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    Ask the Community - Staples

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    iPhone Repair Store

    iPhone Repair Store

    (6 reviews)

    Please go anywhere else!!! He's a typical phone repair scam artist. 800 5 star reviews and they're…read moreall AI generated fakery! Even other local shops will tell you this. Whatever eBay screen he's using to fix phones with will only give you problems! He throws the word "globally" and "worldwide" around in an attempt to make himself sound legit. My touch screen did not work OFF RIP when he gave it back, he reset my phone and told me it was "fine". Well then it started glitching when I got home and my battery drained FAST. He tried to tell me my battery had "nothing to do" with my screen... and he expected me to believe that?! I'm 23, I know how phones work. He "fixed" it again, still glitching Feb 5th then the screen broke with no effort over the weekend and he wouldn't repair it after that even though I have literal evidence (I added the picture) of it being broken before. He told me to find someone else. He's using a cheap screen to get you in and get you out and when it *inevitably* cracks again he won't warranty it and claim it's your phone that's the issue. He also got in my boyfriend's face who was sitting absolutely silent not even looking at him. -10/10 do not recommend! Just look at his responses to some of these reviews... huge red flag #1

    DO NOT USE THEM!! I came in and they replaced my front and back screen. I was quoted $125 but it…read morecame to $275. Before I left, I saw a message on my phone: not a 'unknown part - not functioning' - I immediately asked and was assured it would go away. In LESS than 24hrs - the screen cracked. Even though they have a sign saying they guarantee their work for 14 days - I was charged $80 for a new screen. This is NOT a real iPhone repair place and will void your warranty if you use them. I called Apple and they are NOT on the list of approved iPhone repair locations. Just look around - it's some sort of shady 'convenience' store with no product???

    I Fix Repairs - Phones for sale

    I Fix Repairs

    (5 reviews)

    1 Star -- The Worst Repair Experience of My Life!…read more I've never written a bad review before, but what happened at this so-called "repair shop" was an absolute disgrace. I came to them because the backlight on my Samsung phone stopped working -- the phone turned on, charged, made calls, everything worked fine, I just couldn't see the screen. After their "diagnosis," they told me I needed to replace the entire screen module. I trusted their judgment and paid $125 for the repair. And guess what? I got my phone back in worse condition than before. The screen now just lights up, but I can't unlock it at all. The phone keeps saying my pattern is incorrect -- even though I've used the same pattern for over 7 years on all my devices without ever changing it. When I came back to explain the issue, instead of helping, they started acting rude and defensive, trying to blame me and claiming that I must have changed the password before bringing it in. Really? The same pattern I've used for seven years somehow stopped working the moment you touched the phone? Their explanations were completely nonsensical. It's obvious they have no real technical understanding of what they're doing. Even a beginner could find dozens of possible causes online -- faulty digitizer calibration, firmware mismatch, bad grounding, incompatible touch controller -- yet they didn't check any of that. Zero professionalism. Zero responsibility. To make matters worse, the "new screen" they installed turned out to be used and scratched, even though they promised me a brand-new one. I have photos to prove it. So now I've ended up with a broken phone after paying for a "repair." I had to go back just to get my old screen returned so I could take it to someone competent. This company is the definition of incompetence, dishonesty, and poor customer service. They don't care about quality, only about taking your money and blaming you when things go wrong. Avoid this place at all costs! If you value your phone, your time, and your sanity -- do NOT bring it here. Shops like this should not even be allowed to repair phones.

    Shay was super friendly and very concerned about our phone problems. Shay kept us informed while…read moreRicardo worked on the wet cellphone. They tried for three days before accepting it was unfortunately dead. Ricardo was able to find us an awesome replacement and helped us get it up and running. These guys were amazing at both trying to save the phone and some money. Will definitely keep these guys handy for the future

    Staples - shipping_centers - Updated May 2026

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