Great service ! The people are very couteous, fun. And professional. I would get my bifocals…read morethere,again.

Shout out to Amy for an awesome experience! Thanks for fixing the glasses! My husband was very…read morehappy to have them fixed!

So I have been going to this place basically since I was a kid and never had a problem until this…read moreyear when I met with a new doctor that replaced my old one as he retired last year. The new doctor was very nice, however during the exam he said that my prescription for my contacts was pretty much the same but he wanted me to try a new prescription and ordered me some trial lenses to test them out which I had expressed some concerns that I would get these on time since I was leaving for vacation on the 13th (appointment was on June 27th). I also had a coupon to try some colored contacts which I have always wanted to test out and they said they would do that as well. They didn't have the lenses in stock so they ordered them along with colored ones which arrived the next day. I had my grandma go pick them up since I could take any extra time off of work. When she went to pick them up she was informed that the doctor wanted me to come in and have them on so he could see how they looked. Neither of us was made aware at the time of the appointment that we would have to make another stop in which I am unable to do so. If I had known I would have just said skip it and order my usual prescription right then. Not only that, but I also didn't get my colored contacts trial, instead I get a regular trial of a different brand. So I went ahead and ordered my contacts through Walmart on June 29th and on July 2nd my prescription was confirmed. I had paid for expedited shipping so it would get here on the 9th. I get an email from Walmart today (July 9th) that my contacts were backordered until the 23rd, a couple days before I get back from vacation. So I figured I would take the time out of my break during work to give Cedar Valley Eye Care a call and see if they could give me some trial lenses to get me through these two weeks. The front desk ladies were very nice and transferred me to the contact lady who was rude and basically said that since I had ordered from Walmart I was out of luck. She told me that they didn't have any trial lenses available and she wouldn't order them even if I did since I ordered through walmart. Keep in mind that when I needed the trial lenses for the "new" prescription I got them the very next day. She told me to contact walmart for trial lenses which they don't offer and even if they did I wouldn't get the prescription in time by Friday. So now pretty much the only option I have is to reuse my daily contacts for two weeks until I get back. I have been going to this place since I was a child and overall I am very disappointed and definitely will not be coming back next year. If anyone has recommendations for places that actually care about their customers, let me know!

I ordered a pair of eyeglasses which came in a week later. In the space of that week, I heard…read moreabout the benefits of "blue blocker" lens coating and asked about it when I picked up the glasses. The technician promptly said they could send them back and provide this for a nominal charge; I agreed to do this. When the new glasses arrived, I took them home and noticed that I couldn't see small print as well as the previous pair. When I returned to explain this, the technician used a magnifier loop to diagnose the problem. She then compared my previous two prescriptions with the latest and confirmed that the magnification had been reduced by 0.25. She discussed this with the doctor and he agreed to change my prescription to 0.25 stronger. After re-ordering the glasses with the new prescription, they called a week later to report an issue with the lab. The glasses were re-ordered again and they arrived a few days later. When I tried them on, they looked and worked great. I really appreciated the willingness of staff to keep me informed at every step and to go the extra mile to keep a satisfied customer.

Dr. Peitre is very good and has been a great help and is the reason my eye disease isn't getting…read moreany worse. The staff is also very pleasant and helpful.

Got the eye exam, didn't like the contacts, tried several times to order them. I would call then…read moremiss the call 3 days later. Ran in asked for a change said they would get back to me never called back. Called again and was told I would have to pay for another exam. I would find another place.

Great, friendly and fun experience. We were very impressed with the staff, as well as, the care of…read morepicking out our daughters first pair of glasses.

Lovely and efficient care and service here, but less-than-lovely prices for a basic exam if you…read moredon't have insurance. I'd come here if I had vision insurance, but otherwise, probably not. I had some pretty serious sticker-shock when I walked out with a $198 bill after a basic contact exam with no eye concerns or issues. I bought no other items. I called up a couple other optometry places afterwards and received quotes from $90 to $110. I've never paid this much for a basic exam in my life. That being said, if your insurance covers it, it might be worth it. I had a 10:30 appointment, and I was in and out by 11 - and that includes dilation. The doctor was extremely friendly and pleasant, and the staff was really nice too. Everything was clearly crafted for efficiency, and we moved briskly - but not too hurriedly. They have a huge selection of eyeglasses and contact lenses as well. Paying out of pocket, though, this place is just way-beyond the current cost of a contact eye exam in the Cedar Valley, and I should have done more shopping around before feeling proud of myself for "supporting local business".

Please review your insurance policy before going to this Dr office. I have vision insurance - this…read moreDr is in network. Supposed to be a $10.00 co pay for prescriptions and $150.00 frames and $150.00 for lenses paid by insurance.. I confirmed this before the appointment in the Dr office. I forgot my credit card to make payment. It was decided to have the appointment then go home and get my CC. Upon returning to pay my $10.00 co pay- I picked frames and the glasses price is now $475.00. I was to be happy that was at a 20% discount. I also now owed a Refraction fee of $38.00 the front desk said was needed to complete my script. They also took my $10.00 co pay for my vision insurance. I paid the refraction fee but, I was confused. Called my insurance and they agreed that fee is included in my policy. Heated conversation takes place about being over charged. Front desk refuses to credit my CC and gives me $36.00 in single dollar bills and quarters. Keep the 10.00 co pay amount. Refused to give me a receipt for the refraction charge and refund. I said why are the classes priced at $475.00 when I have insurance? They said you have insurance but we don't have to take it. So, after the appointment and confirming my insurance they decided to charge the exam to Medicare as a health exam and then refuse my insurance for vision and now I have to pay refraction fee and full price for glasses. NONE of this was disclosed to me before the appointment. Upon questioning the refraction fee the front desk told me I need to go to Walmart for glasses gas lighting me and avoiding the over charges made. In the end I got a refund for the refraction fee ( with no receipt). Why no receipt? Because for each surprise medical bill they Doctor can be sued for $10,000. Never seen such rude front desk employees, no communication that my insurance wasn't going to be accepted until after the visit was done. The only reason they verbally said it was because I kept saying my insurance covers refraction fee. Front desk is rude, dismissive, dishonest. I think Dr Bailey is nice, but, with this office billing practices and rude front desk that shows all that is needed to know about the office as a whole

Friendly, helpful and convenient. I came here because the location was covered by my vision…read moreinsurance. I was pleasantly surprised at the care the employees take with their customers. I made my appointment on the online scheduler which was very easy. I was sent a reminder text in advance. I was greeted immediately and helped by a very helpful associate. She collected all my info and while I waited for my appointment she helped me pick out some frames. The doctor was kind, professional and informative. He did a thorough exam and informed me of potential problems I may have with my eyes in the future if I didn't change how long I wear my contacts. He provided me with information I hadn't been told before. I was in and out with an exam, contacts and glasses ordered in about 45 minutes. My glasses and contacts arrived in less than a week. I was very happy and will be back.

Great service at the Waterloo Target Optical. Stephanie the tech was very patient and kind…read more Explained everything thoroughly. Alma helped me get glasses. I will always go here.

Great friendly staff! Knowledgeable and kind. Will definitely be going back thank you Ridgeway…read moredental for exceptional care

Dr.Alex and his dental assistant did an excellent job with my filling. They have always made sure…read moreIf I'm comfortable and understand what there doing even if I'm a dental assistant myself, very good service!! I recommend ridgeway dental, if you don't have a dentist/dental office.

I have received wonderful care at Peoples Clinic, excellent and knowledgeable doctors, friendly…read morenurses and receptionists. Never leaving Peoples, it's my medical home.

DO NOT COME HERE!…read more The staff is extremely rude and arrogant. I came for a detailed screening, and it was my first time ever being there. The care was very forceful, and my mouth was even bleeding a little afterward. She kept telling me to open my mouth bigger every couple of minutes when I physically couldn't. She also embarrassed me in front of my parent, and my parent had to step in. She claimed I wasn't brushing my teeth at all, even though I brush every day and my parents have seen me do it. While waiting, I also heard one of the dental receptionists yelling at someone over the phone. They recommended multiple orthodontists and told us they accepted our insurance, but none of them actually did. I've also been waiting about 6 months for a filling. They said they had a waitlist and would call us after about 3 months, but they never did. I would not recommend this place.