Excellent service, effective website with a 30% store wide discount. I ordered a replacement battery for my 2017 Toyota RAV4 XLE and it was quickly installed while I waited without an appointment. I strongly recommend Batteries Plus to anyone who wants excellent service, quality workmanship and good value. read more

This place is a rip off! I was quoted $338.00, for a screen replacement for a Galaxy note 10. This phone isn't even worth $250.00, brand new, out of the box, completely unlocked. Absolutely absurd... Avoid this place at all costs read more

Located in by port Charlotte. A little expensive but I get whatever battery I need when I go there. Sales folks are techs and very professional imo. Give them a try especially if you have an off size battery need. read more

Prompt and friendly service and great information. Will definitely return. Had the battery in my APC unit changed, quickly and reasonably.

Always great service! Quick, honest and thorough in their service they provide!! You'll never go wrong with them!!

My deisel truck has 2 batteries which I bought at Batteries Plus in PC a couple years ago. They kept draining and would not keep a charge. I took my truck to the store and explained the problem. They checked the batteries and stated, yes they are bad and under warranty, BUT, my truck was draining the batteries and they would not replace them until I had my truck fixed. Took the truck to shop, they said after 3 days they could not check the truck until batteries were replaced because they couldn't get them to hold a charge long enough. I took batteries back to store and they said they would check them and replace if bad, yes they are still under warranty. They'll be ready later that day & if not, first thing in the morning.The next afternoon, I went to the store, they are not ready, will not be ready that day either & now under NO warranty. Of course, I got angry, raised my voice and complained. They told me to take my batteries and leave, I am tresspassing and they are calling the cops. I refused to take the batteries until checked and replaced. They called the police, put my bateries in the parking lot and locked me out. The Mgr, refused to give me his name, a card or any paperwork showing I bought them there. The police said I had to leave, they could not make them do anything. I drove 40 miles to another store, the owner was really nice, verified the batteries were bad and replaced them. After taking them to the shop where my truck was, they checked my truck and stated NOTHING was wrong with my truck. It was normal to show an amp draw for several minutes after shutdown due to systems shutting down in the truck. BUT, it cost me $310. for labor to check out my truck. I should have read the Yelp comments before going there since I noticed they had more #1 ratings than #2, 3, 4 or 5 total and many of them were for NOT honoring battery warranties. PLEASE, don't purchase anything there with a warranty because it won't be honored. Also they cost me $310. for having work checked my my vehicle which was not needed. read more

They advertise battery recycling but when we attempted to utilize this service we were informed there would be a charge ( not mentioned on the web site). Clerk was rude and couldn't be bothered. read more

(2/2/2021) In October 2020, we brought in a motorcycle battery (Xtreme AGM 20HL-BS Powersport Battery. Bought 3/2020) to be replaced that I had bought from a California store. The guy behind the counter told me that they do not carry that brand and that I had bought it elsewhere. Stupid me believed him because I could not find the receipt to prove otherwise. ( I just logged into my account and found the purchase ) ; So we bought a new battery at that time. The new battery blew out one terminal. Hoping for a better outcome than the last one However, their motorcycle batteries do NOT last a year. (2/3/2021) UPDATE: This store denied the exchange. Claims it is a wiring issue even though wires are not damaged. Will NOT replace the battery and are now claiming that the battery we turned in, In October was for a different bike. First, the Xtreme wasn't a battery they carry, now they "claim" it was for a different bike from 4 months ago? How would they remember? How would they know what bike it came from when I bought the battery in California? Just found out they sold us a battery too small for the motorcycle. These guys do NOT know what they are doing and will not honor their 24 month warranty read more

Batteries Plus - 4 months old - Battery Stores Near Me - Port Charlotte, Florida

They were able to cheaply replace the battery in my old iPad, something that Apple would do. They had to send it out, but it only took 3-4 days, and it works like a new iPad read more

My husband and I have been going to this store for years never a bad experience until today. My husband went to purchase a battery and he had horrible customer service. Andres was very rude and quite frankly unhelpful. When purchasing the battery, it was marked $379 at the store and he told him to buy it online at $399 and when my husband confronted him on the $379 he rudely denied and said he must pay the $399. When he was paying the full price of $399, Andres quickly ran over and changed the price of the battery from $379 to $399. When we have dealt with any other company we have paid the marked price whether that price is correct or not. It is not the customers job to know what that price is, that's the point of a label. We will not be doing business with this Batteries Plus anymore. read more

These guys do a great job helping those of us who have trouble with technology and batteries. Ephriam really went the extra mile in trying to get my very old slide viewer to work. read more

Amazing! My car wouldn't start in the same large parking area as Batteries + Bulbs...resides....with many other businesses. i went into the store and immediately a young man actually walked me to my car and tested the battery and alternator....... Alternator tested good... The battery was at 11 volts... Not enough to start the car.. The young man jumped my battery to start my car. He wished me and my wife a great evening.....off i went.... Super great experience.... Kudos to Batteries and bulbs! read more

I bought a battery for my 2014 Equinox and I thought I had a 6 cylinder engine. It turns out that I have a 4 cylinder engine. When I went to the store to get it installed they were able to find and give me the correct battery for my car. They installed it in about 15 minutes. Very knowledgeable and courteous staff. Will recommend this store to all of my friends. read more

Great customer service by Thomas. He helped us out with our Honda car fob battery replacement. What a ice guy! Give him a raise!

Rude staff, don't recommend buying from here. Tried doing a return on a battery, but they refused the return and only wanted to give store credit cause they had a different card on file than the one I used. I have proof of the card that I used through the bank statements, but they don't care and claim it's their fraud protection policy. We took the store credit and it's short of the amount I spent that day when I bought the battery. I do not recommend coming here at all read more

I went to the battery store to by two button batteries I also needed a bolt for a motorcycle battery They are very hard to find separate The fellow at the store was most helpful by giving me 3 different types so I will be able to fix my problem Over and above the call of duty I'll be back read more

This place has a lot to learn about customer service. I brought in an Apple Watch that needed a battery. The changes it and handed it to me dead. No charge. No way of checking whether they cha fed the battery. You would think a place that changed batteries would think of how it would feel receiving a dead product after paying $43 to change a battery. Listen to these reviews. This place need to change before selling overcharged batteries. (Or undercharged. LOL) read more

Paid $350 for a phone screen that worked better when it was broken. No refund available and terrible customer service. My ApplePay, home button, and proximity sensor are broken. The screen has fallen out twice now and they are pretty much telling me I'm lying about all the problems it's having. Bought a case that doesn't fit my phone and they won't let me return or exchange and I have the receipt! Can't believe I wasted over $300 on a phone that was better off broken. WORST PART WAS THE EMPLOYEES THEY ARE NOT HELPFUL AT ALL! read more

I went to get my phone screen (Galaxy S8) fixed and was really impressed with the service, fast return time (1.5 hrs), and cordial staff. The are doing something right here and more people need to know they fix phones and do a great job with it. The only other option was to buy a new phone, so this repair for to $239 was well worth it. read more

Quickly removed and replaced auto battery. Knowledgeable staff & affordable, competitive pricing.

Went in to get a replacement key for my Honda. Online shows key for $39.99 plus the fees to cut the key. I was quoted the same price in the Venice location. The person who cut the keys had just went on break and I could not wait. I went to the Port Charlotte location and was quoted $189.00! I told the salesperson that online and the Venice location said $39.99 plus the fee to cut the key. He said that was not true. Check the part # is FOB 11730! Very dishonest I will never go there again! read more

Stopped in to batteries plus last week to have a battery changed. The gentleman at the desk who helped me had absolutely no personality and was of very little help in assisting me with making battery recommendations. Once I did select A battery and went to check out at the counter with him I didn't even realize he was ready for me to swipe my credit card because he just stood there. Typically a sales person will say the total is and go ahead and swipe your card, but this guy just stood there. It was just a very odd interaction with this person from start to finish. To top it off, once I got home to use the battery it didn't even work so I had to go back to the store to get it replaced. I have shopped at this batteries plus before and the service is never spectacular but this occasion was just odd and inconvenient. read more

Was amazing in customer service,,,fixed the iphone in a timely manner and were very friendly. 10/10 would come again

Awesome store had literally everything I needed! I walked in and Shawn was extremely nice and helpful definitely shopping here again!

Poor customers service. All I needed was a replacement battery for my wife's I Phone. After I was told from an employee who was on break outside that the job would take roughly 15 to 20 mins. After waiting some time for one customer to complete his transaction finally me & my wife's turn after about 10min to be told by the cashier the job couldn't be done before closing, and to come back tomorrow since their tech was already busy. I left the store about 7:30 and you guys close at 8pm. Disappointed that I live in another county and a distance away from my home and the concern was more of him closing the store to complete his shift than helping a paying customer. You guys could do better than that and this is on Black Friday. I've been a customer with you guys for many years and purchased quite a few top of the line car batteries in the past and never been handled like that. Do better and show some compassion for customers time. Will have to find a different battery plus to go to how disappointing and this location is the nearest one from my home. read more

I couldn't find my specialty batteries anywhere else. I was happy that all I had to do was hand the associate the battery and he knew exactly what type it was and where to go. read more

Terrible customer service !!!!!!!will not honor warranty Brought in a 36 month battery that still had 12 months on free replacement. Was told battery was discharged and needed a charge to test so 3 hours later battery still dead not accepting charge. was told since battery would not take a charge there was no way to test and that it must have been my fault battery went bad and there would be no replacement. So beware they WILL NOT HONOR any bit of the warranty. If there was a zero star that would be the rating read more

If I could give this place negative stars I would. Their batteries are inferior garbage, and they do not stand behind any of the products that they sell. Terrible customer service, no people skills. Everything is overpriced and The batteries won't hold up, and they won't take them back. I had a battery that was four months old that went bad and they would not honor the warranty. Shawn was the manager that I dealt with. They did not even offer a discount for the purchase of a new battery, nothing. Terrible business practices. read more

Just went in to buy a battery and asked if I could get the internet discount. I was told the price was the same whether internet or in store. There is clearly a 10% discount via internet. Proceeded to buy the battery and they wanted my phone number. They do not need my number to make a sale. After I protested they said they didn't need the phone number. The sales person rang up the sale and then asked if the battery was for business or personal use. Sorry but that is none of their business either. Their credit card machine is programmed so that if you don't answer the question, the credit card can't be processed. Needless to say I walked out without buying the battery. I will get it online for half of what they charge. In this day and age privacy is becoming ever so scarce. I will never deal with a company that will not just take your money and make the sale without having to cough up information that I choose to keep private. read more

I needed my iPhone 6 cracked screen replaced and Batteries Plus in Port Charlotte Florida did an excellent job. The associate was very friendly and knowledgeable about the phone and inspected my phone for any other issues. After getting my phone back it was like a brand new phone again! Love this place. read more

Horrible people skills over the phone AND in person. Worst price on a samsung phone I ever heard of in my life! RIPOFFS!!!

A very nice gentlemen helped me out tremendously. There service was awesome! I will definitely go back there first before I check anywhere else out. I stopped by last week to see if they could get me a charger for my old surface. A few minutes later he said got one in the back for you. Wow! I had been everywhere for days looking for this charger and BAM they had it! Never realized the great products they offer until I stopped in. read more

I came here to have my iPhone 6 screen replaced as I had dropped the phone and shattered it the night before I was flying out. (Visiting family) I found this location online and gave them a call, they had the part and fixed it within an hour. I was very impressed with how quickly they could get it done for me. A few days went by and I looked down at my phone and there was two cracks by the home button, which was upsetting to see because I hadn't dropped the phone and I even put an otter box on it for fear of it being dropped again anyways. Turns out I have a defective screen.. I called this location and talked to Sean. He talked to the manager and they ended up taking care of my second replacement for free. Even went out of their way to call a location in California which is where I live , to have them fix it for me. I am very pleased with the results and also very happy that they took care of me. I recommend this location for any repairs you may need on your phone screen! read more

Batteries Plus DOES NOT stand behind their product. Bought a new battery for my motorcycle in Feb 2018. In March 2018 removed the battery from the bike and placed it on my wooden work bench with all my other batteries for the summer. Only used the bike a couple of times before heading north for the summer. After returning in Oct I found that the bike battery had only 1 volt while all the other batteries were fine. I brought the battery back to Batteries Plus in Port Charlotte and was told they needed to charge it for 24 hours so I left it with them. After picking up the battery and putting it back in the bike I could only get a couple of starts out of it before I would have to put it on a charge. I then went to the Batteries Plus in Ft Myers. I was told the battery was fine and they wanted to put in on a charge for 24 hours. I didn't leave it with them but returned home and started to look at the bike for problems. I replaced the starter motor and started relay. I was still having trouble starting the bike. I returned to Batteries Plus in Port Charlotte with the battery with the intent of giving them one last chance to replace the defective battery and after telling the sales person my situation I was told by the "manager" Scott Jones" that it was their policy to charge the battery for 24 hours. I left with my battery and purchased a new on at another store and the bike starts right up the first time. VERY UNHAPPY WITH THE LACK OF CUSTOMER SERVICE!!! Batteries Plus obviously doesn't want to stand behind their batteries and would rather run you around and around. read more

Horrible customer service. My repair took twice as long as they stated. When I called to inquire they said they'd call when it was done. Got my iPad back 3 weeks later. Will never go back read more

I thought this was a great dealer. The past four years I bought over a $1000 in Automotive batteries. Between my two cars, rv, boat and jet skis. I never complained about being told the battery is out of the warranty period. I took it in stride. But when a battery is under one year old, I draw the line. The manager was no help what-so ever. He just treated me as if I was dirt. Sorry to say he lost all my business. read more

Poor customer service. Very rude. Took my car in because my 2 year old battery purchased there had failed on me. They said my battery was fine. The next day my car would not start again. Took car back in and was given same response. Was advised that my problem was not battery related. Then went to VW dealership and after testing said problem was the battery. Went back to batteries plus and sales person who waited on me earlier tried to avoid me. Finally they agreed to replace my battery which was under warranty but said not to bring it back as they would not warrant it. They still thought that my original battery was ok. Guess what? After 5 days my car is running fine. So they can take there 7000.00 machine and shove it. I will talk to headquarters about this and do expect a warranty on this replacement. read more

We brought our daughters cell phone to batt.plus bulbs in Port Charlotte to have the screen fixed . The screen started to peel up within a week then a large piece broke off the corner they charged $130.00 And it took 3 hrs for them to fix it. We took it to the Port Charlotte Towne Center Mall to "Cellairis" They fixed it in 20 min. Put a life time warranty and included a screen protector and a case for just a little more than we were charged at batt. Plus bulbs MAYBE THEY SHOULD STICK TO SELLING BATTERIES AND LIGHT BULBS WE WILL NEVER GO BACK THERE !! read more

Several months ago I purchased a battery for my van from battery plus bulb in port Charlotte. This morning my van would not start. The battery was dead , after trying to recharge it I discovered it had a bad cell. I took the battery and van by jump starting it. To my mechanic Only to be told the same bad cell and nothing wrong with the van. Not wanting to run around with out the ability to shut it of I requested help . John took the battery back to battery plus bulb for me. They refused to replace it with out attempting to recharge. Four trip later here it is in a nut shell they will not honor their warranty. Their is some very fine print if you bring your battery in dead the warranty is null and void. That is not a warranty it's a escape Claus to not honor their warranty. They are banking on the fact that this area has a high number of snow birds and by the time you find you have a problem your back up north. I will have to buy a new battery but rest assured that it will not be from them. For me like so many I live on a fixed income so this is financial painful read more