VERY POOR customer service! After waiting an entire month…read morefor an appointment, I received a call FROM BROOKE the day before stating that I wasn't in- network. HOW YOU LIKE THAT!

Dr Jeff & Dr Tara are possibly the most hospitable and attentive eye doctors I've ever met. New…read moreowners of this location - and clearly invested in providing personal eye care. So many frame & contact options - great staff - great location. ...Tell them Holly sent you!

Would strongly NOT recommend service from Premier eye care & Dr.Linda Buie their requirements of…read moreadditional service in order to provide patient with standard vision care is horrible.

I have seen Dr. Bui for over 15 years. She is truly the best! I haven't lived on the westbank in 9…read moreyears and I still go just for her services.

They squeezed me in on an appointment very last minute and were incredibly helpful throughout the…read moreentire experience. They helped me locate the exact frames I wanted, and even fixed and tightened my broken glasses (that were no longer under warranty) completely free of charge. Will definitely return here for my next pair!

I have been a loyal customer of America's Best (AB) for years. Throughout those years, I've spent…read morethousands of dollars on exams, eyeglasses, and contacts. Just recently, I logged into my AB account to obtain my prescription in my patient portal; however, the current prescription had not been updated since my last exam. In needing new contacts, I reached out to my store requesting that my patient portal be updated with my most recent prescription. I was informed that the store does not update the portal and was instead given an 800 number to call for my request. I called the number several separate times and spoke to several customer service reps who all spouted the same story. They too do not update the patient portal. Hmmm...and I guess the elves responsible for it have been far too busy helping the shoemaker, huh? I was informed that the only way the portal could be updated is by placing an online order through AB. Then and only then would my prescription be updated. I kindly let the rep know that I do not wish to purchase contacts through AB but through another site; however, I'll need a valid, unexpired prescription in order to do so. The response I received was to call my store back and request that my portal be updated. I guess I could go back and forth between calling my store and the 800 number, but I have better things to do...such as watching grass grow. I find it hard to phantom that NO ONE at AB can update a patient portal. Not only is that request inconceivable, but I was further told that they cannot email me my prescription due to HIPAA laws. I could, however, obtain my prescription via fax. First of all, the speal about violating HIPAA laws is a bold-faced lie: Sending PHI via unencrypted email does not violate HIPAA, but businesses must take reasonable steps to ensure patients understand and acknowledge the risk of unsecured email transmission. The OCR provided this guidance because they want patients to be able to easily receive their PHI in accordance with their "right to access" their PHI. This means if a patient requests their records be delivered via unencrypted email, the business must comply with the request, but only after assurance from the patient that they understand the risk of unsecured email. Denying a patient their access request be sent via unsecured email could mean an OCR complaint. Further, what year are we living in? Who still actually has access to a fax machine? Perhaps at the office? It makes absolute perfect sense to me that my prescription can be faxed to a fax machine that all of my colleagues have access to; however, emailing it to my personal, private email account is out of the question (eye roll). Hey - I have no qualms about someone hacking into my email to obtain my prescription. Other than the actual prescription details, it contains my name and DOB. That's it. If it's helpful for a hacker to know that the OS of my right eye is -1.50, more power to them (pun intended). Moreover, no one would have to send my prescription at all in any manner if only my patient portal was up-to-date. SOMEONE IS NOT DOING THEIR JOB... PERIOD! I have spent copious amounts of time and a ridiculous amount of effort to simply obtain MY OWN PRESCRIPTION. So, the doctors and employees of AB have access to my prescription, but I don't? Oh right, I can come into the store and pick it up. Other than a fax, that's my only other option. Let me take off of work to drive all the way over there to obtain a paper prescription that I'll need to take a pic of so I can upload it electronically. Fax machines and paper? Again, what year is this? Figure it out America's Best. In the meantime, I will no longer be a loyal client and will be taking my business, blindness, and money elsewhere. For now, I guess I'll just drive around with my poor eyesight having no contacts. That's SO much safer than violating imaginary HIPAA laws, right? Fair warning to those of you out on the road in NOLA - It's not my fault. Blame America's Best.

I have been a customer over 10 years, but unfortunately I had to leave because hey did not take my…read morenew insurance. Fast forward to today. I made an appointment 2 weeks ago, then I get a call the day before my appointment to say they did not accept my insurance. The lady took a tone when I asked her why would she wait until the day before to check my insurance? When they used to check the day you set the appointment. Mind you, one of my coworkers is also a customer and her insurance is accepted, which is the same as mine. Dr.Khong is a good doctor, however his support stall need to be reworked. This is a bad reflection on his practice. I wish I didn't have to give 1 star to write this review. Do better!!

I was going to a place (within my network) on Barataria Blvd. for years. Not only did the office…read moreactually stink but their receptionist was the most rude woman I have ever encountered ... every single time. I don't know why I went there for so long. I did a little research and saw that Dr. Khong was one of my options so I made the switch. If you are looking for a no-nonsense eye doctor that will take his time with you, go here. Dr. Khong is really nice and trustworthy. His staff are ridiculously friendly and seem like a big happy family. It is so rare to see staff like that these days. I lost my prescription and the receptionist promptly answered the phone and faxed it to me. These folks actually value your business. Customer for life. Thank y'all so much. It's not the most beautiful store front or a St. Charles Vision type of experience if that is what you're going for.

Bought local name-brand Krewe frames and thin transition lenses. Joanne was extremely helpful in…read moreexplaining my benefits and exploring best options. I have a very high prescription and require specialty lenses so I was very excited that I could get everything fulfilled here. I'm very particular about the look of my lenses and options here are very nice, wide range including high-end options as well as more affordable frames.

From the owner: Ochsner has vision centers in several locations across southeastern Louisiana. The Vision Center…read moreoffers patients a one-stop-shop for all their eye care needs from prescription eyeglasses and sunglasses to contact lenses and eyewear accessories. We sell designer frames such as Rayban, Tiffany, Coach, Tory Burch, MODO, WOOW and many more. We also offer top quality Varilux Lens. We accept several insurance plans including EyeMed, Davis Vision, Spectera, VCP, AlwaysCare and Humanna Gold. We have special sales and discounts everyday for customers that are not using insurance.

I'm from California and have had the same doctor for years. It's hard finding someone you love…read more Let me tell you, look no further for an optometrist. You've found her. My experience was so pleasant! The staff is knowledgeable & friendly. I particularly loved being seen on time and not double-booked. The office is easy to find, clean, and the selection of frames is definitely fair. The doctor was extremely attentive, patient and thorough. Seriously not one complaint about this place, ladies n gents. I have been back twice since my initial visit, once for frames and once for dilation. I'm always greeted with a smile and I was flattered that the staff remembered my name. :-) (I could tell he hadn't noticed my name on the appointment sheet because he asked what I was in for.) Final Answer: Dope & highly recommended.

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

Made appt for follow up on developing cataracts. First visit to an opthomologist since moving to…read moreLouisiana. Waited 3 months for an appointment with Dr Killeen, who came recommended, only to arrive and find out I was confirmed with Dr Leftwich. I was told if I had wanted Dr Killeen, I would have had to wait a year. By the end of the visit, I was smitten with Dr Leftwich. Plenty of parking. Well lit, spacious waiting room. Still had paperwork to complete, even though I had pre-registered. Receptionist was a bit frazzled but and told me when I said the name of our insurance wasn't the right plan that it wouldn't really matter. I told her there was a difference and sat down. We all have our days. Once I was called back, which was after my appointment time, the nurses were super efficient, friendly, willing to answer questions and talked me through each step of the process. And it was a process, but it appears they have it down. Immediately felt comfortable with Dr Leftwich, and by the time I left felt confident I knew/know the status of my eyes. He was also able to put a name to a spot in my eye that other doctors for the past 20 yrs have told me, "Keep an eye on it." Check out was quick and I was offered portable sunglasses, which I totally used. Going back for a 6 mon on the spot, and I'm a satisfied and hopefully permanent patient.

Every time I come here I wait for almost an hour to see the doctor. These are routine check ups…read morefor pressure because I have glaucoma. Its so frustrating to wait with no estimation of time.

I have been using Warby Parker for Rx eyewear for a few years now and have always been a fan of the…read moreMagazine St. location. The team there is patient and very helpful. The whole Warby Parker concept is somewhat unique, but the team at Magazine St. has always been more than accommodating and helpful with any issues I had. Definitely recommend this location!

Special thank you to Jess for adjusting all of my frames today so they fit correctly! Jess was…read morekind, fast, and super helpful. Great location, everyone is always so eager to help.

First of all after saying they accepted Medicare in their advertisement they refused to do it when…read moreI got my glasses. I paid full price. After specifically saying, I did not want tinted lenses, they gave me tinted lenses. They said they gave me new lenses. My ophthalmologist looked at my glasses and said no they didn't give you new lenses. They just cleaned the film off which is why my vision has been blurry for the last two years. Plus, I was told that they gave me the wrong prescription. This is an awful awful place. Do not use this place. The worst experience I've had in 70 years of wearing glasses. I only put one star because the review won't come up without it if I could've given them a minus I would've.

I needed a new prescription for my contacts, and after calling my usual optometrist only to find…read moreout that the next available appointment was in March, I turned to Yelp for alternatives. I was fortunate to secure a Saturday appointment for the very next day, which was incredibly convenient. The professionalism exhibited by both Zeta and Dr. Beam was exceptional, making me feel comfortable and well taken care of during my visit. The eye exam was pretty standard but what stood out was the retinal imaging technology they used, which I found to be a much-needed upgrade from the traditional eye dilation method. I was also pleasantly surprised to receive a pair of free sunglasses with my one-year contact lens order. I highly recommend their services to anyone seeking eye care. The blend of professionalism, new technology, and great perks (including plenty of parking on Magazine Street) contributed to a truly outstanding experience!

This dr has the personality of a pompous ass. He berates you with out listening. Draws his own…read moreconclusions with out asking. Does not give you time to respond and does not listen to you when you do. I walked out before the exam and he had the unmitigated hall to go ahead and charge for a failed exam.

I have been going to Dr Guarnieri for quite some time now, I used to bring my children to see him…read moreand now I am seeing him, because he gives very thorough examinations and he takes his time to check everything. Before the Coronavirus outbreak the office was always packed with patients, but now there are patients but not overly booked which is a good thing for the patients so we don't have to wait as long!!! But in any case I have always had excellent service either time that I have gone there weather they were super busy or not!!!