Extremely frustrating experience with Central Oahu Physical Therapy in Aiea…read more When Central Oahu Physical Therapy received my referral for lumbar pain, I waited an entire month just to begin treatment. I was scheduled for four weekly sessions, with my final appointment on 3/31/2026, where the physical therapist was supposed to evaluate whether I needed continued care. However, it makes no logical sense to have an evaluation when there are no further appointments available with the same physical therapist until May -- over a month away. This completely defeats the purpose of the evaluation and continuity of care. I spoke with the telephone receptionist, who also acts as the office manager. Her primary role is reception, yet she presented herself as if she were a decision maker. When I asked to have the owners call me, I was told to look them up on the website. She is not an owner and cannot make final decisions. The owners never called me. Instead, Physical Therapist Erin deNeeve Baum, an employee of Central Oahu Physical Therapy, called and left a message. I chose not to return the call because I did not want to speak with her. Oahu is a very small business community, and in a situation like this, a professional and concerned owner would have made a courtesy call. That did not happen. This office appears to have a serious breakdown in communication between the physical therapists and the front office. Rather than coordinated patient care, it feels like a system where patients are moved through a set number of visits without clear follow-through or continuity. It gives the impression that the focus is on bringing in more patients and generating revenue rather than providing effective, continuous care After four visits -- the first being mostly measurements and only three visits with minimal exercises -- I am still not better. Quite frankly, this was a waste of time. A friend shared exercises given by her own physical therapist that have been more helpful. Also, with today's technology, you would expect more modern patient support. Instead of printed paper exercise sheets, there should be access to a digital platform with guided videos and progress tracking. These types of exercises are easily found online, which makes the lack of added value from this office even more disappointing. If you are considering physical therapy, do your research and look elsewhere. Based on my experience, I would strongly caution against choosing Central Oahu Physical Therapy. You may end up frustrated, delayed in your care, and no better off than when you started. Patients deserve far better.

I've been going here about twice a week for a couple months and it's probably the best physical…read moretherapy I've been to (I've gone to PT twice before at other places). Erin is very attentive and molds my exercises to fit my needs perfectly. Jessie and Pukana at the front desk are also like the nicest I've ever experienced. I really feel welcome and cared for every time I go to my appointments.

best physical therapy i EVER had!! very nice and knowledgeable staff. for and/all PT needs go see…read morethem

I was happy with my visits last year. However, since the last time I was seen I have received 3…read morebills from there office. I was told my visits were covered by Tricare. But when I called the ENT that referred me to them; billing said that island neuro rehab should have had my office visits approved before seeing me for those visits. I called island rehab and left a detailed message and no return call. I called Tricare , ENT... and I can't get help from anyone on what to do. So I am stuck paying for this bill when Tricare covers basically for all my medical bills. Just FYI , if you have Tricare insurance be aware.

A family member needed some physical therapy so we chose this place. It's located in Mary Savio's…read moremedical building or used to be called Newtown medical building. They do validate your parking but you still have to pay. Other than that, the staff is very professional starting from the front person (who is very efficient)to therapist. On our first visit, the therapist welcomed us with a handshake. The staff here take their job seriously but friendly too. The facility is clean and tidy. They also give you homework to exercise at home. That just make sense to get better quickly.

11 Nov 2022 First…read morevisit and very impressed. The receptionist took time to have the required forms almost completely filled out to the point where pretty much all I had to do was read, date, sign, or initial all four of them. My appointment started on time and Briana was my therapist. She took the time to go over what I needed, what we were going to do, what I was going to need to do and what results I could expect. Unfortunately I've undergone physical therapy in the past, back on the mainland and this was most professional and attentive therapy I've ever received. I couldn't be more satisfied with the service I received from both her and Mark. Mahalo

We were referred to SportsMedicine by son's orthopedic surgeon, Dr. Oishi, after he tore his ACL in…read moreOctober 2024 and then had surgery to repair it in November 2024. We knew from the very beginning that this was going to be a long road to recovery, but he was finally able to "graduate" from PT in October 2025, a whole 11 months after his surgery. We are so thankful to Kyle and all the staff at SportsMedicine Aiea for everything they did for my son to help him gain his strength back in his knee. For a whole 11 months, we spent afternoons there 3 days a week, so it really did feel like family there. The front desk staff was always so friendly and helpful and my son had nothing but nice and positive things to say about the therapists there. It was a bittersweet moment when Dr. Oishi told us he didn't have to go to PT anymore. It was great news to hear, but sad at the same time that we never got to say a proper goodbye to the staff at SportsMedicine. So thankful you Kyle and everyone at SportsMedicine, for everything you did to help in Elijah's recovery. We miss you guys, but we hope we never have to visit your clinic again soon

My Doctor recommended Sportsmedicine Aiea after my knee replacement surgery but I chose somewhere…read morecloser to home. It was a place with one on one session for 1 hour 3 times a week. I went there for 3 months and was stuck at 80 degrees. The Doctor then recommended a manipulation under anesthesia and said I needed to go somewhere else for my therapy. I gave in and went to SportsMedicine where I should have gone in the beginning. I was assigned to Steven Tom a professional, knowledgeable, patient and very understanding physical therapist who treats everyone with respect. He had a genuine concern about my other health issues and always inquired on the status. At first I was slow and I resisted taking the initiative to become independent in my routines. Steven and the other therapist steered me towards independent exercises and take ownership for my recover. They all provided me with excellent support and encouragement to move forward. It is a busy place and you might think that you are entirely on you own in your task however, if you are not doing your routines correctly or are hesitant one of the therapist will come over to assist and help with necessary corrective action. They may be busy but they all are aware of what is going on with everyone. The front office have been very accommodating, professional and friendly. I do not want to have this kind of surgery again but if needed I would not hesitate to come here again. Thank Steven and staff.

ASK YOU DOCTOR TO REFER YOU TO ATTA REHAB FOR YOUR PHYSICAL THERAPY NEEDS! You will not regret it…read more Lindsey at the front desk greets you with the most welcoming smiles (and is the best when it comes to rescheduling and trying to fit you in last minute - shout out to all the times you were able to find me appointments to fit my schedule!) and Codie Conching is the friendliest, highly trained physical therapist I've ever had the pleasure of working with. When my doctor originally referred me to PT, it was not to this office (the original referral took months to call me to schedule an intake appt). After no response to me or my doctor, she referred me to Atta Rehab. Within the day my intake appt was scheduled with Codie. I came into the office one year post foot surgery, with limited mobility in my toes and an abnormal-to-me walking gait. As someone who loves being active, this past year was rough on my body and soul trying to navigate new pains and limitations I've never experienced before. I was starting to fear I would never be back to my pre-surgery activity levels, but after 4 months of constant therapy under the attentive care of Codie, I finally have hope again that I can get back to my active pre-surgery self. I am forever grateful Codie took on my unique PT case. It was not a typical surgery, but she handled it with ease. She walked me through each exercise in the office, and we developed home PT plans for me to work on between sessions. Each session she held me accountable for my "homework" and would edit to accommodate improvements and setbacks, steering me towards major gait and mobility improvements. After 4 months of consistent PT, I am blown away by the progress Codie and I were able to make in my recovery. I finally feel freed from my pain and limitations I walked into the office with that first day. Even though it was a slow progression, Codie was my biggest cheerleader to help push me to where I am today. I am constantly recommending her to family and friends who complain to me about various aches and pains, because I know first hand how dedicated and talented she is! And the offices at the practice are very clean & comfortable, adding to an all around 10/10 experience. You can't go wrong at Atta Rehab!

Definitely a place to go rehab. Dr. D is great. Athlete helping athletes. Will get you back up and…read moregoing for sure.

Super friendly staff and knowledgeable and competent staff. They seem to actually care no matter…read morewhich professional you get. If your insurance refers you to this location, you'll have a good experience.

Shout out to JACO Waikele and my PT Abby for helping me feel confident enough to resolve my ongoing…read moreissue. I was mortified to ask my OBGYN for a referral to PT and had done so 3 years ago, but that failed bc the PT then was only open weekdays when I had to go to an intense job and since I switched insurance, that PT wanted a new referral from a new doctor. Fast forward to a stable job with great insurance, and I felt brave enough to ask my OBGYN for a referral for my hypertonic pelvic floor dsyfunction. Normally, I would not announce this on the internet but I was always told kegels, kegels, kegels to fix my pelvic issues. And to my surprise, NOPPPPEEE. I needed to learn to relax and then strengthen. I'm writing this in case anyone else is looking for issues with this problem and wants to find real relief and help. Thanks to JACO's scheduling team, scheduling appts via phone call or text was a breeze. And my PT Abby taught me so much in the six months I had with her. While I'm a work in progress, I gained so much confidence and awareness in learning more about certain muscles that the doctor's office and youtube never could have helped me with. Abby was kind, patient, and really listened in each session to help me figure out next steps. And I was so grateful to be able to see her on Saturdays.

I've had 3 PT sessions so far for vertigo and teeth clenching/jaw tightening (possible TMJ). My…read morefirst visit was with Nicole and wow. She really listens well and cares for you as a patient. She takes detailed notes of your concerns and she asks questions so that she can better support you. Nicole is super polite, encouraging, professional, and smart. She not only wants to help her patients, but she wants to educate them. I'm very impressed at how good she is at her job. When we have our sessions, I learn so much from her and I leave feeling less in pain. Her bed side manner is very good and I truly feel like we are friends! We share experiences and advice for one another and I enjoy talking story with her. I can't say enough about how thankful I am to have Nicole as my PT. Office staff is helpful and friendly as well.

Their copay is a bit higher than other places so I wanted to take as few sessions as I possibly…read morecould to qualify for my MRI. The parking here is awful so I probably wouldn't choose this place again if I had to choose another PT place even though it is a convenient location for me. The quality of care was awesome, they do seem to care and want to do a good job working on you and do seem to want to have you get better. They aren't very good at following up on you or remembering you or getting back to you. I had to call to remind them to send me instructions when they couldn't send it during the session and it took a week after several follow ups to get it.

The therapists and staff are so patient and kind! The results were great as well! My mom loved…read morethe challenge and encouragement given by the therapists. Special thanks to Evan and Daniel! Clean, newer equipment, exercises are movements that you can replicate at home.

My prescription from my PCP truly help my right shoulder I found out that I might have rotator…read morecuffs hopefully I can continue after my eight session are done soon. My physical therapist assisted me is Evan Yoshimitsu who's been doing my therapy on my right shoulder has given me positive results on how I can move my arms and pain with home remedies as well. All the staff there are supportive staff who cares for each patient.

It has been many years, but Dr Chris is the best. Absolutely recommend. Great staff, very caring.read more

This office rocks!! There's not 1 time where the staff did their very best in accommodating my…read moreschedule and when pain attacks! Dr. Broad is my usually practitioner but this time due to the busy schedule, I had the please of meeting Dr. Nowicki was well as he took over the rest of my treatment that needed to be done. Excellent work! P.S. Don't let the building (or weird wandering people in the parking lot) deter you from coming -- once your in the office, you'll be in great hands!