It's nice that they are quite detailed and knowledgeable in their explanations, which I have not…read moreexperienced from other chiropractors. Desk staff and Dr's are very friendly and accommodating. They are quite pricey and I'm still not 100% convinced of the long-term benefits, but the temporary relief has been worth it so far.

Really poor experience here -- brought in for a new patient deal and they refused to honor it and…read morewasted 2 hours of my time (initial appointment)

Cody was amazing! He explained his thought process of what he thought was going on and what his…read moregame plan was for our session. This was my first time doing acupuncture and I felt great well into the next day. This was the first time in 6 weeks I went a day without a migraine. Though I don't live in Nashville, I'll likely come visit Cody when in town, and I'm sold on acupuncture after this visit and am looking to go consistently when I return home. Thank you so much!

Cody is the best acupuncturist I have ever had. I have been getting acupuncture all over the state…read moreof US and throughout the world since I was 9 years old. I was worried about seeing a man and not a woman, but Cody is like a force of nature rather than just a man. He took his time with me and I felt really healed after the treatment. I cannot urge you enough to go see Cody at this location. I promise it is so worth it. He's doing gods work!!!! By the way, no one asked me to write a review, just my opinion ( based on years and years of experience.

I was in Franklin/Nashville TN for the weekend, from Chicago. My son started coming down sick…read moreFriday night and I googled acupuncture & herbalists. Franklin Acupuncture & Herbal Medicine popped up, so I called Saturday morning and was able to get in to see Scott Nugent L.Ac. who treated my son with herbs and acupuncture. Scott was super nice and informational and helped my son feel so much better before we had to fly home on Sunday. Thank you so much for seeing us and helping my son feel better. I would highly recommend going to see Scott Nugent L.Ac. In Franklin, TN.

The whole experience was strange and unsettling. I had others tell me they experienced the same and…read morecalled Scott Nugent (the 'practitioner') "weird." I was there for alpha gal treatment. First, the outside door is locked and you can't even enter until you're appointment time. Further, you can't bring anyone with you. The office is small and only one gal (a receptionist type) and Scott are in the office. They make you be on time and charge a whole lot of money if you're late or might even cancel if it's more than 10 minutes. I waited at least 10 minutes, then was taken into a room and waiting at least another 15 minutes before Scott entered. He did some tests and left with his computer. Another at least 10 minutes later he returned and said I was allergic to the metal and would need to take a "remedy" spray for 6 weeks before being treated. The spray was a small bottle of energy water that was $80! I did my diligence of spraying this "remedy" three times a day for 6 weeks and returned. Same experience - door locked, can't bring anyone in. Once inside, the 'receptionist' took the remedy bottle I was asked to bring with me into another room and then sat me down in her office and read a script from an IPAD. Repeatedly calling Scott not by name but by the "practitioner" and saying not to ask any questions during the treatment. After her lengthy 'terms and conditions' statement was concluded, I did ask where my remedy bottle went and she replied it was in the other room to see how much I had used. Strange but I didn't ask about it again. However, I did ask why she didn't call Scott by name since I had been there before and met him and that it seemed so impersonal. She didn't have a response. She then put me in the treatment room where I waited at least 20 minutes. She then returned and asked me to come with her back to her office. She said that they (Scott and her) didn't think I was a "fit" and would no longer treat me. She slid a paper in front of me that was a page/section of the lengthy papers a client must sign and she had highlighted a section that said something about negative comments about the treatment would be means for discontinuing treatment. I asked to see Scott and she said no - I never saw him in this tiny office that day - always was behind closed doors. I had paid the full amount of $550 the first visit and she said because it was their decision to discontinue treatment they would refund $200. They kept $350 for nothing! After 6 weeks of diligently taking the remedy and then trying to make the experience more personal by calling him by name, I was denied service and even the opportunity to talk to Scott. I was warned and now you are, too! Ultimately, I found a much better ear acupuncturist for way less money and no crazy fees and charges - very kind, open, no locked doors, ask as many questions as you want, and did great work - check out Encircle Acupuncture (Bellevue and East Nashville) and stay far away from Franklin Acupuncture & Herbal Medicine.

Good individualized care. Dr Derek truly takes time to figure out the right treatment plan for your…read moreneeds. It's not the "one size fits all" adjustment we had previously been used to. Everyone here is so nice a you can tell they truly want to help. I've been so happy with the practice so far. Having been familiar with previous years of chiropractics work, I didn't feel I needed the pre-adjustment therapies that initially were recommended. It was no problem and I just go in and get adjusted every couple of weeks. Definitely has helped me work through some shoulder and back issues I was struggling with.

Today is "Honor your doctor day." Thanks to Dr. Ben and Sarah (HVHC) and Dr. Hannah (Dixon Center)…read morefor their individualized concern and care for each patient. I have been heard and treated well. Thanks to all three of you!!!!

I rarely write reviews, but this one is well deserved. For…read moremore than three years I struggled with persistent lower back pain. I tried numerous treatments and never found lasting relief. After just a few sessions with this acupuncturist, the improvement has been nothing short of amazing. For the first time in years, I feel like I'm getting my life back. What impressed me most wasn't just the results, but the genuine care, professionalism, and time taken to understand my condition. I never felt rushed, and every visit gave me hope that I was finally on the right path. If you've been living with chronic back pain and think you've tried everything, I would strongly encourage you to give them a chance. My experience has been remarkable, and I am incredibly grateful for the relief they've helped me achieve. Thank you for giving me hope again.

I have gone to this place for 1 year now for a variety of reasons (stress, trying to get pregnant,…read moremaintaining a healthy pregnancy, Postpartum recovery, and other issues) and have absolutely loved having her support during these seasons of life. She is so knowledgeable and a genuinely great person. I will continue coming here for a long time and now my family goes as well! She also is able to do cupping during the session which is helpful for aches and pains. This was the first place I've gone to for acupuncture and was a little nervous about it, but she made it so comfortable.

Am 66 with cervical neck degeneration and upper back issues. Over the past year and a half, Dr…read more Mason has gotten me pain free and more mobile than I've been in YEARS. I highly recommend his holistic approach and healing hands to anyone in pain that wants a healthy spine and daily mobility without a pharmaceutical approach! CClark - Franklin, TN

I went not this office in horrible pain! I had visited a different chiropractic office that…read moremisdiagnosed my pain, so I was very guarded. Well, they took care of me. I mean amazing care. They did X-rays and a full exam and showed me everything that was wrong (and right) about my spine. Gave me a full treatment plan. Set up everything through my insurance. Gave me several treatment plans. I started treatments a couple weeks ago. Two a week. I'm still in some pain, but have already found so much relief. I'm so glad I took a chance on this office! I wish there was a way to give a gold star above the 5 stars.

Simply the best acupuncturist in Nashville. His vast knowledge in the treatment of sports injuries…read moreis incredible. I was very hesitant to try acupuncture for my severe neck, back and shoulder pain. Brian came highly recommended and now I understand why. He is thorough, thoughtful, skilled and extremely knowledgeable. Brian was able to relieve the pain that conventional medicine could not. Highly recommend!

Both my wife and I have seen Brian for help with injuries and physical problems. He is an excellent…read moredoctor and his help was invaluable. If you are new to the use of chinese medicine or acupuncture, we can highly recommend him as someone you can trust.

I've been a patient at Gracepointe for years, and unfortunately my recent experience has been…read moreextremely disappointing. I rely on prescription-strength allergy medication (Zyrtec D) because over-the-counter options do not work for me. The week of Thanksgiving, I realized I was running low, so I called the office and spoke with Christopher, who said he would speak with Brenda--the provider I normally see--and that she would call me back. I never received a call. The following Monday, I called again and was told there was suddenly a letter in my file discontinuing my medication because I've been on it for five years. This was news to me. On 12/3/25, I spoke with the office manager, who said she would look into the situation with both Rob and Brenda and call me back. Once again, no one followed up. The staff at this facility knows I get seriously sick from allergies, yet no one seems concerned or willing to communicate. After this experience, I cannot recommend Gracepointe to anyone. Their lack of follow-through and disregard for patient needs is unacceptable.

Amazing care! The doctor was so thorough and helpful. I love how she took her time to explain…read moreeverything. The staff was kind and helpful and we will definitely be going to Gracepointe Healthcare for any future medical needs.