I usually do not go to laundromat, but the hotel did not provide laundry services and I had been on a Sierra Club Service trip for about one week. I desperately needed to do a load of laundry. Fortunately, this laundromat was open late and there were plenty of machines available. It was clean and conveniently located. read more

The pros: very clean laundromat, the machines, counters, floors are all kept clean by a friendly attendant. All machines were working (all but a few have credit card/tap and pay). Lots of baskets and counters for carrying and folding laundry. The negative: extraordinarily high prices. We are full-time RVers and travel all over the U.S. and this is by far the most expensive laundromat we have been to. $8.50/load to wash (maybe a double load) and 25¢ per minute to dry (this is a typical price). If you don't have the luxury of an owning a washer/dryer, or if you are simply traveling in the area, I would recommend this laundromat. Just bring your credit card! read more

I went to Star Laundromat to wash and dry a king size comforter. Stacey, the attendant, who works here is lovely. She helped me fold the comforter to bag it and bring it home. Stacey is hard working, professional, and a pleasure to work with! The laundromat is impeccably clean too. 10 out of 10 rating especially for customer service! read more

Star laundromat in DENNIS sucks! I've been coming here for a little over a year spending at least 200-300 every month at the least. I canoe her mind my business and do what I need to do and go home! I was feeling a little spicy so i decided all my clothes have 15 minutes I'm gonna get so DQ! I come back from DQ drink in had I still had about 5 minutes on my clothes, when is awfully rude woman(she works at the laundromat) comes up to me and my mother and says you need to push the laundry in more and continues talking about how we need to add more laundry blah blah blah she has towels and starts pushing water around the laundromat with the towels trying to make me feel bad or something like miss girl half the dryers don't work and we have spent so much money here STFU! The way you talk to people matters when you work for a small business or company because I'm never coming back!!! read more

I would give a 0 star if I could. First time there and will never go back. The lady who works there is rude and unprofessional. I'll take my laundry elsewhere. read more

Carmen r always pleasant, alway helpful and alway on time. I hope she continue doing a great job.

We have been traveling in our RV since April. This was by far one of the best laundromat's we have ever been. Clean, wonderful machines that get the job done along with the best staff & service you can find. I highly recommend this place to all. read more

The woman who works at this place she has no education to deal with clients, she did not serve me well, and I know more people who had the same problem, I will change places to wash my clothes because of this read more

Feel very safe. Environment cleaned throughout day. The kind lady there keeps all moving smoothly

Clerk was lacking in customer service skills, When I walked in with clothes in one bag , instead of pointing out the high volume washers , with an attitude she asks " You are going to use two machines?" Between that and the change machine shorting me $.50 the positive notes they were open til 9 and most of the machines worked read more

Stoped in to wash my laundry place was clean and neat. The price was low and they even do drop off service. The attendant was helpful and friendly. read more

This is for the fluff and fold service. I will give a star for being fast. But my laundry smells so strong it all needs to be rewashed and gave me an instant headache. I didn't give specific instructions because I'm not picky about scents usually. I just use regular tide at home. But being in the same room as my one load that cost $20 left me to run for the Advil. I don't know if it is the detergent they used or fabric softener or what. But you do not want your laundry to smell this strong. read more

Been doing my wash there for a few months and it's been fine about half of the time. The biggest problem is the employee early morning. Loud. Louder. Loudest. And that's just her speaking. We are subjected to her personal calls and her singing. Just want to do my wash.............quietly please. read more

I'm appalled i use Star laundry on bearses way hyannis mass. I use them once a month to wash my queen comforter. Never had a problem. Always laundered the way i like..the staff is always courteous. I pay $20 plus a good tip...this morning i called around 7:40 am 9/12/2018 and a pleasant person answers the phone and i ask if i can bring comforter to drop off and be washed and dryed. They say yes and i ask " how much " they say " THIRTY TO THIRTY FIVE DOLLARS " !! are you serious???? So by all the time it's said and done it's gonna cost me $45 cause i tip well. I could buy a new comforter at that price!! I understand you are offering a service. However that is price gouging at it's finest!! Let's do a spread sheet to try to justify how that price is determined..For that number one being servis....your employee needs to payed for 5 actions to complete task. That would be put comforter in washer, put bleach and detergent. Then take out of washer put in dryer. Take out of dryer and put in bag. It's impossible to fold so actually one servise isn't provided..but that's a given. Let's look into your product's used detergent and bleach and a plastic bag if customer didn't bring..Penny's on the dollar cause you buy in bulk and it's certainly not tide and Clorox and plastic bags are very flimsy to say the least..you use for inhouse services. And lastly let's talk about maintaining and cost for water,electricity and rent being all being considered for such a price. You are way off in your pricing in my personal opinion. It's the off season here and you need every customer you might have and prices like that they will run in droves to the competition. read more