Update-The company reached out to em and rectify the issue so I chnaged the rating from 1 star to 5…read morestar. Horrible experience. Had issues with some cabinets and hardware and submitted a claim. Approved in November 2024, as of March 2025 never received the replacement parts.

Buyer BEWARE! I should have followed my original plan and paid more for my Cabinets. I paid for…read moreCabinets in May and it's October and I still don't have a mini bar. I will update this as the events evolve, but I want to help anyone who is on the fence about whether or not this company is in ANY way on par with regular cabinet companies. From the quality of the cabinets actually delivered to the fraudulent installation company they use, the answer is a resounding NO! UPDATE: after filing a complaint with the the BBB, CTG agreed that it was fair to refund me for the installation. When I asked for the refund, they told me that since they already paid Installed Right they couldn't help me. Now I never signed off that the installation was complete, yet they paid the subcontractor in full without holding them accountable for the installation. DO NOT GIVE THEM ONE DIME. Check other reviews on multiple places for both CTG and Installed Right: google, BBB, Facebook and Google, Here are the details: Cabinets to Go subcontracts it's installation to Installed Right. They in turn subcontract to other Small businesses. As Installed Right is HQ in Michigan they don't do any vetting or background checks on the installation companies. Neither Cabinets to Go, nor Installed Right even had the proper address on file for their SUB sub contractor. Transcend Renovations LLC gave them a parking lot of a gas station as an address. The company even gave the GA Secretary of State a fraudulent business address. This conman owner John came in my home with my child and grandchild pretending to be an expert. He quoted me top dollar to do the extra work that Cabinets to Go doesn't handle: plumbing, electrical, etc. I paid it upfront as I thought Cabinets to Go was a big brand and I just didn't want any drama. My cabinets were ordered in May and it is now September. The cabinets were delivered with some damage and they look cheap against my expensive marble. Next, the installer was teaching his crew how to put the cabinets together and install them ON THE JOB AT MY EXPENSE. I had to tell one guy he wasn't putting the doors on a level floor but on a rug and they were crooked. Next the installers were incapable of putting the drawer pulls on level, botched the GFCI outlet installation, never did the plumbing, and ultimately refused to do the simple puck light installation that I already paid Transcend Renovations LLC for. He said he didn't know how to do it. So the marble guys improperly installed their marble because Transcend installed the base cabinets at a slant. At this point I am at a standstill because most of the cabinets have nicks, scratches or holes or were damaged upon delivery. Cabinets to Go did not initially follow up on my complaint. When I talked to them they were like "Well this is way more than a simple complaint." I had to give both Cabinets to Go and Installed Right John's home address because they didn't even know where he was located. To pay upfront for cabinets that already were not smooth, and where the paint comes off easily and then to have the installers damage the exterior, these cabinets look like I've had them for years. Just JUNK! I asked for a refund, and if I get it I'll update this review. But let me say this: it's not worth it. The lifetime warranty is a joke. It hasn't been installed yet and I can't get my cabinets fixed. THE BOTTOM LINE: Cabinets to Go sells shoddy cabinets, the paint comes off and they don't fix problems as promised. They don't take ownership of the resolution. But even more importantly they don't vet their crews so for your safety DONT let them in your home. I posted in NextDoor about my experience and a neighbor told me they know someone who used to work at Cabinets to Go and it's a scandalous company. I'm going to get the stories from her and share on my TikTok and likely go to the media. They have no idea who I know. They picked the right one. Stay tuned Buyer BEWARE.