Beach cities orthodontics is amazing!! Such amazing orthodontist team (Nancy, Stephanie, and Joanna) I've had the best experience and I love my new smile!! read more

I recently visited the office for the removal and replacement of a broken permanent retainer that I had previously done by an orthodontist out-of-state. The new patient consultation process was smooth and efficient. I appreciated how courteous and professional Dr. Sinclair and the staff were while explaining my treatment options. The office appeared modern and well-equipped, which gave me initial confidence in the quality of care. The treatment itself seems to have been effective, and so far, I'm satisfied with the result. However, the experience during the procedure left me with some concerns. I wasn't entirely confident in the technician's experience level, especially after overhearing a conversation about using the wrong grinding tool, followed by some joking and laughter. That moment detracted from the overall professionalism I was expecting. During the procedure, the technician also seemed inattentive with suction and irrigation, which made the experience less comfortable than it should have been. Hearing "sorry" that many times doesn't leave a confident feeling. The intraoral camera was used a bit aggressively, and it felt rushed. Toward the end, the technician told a colleague that she preferred not to continue working on me and swapped out mid-appointment. That kind of handoff didn't feel particularly respectful or reassuring. When Dr. Brothers stepped in, the procedure was very smooth. On the administrative side, while most staff members were friendly, one front desk interaction stood out as a bit tense. When I asked a couple of clarifying questions about billing, I felt like I was met with mild irritation rather than helpfulness. It wasn't a huge issue, but enough to notice. Overall, this office is a fine option, considering their volume of satisfied patients, updated equipment, and streamlined onboarding process. That said, carefully consider your options if you're doing something uncommon, or if you prefer a better orthodontist to tech ratio. Some procedural attentiveness and administrative aspects could use some improvement. read more

My dentist recommended this location and unfortunately, this is gonna be my first time reviewing a business where I gave less than a perfect review. My first impression was great my insurance covered a portion of my care and I signed a payment agreement to take care of the rest. My treatment went longer than the initial estimate, which is understandable, but when I noticed that I had continued to be billed much longer than my agreed-upon amount, I called the office and after numerous attempts for them to locate my original agreement, it was stated to me that my insurance did not pay what was agreed-upon and so that it was added to my payment plan. I was never informed of this upfront, and I had to track it down myself. When I questioned it again on my last visit because I was asked to make another payment I told them I thought it was odd that a business of the size would not have informed me of a change in my payment plan which I have in my own records. The receptionist told me warmly that they probably called me and that I must've missed the call. I think most of us in a professional setting understand that if an agreement has changed, it should be clearly understood and not assumed. The client should never be the one tracking down the business to ask them why they're being charged more than what they originally agreed on. I'll leave out my Dentist's review of the work itself and keep it to what I believe is at the very least unprofessional billing practices. Had I been informed upfront that my payment plan was changing I would feel differently and quite frankly I think if the insurance didn't pay what they had agreed on then they are who should've been gone after not me the client who paid much more. If there is an error in billing at my occupation or I'm sure many others we don't pass it onto the client with such disregard. The amount isn't the issue it's the principle of how I or anyone would expect to be treated when problems arise that's when you really see the integrity of a business. read more

Let me just say right off the best that everything about this place blew me away: price, the early appointment discounts, the advanced technology, the employees, and the freebies(chocolate cookies). From the first appointment and throughout the treatment (brace). Everything was great! I was beyond impressed and so happy that kiddo had a positive experience. read more

Dr. Brothers is truly amazing! She helped me with my complex case in less than 6 months. How?! She's a miracle worker. Never loved my smile more read more

Im so happy with how my teeth turned out thanks to Beach Cities Orthodontist! The staff is always kind, professional, and made me feel comfortable at every appointment. The service was amazing from start to finish, and they really took the time to make sure everything was done right. I would definitely recommend them to anyone looking to improve their smile! read more

If I could give Beach Cities 10 stars I would especially if you get Dr. Sinclair to direct treatment. They gotta make money but Sinclair is a nice and compassionate guy who will stick to treating your child with orthodontics no matter how long it takes under a fixed fee in my family's experience. There are no cookie cutter reflex decisions to use braces - two of my kids got braces and one a retainer only. I have no experience with Dr. Brothers but I suspect that if Dr. Sinclair chose to work with her as a partner or ultimately a transition, things should be great for at least the next 5 years. read more

Great level of care, and such a great environment for the kids! We love everyone that works here!

Love Beach Cities Orthodontics! Dr. Brothers and staff are so knowledgeable and great with my sons. I would highly recommend for anyone with young children to come to Beach Cities Orthodontics. read more

I would like to share my son's orthodontic experience. My son needed orthodontic treatment because there wasn't enough space for his permanent teeth to come in. We completed the first phase of treatment and decided to proceed with the second phase after his permanent teeth came in. Dr. Sinclair had promised a credit for the first phase if we did the second phase, so we chose Beach Cities Orthodontics. After the first phase was completed, we went in for a consultation for the second phase, and they provided us with an estimate of about $6,000. We mentioned that Dr. Sinclair had offered a credit for the first phase, but they only offered $500. We also knew they had a $750 promotion for first-time patients, but they gave us a lower amount. We found a recording of Dr. Sinclair stating that he would give us credit for the first phase, so we returned to discuss the second phase. However, they quoted us $6,000 to $6,750, which was the same as the original estimate, and offered a $500 discount. When I played the recording for them, they said they could offer a discount of up to $1,000. They also said they couldn't give us credit for the portion covered by insurance. They didn't even check how much we had paid originally or how much insurance had covered. Instead, they simply quoted us $1,000 and even provided a higher estimate than the first consultation. At that point, I realized I couldn't trust them anymore, and because they were so unprofessional with the billing, I decided not to proceed with treatment there. I've decided to look for another orthodontist, even if it costs more, where I can trust the service. ============================== No one informed us that the ownership had changed. Even though the ownership has changed, you took over the patients from the previous owner. Don't you have an obligation to honor the promises made to those patients by the previous owner? I don't understand your reasoning. I am satisfied with the results of the treatment, but that treatment was done by the previous owner, not by you. I believe it is only right to honor the original promises, regardless of whether it was made by the previous owner or the current one. I want other customers to be aware of this situation. They will read this and think twice. read more

My 9 year old got his braces here and he says he likes coming to his appointments because Dr Brothers is so nice, and he also loves getting cookies. The entire staff is so sweet and helpful and it's been such a good experience! read more

Beach Cities Orthodontics is amassing in the quality of work that they do. I had my braces for a year and two months and I can say that I saw improvements within the first month. My braces came off today 9/26/24 and I am amazed with how my teeth look. I feel more confident with my smile now. Thank you Beach Cities Orthodontics!! read more

My experience with customer service over the phone was disappointing. I called to inquire about Invisalign and its compatibility with implants, but I was put on hold multiple times without receiving an answer... read more

This is my favorite place to care for my families orthodontic needs!!!! Clean, professional, caring and super friendly!

My kiddo recently has been a patient of this practice. Very happy with all of the staff as well as the orthodontist services. We have an expender in my six-year-old teeth, and the outcome so far has been excellent. The staff is friendly. The orthodontist is very pleasant to work with and explains every step of the way. I would definitely recommend! read more

We love Beach Cities Orthodontics! My son has Invisalign and my daughter has braces and they've both been so happy here.

I had a wonderful Invisalign treatment experience with Beach Cities Ortho. Dr. Brothers is the absolute best. She is very knowledgeable, professional, patient, caring, meticulous, skillful, experienced, accommodating, and most importantly, her great artistic sense is very much appreciated. Dr. Brothers always took her time to carefully examine everything each time before letting me leave the office. She always said, "it's the little things that count." All the small yet beautifully, carefully, and detailedly crafted touches make huge differences! She's just amazing in every way and I truly appreciate her. Also, I'm impressed with the advanced equipment used in the office. The office is super clean, spacious, and has a relaxing ambience. The staff are welcoming, friendly, and nice. Once, I forgot to reschedule an appointment, the staff kept trying to get me rescheduled so I could be on track. Also, the wait time from check-in to getting taken inside is always very minimal in all of my appointments. They also have freshly-baked, super yummy cookies at the front desk that I just couldn't resist! I will miss seeing Dr. Brothers and her team a lot! read more

Love this orthodontics! Staff is very friendly and welcoming! They do a great job at making you feel like you are at home!

The staff at Beach Cities Orthodontics are great!!! They treat patients with lots of care always a pleasure to come here!!!

Love dr. Sinclair and everyone in this office. So friendly and also been with me and my kids to help our teeth! All do amazing jobs! Thank you for all that you guys do! Antipala family read more

This is the best orthodontist in Torrance, very professional and do great work. Especially Lanice she is the best

Adult Orthodontics for Busy Executives! Dr. Sinclair did orthodontics for both of my daughters now ages 16 and 19 the investment was worth it, their smiles are beautiful. I decided to ask about options for my bottom teeth and he quickly assessed that I needed a retainer worn only at night to re-align my teeth 35 years after having braces as a teen. A mold was taken and today received my retainer a week later, he made sure it fit comfortably and now the process begins. I will return every six weeks or so for next 6-9 months. As always he was so friendly, made me comfortable with each step in the process. read more

Best Dental office ever! Since day one I have had a great experience from the staff to the doctors it's always a pleasure! I enjoy going to the dentist, If you're looking for a place this is the one !! read more

This is not my first time with this orthodontist. Before being Beach Cities Orthodontics, it was just Dr Sinclair. It's good to know he is still involved and even better to know he didn't hand off the practice easily. He worked with the new Dr for a year before they made it official. She is equally incredible with explaining the treatment, not being pushy, not over treating, and all around making the patient a part of the experience! My son had his braces here and now my daughter has them. The whole office is outstanding, and I appreciate all of them so much. If you want to be in good hands, this is the place. read more

Dr. Brothers covers everything at length, is focused on perfect results, and is extremely approachable. The office is very punctual and has been so accommodating to my schedule. I have felt very well looked after throughout treatment. Add to that the countless compliments I receive on my smile. Would give the highest possible recommendation! read more

Today my 15 year old son got his braces off after one and a half year process. I'm very happy that we chose Dr. Sinclair. Dr. Sinclair gave us clear and professional plan with reasonable price, it's not the lowest price, but after several comparison, I believe Dr. Sinclair used the simplest yet most effective way to achieve the best result. The office is super clean and comfy, always under interesting decoration for different festivals. The staffs are working well and close with each other, which makes the process easy and quick. Thanks for the gift of taking off braces, it was a nice surprise :-)! read more

Beach Cities Orthodontics - Orthodontists Near Me - Torrance, California

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It's really hard to get an appointment when you need urgent fix. You have to wait 2-3 weeks and it will delay your treatment. Especially 40 min appointment is impossible to get. Even regular every 6 weeks 20 min appointment, dr did not check and all the assistants just adjusted. It's hard to get an update treatment and status. read more

Great service . Have taken my daughter here for phase 1 and currently in phase 2. Just got my son started with his orthodontic journey. Everyone is very polite and helpful. Mica was especially very kind, patient and informative. Always appreciate the service provided here! read more

We have been with Dr. Sinclair for a few years now, and we are so happy with how well he attends to our needs and to our questions. He's incredibly thorough, clear, and amiable, and we have complete confidence in his expertise. His staff is polite, professional, and friendly, as well, and we feel so fortunate to be under their care. Highly recommend! read more

Madeline Han, my 9 year old daughter has been coming here for severe crowding of her adult teeth due to her small jaw. We had several options in Torrance for her treatment but we decided on dr Sinclair and Dr Brothers for their detailed and thorough treatment plan and knowledge. We've had a great experience so far and seen great results!! read more

I cannot recommend this office more. I went in for a consult because after more than 10 years, my permanent retainer (from another office) came off. Dr. Sinclair's office immediately took me in and I walked out of the office less than an hour later with the problem fixed! read more

Dr. Sinclair is amazing, humble, professional, helpful, and more importantly Honest. I had braces over 10 years ago and my bottom teeth are shifting a little. It's been bothering me and I went to see a dentist and he advised me that I needed braces on my bottom teeth for 6 months at $2000.00. I went to see Dr. Sinclair and he said all I needed was an adjustable retainer to help line my teeth back (since it's minor) at $275.00. Wow! What a difference. I appreciate his honestly and he got my business and I will make it a point to refer him to anyone and everyone. Plus his office is nice and clean and the staff are very sweet. read more

Beach Cities Orthodontics - Go see Dr. Sinclair. - Orthodontists Near Me - Torrance, California

I decided to bring both of my kids here for a consultation after reading the Yelp reviews and I am so happy I did! The office is easy, clean and organized. The staff, especially Mica, are fun and outgoing with the kids. The online portal makes the whole process transparent. I was very pleased with my whole experience, AND THEN found out that they serve freshly baked cookies they have at the desk. Genius business move! Definitely happy to say we are their patients! read more

It was our 1st visit to the clinic and we were so comfortable. Mica was a very resourceful and helpful assistant. Dr Brothers was so friendly. Both of them made my daughter feel very comfortable. They were open to questions and were ready with answers. It was an overall excellent experience! Bonus: freshly baked cookies for visitors! Definitely made my daughter smile wider! read more

Dr. Sinclair is a fantastic orthodontist. My parents and I are grateful to be able to entrust Dr. Sinclair with my pearly whites! He is always professional and punctual, but his dad jokes are where it's at. You never feel rushed, and he always gives attention to your comments and concerns. We also recently had the pleasure of meeting Dr. Brothers, who also sports impressive credentials. I would 100% entrust her with my orthodontic needs as well. Being a Torrance native, I know more friends than I can count that have also entrusted their orthodontic needs with Beach Cities Orthodontics :D read more

Dr. Sinclair was highly recommended by our pedodontist. We are so lucky to be accepted in this office. Dr. Sinclair is THE BEST! He is so patient, gentle, honest, respectful and very professional. Not once did he ever made us feel uncomfortable or stupid when he is explaining the plan of care. What we like the most is that my child is always part of the decision making with the care planning. Thank you so much Dr. Sinclair!!!! Then there are his staff. What can I say? well, they are GREAT! They are very nice helpful and efficient. Thank you everyone! The office is so clean and comfortable. Before the Covid restrictions, they have coffee, water, juice box and freshly baked cookies that my children enjoyed very much. Again, Dr. Sinclair and staff, THANK YOU so much!!! -from the Torquezas read more

The whole team is excellent! Very professional. Not only Dr.Sinclair is very competent but also the best orthodontist that I had for my kids. I've been taking my son there over 6 years and we always been taken care in the best way possible. read more

I've been coming to Dr. Sinclair for about a year now to get the bottom front teeth to be straightened with a retainer. Every time I come in everyone is very friendly and professional. I've never had an issue scheduling an appointment. My appointment always starts on time as well. I definitely recommend Dr. Sinclair and his staff. read more

My 12 year old daughter got braces put on today by Dr. Sinclair. She was a little nervous/scared but his calming voice and explanations for everything they were doing helped her relax. Dr Sinclair is very kind, professional and has a great way of speaking with his patients to make them feel beyond comfortable every step of the way. All my nieces & my nephew have gotten braces from Dr Sinclair and they all love him. The office staff is also amazing !! So kind, friendly and beyond helpful. They go the extra mile to make sure you're happy, comfortable and understand what's going on. I can't say enough good things about Dr Sinclair and his staff. I'm so glad we chose him to go on this journey with. read more

Please be careful and do your due diligence and do your research in regards to what is covered by your insurance when using this practice. Although this practice accept DELTA Dental PPO insurance, their good faith estimate is based on your maximum Orthodontics lifetime coverage of Dental Dental PPO. What they failed to inform us, is that their contracted rate is way below the estimate they gave us because their contracted rate is way less than the maximum ortho coverage by DELTA DENTAL being an out of network provider. We have double coverage and our out of pocket is WAYYY more than the estimate they gave us. From the $3700 that they estimated that the insurance covers, only $1700 was paid by our dual insurance based on their contracted rate. Our out of pocket cost jumped from $2800 to $4800. read more