This guy is a nightmare. Shipped an inop Jeep from TX to AZ. Picked up very quickly and said it'll be here in 2 days. Cool!
Took off work expecting it to arrive. Called the night prior and guy said we're on schedule. Waiting delivery and truck never shows up. No call....nothing. I call the guy and he tells me the truck broke down in El Paso and it will be fixed within a day or so. No problem!
5 days later I never hear back from the guy. I call again and he assures me it'll be delivered the next day between 8-10 am, so I take off work....again. Jeep never shows up and nobody picks up the phone. Called and left a voice mail and several text messages. No response.
Call the next day and the guy picks up the phone. I asked where my Jeep was and he says it's on the truck coming from CA to AZ. What?! He says they loaded in El Paso, had a problem and had to bring the truck to CA for maintenance before dropping the Jeep off at my house (makes no sense as he drove right pass my house). I explained to the guy all he had to do was communicate with me and be honest as he cost me 2 days of work. Guy flips out and says "I'm not delivering your Jeep, call your broker." My broker called the guy and the guy says they'll deliver in a few hours. This was 9 AM.
Hear nothing from the guy all day and the family and I are leaving to go eat dinner and the truck unexpectedly pulls into my neighborhood. No phone call or anything. I meet the drivers (two younger men who were actually really nice) and they call the owner because the owner never gave them any paperwork. They were telling me they would have received hefty fines should they have been pulled over. They also said the owner constantly pulls this type of shenanigans and lies to all his customers. They said there was never a problem with the truck and were unsure why the owner did what he was doing. They were "just drivers," they said.
Stay very far away from this company. Owner is a maniac. Just check their other reviews. As the saying goes "there's two sides to every story," but trust me this is 100% honest to goodness truth how everything went down.
F- rating! read more