I am remiss in my review of Granite countertops. I assume reviews only last for a short period of…read moretime. I want to frequently reassert my complaint about this company Essentially, they left with countertops remodel unfinished. The piece behind the stove is too long. It leaves a space on both sides of the stove because the pieces on both sides can't come together because of the long piece in the back. There cutting to fit leaves a lot to desired. They put a piece of the quartz countertop in the main focus of the kitchen that doesn't match anything near it. Or anywhere in our kitchen. They certainly are not customer be happy oriented. I intend to post much more frequently in the future so others can make a educated decision.

Working with GCU was incredibly easy and everything went as planned. Staff was very easy to work…read morewith and was able to find us our countertop at half the cost of competitors. We would not use any other company! They even went over the top and helped us secure some tile we wanted for our new home. They truly helped make our dream home.

Great customer service! I had my first visit to Elberton to find granite for my bathroom…read morerenovation. Out of the three places we visited, this place had the best customer service and selection.

Great place to work and has great deals! The review below is very much inaccurate and only holds 1…read moreside of the conversation. We had a customer came and give us a check for X amount of single slabs. The deal was first come first serve. Meaning you have to pay to get these slabs up front.

We asked the owner to put on a mask before he could do any work inside my home...he immediately…read moreresponded, 'oh, we don't wear those'...then turn around and left. UNBELIEVABLE‼

Janey R Great…read moreExperience with this company in 2017!! We began our search in their showroom in Augusta, GA. Then we drove to Elberton to look at the actual product, being so impressed we picked out the piece that we preferred. In a very short time they delivered and installed 3 pieces of kitchen granite countertops and 1 laundry room granite counter top. I was so thrilled with their professionalism and the quality of their work. All sink holes and counter tops fit perfectly. We are now prepared to put in more counter tops with them.

My elderly parents had a walk-in tub installed a year ago. Recently we discovered that there had…read morebeen an ongoing leak which saturated the floor under the tub, under the bathroom floor, and wood subfloor and joists under the house. The plumber cut off the water supply to the tub and the leak stopped. The RestoPros technician who demolished the bathroom floor said he also believed the leak came from the tub. I contacted Leslie Hoffman, explained the situation to her and forwarded her photos of the water damage. She had Jeff Aiken, the Operations Manager, call me (that was on Thursday). I explained the situation to him and he had also seen the photos. His first comment to me was that we couldn't prove it was their fault. His second comment was that he didn't even know what he was looking at on the photos. His third comment was that he could probably come inspect it the following Tuesday, or maybe Monday, but that it "would probably be dry by then." He also said any work we did before he could examine it would "nullify the warranty." At that time I had moved the parents (97 and 85) out of the house and into an extended stay because of the demolition and fans/dehumidifiers that were running. I left voice mails and sent texts to him on Sunday evening, Monday morning and Monday afternoon. I explained that I did not live at the house and would need to drive over to meet him. I got absolutely no response. On Tuesday afternoon, having not heard from him, I went to the house to check the mail, check on the house, etc. By 3:30 I was already home and contacted Leslie. She called Mr. Aiken and reported to me that he could be there between 4:30 and 5:00. I explained that I could have arranged my daily visit to coincide with his schedule, but he never communicated with me, and I was not willing to go back over there that day. She then said that he would be there between 2:30 and 3:00 the following day (Wednesday, 6 days after I reported the problem). I arranged to have my brother-in-law there with me because of the dismissive attitude that Mr. Aiken had displayed toward me. When Mr. Aiken arrived, I introduced myself and my brother-in-law, and he replied, "Oh, you're the daughter." Not Katie, not Mrs. Bassett, just "the daughter." Wednesday afternoon, the RestoPros technicians had already begun work in the bathroom and under the house. When Mr. Aiken showed up with his assistant, they wanted to reconnect the water line to the bathtub to check it out. When his assistant did that, water spewed everywhere, including from under the tub. The RestoPros guys were ticked off that a lot of the work they had done under the house had to be re-done. Mr. Aiken then tried to explain to me and my brother-in-law that it wasn't their fault, that pinhole leaks in the copper lines was building up pressure which then forced the water up into the tub. His assistant showed me a video supposedly taken under the house of water burbling up from the ground (???). I asked Mr. Aiken to please do me a report outlining his "findings" and also provide me with copies of any photos and videos they had taken so I could provide that to the insurance adjuster. After waiting a week, I again texted Leslie Hoffman (since Mr. Aiken had never responded to any of my communications), who replied that Mr. Aiken would send me the requested information. No, nada, zip. I gave this company 2 stars because my parents were very happy with the installation of their tub, while I was totally unhappy about the way my complaint was handled. Mr. Aiken's dismissive attitude toward me, refusal to communicate with me, and treating me like a nuisance instead of a customer with a service problem, has shown what Palmetto Bath's "customer service" is like. I am NOT in New York. I don't know where YELP got that. I live in Lexington, SC.

Very pleased dealing with them. A friend recommended as they were happy with their installation…read more They showed up on time. The installer for shower did a great job handling any issues that came up. There was a mistake on the countertop but they quickly took care of the issue with no problem.

AKB does a good job. The do kitchens for a long time and they did good job with mine too. Many…read morepeople who had it installed by them, always satisfied.

AKB does a good job. The do kitchens for a long time and they did good job with mine too. Many…read morepeople who had it installed by them, always satisfied.