***AVOID USING CHEM-DRY carpet cleaning at all costs!! This…read morecompany was very unprofessional and sub-contracts work with shady contractors. In July of 2021, I contacted Chem-dry (Baltimore co.) and they scheduled my carpet cleaning with a man named Omri Pinto. Mr. Pinto also uses the following alias "Doctor Carpet LLC" and "Fresh Cleaning Services". Mr. Omri was unprofessional and rude. He cancelled multiple appointments and arrived 3 hours late to my carpet cleaning appointment. He damaged the molding on my wall with the hose of his machine. The carpet was cleaned poorly as well. July 2021. AVOID THIS COMPANY!!! It is not worth the risk...

The team did a great job, fast but thorough. They came about an hour+ late, not their fault. They…read morewere coming from across town during rush hour in heavy downpour. They called me to let me know they were running late. It was completely understandable. I highly recommend them to anyone. Dried fast and did not leave a stinky wet dog smell. Got a discount for the rooms being empty as well! I even told my property manager about it! She was impressed with the work and she's switching from Stanley over to Chem-Dry!

I needed to have a 9x12 oriental rug cleaned so I could give it to my son for his new place. It…read morehad been in the basement here for four years since we last moved, so I knew it was dusty and needed freshening. I obtained estimates from two local places. Arundel Rug Cleaning does pick up and delivery, which is a big help. Their rates were competitive. We had a mix up about the pickup day (they pick up in Annapolis on Tues & Thurs), but that was worked out quickly. They evaluated my rug and called to give me more detailed information about what it needed, due to some pet stains I had not noticed. In ten days, they had it ready and they even delivered it directly to my son's new address. They are very responsive folks who provide quality service.

Exceptional customer service and great service quality at decent prices. Offers pick up and…read moredelivery which is vert convenient as well.

I used Ace for a home renovation and I am extremely pleased with the finished project. Staff was…read moreprompt, professional and very proficient. I wI'll definitely use their services again!

We contacted Ace Restoration after loss due to a burst pipe this past winter. We were very wary due…read moreto a bad experience with a previous contractor and had lots of questions throughout the process. We were treated with respect, care and understanding each step of the way. Every part of the process was well communicated, the work was efficient and well done, and Don worked directly with our insurance company to deliver quality while staying within the amount we had available for the work. We are deeply appreciative and would recommend Don and Ace Mitigation and Restoration to anyone. If we ever have a similar problem or need another job addressed, they will be our first call.

We suspected mold in our attic so we called Maryland Mold and Waterproofing. Nick came out did a…read morefull assessment, looking at both ends of the house and over a bathroom where is vents. He determined it wasn't mold. Gave us info to someone who can further investigate if we wanted another opinion. I was impressed with his professionalism and honesty. He could have easily lied and made a lot of money. I'd highly recommend them.

They waterproofed our basement and remediated the slab part of our house on another occasion…read more We've had two projects done at our house by them and we're very pleased. John and his crew are honest and trustworthy without fear mongering.

We used Jet Steam Carpet to have our carpet cleaned and dried in the basement. John was very…read moreprofessional, thorough, honest and on time. He went over and beyond the job. You can tell he was a kind of contractor that cared about the quality of his job. We couldn't recommend him enough! We will definitely use him again and recommend him!

I can't recommend John and his team enough. He made the entire process easy and my carpets looked…read moregreat after! He recently completed two jobs for me and both times everything was wonderful. He was very professional, courteous and cared about the work that he did. I will definitely be using him again!

After getting a recommendation from a friend and doing a little online research, I was pumped to…read moretry Oxi Fresh carpet cleaning. Who hasn't experienced the wonders of Oxyclean-style products at home so why not try them on the floors at our newly-purchased house? We had nothing but great experiences since then. We have used them 3 times at 6-8 month intervals. We have never had specific spot cleaning issues like large, noticeable stains to contend with, but the normal wear and tear of a carpet in a house with an active family (and 2 cats). One of the best aspects of the system is that it dries so quickly. Unlike other carpet cleaning companies that take forever to dry and leave the house smelling like chemicals, it dries quickly (30 minutes or so) and is virtually odorless. The service technician is always prompt and on time. They give you a specific time that they will be there (12PM for example) rather than a range (12-2PM) which anyone with a busy schedule can appreciate. To get the most bang for your buck, vacuum the carpet yourself prior to the technician arriving. We also move any small furniture to an uncarpeted area so that they don't have to move it around. They generally run specials on their website for 3 room deals and be sure to take the survey as you get a $25 off your next service coupon.

I gave 5 stars even though Bryan had to return for a redo for one area at my request. He cleaned my…read moreliving room again with a more intense solution, with my permission. There was no charge.

I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

great company with fantastic workers . I recommend their services. I will be using them againread more

I have had very good experiences with these guys so I wanted to give them some love. They stretched…read moreout my carpet when I was selling my apartment and they saved me many thousands of dollars. It got a little wrinkled again and they came out 5 months latter and only charged for parts I needed. They seem to be stand up guys so I am happy to recommend them. I was shocked to see the price of carpet these days so if you think your place can get away with a stretching give them a call.