For the love of everyone, PLEASE hire or assign a 2nd customer service employee to the shipping center of this Staples. This line has not moved for a long time and I ended up leaving. The line sometimes wraps around the store. They do a really good job, but sometimes people have over 20 packages and it takes long. There are always 2-3 people behind this counter and only 1 handles the customers. PLEASE read more

Staples - Office Equipment Near Me - Brooklyn, New York

Needed a new computer mouse because my little monster puppy, chewed the cord to my mouse of my very nice desktop computer. Stopped at Staples on Coney Island Ave, in Brooklyn to get a new mouse. The service was very good, could not ask for better service. Danny assisted me, and taught me a valuable lesson on going wireless for my gaming computer system (not a gamer). I ended up purchasing a more expensive but better quality computer mouse, which in actuality the cost was just a few dollars more. However the value of the device will last much longer, than what I originally chose. Could not have gotten the great service if it was not for Danny. If you go into Staples, and need help with products. Ask for Danny, he truly is wonderful! read more

Staples - Office Equipment Near Me - Brooklyn, New York

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Handy spot if you need something last minute, but overall Amazon is more convenient with faster delivery right to your door. This place does take Amazon returns, but be prepared to wait about 20 minutes since all returns and UPS shipments share the same line. Parking is available, though it fills up quickly and can be tricky to exit during busy times. read more

Best customer services I drop off Amazon return 8:30pm 4/7/25 The cashier, she was very helpful Return $25 Ended up spending $150 read more

It's not as clean as you would imagine when you recall when Staples first rolled out back in the day where the floors are spotless and the aisles are clear but the limited staff do the best they can here. Conveniently located and equipped with a parking lot, you can get a lot done with a trip to this branch. The employees try constantly to keep their shop litter free but since they do Amazon returns, it's understandable that a lot of garbage floats around and lands onto the ground. Dylan at the Amazon returns desk was super helpful and patient. It's team members like him that makes consumers like us have a better experience. Thanks, Dylan! read more

Go anywhere else , long lines , lazy staff and even when they see a long line they just stand there worst 1 hour line to buy a pack of pens ever read more

My laptop needed a new battery. I went to an independent computer repair store. They gave me a whole story of why it would cost $200. I went to Staples. They charged me $30. The tech will also help you with minor stuff for free. read more

most employees very helpful but one "senior citizen" employee was deliberately rude when i asked a question, made me fill out the purchase order on h-i-s smart fone, walked off-no return and left me waiting the next day when i came to pick up my ordered item...v-e-r-y surprised at this unusual bad service from staples... read more

25 minutes for someone to open the closet with the mouses. Really? Are u serious? Mouse cost $19 and you lock it? Like staples don't have more expensive merchandise. And if you do lock it, have someone with a key that can come and open it for the customer. After 25 minutes I wondered why am o coming here. I can order online and get it the same day. The whole point of going to the store is getting lost when you wait 25 minutes just to get the closet open and then the cashier (no self checkout? Come on, even grocery stores have them now). read more

Staples - Last time in here. 35 minutes to get a basic mouse!! - Office Equipment Near Me - Brooklyn, New York

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When I have "Staples" reached today in the morning at 10:20. It is a partly sad sky for this day!! The entrance is not, when you get to the corner of the store, but rather, when you Turn to the right (coming along Coney Island from Avenue N), thus where the entrance and exit are permitted, indeed. I like the notebooks, that they have, and I purchased three today; for the service I needed to recycle a few cartridges of mine, and I did at the cashier's, then having purchased another box of black ink for $51.99, mine is XL 62 for 5660 HP. In the third photo, you see me, holding the box with my cartridges; eventually, I have all taped tightly. He, only, asked, how many I have had today, as well as the question regarding account, but this all is for the good, and therefore for free, in the name of Earth. It is, simply, fundamentally, and solely upon a personal wish to recycle the cartridges at the locations of "Staples", so called Good Will. Also, I like the journals and notebooks at "Century 21", and when some location of it was not permanently closed at Bay Ridge, I loved seeing them, just like I do, when wandering around at this "Staples" store. Whatever they don't have in-store or online -- I order, as a matter of fact, from such the sellers, as "Ali Express", "Ebay", or "Amazon, I mean -- "Staples". Today, at the store, I saw, also, smart devices, e.g. "Echo" , laptops with Microsoft OS, iPads, Kindle Fires, computer mice, mechanical pencil sharpeners (mine is Bostitch), the cases of water bottles, and the rest. Hence, I spent $112 today in here. read more

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Incompetent and lazy employees. I tried to return a stylus I purchased three weeks ago which broke. A cashier told me that a stylus is an electronic so the return period is only 14 days. Uh, a stylus is ELECTRONIC??? Where is the charger?? The battery??! Oh, that's right. A stylus is an ACCESSORY. The management of Staples needs to screen potential employees to see if they can categorize items as "electronic" and "not electronic." Oh, and I didn't get my refund either. read more

This staples location is a BUM AHHHH location. Shipping and return services are absolutely horrible and employees are rude AF. Never less than a 20 min line. F this location. read more

I come here often for supplies for my business. I appreciate their same day online services and the quality is pretty standard. There's usually someone available on the floor to help. Prices seem a little high but they do price match, which is great. read more

I had a conversation with 2 employees, tossed a coin to pick the color of my file cabinetand was out of the store in 10 minutes. I love it! I absolutely love it. I was impressed. I went to another location yesterday and spent 20 minutes and came home with 2 long empty hands. Not to mention feeling very frustrated. So, today I am quite happy with my red file cabinet. read more

Better then Downtown Brooklyn. Easer to find. Has a great selection. Wish it was closer. Less crowded and cramped. read more

Let me say the general manager Jessica was a pleasure to deal with . She was so very helpful and helped me with every task I asked wow I would recommend this staples to all of my family and friends ! She made my experience smooth and efficient and she was also very kind and to tell you the truth the few others I dealt with were also very nice ! But Jessica was great! I am now only loyal to this staples !!! Thanks again ! read more

I was in need of finding a product. I asked for assistance No one came to the isle No one to be found Not on employee on the floor to assist customers. I left without making my intended purchases. read more

No one other than 2 girls know what their doing. Bathroom was flooded and things were thrown all over the place.

The staplers of staples say everything about staples :/ This store is WAY too expensive for the products and services provided. read more

Staples - Office Equipment Near Me - Brooklyn, New York

They don't like black people. Copy center refused to print my items because they were baby shark stated copy writing laws, Karen came printed blues clues labels with no issue. Made it seem as if I was being annoying because I asked to be assisted with selecting the correct paper so I can print the items myself. read more

Staples is a great place to go to buy all office and school needs. I'm not denying their selection in stock. My review is based on their customer service specifically in the copy and print center. I've come to them because I needed a very important document printed from my SD card. My home printer broke and I was in immediate need for help. They only had 1 person working the area who was flustered from all the requests. It took on an average of 30 minutes to make a simple print job which they screwed up on 3 times. This place sucks. read more

Staples - Office Equipment Near Me - Brooklyn, New York

Horrible customer service. After not being able to print something properly on the self serve printer had to use computer which abruptly shut down and lost what I had worked on. Refused to reimburse me. It was only 10 dollars but it is the principle that I had to walk away without my work or product. No idea of preserving customer loyalty. Terrible uncaring and perfunctory answers! Extremely condescending! Great job at losing a long time customer! read more

Great selection of products, they were able to help order supplies they did not have. Very nice associates.

I just had one of the best services at this Staples ever. The personnel that helped me was Rachelle. Not only was she kind but she went above and beyond her duties to ensure that I got what I needed and then some. I'm glad that I was able to work with her and especially on such short notice on my part. I'm especially grateful because she was able to help and work during a pandemic. You can feel the smile and ambition beyond the mask. Thank you again for the help Rachelle!!! read more

I've come here at least 20 times over the past 5 years.... And so this review has been long in the making. For every time I left staples frustrated. A few times even infuriated at the service. And every time I vowed I'd never come back. I'd say that would be 16 out of 20 times. This staples branch needs to wake up.. They are way past due for some major updates... On Service, Workers, Prices, Products, and Layout. Strictly from my observations over the past 5 years, the determination of the people who work here, it seems, is to maintain this garbage place. They need training, desperately, and a good manager. The community really relies on this branch and a lot of people come here. I think it's time to do a major upheaval, staples. You disappoint gravely. read more

Everyone is nice enough. But this store is sorely under staffed. I've been there twice in the past two weeks and I've waited over an hour each time. If getting any furniture expect to wait a long time at this location. I did get a 20% discount as a reward for my patients the last time. read more

Staples always have good stuff. But it's their crazy back-to-school sales that makes them stand out. Boxes of crayons for a dime and Elmer's glue for a quarter. I'm not sure what a grown man needs with those, but I bought them anyways. This also happens to be most air-conditioned store I've ever stepped foot into. When the sun is blazing down on you, just walk in and pretend you're going to buy something for ten minutes. read more

Why every time i go to staples, i get a feeling that the people who work there, are really, i mean really, don't want to be there? So there is one solution: Staples should offer more money to those who work for them, so maybe the people who work for them will acualy care. Especially when the prices at Staples are so high. I shop there because it is easy and convinience, but i shouldnt ;)) read more

I've been here quite a few times and have been super unimpressed. I went today to mail out a UPS package. It already had a label so it just needed to be scanned and dropped off. I don't normally go to this location so I wasn't sure where to drop it off. I entered the store and saw there was a cashier ringing up a customer and a frat boy wannabe, who I assumed was the manager as he was wearing s black shirt, sort of looking on. At first I assumed he was maybe helping out the cashier, no, he was just hanging out. Frat boy manager made eye contact with me, smiled and wandered away to play on the keyboards on display. Yes, you read that right, I watched he go over to the key board display and pretend to type on them. I wasn't sure if I should disturb him as he seemed super involved in fake typing but I needed to know where to drop my package off at. So I walked over and he was nice enough to direct me, "it's in the front near the printing sign..." Thanks? At the printing sign I saw the UPS sign and as I'm heading over, a guy who was actually busy, running around, looking annoyed said, "be with you in a minute." He's probably pissed because his manager's typing lessons are taking up time during the business day. Two points for him though because he got me out of staples within seconds. I guess this is better than the last time I went in search of a paper cutter. The guy who aisle it was, who was stocking the shelves said he didn't think they had any more paper cutters. Then I asked him what the item above his head was... Imagine that, it was a paper cutter! Two different kinds! I only come to this location when I really need something right then and there. It's just not worth it. read more

It's Staples. They generally have what you'd expect a Staples to have in stock. Except when they don't. And they seem to employ rude zombies, which doesn't really help when you're looking for a specific item and can't get more than a weird look and a gurgle out of the nearest employee. But oh well. They have cheap DVD-Rs and lots of pens and calendars. Yay. read more

Fast service whenever you want to ship a package out by ups been coming here for years for blank papers for my printer and buying ink as well but also I usually buy coffee for my Keurig i definitely would recommend this place to all my friends and fellow yelpers read more

I have always found people helpful and back to school prices quite affordable at this Staples. The store often gets some pretty demanding (obnoxious and pushy) customers but they seem to handle them quite professionally. Yesterday a very helpful employee (who goes to LaGuardia College) waited on me. She was nice but when I got home I realized that on my receipt she had charged me for trimming two laminations when I had only one done. It was only about a $1 overcharge, but when I went back this morning the department supervisor (Evelyn I think her name was) immediately refunded the overcharge to my credit card. We all make mistakes but the good places admit their errors...thank you Staples! read more

Service was really good this time. I usually dont use the service dept but had to ship something via UPS. Price was expensive, but it was UPS rates. read more

This place gets worse each time I visit. Everyone is really nice, but the entire place is understaffed and mismanaged. I'm beginning to think the Staples business model cannot succeed. Or worse, it is being managed exactly how Staples plans, and headquarters just doesn't care. read more

I recently went out to this Staples yesterday and was actually pleasantly surprised. It could be that I was there super early when the opened that the service was pretty good. I have a penchant for turning in my used ink cartridges and buying toilet paper. Really? $5 for 4 rolls - Duane Reade! That doesn't sound right. In this day & age, to wipe your ass is expensive. Anyone have any good leaf suggestions that don't make you rash?! I digress. At any rate, I found that this is a pretty full size Staples. The service was pretty great. The guy was friendly and helpful. We had a pretty interesting diatribe. I love that this location is fairly close to Brooklyn College. I probably will be there quite a bit this Fall. My issue with Staples is that I keep going to the city to get the T.P. and just about every single Staples there is a Copy Center, which doesn't care T.P. : (( So, I figured let me give Brooklyn a go, since it is where I live after all. Just figure that sometimes the city is better for what you need, but why make the two hour trip if you don't need to, eh? So really that was my mindset going into this Staples! Whoopee! It's huge. Not only a copy center & hot damn! They have toilet paper! So I didn't print out my ink catridges coupon. Drat! Thought the info was on my Staples Rewards card, so I could save the paper. But! The Toilet Paper was $5.50! Now mind you, this is the 13 rolls of Charmin. Not 4 rolls, so hell ya! I am still waiting to find out if somehow the guy made a mistake. It's odd cause the signs everywhere said the T.P was $8. Dunno what that was about, but that beats Duane Read any old day! So I am headed back there today to use my ink cartridge coupons, which expire today & stock up on Family Packs of T.P. No worries when the Rapture or Blizzards show up. I am good till 2012 now. Thanks Staples! read more

This store has gone downhill. Most of the staff are arrogant and rude. I had a simple question about copies. When I asked for a manager after waiting over 20 minutes I was ignored. It was only for Tony who was behind the counter that I got any help. The prices are high too. Be warned and expect little. Horrible customer service!!!!! read more

Quite a quiet Staples, but large. I can only speak of my experience in the Printing section and the woman there was very helpful and quick. I handed her my USB drive and she immediately printed out my document. There was no wait, no other customers and I was in and out of the store in 5 minutes. read more

Not a pleasant experience. Called in order to find out if they have a product that I need it to buy, since online there was no information about it. The first called I was put on hold for over 15 minutes. After someone hang up on me I called back and instead of being help the 2nd lady is worst than the first one, she asked me 5 times to repeat the product to her and instead of helping me she laughs and acts like if she can not hear me. I been in the store many times and they seemed to be sleeping rather than working. Is not crowded but it seems they do not want to be there to work, they should stay at home instead. read more

Appallingly incompetent. I ordered an office chair several days ago and paid $14.99 for assembly. Came to pick it up and not only was it not assembled but the Staples employee was rude and denied that assembly had been ordered. When presented with the original receipt they finally admitted it but said the person who does assembly had "gone on break". Finally they agreed to credit the $14.99 fee and now I will have to assemble it myself. Deeply disappointing incompetence. Avoid! read more

I tried to buy a chair in your store. the site has information about the purchase with delivery. but when making a payment, a message appears stating that it is not possible to buy this chair online. Then I tried to buy this chair in a store on Ocean Avenue, but they didn't find it there. although it is as an exhibit. after that I tried to buy this chair in another store. but despite the fact that this product is available in the amount of 3 pieces, they did not sell it to me. (shop on avenue O). this chair is simply not found. in the end, I didn't buy anything. I tried to spend money with you five times. but your store apparently doesn't need it. your sellers are not at all interested in selling. no one knows anything, no one can find anything. Yes, and the sellers themselves can not be found in the store. they are constantly hiding somewhere. read more