[UPDATE 1: Review #101]
2019 Yelp 100 Challenge (106/100)
Our long-term relationship definitely has its benefits, especially for me, because of understanding of temperament, health history, etc. The disadvantage is my embarrassment when I failed to follow orders... after all, it's my teeth & my responsibility. I had terrible dental hygiene during the 1st half of my life, my parents didn't have dental insurance & thought it was unnecessary to see a dentist until we have tooth pain so when I started our relationship with Dr Lam, I was in desperate need for dental health but was too scared. He understood my previous trauma & worked with me. In my 20s, he said I had the teeth of 40+ YO. Over the years, Dr. Lam helped me preserve & maintain what teeth I have left.
My recent dental issues involve a previous root canal that had become inflamed due to a soft pocket that can store minuscule pieces of food. I need serious deep cleaning for the infection to heal. I had LDR "Laser Bacteria Reduction" along with a bactericidal rinse, a luring agent that's highly recommended by a renowned periodontist, that creates the best possible tissue/gum heath... the process was completed over 2 days. It's been about a month & I feel great... no shooting nerve pain behind the ear, no inflamed gum, no tooth pain. =)
Both my kids (now 9-1/2 & almost 4 YOs) have been patients of Dr. Lam since their toddler years. My daughter loves coming in for her cleaning, probably because of the awesome schwag. Her adult teeth are awkwardly coming in so she may need braces, & Dr. Lam has been regularly checking the progression so that we're not put in braces too early & need a 2nd correction due to timing issues. My sensitive son, who hates all people & things medical, has willingly sat in the chair to get his teeth checked without his supersonic ear-piercing screams, but not quite ready for a teeth cleaning yet. While Star Dental does not specialize in pediatric dentistry, I have seen a lot of children patients through my years.
As someone who is highly sensitive & has very low pain tolerance, Dr. Lam & his team have been understanding, kind, & patient with my idiosyncrasies. Not only a skilled dental practitioner, he's also an understanding service provider. How so? When I had financial difficulty due to job loss, he worked out an affordable payment plan until I was able to acquire dental insurance again. When my husband needed multiple wisdom teeth pulled but was avoiding it, they worked with him so that he was not only physically prepared but mentally as well. And his recovery was relatively quick & painless. :-) When I suffered from major tooth pain (& called near closing time), his office manager squeezed me in the very next day & Dr. Lam fixes me up right away & followed up within the week to check on my well-being. Want dental professionals that have superb bedside manners & are the patient-focused? Then look no further than the consummate professionals here at Star Dental! read more