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    Star Aluminum

    5.0 (4 reviews)
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    Reimagine Roofing

    Reimagine Roofing

    (9 reviews)

    Had a roof put on our house in 2023. Paid a very high price for the roof and was guaranteed a 10…read moreyear warranty. Fast-forward 2 1/2 years later, shingles on the roof of the patio were loose, and this led to leakage underneath and caused extensive drywall damage to the drywall underneath the patio. The most frustrating part is that I reached out to Reimagine Roofing about a month ago. Caden went out and looked at the roof and said that the roof was fine. Now fast forward, and I had another vendor go out to resolve the drywall and he found the displaced shingles ON THE ROOF THAT CADEN JUST LOOKED AT. Would save your time and go with a different company unless you want to be put off when your roof has issues down the line.

    Reimagine Roofing put a new roof on my home and a separate corrugated tin roof on my outdoor…read morekitchen late fall of 2023. The estimate of approximately $30,000 went quickly to some $38,000. It happens, however, one would hope that quality would be paramount for that price. Instead, it seems the outdoor roof was an afterthought. They did not secure the nails on the underside, so the high winds that went through the area ripped the roof off easily in Jan 26. I called them initially January 16, 2026. Spoke to "Nique". Nothing came of it. Called again Jan 28, same drill. I called again in Feb. and again in March. "Ricco" advised me that they were swamped, and "April" would return my call. When she could. So they were very quick to do the work and get paid, more than estimated by 20%, but completely incapable of dealing with the bad workmanship that they provided. Also, they really weren't interested in the fact that the monsoon came and went, and my outside kitchen was exposed all this time, and now is exposed to the relentless sun. Patrick, who sold me this deal, is long gone, and the people now seemingly couldn't care less. They are "swamped". Bad business. The work still is not only not done, but not scheduled. Customer service is simply not in their wheelhouse.

    All Custom Exteriors - The broken window

    All Custom Exteriors

    (12 reviews)

    I was taken for a rollercoaster ride with this contractor. I was initially impressed by the…read morereasonable estimate... A few weeks passed. I called a couple of times to ask when the crew would get scheduled. I was always told that they aren't sure when the crew would actually come out to do the work. Understandable, they're busy. But a month or so later, with zero warning, the crew came out to do the job. Why not notify me? They proceeded to compelte only half the job and left the outside of the house littered with rusted nails and trim for several weeks. For what little they did install, it was not all installed correctly. I call them they need to fix certain parts of the installation. I asked if they could put a weather barrier up given the monsoons were coming. No response. Several weeks later, I finally get someone back out after calling and calling. They came to finish the job, but same issue - the trim wasn't installed correctly. Not only this, but one of the crew members broke my window. They said they would replace it for free. I spoke with Briggett and she re-assured me that they would resolve it. I let them come by, and they finish the job with the superintendent. I must say, this has been such a ridiculous effort. It took a total of about 4 months end to end to get a few pieces of wood correctly installed. Given everything that happened, I truly believe a discount should have been applied but they did not. I did not want to have to write this review, but I truly don't recommend this company. It was nothing but pain.

    Needed rain gutters on my house. I called in the morning, and Tony came out that afternoon. Had a…read morequote that evening and approved it. Crew came out the next week and were done by noon, very good job. Only thing to note is they do want half down when you accept the quote. Overall 5 stars, very professional.

    Star Aluminum - gutterservices - Updated October 2026

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