Nice, no nonsense guy. Knowledgeable. Fast service. This is a 3rd generation family company. We…read morecalled him in the morning and left a message. He called back and he was able to get here the same day. Our dryer was on the fritz and he had the parts we needed to fix it in his truck. Everything was back up and running within an hour at a reasonable price. He even gave us lots of tips for ongoing maintenance of the unit and our duct work (which he also unclogged for us). Would recommend and use his services again!

Called them 5 times over a two week period trying to get my microwave fixed. Finally called back…read moreand told me to "throw it away" and get a new one. Don't waste your time with them.

Keith showed up when promised and efficiently fixed a problem I had with my fridge. He's friendly,…read moreknows what he's doing, and did it well. He even did some routine maintenance that I didn't think of. And best of all, he did the job at a price that was more than fair. Definitely a stand-up guy doing A-1 work - he'll definitely be my first go-to repair call.

Great work. Fast, honest. A house full of GE appliances keeps this guy on my speed dial. We'll…read morebe inviting him to family events soon enough. He's busy for good reason. Thanks for your help through the years.

If you are in need of any type appliance service or repair I highly recommended Gary's Appliance…read moreService. Fast, friendly, very knowledgeable and affordable! I had an ice maker issue twice in the last 5 months. I used someone else the first time and it took 3 visits over a week to "fix". Gary came the second time and with 2 visits in less than 2 hours (he ran to get the part) it was fixed! He was knowledgeable, spent 20 minutes total and had it working like a charm! He has great reviews on Yelp as well. I hope I don't have to, but I'd call him back if I ever need help again. Highly recommend!!

Quick response. Fast work. Tidy. Fair price....so glad to see quality service still existsread more

A little while back, we noticed that our furnace was not kicking on, and the temperature in the…read morehouse was dropping quickly, as it was below zero outside. Yay Wisconsin! We called a couple of places around and they told us we were out of luck for a few days, but Bethke's dispatch team was really accommodating and had a tech, Mike, at our house within less than two hours. Mike was extremely knowledgeable about the issue at hand and was able to fix it quickly. He also explained to me everything that he did, and I feel confident that I could do it myself now if it came down to it. He also gave me some helpful reminders about maintenance. I thought we were going to pay an arm and a leg, but the bill was the best part. Incredibly reasonable prices for lightning fast and thorough service. I would call these guys again in a heartbeat, and I think you should too.

Expensive service call yielded zero results. We have two CO detectors in our house, one upstairs,…read moreone in the basement. Both went off within seconds of each other just after I turned up the furnace in the morning. Bethke sends a tech out, I need to wait there and miss work, so that's not helping. Guy gets there, immediately makes up his mind that my detectors are faulty because they are old. Does a simple check for CO at the heat exchanger exhaust and the outlet into the ducts and comes up with a low CO reading. 20 mintues later, I'm $240 lighter with no real answer as to what happened. I checked my CO detectors later and they were working. So... I paid $240 for a half-assed, incomplete diagnostic by a monkey with a 5-gas analyzer. If I did that as an auto mechanic, I would be through. Do yourself a favor and call another company.

Service is prompt and thorough. Rick explains the issues that are causing the main issue and…read moreexplains if there are some festering issues that will need repair in future. He gives recommendations on various brands to give customers more knowledge with which to make decisions Highly recommend. He has fixed dishwasher, stove and today had to give last rites to washing machine! Very reasonably priced, keeps labor costs as low as able.

Great service! It was nice working with a highly skilled professional. Highly recommend giving them…read morea call.

We recently had our AC stop working...while we were out of town. We found Greiber through the…read moreCarrier website as an authorized service provider. Devon Greiber himself returned our call immediately and gave us a strong sense of trustworthiness. He went to our house and we were able to remotely let him in. He diagnosed the problem and repaired the unit (new furnace blower motor) in 24 hours. His cost was below another bid we received from a much larger Madison company that has a very good reputation but took days to respond to us. Overall, Greiber provided outstanding service at a very fair cost. I would definitely recommend Greiber and we will be using them again in the future for maintenance and repairs.

We replaced our air conditioner and furnace this summer. Greiber Heating & Sheet Metal provided a…read morevariety of options to us and assisted with our decision making process. The crew who did the installation were knowledgeable, friendly and extremely professional. We highly recommend them to anyone looking to have HVAC work done.

Great and fast service with our fryer. I will recommend to anyone. And we will definitely calling…read morethem next time!!

They claim 24 hour service, it's clear as day on their Facebook page and web site, but it's not…read moretrue. I called this evening because our AC has stopped working. Spent an hour and a half trying to get someone on the phone to discuss the issue. I explained that our AC was out, that we have two babies in the house and we need to get it fixed ASAP. The man I spoke with offered to have a scheduler call me in the morning. "We're busy and we can't answer your call, but we can come at X time" would be understandable. But a simple "I can have a scheduler call you tomorrow between 8AM and noon to schedule an appointment"? That's not a very reasonable response from a company claiming to offer 24 hour service. You don't offer 24 hour service. You have a 24 hour answering service. There is a difference. The business replied to my review on FB saying the following: "With all due respect, at this time we were servicing a walk in freezer that was not working. This customer could have lost $5,000+ worth of frozen product if we did not fix their emergency call immediately. In addition, it was 66 degrees the evening Mr. Kilborn called (see screen shot of Weather Channel). And, Mr. Kilborn misunderstood, he was informed that he would receive a call the next day at 8AM to schedule an appointment." After spending 90 minutes waiting for a return call, only receiving it after my third message with their answering service (I'm not sure why I tried so many times), they said nothing about being busy. They said, very plainly, "We can have a scheduler call you tomorrow between 8 and noon to schedule an appointment." Had they explained they were on an urgent call, or had their answering service say "Hey, our people are tied up this evening, sorry," I would have just moved on. But we had a good experience in the past with them, so I waited. And waited. And waited. And yes, it's 66 degrees this evening. But it's 76 inside the house, and I've got two babies, one sick, that we're trying to keep asleep. We ended up moving to a hotel, and Harker will be here first thing in the morning. Problem solved. My criticism isn't that they couldn't handle the service call. It's that the communication was so poor. And, I suppose, that they had time to refute a Facebook review but didn't have time to call back and quickly say sorry, we're busy, can't help this evening.

Zach, the  repairman was wonderful!…read more I cannot emphasize how happy I am with his services! I have an elderly  aunt who lives in Wisconsin. She had an issue with our washer/dryer and didn't know how to fix it. I knew she had to get a handyman out there to fix it but she was really nervous to hire someone so I offered to help do research and find someone.   I called around to a few handyman places and after one call with the approachable appliances, I knew this was the place I had to go with. Zach was great on the phone and understood the situation completely. He quickly got us in the books and fixed the problem with my aunt's washer and dryer ASAP. Also, he was so trustworthy! I cannot emphasize being a female and having to deal with repairman/handyman, and always making sure I'm not going to get screwed over.  Zach was wonderful! He explained the problem very clearly and precisely on the phone to me and to my aunt in person, told us how he could fix it and then fix the problem! It was that simple! Now I'm happy that my aunt is happy with her working washer and dryer. I highly recommend approachable appliances! I will definitely be using them in the future to help out my aunt