered the service.

we reserved an Uber pet several days in advance for my girlfriend and her Service dog for a trip…read morefrom Seguin to Austin and the timing was critical because she had to catch her connection on VonLane. Uber didn't notify us that they canceled the trip because the driver was unavailable that it was originally scheduled with, the appointment was scheduled for September 3, 2026 at 1:15 PM, they notified us that they were canceling it at 1:15 PM. Uber really left us hanging because we ended up having to drive to Austin. In order to make our Vonlane bus time at 4pm. why didn't they notify us much sooner so they didn't leave us scrambling to get to Austin? they deserve this one star and I wish I could give a review for the driver that canceled it. Usually Uber has been very good in the past, but they really left us hanging and disappointed this time.

Awesome time with ACS, Bobby was our Chauffeur and coordinator. Contacted ACS a couple weeks in…read moreadvance, booked a party bus for an event and had everything go smoothly. They arrived early for pickup and worked with our night plans. Reasonably priced and will definitely use in the future. Thanks again for a great memory.

From the owner: Sit back and let us do the driving!read more

Let me just start by saying that this is the BEST place to park when going to the airport! Pop the…read moreaddress into your map and when you drive in, the friendly staff will greet you and let you know the rates of covered (around $10/day) and uncovered parking (around $7/day). You will unload your luggage, and drive your car to the parking spot that you desire. A minivan will follow you, and drive you back to your luggage! There are even workers who help unload and load your luggage. From there, the comfortable transport vehicle will take you directly to the terminal door. All of their shuttles and transport vehicles are clean, with very helpful and friendly staff. Take your ticket, go on your trip, and come back with full trust that your vehicle is under 24/7 surveillance, at all times, and they are there for you at any time. Open 24/7

Different from other parking lots. It was confusing at first…read more BUT, there is a LACK of transport vans. There was no line for the city economy busses (which I will take next time) and a LONG line for Airport Security Parking. It was terrible to see two busses for the cut lot, while we waited so long for vans for this lot. I felt sorry for the van drivers who weee hustling & had worried looks. We learned there were only TWO vans! The line continued to grow. Drive up to a kiosk and they unload your luggage for you. One passenger stays with the luggage while you follow a van to your parking space. Then, the van takes you back to where your travel partner & luggage waits. Then board the transport van for the airport. There is an electrical fence to deter THIEVES, which an employee related they had trouble with.

Flew in for a holiday weekend, and as traveling during those weeks go, I expected chaos. It was…read morenothing of the sort. This airport is small. Perhaps not the smallest I've been to as they have two terminals, but given that I typically fly out of an airport with five direct flights, well, it was big in comparison. Nevertheless, not the biggest, but I'm nitpicking here. Anyway, airport was clean, everything was properly labeled, and I was able to get to the rental car area relatively quick. From what I've heard, they're intending on expanding this airport and that will be interesting to see as I wonder if the efficiency of this airport will be impacted. Only time will tell.

Beautiful and the perfect size airport Like new and well…read moremaintained Staff all friendly even the TSA Fast efficient Parking is reasonable and they give special rates for the military Restaurants and gift shops

I can share only my experience I have had with this company and IT WAS NOT A GOOD ONE…read more I contacted Alamo city Limousine Service in March of 2017 regarding booking a Limo for my wedding day on May 12th. The gentlemen that answered was receptive and informative. Which of course hooked me right away. After discussing the details he told me that someone from his office would be contacting me the next day to send me pictures of the white limo that I would be renting and a contract to look over before finalizing the booking. I did not hear back from anyone for 2 days. I was trying to be positive and thought, their customer service was so good they are just very busy. NO! that was my first red flag that I didn't listen to. I called and left a message explaining I had spoken to the owner 2 days ago and requested a call back to give my e-mail address to receive pictures,contract and start to finalizing the booking and put the deposit down for May 12th. Another two days went by and I heard nothing. So I sent and e-mail requesting contact. Again, I didn't listen to the signs. Three days later I received a contract from Ebonny Brown, Office Manager. I replied back explaining I was wanting the pictures of the vehicle I would be renting before signing anything. That took another several days. Finally I received pictures of a bright white limo Fully Stocked with Waters, and several different types of sodas. Well that looked fine. So I called Ms. Brown 3 times and left messages requesting a return call to finalize the booking and make the payment in full. After a few days from the last message I had left both on her cell phone and office phone I receive an e-mail someone from Alamo Limo stating Ms. Brown has a family emergency and they were sorry for the delay and if I would call the office to finalize the booking they would take care of it. Then I called the office number and left 2 messages. No return calls. I send a e-mail to Ms. Brown stating that I was concerned with the lack of followup on my booking and if they didn't feel as though they could provide the service I had been promised to please let me know and I would make other arrangements. I received an e-mail back from Ms. Brown assuring me that was not the case and everything would be perfect for my special day and that she was out of the office but would call me the next day to finalize and take payment. And finally something was done that they said they would do. They called for the payment!!!!! I gave her the address again and requested the limo be there at 4:30pm. No problem she replies. They will call you 4 hours before their scheduled time and introduce themselves and also arrive 15 minutes before scheduled time of pickup. My wedding day comes......... One hour before the limo is suppose to be there I haven't heard from ANYONE!!! With getting hair and makeup done and getting dressed I call Ms. Brown and tell her I haven't heard from anyone. Ms. Brown replies I'll call him right now and call you back. I hear nothing. Everyone I know getting ready to come to my wedding or already there. I receive a call from a very excited man asking me about my day. WHAT????? I am not in the mood to chit chat and I proceed to give him my address to make sure he has it. His response, I was just calling to confirm the address was correct.... Dude your already late, just get here!!!!! The limo arrives at 5:00. just the time I am supposed the be at the venue. I am texting people that I will be later than expected. I am trying not to cry. The driver gets there and my maid of honor go directly to the vehicle, the driver asks don;'t you want to take pictures? I looked at him, Are You Kidding?????!!!!! No, we are late. I get in and can feel the limo is very warm. My maid of honor starts looking at the buttons to lower the temperature and I start to look for water because I know I will need some until the vehicle cools down. THERE IS A 2 LITER BOTTLE OF COKE IN THE BACK THAT HAS BEEN OPENED!!! NO WATER, NO ICE, NOTHING COLD AT ALL!!!!!My maid of honor finally says to the driver, it really hot back here can you please turn the temp down? Drivers reply, sure! We are half way there on a 15 minute ride and I feel sweet starting to run down my face. The I see the 5:00 traffic that we should have missed if the driver had been on time. We arrive at 5:30 ( an hour late, and my photographer is outside waiting for us. We needed to get there at 4:30 so my soon to be spouse would not see my dress while we were taking pictures. We that surprise also went up in smoke. The driver asked me what time should he be there for pick up. I said 11:00. that's when everything ends. Driver replayed, ok I'll be here. 11:00pm outside waiting for the limo We stood there until 11:30........ NO LIMO

I arranged airport pickup and delivery to hotel for my elderly mother, and return travel as well…read more She was very pleased. I was happy and relieved to know that she was greeted at the airport and in good hands coming and going. Owner and both drivers checked in with me, gave me their cell numbers, etc. I highly recommend.

Outstanding people and service! Everyone I have dealt with from this office has been exceptional…read morein every way.

From the owner: Jet Linx is a private jet membership and aircraft management company, with locations nationwide,…read morethat offers a superior level of service and value since 1999. We take a different approach to private aviation, a smarter, more focused approach and one we believe will better serve your travel needs. By focusing on a local operation rather than a national operation, our team can provide you with a local private terminal, local client service team, local planes, and local pilots that you will learn to know and trust. Look no further and get in touch with us today to learn more!

Had a trip to San Antonio and needed to hit a few spots ( Boerne, La Cantera, Downtown, Pearl…read moreDistrict) and they delivered. Comfortable Denali SUV - knew exactly where we were going and got us there fast and safe while we visited in the back seat. I have extremely high expectations and they were exceeded. Strongly recommend.

Wonderful experience with their team in San Antonio. I would hire them again. Nathan was awesome!!read more