LJ cleaned my carpet today! I am very pleased He arrived…read moreon time, was very professional and the price was awesome. I have pets and the carpet was looking pretty bad. But it looks great now, and I feel better. Thanks LJ. Penny Stephens Lancaster Ky Highly recommend 100%

Very professional quick and quality service amazing job I now have clean carpet at a great priceread more

Let the buyer beware. Clearly communicated that any work done that was outside the scope of the…read moreinsurance be priced out before it was completed. Spotless charged $5800 not covered by the insurance after the work was completed. I would highly recommend finding a more reputable company to do business with. In addition to deceptive business practices related to billing, they also misrepresented that they were an approved vendor by our insurance company. After having these issues, we discovered that not only are they not an approved vendor, but the adjuster indicated that he had other customers who had these same issues. I found similar issues for Spotless reported to the Better Business Bureau. I recommend finding another company with a commitment to honesty to do business with.

They use Xactimate software and manipulate pricing above industry standards. They take advantage of…read morepeople when they are most vulnerable.

The owner, Ashley, and his father visited my home this morning to clean my carpeting and shower…read morestall. I could not have been more pleased. From our first email communication, Ashley was prompt in responding and thoroughly professional. He kept me posted on their arrival time. I will become a repeat customer.

Always professional and friendly. Very reasonable price. Used to be UBER…read moreClean. Leaves the carpet so clean and barely damp. Highly recommend. Mary M

I asked for eatimates from a number of places from Yelp for my 1300 square foot cape cod. I wanted…read morea 'deep clean'. i went with this company because a few companies did not get back to me and two other ones came back at $500 and $1200 respectively. I've previously hired biweekly cleaners at $60 per cleaning, so those numbers were exorbitantly high. Best came back at $179. I think the person they sent did a good job, but it wasn't a deep clean. I wouldn't use them again at that rate but at a lower rate for a biweekly cleaning, I would consider it. good things - the lady did wipe down all our books on our book shelves, and did a great job on floors. not so great - they did not do all our windows, which was one of the things I prioritized. also they missed a number of items that we pointed out at the end (a few dusty spots, a mirror and a tray on our ottoman) but they did not go back to do them. My house was cleaner than it was when they arrived but there wasn't a spectacular attention to detail.

I needed someone to come on short notice as we were moving into our new house. Dana came the next…read moreday and did an excellent job! She communicated when she was arriving, what she has done, and cleaned all that we asked.

They done an Absoutely amazing job at cleaning out our Air duct vents and dryer vents. very…read moreprofessional and worked quickly but efficiently. Highly recommend this service!

Very impressed. My carpet had not been cleaned in over 20 years, now looks better than when new…read more Very friendly & prompt service, very fair pricing. Had great respect for my home & belongings. Highly recommend & will be using on a regular basis to keep my carpet clean & smelling fresh

I contacted Eric on a Sunday. I did not expect a reply until Monday or Tuesday. He replied…read moreimmediately and was able to schedule an appointment for 2 days later to measure my house for new carpets. He was thorough and courteous. I scheduled my new carpets for 3 weeks later( they would have been able to do it sooner but it didn't work for me). On the scheduled day, I received a text message letting me know that the installers were on their way. They arrived a little after 9:00AM. They were also very courteous and very efficient. They got the job completed and left everything very clean. My new carpets look amazing!

I used RiteRug for an entire rental house and also one bedroom in my own house. I would highly…read morerecommend them for the quality product and reasonable prices, but mostly for the amazing customer service. Excellent communication on their part, friendly employees that left my place tidy, and no hassles. RiteRug is the ultimate easy button for busy people. I will not hesitate to use them again.

Very nice people but their process does NOT clean your rugs. Only the surface…read more We had two runners to clean. I was a little concerned that their equipment only vibrated the surface with a small amount of fluid. Then the ran a cotton cloth over the right remove the moisture. Colors were uneven but thought I'd wait until it dried. Just tried a hand held Bissell carpet-furniture cleaner on it and the water is dark brown! They did little more than the vibrating brush of a vacuum cleaner. Absolute waste of money!!

I have never had such friendly and professional ladies and gentlemen, explain how they treat your…read morecarpet with their new system! The old system saturate your carpet and pad with water they do not use that system! They use a system that actually helps the dirt come up out of the carpet, and as you sweep your carpet more and more comes up! The carpet looked phenomenal so clean and smelled wonderful! I will definitely recommend them to friends and family! I wish this company many blessings they really made me HAPPY and my home clean!

Premier Retoration is the only company I would ever consider using from now on. Eric and his crew…read morereally helped us recently when our basement flooded. I know he was super busy, but he somehow squeezed us in and quickly took care of the issue. The best customer service I've had in a long time. What a great company!

Excellent service, reasonable prices. Mickey is a hard-working honest guy and will do a great job…read morefor you. Fast turnaround time, carpet cleaned within a couple of days of calling to schedule.