Bought a 6' desert willow bush for $195 plus fertilizer and soil. The bushes had no blossoms when we got it home and planted it 2 days later. Two weeks now and it's greening out beautifully. It's hard to grow anything because we don't get as much rain as Kingman so hopefully this will be a success. I will be stopping in to ask questions about future watering. read more

I find it absolutely amazing that this is the only company I've come across that cannot deliver to me. And now I actually have an address and they still can't deliver to me. It's not like I'm buying three plants. I want to buy truckloads of dirt gravel, at least two pallets of pavers 25 separate trees amongst other things. And they're telling me they can't find my address to deliver to me when I can give them the exact way to get to me Home Depot delivers to me. My water gets to me UPS gets to me FedEx gets to me but they can't manage to deliver thousands and thousands of dollars worth of product to me. This is a horrible company. On top of that I have been to them several times and several people have told me that all I had to do was having an address now I have come here I have shopped and now I've been told that they can't deliver to me so I've wasted my time multiple times this is infuriating. The lack of customer service is unbelievable not only that when I come here they act as if I'm bothering them on top of that horrible horrible service. If I had the ability I would open my own store think I'm not thinking about it. read more

Star Nursery - Star nursery Kingman, Arizona - Nurseries & Gardening Near Me - Kingman, Arizona

People here are very helpful, and polite I have always been treated very well here. They have some great sales.

Good selection of plants and trees that seem healthy. Knowledgeable helpful staff. Reasonable prices.

Their "Super Soil" is NOT soil. It is sand plus just enough compost to fake you out. I was given a $300 gift certificate for my birthday to STAR NURSERY to buy soil for my 12x40 greenhouse. The "soil" I purchased was horribly sandy and rocky. Almost zero organic matter. And even worse than that it was filled with plastic particles - large pieces of chunky plastics which I tediously picked out as I added it to my raised beds. My seeds sprouted, but then all of my plants turned yellow and died. The only thing that survived was the grass that sprouted from their "soil." I live 2.5 hours from a grocery store and I depend on my garden for food. I complained to the manager and they gave me extra compost to add to the soil. I have tried amending the beds and transplanting the few surviving plants but things are not looking good. Sand plus more compost still does not equal soil. Now I have no viable garden and I am stuck with literally tons of useless, awful, sandy compost mix. Also, I shoveled that three cubic yards into my greenhouse myself! It took me days. That much labor for a useless product makes me want to cry. read more

Recently moved to area, got there flyer, always try to use local companies, thought to try them out looked like good deal on weed killer, so I went to try, sooooooo disappointed. I got ad yesterday go today and they're out of the sale product but have more expensive items. BAIT &SWITCH, is actually illegal ! I tried them back, to Home Depot ! read more

Great place to shop for annuals, perennials and all kinds of plantsC shrubs and trees.. They have a large selection to choose from . read more

Our first year here we decided to do some landscaping. Went to Star and spent over $1000 on plants and shrubs. Of some of the plants we purchased were 14 oleanders. Of the 14, 5 of them died. We went back to the nursery and were told we were past the 30 days. Really!! We came from a state (MN) that guarantees your plants for one year. I guess they just don't have much assurance on the quality of plants they sell. read more

Best nursery and garden store. Always has the healthiest plants for yard and vegetable garden. We also got our Decorative gravel and bark from them very good quality and they give out free ladybugs in the Spring time. This is the place to come for healthy plants indoor and out and trees and shrubs! read more

Staff is very knowledgeable and eager to help with anything you might have questions. The prices are very reasonable compared to the big box store in Kingman. read more

Called in today to get a quote for a 13-yard truck of gravel. The guy who answered the phone was doing everything he could to NOT get me to order it -Cant take payment over the phone (I did not ask about that) -They do not have a driver and cannot pin point a date (I did not ask about that) -I did ask to send me a photo of the new color they have since they don't carry my original color anymore-He did not know if he could, so he covered the phone to ask a woman in the background-she laughed so loud, I couldn't even hear her answer. The guy came back to the phone and said, even with a photo you cant tell the color. Terrible service-they actually sell you on NOT using them and their service read more

I bought an Italian cypress tree about 6 ft tall. When I got home I was getting ready to plant so I took the big stake out and the tree bent over so I called the store and was told I could not return the badly bent tree. They don't stand behind their products just take the money. They used to be better but now buyer beware. read more

No material after 3 and nobody in yard next day , place needs a waiting room 15 minutes tur ig into hour ordeal

I have been trying to get 4 yards of 3/8 pea gravel for 2 weeks. I was told by manager Destiny that it was first come first serve. Today I called and they said we have gravel. I picked my load up and called to see if they had more and a man said come on down, I drove 15 miles with trailer and the Manager started raising her voice that I can not have any more, so much for first come first serve. While be yelled at telling me I can't have anymore rock she got on the radio intercoms I told everybody in the store I was 86 from coming to this store. I guess she has a contractor friend getting special treatment. Saving rock for them, so much for first come first serve. I will be notifying corporate headquarters. I have been buying from this store for 8 years. I guess I will be going to Bullhead store which has much better customer service read more

So we want to create a flower bed which will be in close proximity to an existing flower bed. Before I continue its worthy noting prior to my visit to Star Nursery Kingman and meeting Associate "John" I'd had very little prior knowledge about what was needed to irrigate the new flower bed. It turned out as I was unsure what size flexible tubing was existing and sizing had to be matched. So, it was a trip back home to fetch a section of existing flexible tubing. On my return trip I met Associate "Destiny" who patiently reviewed the parts required while explaining how to use them. When I left the store I felt confident with my new found knowledge base to successfully complete the project. So, "thank you" John and Destiny for so willingly making yourselves available and responsive to my many questions and concerns and helping me overcome my limited preparedness. With components in tow returned home to wait for more accommodating weather to begin the Project. Truly an incredibly enjoyable experience. Hopefully this might encourage others to also experience the special brand of hospitable and friendly environment that exists at Star Nursery Kingman. read more

Love this place. Staff seems knowledgeable about plants and eager to help. I am new to this region from NC.

I ordered 17 yards of rock to be delivered in my back yard and unfortunately, the driver scraped my brick wall and ripped my back gate off after dumping the 2nd load of rock. The damage also includes movement of the back wall. He was very apologetic, took photos and sent to his corporate office. I won't bore you with the details or time wasted trying to get a response from corporate but when I did get a response, it was from their , legal counsel who informed me that they would NOT be paying for the damage. Their counsel gleefully pointed out to me a statement buried in a paragraph at the bottom of my receipt, holding themself harmless from any personal injury or property damage during the delivery of product. I am attaching a copy of my receipt where under my signature in all capital letters, it states that any damage and/or shortages must be reported within 24 hours. Below that Read number two, where they hold themselves harmless for any personal injury or property damage resulting from the delivery. Their counsel told me that that is why I have homeowners insurance. The damage incurred was caused by the driver, but I am expected to pay for it. I will never use or recommend Star Nursery to anyone. I asked to speak to the owner of the company and the claims administrator laughed at me and stated "Well That's not gonna happen." I have emailed the owner of the company twice with no response. I caution anyone who is having product delivered to carefully read your receipt and be prepared to be responsible for any and all damaged caused by the Star Nursery employee during delivery. read more

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After reading, so many negative reviews, I decided to go in and see for myself. When I entered, I was greeted with a smile and may I help you. Angie looked in the computer to see if there was a certain peach tree available but was sold out. She helped me with the wood chips that we got all with a smile. After buying 10 bags of wood chips while bringing I returned the cart and again Angie, with a smile said she would return the cart for me. She opened the door for me to leave, and I thanked her. I will definitely be back she is a wonderful person. read more

This was our first time here today and the staff was extremely helpful and friendly. We bought a few trees along with other things and had a great experience. I highly recommend this place and will continue to do business here. read more

Little concern for client concerns once a sale is made. We attempted to get some help in identifying decimating pest or fungus attacking our fruit trees. Star Nursery Manager would not even come to the phone to address our concerns. read more

Not happy at all with their Bulk Garden compost. It was way to sandy. Had to add more compost to give my garden plants nutrition.

Ordered decorative rock for yard charged $75.00 to deliver 4 blocks was told it would be delivered today Thursday, September 29, 2022. Went at 2:00 pm and was told the driver would call when they were in route to deliver. No phone call no delivery. The Rock was ordered on Sunday, September 25, 2022. There is no excuse for the lack of customer service received by the employee today and the blatant neglect to contact me regarding the delivery! Will think twice about using them again that's for sure and to have to postpone the people who were coming to help spread the rock. Way to go Star Nursery way to go! You could have given a courtesy call to let me know something! read more

we stopped here because one of the reviews said they carry Joshua Trees. they did not. clerk smiled and said hi as we entered, but when we went up to her to ask if they had the Joshua trees she turned away and left in spite of our questioning her. So we went outside and looked around and couldn't find any. When we came back in another clerk was chatting and flirting with a man who was trying to tie up a vine. Again we were ignored and left. read more

Was very disappointed end of April when we went to get some flowers & plants & selection seemed small but I used to shop Star in Bullhead City & Gr Thumb in CA so used to large nursery w many varieties to choose from & this place is small to me & flowers & plants don't hv tags in the pots I use to identify them in the ground at home Also this covid19 is around so very few ppl there & could be they don't have variety right now due to trucks not bringing on enough inventory I don't know We will find another place maybe Home Depot or ck nurseries out here though I know there won't be many others because it's sm city read more

This nursery is one of the few garden centers that carry Joshua Trees. We plan to return and buy additional specimens of this endangered tree. read more

October, 2022. Star Nursery in Kingman used to be friendly and better than it is now. The front desk was always very slow, but at least when it came to ordering dump-truck-loads of stone or gravel, you got friendly delivery. Not anymore. We had many loads of crushed stone etc. delivered over the years, but this time, from the minute we started to talk about what we wanted, the driver was whining. "Driving is rough on my truck! I don't even want to do it." Then, he wanted $200 per truckload, up from $80 a year ago. The only thing that finally shut him up was when we said, "That's really poor customer service! We'll take our business elsewhere." We found a different gravel lot where they were friendly, happy to quote on what we wanted -- and bottom line -- the cost for crushed stone + riprap + delivery included extra yards of stone in a bigger truck, at half the cost. Star Nursery is not a "star" in our book any more! read more

Very rude to Robert when buying a tree for his nephew that was recently killed. No excuse, no business from me ever again

Healthy plants and great deals. My only gripe is that they don't ever seem to stock citrus trees.

Really liked this place. Lots of selection and good customer service. Recommend. They had cilantro plants which I couldn't find at Hime Depot nursery. As well as Autumn Sage which we buy because the Javelina and deer aren't too interested in eating. read more

I really like their selection in out side plants but they need a bigger selection for indoor ! I bought 3 trees and a rose Bush for our home, the apple tree I pick out was in the wrong location i wanted honey crisp , pick the tree out from the area that said honey crisp , on further inspection I found out it was the yellow apples :( called and asked to return it and get the honey crisp the ladie on the phone was very rude because I had lost the recipe but I still had the bucket it came in, i had to go to the shop and they reluctantly took the tree and they had no honey crisp available so they wrote on my recipe that I could come back in was not a pleasant experience at all read more

Kudos to Casey, the Assistant Manager, and Andrew, Foreman, for stepping up with great customer service! Casey and Andrew went out of their way to take care of a delivery of a 24" boxed Arizona Ash to my home, late in the day. They were both very professional and helpful! This is the second very tall AZ Ash that I have purchased from Star, plus a Pomegranate, and all are healthy, beautiful trees. Thank you, Casey and Andrew!! read more

I like the selection and the service here. Very knowledgeable, very helpful, very kind. Good prices. If I have a problem with anything they always take care of it without any hassles. read more

Guys working the yard are very helpful but the lady who is supposedly the manager is very rude and unfriendly. If there was another nursery in town with what I needed, I would have spent my money there. The only reason I didn't give this business 1 star was due to the three gentleman running the area outside. You should get a new manager! read more

Very poor customer service on the part of the female manager!!! Nothing but excuses, when we tried to special order an item. Took weeks to arrive and was finally delivered after a 1 month+ wait, when we were out of town (even though, we had informed the manager of this in advance). Would take our business elsewhere, if there was another option locally. read more

Scott and Steve at the Lake Havasu City location are extremely helpful and highly professional. No getting the run around here, you pick your rock from multiple choices, they weigh it, no jockeying around on price its all computerized and off you go. They have a wide selection on site or can get whatever your needs call for from their multiple locations. We purchased the Hualapai Chocolate Flagstone, El Dorado Gold, Palomino Coral decorative rock and sod for a complete landscaping makeover. Highly recommend Star Nursery/Arizona Decorative Rock for all your landscaping needs. Bonus for us is our landscapers AZ Desert Gardens works closely with Scott and Steve. read more