Super professional, responsive and great work! We got some stains out I tried with my bosses multiple times. Thanks Vince!

They replying my request very quickly. And the price is reasonable. If you have a rental property. Need to clean the carpet. You should try to contact them. read more

I could not recommend this company more. Vince did a great job cleaning the dryer vent. He was able to show me a picture of the inside of the vent to show daylight on the roof. He was super fast and efficient. He even called me over during the service to see how much lint he was removing from the dryer vent. read more

Star Carpet & Tile - Carpet Cleaning Near Me - Elk Grove, California

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Great customer service, quality cleaning if area rug and sofa, great value and good pricing. Thank you Vince for taking my call this morning, and for the can do attitude, excellent same day service. I appreciate you fitting me in today. You're the best! read more

Vince responded to my Yelp inquiry very quickly and quoted me a fair price. He was able to schedule the job for the day I needed it done. He was great at communicating through the whole process. The guy assigned to my job showed up early (he texted first) and was very professional. I hired them to clean the 35 year old carpets in my dad's house in Galt. The guy sent me a video as he was cleaning and the real time difference was incredible. He did a great job!! read more

Vince is great! Communication and customer service were 10/10 awesome. My house smells better and the spots on the carpet and sofa are gone. Affordable, fast, and friendly service. Highly recommend. read more

Omg I am in love with how clean they made my carpet. When I got my keys I was like no it's nasty and dirty I can't move in yet. I reached out to Vince and his team and they came through. He responded fast and we booked my appointment. I am so happy and will forever be a customer read more

Star Carpet & Tile - After they finished - Carpet Cleaning Near Me - Elk Grove, California

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Amazing Job. Great customer service, very fast and very clean. Will definitely recommend him to other people and definitely use them again. read more

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Vince and his team were on time and took care of a pretty bad situation. After the first go at it, we did have some concerns about the carpet and Vince and his team made it right without hesitation. I plan to use Vince in the future and will recommend him and his company to others. There is a reason they are 5 stars and it's because they provide that level of service. Dont hesitate to reach out. For the price and for the work provided you can't go wrong. read more

Always provide above and beyond service. We schedule them every 6 months to keep things fresh.

Vince is a very nice man and a hard worker. He did a wonderful job on our carpets. We highly recommend his work and we will certainly hire him when needed. His price is very fair. read more

Vince G is awesome. So professional, reliable,honest, quick to respond, quality and value was fantastic.

Vince does such a great job. He is efficient and thorough and trustworthy and friendly. He is the only carpet cleaner I will use.

The Service was great, quick ,and clean! They even came out a second time due to a stubborn stain!

Vince was top tier. He arrived when promised with a smile on his face and a great personality. He went right to work on my couch. I have 3 dogs and 2 cats so you can say it gets messy. There were urine stains and odor on a portion of the couch and Vince worked his magic and there is no more odor at all. The couch is nice and fresh now and I don't have to endure any bad smells that I couldn't get out. Vince is a pro! read more

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Vince cleaned the tile and grout in our bathroom today (shower and floor) and did a fantastic job! He was timely, very reasonably priced, detail-oriented, and pleasant to work with. I highly recommend Star Carpet & Tile for clean you can see! read more

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Vince was fast and went above and beyond what we initially needed. Absolutely recommend!

Amazing service! I got carpet, dryer vent and air duct cleaning for a new home. From the moment I called them (multiple times) for quotes and questions, were responsive and friendly. They arrived right on time and explained their process. The three men got to work and kept me informed of their progress but that didn't slow them down. They were efficient. I was happy to see their progress pictures since I'm the curious kind. Vince informed me of the processes they use for the stains I had on the carpet. They really took the extra care to make sure everything was move in ready. They were very well orchestrated. They did an amazing job. I would hire them again! read more

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Vince was professional, friendly and very knowledgeable . We had the sofa and loveseat cleaned, it looks great. The price was set and reasonable. Not one of those companies that try to talk you into other services. Vince was a pleasant to work with. I will be calling him in the future. read more

One of our dogs vomited 5 times during the night, on the only rug in our entire house. I cleaned as best I could but needed a pro. Based on reviews I contacted Star. They were able to come out the next day and did a beautiful job. Our rug looked bright and clean. Whatever they used wasn't stinky. Great experience and we will definitely use Star Carpet again. read more

Good communication, responsive and quick! I was in need of an immediate cleaning including a smelly couch, and Star came through right away.

Vince is a miracle worker! My dryer was basically non-functional, having to run it again and again to get nearly dry clothes. He was able to get my in quickly, showed up and got it donnnne! He is super friendly and personable. And his work speaks for itself! Dryer is now running like it should after all this junk was pulled out! Thanks Vince! read more

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Star Carpet was so quick to respond to my inquiry . And was able to come out to my home fast . Vince did a wonderful job of explaining the process . Definitely will hire again ! read more

Vince was great! He was on time and professional and my kids loved him too. He cleaned my hugeeee Costco couch and even though one ottoman was included in the price, he cleaned my second ottoman too at no additional cost. And then he went above and beyond and cleaned my carpet as well, free of charge. He offered spraying a coating on my couch to protect it (Teflon) and he didn't push me to buy it but with kids I knew it would help keep it a little cleaner so I had him add that on. Great guy, great customer service. He will be back to clean my carpet and couch because it will inevitably need to be cleaned again eventually! Thanks Vince! read more

Star Carpet & Tile - After cleaning of couch and carpet (free carpet cleaning!) - Carpet Cleaning Near Me - Elk Grove, California

I got a response within 2 hours from requesting a quote. Vince offered his services within the same week! While doing his job, he explained to me the process and gave me recommendations for maintenance and follow up cleaning. He was very professional and I was pleased with a job well done! read more

Star Carpet & Tile - Before and after cleaning - Carpet Cleaning Near Me - Elk Grove, California

We've been doing a lot of home improvements at the house, and one of the improvements included duct and vent cleanings. After calling multiple places, we decided to go with Star Carpet and Cleaning. Vince Gutierrez was quick to respond, transparent, easy to work with and gave us the best price for the size of our house and number of vents. He also sent us pictures and gave us updates throughout the cleaning process. The air in the house feels cleaner and lighter. We've also been sleeping throughout the nights for the past two nights without waking up half way through. Our sleeps have also been much deeper. We think it might have to do with our vents being cleaned and the air circulating better. We're so happy we proceeded with the service and was able to budget it into our home improvement budget. It's an investment we can't see cosmetically, but it's something we're already feeling and experiencing with our breathing and sleeping. They're coming back next month to clean our tiles and kitchen counters. read more

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We called Vince on the recommendation of our daughter who is a Realtor & uses his services on houses that she is listing. Vince is punctual, personable , knowledgeable & very hard working. We had never had our ducting cleaned in the 45 years we have owned our house & have noticed more allergy issues & breathing & sinus problems. When we saw the photos he took of the inside of our ducts we were totally blown away to think that we were breathing that horrific air every day. Vince did an amazing job cleaning job & our air conditioner & heater are finally operating the way they were intended to work. The house even smells fresh & clean! We wholeheartedly recommend Star Carpet, Tile, Duct cleaning as a well run reputable business. read more

I wish I could give more than 5 stars. We have been struggling with allergies and headaches this summer and my mom has asthma. I've never gotten carpet cleaning or vent cleaning done professionally because I have always had apartments or we just didn't have the money for those things... and I was pretty sure there was a chance that if I hired the wrong people I was going to get charged a lot of overhead and not see a difference in cleanliness. This was not the case with Vince. I could tell he was a genuine person and easy to talk to as well as honest. Vince and Thomas cleaned our HVAC, dryer vent, and our carpets. They were very hard working. I was impressed by how friendly and kind Vince and Thomas were. I have 2 little kids and they were so sweet and patient with my kids trying to "help" or asking questions. Our house is drying now and we are all extremely pleased with the clean carpets and the amount of care Vince and Thomas put into their work and explaining to us what they were doing and why, etc. I know that we will be calling again next time we need this carpet cleaned!!! It is people like this that make me love living in Elk Grove. read more

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LOVE LOVE LOVE Star Carpet & Tile!! They've come out to my house repeatedly to do all my carpets, couches and rugs and they always look brand new when finished. Prices are very reasonable and response time is super quick. Wouldn't use anyone else! read more

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I found Vince thru yelp and I'm glad I did! He cares about he does and it reflects in his work! Went above and beyond! Thank you Vince! read more

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Vince came out today (2nd time using him) to clean out our dryer vent. It was so backed up with gunk but now we are good to go. He is very knowledgeable and personable. He explained and showed us everything he did and just went above and beyond. Will be using him on a yearly basis from now on to be on the safe side. read more

From the first call to the departure Vince and his brother took care our home like their own. Respect for the occupants, belongings and everything in between. The tips and education, text confirmations and easy payment makes these guys a star all the way. Picture speaks for itself, having them come back for duct cleaning soon! read more

Star Carpet & Tile - Staircase brought back to life! It's not even dry yet and looks great! - Carpet Cleaning Near Me - Elk Grove, California

Vince was AMAZING! Not only did he squeeze me in last minute for a same day appointment but he was super professional, nice and time efficient! Highly recommend if you need your carpets taken care. I will definitely be utilizing his services for my carpet needs in the future. Thanks Vince! read more

Great service the carpet is cleaning removed impossible stains, and it looks like new!

Vince and David were great! Friendly, prompt and efficient. We are moving in to our new home this weekend and I wanted to get the carpets cleaned first. I called Vince on Weds, he came out Thursday afternoon during the time I requested, he was very accommodating. He gave me a one hour arrival window, not a four hour one, and they arrived well within that window. His fee was reasonable and competitive, and he did not charge me a travel fee to come from Elk Grove like others wanted to do. He and David had my 3 bedrooms clean and fresh in about 45 mins. Vince explained the process and dry time and they were all done before I knew it. I will definitely use Star again, and I highly recommend that you do, too! Thanks Vince & David! read more

We were listing the house for sale and doing some repainting only to (Yikes) spill a large blob of housepaint on the new carpet we had installed. I spent some time cleaning it up, but of course there was still an obvious stain. A few days later I called Star and they (Vince) came out the same day. Advised me that it was good I went after it right away, but warned me that since it had a 3 days to "set" he might not be able to get it all out. He did a great job, after he was done you had to look close in the right light to where the paint stain was. I never heard a peep from any of the potential house buyers or the final buyers about the stain. Strongly recommend. read more

Does anyone need dryer vent cleaning? Look no further and call Vince! I needed the dryer vent cleaned AND to get the brush that stuck in it (I tried to clean it myself but I totally failed...) When I called him, he was all booked for the next day but kindly scheduled me in between the appointments. He is super friendly, walks you thru his work and leaves no mess! You will not regret hiring him. Thanks Vince! read more

Star Carpet & Tile - Carpet Cleaning Near Me - Elk Grove, California

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Amazing awesome and fantastic. Called and went above and beyond Big help and for sure would go back. read more

Vince was very professional and courteous. Went right to work and completed the job on time and on budget.

My couch looked super clean! Another job well done! I highly recommend Vince and his services!