I would not recommended this place. I took my phone in for a screen replacement, he ordered a knock…read moreoff screen witch was the wrong color and my front camera was blurry when I got it back, one day after having it the back cover to my phone was falling off the phone. I took it back to the store to report the issues I was having, I was told the new screen I spent $185 on had a scratch on the screen and it would cost more to get the proper screen, and he was unable to put the back cover on properly because the antenna was in the way! He then tried to sell me one of the phones they had instore for sale lowest cost of $600. or he could refund my money an give me my phone back without any screen at all!!! I did not have $600 for one of the phones he had to offer and still owed $450 on the phone I brought to him to be repaired and I was not sure if another repair man would work on the phone without any screen at all!! so I felt trapped. He then added tape to the rear cover and sent me on my way. Another day goes by and the phone will not charge properly and the screen went black, I went back again "remind you driving to Saginaw from bay city with gas at $4.19/gallon".. he was able to get the screen back on and gave me a fast charging charger.. witch did not fix the charging issues I was having... told me the screen was non refundable now and there wasn't anything else he could do but offer to sell me a phone that he had available.... now a month later the phone will not read any sim card and I have no service, still does not charge properly when I can get it to charge, The back cover is falling off, antenna hanging out, and the touch don't work on the screen....My phone is now in worse condition now then it was when I took it to be repaired!!! I am beyond disgusted with my experience here!!

I normally have Jay fix my phones and he's done pretty good the last 3 years, the new guy he has in…read morethere messed my phone up and now it glitches all the time. I am on unemployment because of the shutdown and I am a waitress and lost my job and my phone glitched and pressed the wrong button so now I cannot receive the money that supports me and my infant. Not good on you guys at all

Extraordinary and prompt service. Replaced iPhone's shattered screen on same visit. They are very…read moreprofessional, polite, Saved me a lot of money and We are very fortunate to have them around.

My husband purchased a car battery at this location and we believed the battery was still under…read morewarranty. My car would not start and I called the store after we determined the battery was not holding a charge. The owner, Tom, was able to look up the receipt using our phone number. Tom then removed the old battery and replaced it with a new one for me. This was done without a charge for the installation or the warrantied battery. This was excellent customer service. I would highly recommend getting your batteries here!

I popped into the store in a hurry, as I am from out of town, and we were on a brief shopping…read moreexcursion. He was with a customer, so I started to walk out, and he asked me what my situation was, asked the customer if they could hold on for a second, and quickly solved my problem with a unique workaround I wouldn't have thought of (my iPhone wouldn't let me click on any links sent to me). I was SO happy as this had been a huge problem for over a week, and since I was traveling, I did not have time to find an Apple store to get it fixed. He didn't even charge me! I'm a huge fan because of his great customer service and creative solutions.

Worst place ever will over charge you and then tell you he will have to charge us more. 500 later…read moreneither phones were fixed and Verizon wouldn't let us leave with the ones he fixed because you could hear the short in it. Making all kinds of noises. Ya terrible place. Even the cell companies are telling there customers not to go there

Dropped off a simple job and was told they would call me when it was done. After three days no call…read moreand when I called them I was put on hold for 20 minutes. I had to call them back and was told they couldn't find my order. What made it worse was the indifferent attitude they had.

Sunday 2-25-2018…read more Every associate in the store offered their assistance at one point during our visit. It was a slow day so the store wasn't busy at all. We described what we needed and were told exactly where it could be found.

Ordered products for in store pickup, and low and behold they are closed on Saturday despite posted…read moreopen hours on the building, their website, and their messaging system. Guess I won't be able to get my gifts I paid for to deliver on time seeing they closed on Sundays, and I work their hours they open during the week. What a shame.

Great Place for all your wireless needs. Bought a new phone and it was activated with the old…read morenumber transferred in less than 30 minutes. Got a very good deal on the service and will be back again. I was impressed with the expertise of the staff, who could answer all my questions without having to call someone or tell you they will be right back.

Was definitely HOOKED UP by Scott! He really knew what he was talking about and helped steer my…read morebuild in the right direction. I've been helped several times, once with a laptop repair and now with my first ever PC build! I'd recommend this place to anyone. Idk if theres anywhere else in Saginaw or the Tri-cities to go for computer repairs or part purchases, but if there is, I'm always gunna check here first!

Way overpriced. called to see about a used hard drive for my son's computer and they wanted $150…read morefor a 256gb with OS installed. You can get windows for free anymore all you have to do is download it, and you can get a brand new HDD even a SSD over 1tb for around $100. That is an insane price.

I always receive exceptional service at Computers To Go and yesterday was no exception. The staff…read moreis friendly and professional and patient with us that are computer challenged. Thank you very much!! Melani

Want to say thanks for all the help they gave me with my computer. They fixed the problem and I'm…read morevery happy with them.

I wanted to give a shout out to the Fed Ex Office store in Bay City on Wilder Rd. I had some color…read morecopies to make on cardstock so I first stopped at the UPS store which could not get their machine working, and....it only printed in black and white. When I saw the Fed Ex store just down in the next shopping plaza, I walked down, was greeted by a lovely person (Ashley) who helped me get the color prints I wanted and even printed them on glossy cardstock! I was even able to use the large cutting machine which made it super easy to cut the individual cards out. Great service, excellent products and awesome team member (thanks again Ashley). You have a happy customer who will be back!