My spouse went there to get his port fixed on his phone, he even paid a head so it was out of the…read moreway( mind you, we didn't have to pay till the end of service). When's we first dropped it off, he was without a phone the whole day just to find out, they didn't do anything to it because "the port they ordered was not the correct one". So they said they'd work on using what they could for parts and kept it for the night into the next day. We go back just to find out nothing was done to it yet, so we all for the phone and money back since they were just running around in circles. (also around the holidays, so my husband needed he's phone). They told us with all the labor they put into it that there's no refunds... The phone wasn't even cleaned to be repaired. It was never touched. The worker had the audacity to ask me, don't I get paid hourly? How would I feel? And I told him that wasn't ok to ask since not everyone has hourly pay( I'm a tattoo artist). Worker started getting rude so we had to walk away before it got worse. He did say a new port was coming in Friday so only had one choice bec we weren't getting our money back for no labor. We said give us a call when it comes in then.. no call. Just over all, we were trying to be responsible and have the bill that didn't need to be paid yet, paid and they pretty much lied to our faces about working on it when asked the pre paid money back for bad service practice. I guess the customer isn't right at all to them and don't wish to make it right. (left a voice mail for the owner and STILL have not gotten a call back, this was about 2 weeks ago.)

These guys repaired by cracked iPhone 6 screen at an awesome price. The did it in an hour and I was…read morequite pleased with the results. I highly recommend.

Tina was amazing. i walked in to have my phone port cleaned, was expecting a long wait, and was…read morepleasantly surprised to be welcomed in to the store by Tina, the manager. She told me that there was one person ahead of me and that she would get to me asap. When it was my turn, Tina could tell that I was not comfortable standing and offered me her chair. Her kindness touched me. Other customers were coming in. Tina acknowledged each person with a kind word and managed to get to each and everyone, by multitasking and making sure that each customer was satisfied. Tina fixed my phone in moments and I ended up adding batteries and light bulbs to my order. The prices were fantastic and Tina was the best!

I have used Batteries Plus in California prior to moving to Mason City Iowa. I have used Batteries…read morePlus in Mason City on several occasions over the last year for phone repairs and battery product purchases. The folks there have never let me down. My sons iPhone repairs seemed impossible due to major damage but each time they were successfully fixed, saving me the price (several times) of a new phone. Kind, honest, courteous, and professional service. Tim, the manager, appears to run a great store. Satisfied customer, Robert Miller

Good place in the Rochester Mall to get iPhone serviice--quick, effective, got the job done and…read moredoesn't overcharge.

Most excellent service. Joe was fast and courteous. Definitely recommend this business and this…read moreperson. - Al Brentner

Wanted to repair my laptop. They kept directing me to the laptops for sale. Telling me that…read morerepairing mine is equal to a POOR REPLACEMENT. He had the nerve to say he would tip me $5 to buy a laptop from him. I'm like ??? Then I said No Ty I guess you don't do repairs? He says it's not worth it to fix! I said ok well let me get a 2nd opinion. He said no worries that he would've took the $5 tip back anyhow. The whole situation was strange as I was confused with this strange conversation. So , I went to Best Buy and the Geek Squad fixed my laptop for $48 and it's running like a champ. I would never recommend this place as The Geek Squad gained my business in MC.

This business is known as Discount Computer Repair now. I am their computer and cell phone…read morespecialist. Several months before even considering working at DCR I wanted to buy a computer case fan. Loren, the owner, and Jim, his son, were both very helpful when asked questions. I left very satisfied and with an awesome fan.

I got my iPad screen replaced and I recently cleaned my screen and I now notice fuzz and…read morefingerprints under the screen they put on!! This is extremely annoying and I can't believe I payed $100 for this I am beyond dissatisfied and will not return for anymore repairs my iPad looks worse then when I took it in this fuzz and fingerprints is much more annoying than the small crack in the corner of my screen very un happy

From the owner: FixAPhone specializes in fixing mobile phones and tablets. We also buy, sell and trade previously…read moreowned devices, and much, much more.

Went in with my ps5 in December of 2024, to try to get my hdmi port fixed because it was not…read moreconnecting to my tv. When I got there I was not greeted with much kindness, they said they would fix it and it cost $215. A few days later I got my ps5 back and it worked until about a week ago, towards the end of August 2025. The receipt I got said it was good for a 1 year warranty, but when I called they said it was only for 90 days. So I took it to a new place (Computer Reboot) and they said they will fix it. they sent me pictures of how the other place had it looking and how the new place fixed it and said that CPR did a terrible job, i definitely will not be going here for anything again.

Now called CPR. Went in with a cracked screen. I fell on a sharp rock and cracked it well enough…read morethat a spot went dead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

Postal carrier is not delivering me my mail. He scared me actually. His name is Levi. I was outside…read moregardening. Unaware of him, he came around the corner of my house and told me that he was in fact delivering me my mail and that he had his eye on me and that I should place my mail on hold in another state where I had relocated for familial support. Long story short, I am actually scared of him and have not identified his face as he had dark tinted sunglasses on. He's been here at evening hours while it was dark to just deliver the newspaper with a headlight on.

Had a passport meeting with them at 9:30 that I scheduled but apparently no one looked at the…read moreschedule so I drove all the way here for nothing. Very disappointing.