As I was coughing,I told the woman when I booked steam cleaning I was getting over peneumonia. She said she hoped I felt better. She then said they could be there that day between 11AM and 2 PM. They showed up around 1pM. The two guys walked all over my two bedroom , touched everything , then went outside to "figure out th best way to do this. " Ten minutes later they come back and say it is company policy not to clean rugs if someone is sick." Not the brightest. Actually people are most contagious one to three day BEFORE they show symptoms. And, if it is a half baked company policy - uh, why not tell the person who books an appointment. Who knows what othe half baked ideas they have... not n own to the booker. As I am moving and could have used the long window of time they require to do 10 other errends, I just found them wildly disoganized. read more

This is the first time I have ever gotten my carpets cleaned. I am very pleased with the service. I had tried to get them done by another company in the area and the people who showed up were not really someone you would want to let in; the van was unmarked, they didn't have uniforrms, etc. I was really pleased when John Stead showed up. The van was very obviously from the company. His appearence was neat and clean and he was so friendly. He described in good detail the work to be done and made me feel comfortable with the services I was getting for the price. The best surprise was yet to come. I can not believe how great the carpets turned out. I have not cleaned them in a year and I have two dogs that run through. It was disgusting and now they look brand new. Will definetly use them again. read more

Anthony and Michael really did an incredible job in our home. They truly put customer service and satisfaction first. We couldn't be more pleased with the quality work that was performed on our carpets. We wouldn't think to use anyone else for our future cleanings other than Stanley Steemer and this crew. Top notch. read more

Ben and Rodney came out yesterday to steam some boat cushions and some area rugs and clean my tile bathroom floors. After a demo of the wood floor cleaning, I asked them to do my whole downstairs. They agreed and ended up spending a whole day tirelessly steaming the heck out of my whole house! Hubby came home and said "it looks like a new house." These guys were pros - super dedicated and I am thrilled with the results. read more

Scheduled to be here at 8AM, and they called at 7:30AM to say they were coming. 8AM they were here. Out by 9AM. Professional, courteous, just what i wanted. Would definitely recommend to others. read more

While Stanley Steemer may have done a decent job in cleaning, beware if there is any damage to your home. We were turned over to their insurance company Corvel back in September. Four months later and dozens of phone calls and they have done NOTHING! No resolution and nothing but frustrations! Would not recommend and would not use again. read more

We had our light carpets cleaned on Saturday and were very Happy with the outcome. Another competitor had cleaned them previously and left dirt spots. Stanley Steamer (SS) got all of the old spots out and the carpet look new.Very punctual AM appointment and arrived on time. Technician was very Professional and explained their process in detail so we knew what to expect. We were able to pay on our charge card and the "check out" was simple, plus we received a printed out paid in full receipt. We will definitely use them again and highly recommend them. read more

If I could rate them less than one star, I would. to make a long story short, they came to our office to strip and wax our floors and after three times, three weekends, the floors still look terrible. They didn't clean the floor, each time they did it, they cleaned the floor a little better, but after three times, there is still hair stuck in the wax, corners are dirty, and shoe tread marks are in all the rooms. Wax is uneven and thin. It looks so bad. Don't ever hire them for this service, they have no idea what they are doing. read more

The two Stanley Steemer workers did a great job on our carpets, tiles and furniture (including leather furniture). They removed stains made by some delivery people that we were unable to remove by using the usual products at home and they moved most furniture (within reason). They showed up within the time frame promised and worked very hard for about 5 hours until they were finished. read more

We just had our carpets cleaned by Carlos & Oscar and had a great experience! They were timely, professional, friendly, and efficient! We'll definitely be requesting them for our next cleaning. read more

We used the upholstery cleaning service along with the deodorizer to clean our sofa. I was very pleased with the job he did and his punctuality. He actually arrived 20 minutes BEFORE the window they gave, which I feel is unheard of these days. What I wasn't happy with was the fact that he charged us about $100 more because it was a sectional instead of a straight sofa. This price difference was not made known to us until he arrived. Our quote went from $113 to about $230. The quality was good, but the price communication could have used improvement. read more

BEWARE; Get all discounts in writing, before they start the job. The discount coupons that are on the internet are not valid ( 5 rooms coupon $144,95 ) they charge $200.00, read more

i have been very happy with my Stanley Steemer contract and service for the past year. Kenny and Jamal are the best!!! i would definitely recommend them . read more

I live downtown on Harbour Island. I have white carpet, two large dogs and a messy teenager. My carpet gets filthy, and the guys from stanley steemer always make it look new again! I specifically ask for the same crew each time. The very first crew I got didn't do a good job- when I called in to complain, the manager quickly apologized and offered to send out a senior crew. That made all the difference. I had just bought my home- it was a foreclosure and I was told that the carpet would probably need to be replaced. Cleaning it was a last ditch effort to try to salvage it. The second crew that came out spent several hours working on it, and when they left, it literally looked brand new. I couldn't believe it. Now, I have them come out every 3-6 months, it takes them about an hour to get it clean and it is dry by the next day. read more

This was my second time using Stanley Steemer for our carpets and it was even better than the first time. The technicians obviously took pride in their work and did an excellent job, especially Francisco. Both were very professional and friendly. I will definitely continue to use them for future services. read more

Very pleased with the results. The workers were friendly yet professional and timely. Went straight to work and worked hard. They let me know of other options and add ons without giving the hard sell. read more

Excellent Job: Tech "Frankie" was on time, clean, Very fast and did a perfect job. We couldn't be more pleased. PERFECT PERFECT JOB. read more

Stanley Steemer Water Retrieval Division did an outstanding job. My home was flooded upstairs and downstairs. Carpet padding had to be pulled out, the water was vaccumed out which was an all day process and then fans/dehumidifiers put in. Every nook and cranny were checked. The final step is Stanley bringing in new padding and tacking all my carpets back down. The staff was incredibly helpful, personable and efficient. They worked right through their lunch. They were instrumental in keeping me calm in the mist of a disaster. I would never use anyone else to care for my home. read more

They are the best. I have been using them for years and have never had a complaint. Daniel Silva is the person I request. He has a great attitude and work ethic. Wouldn't consider using any other carpet cleaning company. read more

I contracted with Stanley Steemer in Riverview to clean my carpets and clean grout throughout my house. Along with additional deodorant they quoted me $674.00. As I am also a business owner they offered me a 10% discount bringing the total to to $594.00 which was just over 10%. I agreed and they were scheduled to come today. They showed up and walked my house. The technician suggested adding 4 Additional rooms of deodorant for $80.00 more and nook area tile grout cleaning for another $80.00. That would bring total to $754.00; however tech now said it would be $854.00. I said that was not possible. Tech called home office and said they never quoted me the $594.00. I asked to speak with Manager and I was put on phone with General Manager. We went over everything and GM said there was no record of the call and they would not honor the quoted price. Needless to say I would not let them start the job. The GM even said the same thing. Tell the techs to leave. Horrible that I have a written down quote, stay home from work to have the job done and then they bait and switch me. read more

Very deceptive. Do not bother. We asked for quote on cleaning stairs (14) and hallway (15 feet) plus 9 by 12 area rug (wool rug). Told us $79 for stairs and hallway. Said they couldn't give estimate on area rug until the tech saw iit. Wanted $250 to clean area rug and technician said the charge by foot. So no need to see it. Found a local rug cleaner who will do total job for $ 170. I assume half of people agree to their overpricing and lack of transparency. read more

Scammed me.... They came set up machines, worked them over three bedrooms with white carpet. The carpet did not look any different and scuffed up the hardwood with the hoses. I refused to pay unless they get the stains out, they said to pay $92 instead of $139 and send another crew the next day, guy came out next day and said can't get stain out and would have manager call. Within two days, 6 days later no call and I call 800 number and manager blows me off saying there is no guarantee. I am successful business owner in Clearwater beach that would never charge my clients for a product that does not work.. Stanley steemer Is only good at taking your money.... I am reporting this everywhere. BBB is next and so on. BEWARE OF THIS COMPANY! read more

I had my tile floor in the kitchen cleaned and the grout sealed with a colored sealant. The floor looks very nice, although there are a few spots that they seemed to have missed. The bigger problem, however, is that the guys nicked a piece of fine furniture with their equipment and I didn't notice it until they had already pulled away. I would have appreciated it if they had told me! read more

I have used Stanley Steemer before with better results. Very average work this time. Seemed more interested in 'upselling' further work than concentrating on good results. Rather disappointed. read more

I have newer light cream carpets. Last two times the other "Chemical" clean company came out and didn't get out the dirt and spots very well and left the carpet soaked. I had SS come this time and they did a fantastic job! The carpet looks so clean, got out the spots and it dried so much faster that the other company. I am going to use them every time now!!! read more

Just wanted to write to say we had our carpets cleaned again by this Stanley Steemer location and again it was fantastic! The carpets look and smell wonderful, the crew (Mickey R. and William W.) were terrific. The company was on time and very quick and efficient. Very happy with the results and will definitely use Stanley Steemer in the future. This time around we had a love seat cleaned that had been given to us as a gift, and it looks and smells good as new. read more

Ricky and Daniel were very professional, courteous, and did a great job on our carpets !!!

I have only used Stanley Steamer for my carpets for years. They always do a SUPERB job. Today Chase and Lewis came out ... very punctual ... extremely professional ... Nice ... great attention to detail ... and wonderful to work with. You will be very fortunate if they are the specialists that come to your home. Thanks guys for a job well done! read more

Stanley Steemer sent out two of the BEST workers! I had to have the place I moved out of cleaned, so I wasn't sure how well Stanley Steemer would be able to get this 10 yr. old rug cleaned. By the time Harley W. and Brandon M. were done with the condo, I would have never guessed that the rug was over 10 years old!! Great job guys! I hope Stanley Steemer knows what great workers they have, not only did you do a great job, but you left us with a great impression of your company!! read more

Awful service! DO NOT USE STANLEY STEEMER! I scheduled grout cleaning service. Once they arrived they quickly asked to demonstrate an additional colored grout service beyond what we wanted without even cleaning the grout first. We declined the grout color service. The minute we declined the additional service they told us they couldn't clean the grout as quoted. They packed their equipment and left. They were at my home for a total of 10 minutes. Obviously a bait and switch sales job! Very unprofessional! DO NOT USE STANLEY STEEMER! read more

I have been using Stanley Steemer for years...have always been pleased with the quality and professionalism. I have had carpets cleaned, tile grout cleaned and upholstery cleaned. I have always been happy with the job they have done....Up until last week when they came and cleaned 2 room carpets and a heavy walk area in a bedroom....this area was not cleaned to my satisfaction, in fact, its a week later and it looks like it was never cleaned. I am disappointed, first time I felt like I got a sloppy job. I paid the price of having a hallway cleaned to have this heavy traffic area done and it simply is not clean. I expect better for $170.00. read more

They always do a great job with carpet cleaning. However, this time I even had them clean my grout and WOW! What a difference! My floors look brand new and I can't believe how dirty they were before. The technicians, Anthony and Michael, were very professional. I highly recommend this company! read more

We couldn't be more pleased! We had tried Sears Carpet Cleaning several years ago and the crew of one, young man didn't care about his work and the results were unsatisfactory, so we were reluctant to hire anyone again. We bought a carpet steam shampooer and did the work ourselves. But eventually it broke, and our backs our older and achier, so we decided to try Stanley Steemer. The crew of two (Mike Jones and Robert Loadholtes) did an excellent job! They were meticulous and truly cared about their work. They did so well with the carpets, we gave them the laminate floors to clean, too. Laminate floors can be easily ruined, but Mike and Robert were very careful and thorough. So, we invited them back to also clean a large tiled floor and add a colored grout sealer that got rid of old stains. When we inspected their work at the end, they found tiny spots to improve upon that we hadn't noticed -- that's how meticulous they are! Also, they were courteous, friendly, helpful, and offered great advice -- true pros that I'd gladly bring back in again. read more

I've always been a fan until the last visit at my home. I was told a price for my carpets of around $300 and was told I would get a quote for my area rugs at a price of $2.00/sf. before the work was done. I was told that patio cushions would be $8.00/ea. My daughter called me and told me they gave her a total price of $2,700.00. I talked to the tech and told him not to do the work and was told it was already done. Everything looks nice, but I never would've have done it if given the pricing up front as promised. HUGELY disappointed! We ended up at a total of around $2100.00 for about 3 hours of work... read more

They are Great, fast and courteous. They came out the Same day i called. Even after i had canceled my original apt with them and then call this morning and they were able to be here the same day was so great. They were so fast. I will definitely call them agin and tell friends about them. read more

I'm three cleanings into my "years worth of cleanings purchased", and couldn't be happier. Each visit, I have had the most professional and friendly techs. They are quick, efficient, and don't try to push sales on top of sales to you. I hope that one day they can clean travertine tiles too so I can use them for all of our flooring. read more

After having problems with my original cleaning by Stanley Steemer which I addressed in a review, I was extremely happy with the follow up. The customer service was excellent and all my concerns were taken care of. Thank you. read more

They showed up on time and the technician did a fine job. He was friendly and professional. I will call them again when I need carpet service. read more

I always use Stanley Steemer for my carpet, tile, and furniture and I am NEVER disappointed.

In January 2015 had my carpets cleaned, was very pleased with the service and the very professional young man who did the job. I've been wanting to have my tile floors and the grout cleaned for sometime now and just couldn't afford it. Recently Stanley Steamer had a coupon for $25.00 off - I took advantage of it and scheduled my floors to be cleaned. The technicians noticed the grout was in bad shape and recommended two options, I chose the acid wash with sealant which less expensive. I am so pleased, the floors look new. Thank you Stanley Steamer for training you team to be professional and detailed oriented. read more