Fast response to our call on Memorial Day. Professional attitude and very through. You will not be…read moredisappointed!

Alex from Rainbow came to discuss mitigating urine in our carpet. We have an upscale weekly rental…read moreand urine and it's odor is not acceptable. Alex was very professional, explaining all the steps needed to get rid of the smell. He pulled up my carpet, replaced the pad, treated, sealed the sub floor, and cleaned. Voila! Carpet clean and odor gone. I believe I now have a long term satisfactory solution. He treated my flooring right down to the subfloor. I'm so happy I called Rainbow. Update: Three weeks later, smelling clean and fresh, like it never happened!

We had a catastrophic water leak happen in our kitchen that affected the entire lower level of our…read morehome. After a recommendation from our neighbor, we called RestorePro. Best decision and recommendation ever. They responded quickly, assessed the situation and went to work mitigating the damage. They had to remove he flooring and all of the lower cabinets in the kitchen then store them in the garage- along with other personal items in other rooms. There was absolutely zero damage. We continue to be impressed as the house is now being remodeled and put back together. All cabinets were salvaged. Facing a situation this awful was overwhelming and there was concern about whether our insurance policy would cover the claim. Jon, the owner, guided us throughout the process and kept our spirits up when weeks went into months not getting answers or a response. Finally, we learned we were getting everything covered! I give Jon 100% credit, bc there were times that I thought I wanted to just give up. He kept us hopeful and positive. His company and staff are amazing. Trust that they'll do a phenomenal job, if and when (hopefully not) something happens like this in your home. They'll go above and beyond.

Exceptional would be the best way to describe this organization. I have had the pleasure of…read moreworking along side Mr Fields (Owner) on multiple projects. His management and staff are focused on timeliness and follow through. He personally will take time out of his day to educate his clients. The focus is on ethical practices and the recommended procedures for the best possible outcome. If you are looking for an organization that will be focused on doing things correctly and prides themselves on customer satisfaction, look no further.

Hired Certified Restoration & Squeaky Peak last spring to clean my fence, and it turned out…read morebeautifully! Great service by the gentlemen cleaning, and they brought years of grime off the fence to make it look brand new! Very happy with my service from them, definitely recommend them and will go to them for any other cleaning needs! Very happy with the service provided!

We hired Certified Restoration after a leaky dishwasher ruined all of our flooring. They came out…read moreand told us that they would be a mediator for us for our insurance company and that they would take care of the ruined flooring. They also told us the would help us coordinate all of the repairs needed with our insurance company. When Certified Restoration came out to our house to remove the flooring they damaged a closet door and poked a hole in the ceiling of our garage. The damaged door was noticed immediately and pointed out to them. Photos of the damage were taken as well. However, the ceiling in the garage was not noticed until the next day. When we asked what would be done about the damage to the house, they told us that they didn't damage anything. They did finally admit to damaging the door and offered to fix it, but they refused to fix the hole in my garage ceiling. After they had gathered their equipment, they told us they would be in touch with us in the next few days regarding next steps. After we failed to here back from Certified Restoration, we actually got in touch with the flooring people ourselves. After a week or so of working with the flooring people and the insurance company ourselves, we finally contacted them about our damage door to determine what they planned to do about it. Larry finally reached out to us and told us that they didn't break anything, and refused to fix our door until we provided them with the photographic evidence of their damage. Larry's solution to his company's error was that we fix the damage ourselves (an expense of $600.00) and he would waive the $250.00 visit fee. This is a fee that he claimed the insurance company didn't cover (they did cover it). Obviously we declined this offer. Larry took the door with him and said he would fix it and bring it back. We didn't hear from him for over a week. When Larry finally returned the door to us he was extremely rude to my husband, used foul language towards my husband and implied that he was a liar. He told him that our home was crappy and all of our belongings were crappy and that's why the door broke. He then brought up the $250 visit fee again. I asked if he had run it through the insurance company and to provide me with their denial, because he had told my husband that he had ran it. He then told me that my "husband says a lot of things." I eventually had to go to my insurance company myself to find out that it was denied because he had coded it incorrectly. I am now finished with this company, and they have been paid in full. I want to warn others of what they are getting into.

Erie Environmental did both asbestos removal in my kitchen floor and mold remediation in my…read morecrawlspace for my home in Sandusky. Price was considerably less than the competition and I was pleased with the work and their customer service.

I was extremely pleased with Erie starting with their quick response to quote, on time arrival to…read moreevaluate the mold in our attic and then a fast and reasonable quotation. I got one other quote which was about the same cost but I felt much more comfortable selecting Erie especially when they suggested adding additional venting to prevent the problem from reoccurring. The work performed was Mold Remediation, and added 2 gables vents and 1 fan.

I could not understand a word the man that showed up was saying and my wife had to try it figure…read moreit out He was suppose to call us on am of that day and give us a better time as to when he was coming I had to move almost everything out of the room..except a couch and chair and I only had one arm Than he said he was done and he didn't even slide the couch and chair out and do under them I had to move them out and they even had sliding pads under them He didn't have any fresh water on his truck and was wanting to hook up to my outside hose and it is hard water with iron in it When I said he couldn't we keep filling up jugs from our kitchen sink and he keep dumping them in his water tank on the machine about 10 jugs The worst thing now is that our carpet smells terrible and .not sure why unless it was something in our water that reacted with the carpet Everyone that comes in can smell it and I have to do something about it , it's terrible I don't think he used any deodorant or anything in his water or after spray Please tell me what to do about the smell I wouldn't post this but the text they sent me about if I was satisfied and I explained why I wasn't and they said someone would be contracting me Most information I have read says they did not extract all the water back out of the carpet and mold could be forming in the carpet pad I hate the thought that we will have to replace our carpet it is not that old Will not use this Company out of Findlay Ohio again Following is a post from professionals on line review about Findlay Ohio Office and there website reviews are not correct You can find customer reviews for Stanley Steemer in Findlay, OH, on their official website, Yelp, or Google Maps. While a national average of 4.8 stars is cited on their website, the Yelp listing for the Findlay location shows an average of 2.8 stars from 6,957 reviews, indicating general dissatisfaction in that specific customer base. Reviewers have cited issues with pricing and lack of correction for problems, while also noting positive experiences with friendly, punctual, and thorough technicians.

I've attached photos to accompany my recent review. I am disappointed to report there have been no…read moredevelopments. I received a call, and Stanley Steemer took responsibility for the issues they caused. The manager I spoke with promised a refund and I still have yet to receive it. It's been weeks. Awful experience.

Brian did a thorough and fantastic job. He came in and went right to work. Friendly, neat, and…read moreprecise. A great value for the price. Highly recommend them.

Called to request to arrival 20 minutes , great attention to detail, efficient, done in a bit over…read more2 hours. Highly recommend.