I popped into the store in a hurry, as I am from out of town, and we were on a brief shopping…read moreexcursion. He was with a customer, so I started to walk out, and he asked me what my situation was, asked the customer if they could hold on for a second, and quickly solved my problem with a unique workaround I wouldn't have thought of (my iPhone wouldn't let me click on any links sent to me). I was SO happy as this had been a huge problem for over a week, and since I was traveling, I did not have time to find an Apple store to get it fixed. He didn't even charge me! I'm a huge fan because of his great customer service and creative solutions.

Ken partially took apart a laptop computer that would not power on, for an older gentleman that…read moreknew nothing about computers. Told him it was the mother board and over $700 to fix. So that gentleman left with the computer and brought it to me to recycle. I said I would take a look at it. When I opened it up, it was missing 3 parts! The RAM, the thermal pads and the WWAN card. He did NOTHING except argue that it wasn't his problem. BUT ... it was under warranty and he also said it wasn't his responsibility to look any of that up. It would have taken 1 MINUTE to look it up! This is a $4000 computer! He said it was not his responsibility to give advice to those that don't have any knowledge of computers. As a professional, it is definitely a person's responsibility to have integrity and offer the best service possible to your customers! Never take your devices there if you don't have any knowledge of them, as he will rip you off right under your nose!!

Dropped off a simple job and was told they would call me when it was done. After three days no call…read moreand when I called them I was put on hold for 20 minutes. I had to call them back and was told they couldn't find my order. What made it worse was the indifferent attitude they had.

Sunday 2-25-2018…read more Every associate in the store offered their assistance at one point during our visit. It was a slow day so the store wasn't busy at all. We described what we needed and were told exactly where it could be found.

Ordered products for in store pickup, and low and behold they are closed on Saturday despite posted…read moreopen hours on the building, their website, and their messaging system. Guess I won't be able to get my gifts I paid for to deliver on time seeing they closed on Sundays, and I work their hours they open during the week. What a shame.

Great Place for all your wireless needs. Bought a new phone and it was activated with the old…read morenumber transferred in less than 30 minutes. Got a very good deal on the service and will be back again. I was impressed with the expertise of the staff, who could answer all my questions without having to call someone or tell you they will be right back.

copy machine is a joke...20 min to print ONE pdf page. I would recommend any other placeread more

Staples Bay City is always so helpful and never annoyed printing labels and shipping packages for…read moreme. They even help me get the box taped up (i try to bring my own but sometimes unprepared). Thank you so much for making the process easy for me!

Way overpriced. called to see about a used hard drive for my son's computer and they wanted $150…read morefor a 256gb with OS installed. You can get windows for free anymore all you have to do is download it, and you can get a brand new HDD even a SSD over 1tb for around $100. That is an insane price.

I have been a customer of Computers to Go in Saginaw for quite a few years now. They kept my old…read moreLaptop breathing long past what I thought possible. I have brought my new devices to them for tweaking and help in set up . I have gone to them with Data transfer issues on my cell phones. These guys take the worry out of Computer and Mobile device troubles. I will be using them to do a mesh system in my home after the holidays and I can predict its going to great experience! FIVE STARS... plus

Shea is as helpful as he can be given the two local storefront business they are. I bought a great…read moreused PC for 2/3 the price of a new one. I will never buy another new PC or cell phone again. Fix em until you cannot - and them buy competently refurbished, relatively newer technology - and support smaller locally owned businesses like Computers to Go! The corporate-run technology firms are making increasingly crappy products right out of the box (even Apple). The only thing the tech-bro billionaires care about these days are stock prices going up and power over consumers.

The owner is a total joke. This place is absolutely terrible. Took an iPhone in for a simple…read morescreen & 3 screens later and my phone still does not work. The resolution proposed is that I drive to see him directly, they can't meet me at the store I took my phone to. Why should I drive to Saginaw because the Midland technician "doesn't know iPhone's." They had my phone 3 separate times for over an hour and half. I even had the phone diagnosed at the apple store. Since the owner won't give me my money back this is my pay back I suppose. I couldn't have imagined getting an Iphone fixed could be anything NEARLY this difficult.

This place was recommended by another repair shop. And they guys are nice polite they took care of…read morethe problem I had. I would definitely use them in future if needed. Not to mention it was almost an hour each way but worth the trip.

They fixed my phone screen within 30 minutes, it was great and quick service. Would totally…read morerecommend to anyone who has a broken phone! I myself will be back very soon