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4.0 (1 review)

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Canal Sound & Light - Acoustical panel installation at Kubeh restaurant and bar.

Canal Sound & Light

4.6(51 reviews)
14.2 mi•SoHo, TriBeCa
•$$

My coworker dumped the task of getting a house wired up for a 3-day hybrid meeting on me the week…read morebefore a 9am Monday morning start -- which meant a Sunday setup with hardly any notice. I reached out to a few places, but Canal Sound & Light were the only ones who could do it. That was my lucky break. Saturday before the event, the venue calls to say their HVAC system is busted and they need to move us to a different location down the street. Canal Sound & Light were awesome throughout. Even though I'd never organized a meeting like this, they identified what we needed, gave us a reasonable quote for it, made themselves available for setup and teardown before/after the event, and even adjusted the equipment rental and pricing on the fly when they realized we didn't need a TV because the new venue had one in place already. Everyone was super nice, clearly knew what they were doing, and yet never talked down to me. And the sound was so good, the remote participants could hear us better than we could hear each other in the room. @_@ The event was August 2022, but I realized I never wrote a review. They totally deserve 5 stars. I hope they never go out of business.

Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

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Canal Sound & Light - Installed a Pioneer DJ system to Nusret Midtown, aka Saltbae. DJ equipment sales.

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Standar - electronics - Updated May 2026

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