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    Blue Grass Steam Cleaning

    5.0 (1 review)

    Services - Blue Grass Steam Cleaning

    Carpet cleaning

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    12 years ago

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    SteamKraft Carpet & Upholstery Cleaners

    SteamKraft Carpet & Upholstery Cleaners

    4.7
    (27 reviews)

    Had my sofa and chair cleaned. Guys did a great job! Came at the scheduled time and let me know…read morewhen they were about 10 minutes out. Will hire again in future.

    After reading all the reviews, I was very suprised to have such a bad experience with this company…read more They did arrive as scheduled and were very friendly. However, the cleaning service was awful! They advised us that the carpet would be dry by the next morning. It actually took 4 days for the carpet to dry out (and I hope I don't have mold underneath). On the second day you could actually feel the water seeping up between your toes if you walked on it bare foot. It's like they sprayed water in but didn't bother to suck any back out. Then the two sofas were not even completely cleaned. The headrests and footrests were not even touched (sofas have recliners on each end). Then they applied the fabric protection spray (add on that we opted for) and it made the fabric hard and very scratchy. Then, as if all that was not enough, the carpet and sofas now have a very nasty smell to it and it is VERY strong. You smell it as soon as you walk into the room. I am wondering if they actually used dirty water on our stuff. Now, I have to rent a carpet cleaner and try to get the smell out. Our carpet did not have that smell before they 'cleaned' it, and I absolutely will not use a 'professional' carpet cleaning service again. Worst experience ever! And, we paid for it!

    Coit Cleaning & Restoration

    Coit Cleaning & Restoration

    3.0
    (5 reviews)

    Had home cleaned today. Both young men were very nice. Lead was a little more rough with older…read morefurniture and actually after whipping a book case out from the wall I noticed he had pulled a vertical rail loose. I told him I would address needed repairs went to garage to get a rubber mallet. Returned and he said he fixed it. I checked and showed him he crushed pins by forcing. I need to put some more time in it tomorrow after the carpet dries. Then I observed his cleaning in the family room. Once again it's my opinion but slamming the the wand into the baseboards lent to the impression that speed creates a cavalier attitude as to customer's belongings. I don't think I am being harsh as prior to arrival my wife and I had moved almost complete furnishings to make the process easier. Josh can call when he returns from Alabama if he wishes.

    We had coit come to our house on June the 8th and clean out our ducts and they did a great job it…read morehas almost been a week and I don't have to dust my furniture every other day like before there was so much dirt that came out of the ducts that's why we were having so much dust everywhere they had not been cleaned since we lived here and we didn't know when the heating and air system was installed so I knew it needed to be cleaned. I would highly recommend coit they do a great job and the technician was very friendly and the staff I spoke with was also very helpful especially Nickie. Thank You Coit for a great job. Lisa Withers

    Blue Grass Steam Cleaning - carpet_cleaning - Updated August 2026

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