Purchased an HP Office Jet Pro 8315e printer that stopped working on me after a few print jobs, became extremely slow to print, and would prompt me with bogus error messages stating that the ink was low or "fraudulent" despite it having come with the printer and barely being used.
I asked for a refund since I had only used it a few times and it was completely useless and was told that I could not return it due to the 30 day refund policy having been exceeded, but since I used it so infrequently, I didn't know within that period that it would be such a piece of junk.
Contacted HP to help me and they don't offer refunds and their customer support is extremely difficult to connect with.
I would not recommend purchasing this printer at all and would caution buying any electronics from Staples if there's a chance that you won't know within 30 days that the product is a complete rip off.
I wasted close to $200, a lot of time and energy and paper. read more