This place is as good as it can be! My sweet pup saw this practice almost all her life, 17 years! She had many maladiesBut they took the best care of her including referring her to MSU for specialized care & to an ophthalmologist when she developed cataracts. I trust them completely. read more

Dr. Paul is great! I've been taking my animals here for years and have always felt both myself and more importantly my animals were treated well by all staff. Throughout COVID I've had to take my animals in much more than usual and have seen how hard the staff has been working to provide efficient, quality care and compassion despite the chaos-causing safety protocols they've had to put in place during the pandemic. Their support and compassion to me as a pet parent who, in a very short time had a pet diagnosed with a scary medical issue and then having to put another pet down a short time later, has truly made such a difference to me. Price-wise I don't have much to go on in comparison to other vets, but they've always seemed relatively fair to me (all vets are expensive, that's just part of having pets!). Overall, my experience with Affordable over the years has been good and I would recommend their services over pretty much any other vets I've had experience with! read more

We miss Kelly and Bill. Should have written this review before we moved a year ago, but the business of moving, finishing school etc. got in the way. Hands down - Bill and Kelly saved our puppy's life. We walked in with a dog that had gone from 4 to 2 lbs due to parvo, having been told that it would cost thousands of dollars to save her - and Bill gave us the equipment, taught us how to care for her, and as an added bonus, diagnosed a persistent leg problem in our other dog.. all for about $100.00. Both of our dogs have health issues - though none so bizarre and mysterious as Calamity - but Bill and Kelly took wonderful care, responded quickly, and provided extraordinary service at an affordable price. I send everyone I can Affordable Vet and now that we live in the Bay Area, miss them every time we take our dogs to the vet. read more

I adopted an older dog in the fall, and she is a total lemon, however sweet she is ;) But we committed to her, and are in it for the long haul. I chose Affordable Vet Services largely based on these reviews and the affordability factor. I haven't been disappointed. I really like the vet there, she is very friendly, and not afraid to be lying on the floor with my dog to get a good and thorough exam completed. My only complaint is the service at the front desk. The last 3 visits, I've left the friendly exam room to stand at the front counter where usually 2 women are sitting. And I wait, and wait, and wait, and they don't even acknowledge me. Which is so weird because I clearly just left the exam room and am waiting to pay the bill. It's not clear whether they are busy typing/printing paperwork for me or someone else, so I just awkwardly stand there waiting. A simple head nod or eye contact or a "Hi just a sec while I get this printed for you" or "Hi, I'll check you out in just a min" is all that is needed. The first time this happened I felt like I interrupted them with a "Sooo, am I done here??" That said, I go to a vet for the benefit of my dog - and I don't think that sub-par customer service by an office admin is enough to get me to switch when I really like the service my sweetheart gets in the exam room. read more

I agree with Sam G (5/1/2013) about the front desk. The women I've interacted with at the front desk at the new location have been short and not helpful. In the past, I've waited patiently (and happily) during multiple visits for the vet to help others in an emergency or unusual situation. When it was my turn to request a few minutes of help for my own questions about a potentially urgent situation, I couldn't get past the front desk. I was coldly told to call an emergency vet and nearly hung up on. They are too booked, apparently, to even ask what you are calling about for your pet. Prior billing mistakes I can forgive. The veterinarians are wonderful. Therefore this establishment as a whole is great as long as you don't need anything special or off-schedule. They are just too busy. Email communication with vets in general is becoming increasingly popular. This can be very convenient for everyone and important for follow up. I feel they should find a way to regularize it and charge for it, not let it be hit-or-miss. read more

We have 5 cats and have taken all of them to Affordable Vet Services, we've never had any issues with any of the staff and their prices are much lower than many other vets in the Ann Arbor and surrounding areas. read more

For routine checkups, this is the place! They are able to get you in fairly quickly and the staff are very nice. If you're looking for a swanky office to get your pet checked out, this place is not it, though. The exam rooms are small- probably the size of a small walk-in closet. But they do have free parking, is right across from Washtenaw dairy (treat your pup to a cup of vanilla ice cream after being traumatized!). As the name suggests, their prices are very affordable. I have heard from others that they have misdiagnosed their pet on chronic issues, but I have no personal experiences to back up that statement. read more

I have been been taking my dog and cats to affordable vet care for a few years now. Our vet is a wonderful, caring woman. I have no complaints about her. On our last visit, the vet examined my cat and discussed the possibilities of what might be causing her symptoms and suggested a plan of care. After the vet left the exam room the vet assistant came in to trim my cats claws. My cat was on the floor laying down. The assistant came into the room, reached down, and yanked my cat up by the scruff of her neck. My cat weighs 18lbs. Being lifted up this way without supporting the weight of her body was painful and terrifying for her. She howled out in pain and then urinated on herself when the assistant slammed her onto the exam table. It's heartbreaking to me that someone you are trusting to care for your pet, abuses your pet. She is a sweet, docile cat that did nothing to deserve such deplorable treatment. I told her to stop, and left. Please be warned that the woman that did this (vet assistant) is still working there. read more

We've been quite pleased with Affordable Vet. They really are inexpensive compared to other vets in the area. They don't sacrafice the quality of care, but they keep services simple and shy away from recommending all the extras and unnecessary bells and whistles. Personally I greatly appreciate that approach. They keep great records too. Overall we really enjoy coming here! read more

I can't say enough good things about Affordable Vet. Our pug has had many issues over the years - after going to a different clinic during the first year we had her, and feeling we'd have to take out a loan just to cover the expenses, a friend recommended Affordable. It's true, they live up to their name - their prices are extremely fair and somehow they still give the most excellent service above and beyond any vet we've ever seen. We've been through bladder infections, X-rays, tooth extractions, surgeries, scratched eyes, ear infections - you name it. Our girl is a handful, but Affordable has always taken the best care of her. We adore Dr. Bill, but have seen some of the other vets there as well, and everyone has given us just the best care. They are there to help your animals, not to make money. That goes such a long, long way. read more

I have to give this clinic 5 stars because Dr Bill is AMAZING. I took my kitten to one of the other vets there and did not care for her one bit so now I request to see Dr. Bill and have had nothing but fantastic experiences here. Their prices are fair and they will not just take your animal to the back and run 50 tests without first checking with you, discussing prices, and their honest opinions about what needs to be done and what can wait. I am grateful for this vet clinic! read more

Really happy with affordable vet services - we love Dr. Tara - she takes time to explain things and answers all of our questions (even between appointments). I trust them with the care of my pup. I moved about 30 minutes away and still drive out to see DR Tara. read more

I am in love with Dr. Bill. We've been taking our dog (Boston Terrier/Pug mix) here for a little over a year now, and I cannot speak more highly of him. They always schedule appointments in a timely manner, we've never had to wait any longer than a couple days to get our dog Mortimer, in for a visit. Unlike other vets that we've used, Dr. Bill always knows what the problem is and provides the most reasonable solution to that problem. He can explain in great detail what is going on, then quickly simplify the explanation... and I really appreciate both! Their rates are reasonable (very affordable) and they have always worked around our budget. It's a rare thing to get top notch services for a great rate but they always deliver! Thanks guys. read more

Affordable Vet Services is the ABSOLUTE BEST VET operation in town!! Dr. Bill is a truly gifted diagnostician. The focus here is on quality pet care, not a big fancy building or expensive tests. I have a cat who has had digestive problems. I finally got sick of the treatment (or really lack thereof) that I was getting from Ann Arbor Animal Hospital and the ridiculously expensive price-tag, and took the advice of several of my friends who raved about Affordable Vet Services and came here. Dr. Bill has really helped figure out what is going on with my cat. He is just amazing! I am so sorry that I didn't bring my other cat here when she was very ill--Dr. Bill might have been able to save her, or at least he would have been able to tell me what was wrong. I can't say enough about the quality of this operation! Sure, longer hours would be nice, but a little inconvenience is worth it. THANK YOU Dr. Bill and crew!! read more

The honesty and integrity of this vet clinic is what keeps me coming back and sending people to them. The affordable prices are great also :) We have lots of older rescue pets who came with tricky health problems. Dr Bill is super awesome at diagnosis. And if he can't figure out the problem, he will know who to send you to! He's great at second opinions and never will let ego get in the way of a animals health. His other vets and tecs are the best around!!! Wonderful dental's! I really wish they worked on humans too!! read more

Wonderful Vet Clinic. Like the person before me, I had a bad experience at Animal Kingdom, too, and would definitely advise folks NOT to go there. But Affordable Vet was kind, courteous and efficient with me and my pets. Thumbs up all the way! read more

I can`t say enough about these guy`s. They are kind, caring and compassionate, as well as being incredibly knowledgeable. My dogs love them and I know they are always there if we need them. read more

We have a very skittish rescue dog who does not play well with others. Everybody at affordable vet has been great at accomodating our needs, helping her enter and exit without getting into a fight with another client's pet. Also, excellent service across the board. read more

This is a truly wonderful vet service clinic. Dr Bill is great but so are all the people who work there. My new puppy Arya got sick with worms and parasites and they treated her so well. I could not get a return appointment as Dr Bill was sick, but they took the stool sample, analyzed it while I waited and gave me the medicine. All I had to pay for was the medication. For the past 10 years I have spent a fortune at Westgate Animal Clinic just round the corner. They wanted to charge me for looking at her stool sample and insisted that if I bought her in, I would have to pay for a ful exam although she had just had one 2 days earlier with Dr Bill. RIP OFF. Affordable Vet Services are terrific and they try to help animals and their owners in every way. Go there if you are live in Ann Arbor or within driving distance. read more

Though I have not yet successfully gotten my cat to this clinic, every person I spoke with on the phone has been so generous with sharing their knowledge and prioritizing my needs. I could not for the life of me get my cat into a carrier without potentially traumatizing him, or causing physical injury to myself -- and I had to cancel appointments three times because of this. Throughout this process, they have been very understanding, offered concrete advice (Felliway spray, calming chews), and finally suggested that I contact a mobile vet service. At least for the initial exam, this really solves my problem. If I ever need more advanced care, I would entrust the people running this clinic with the care of my cat. read more

We recently had to put down our 17 year old Cairn Terrier. The staff at AVS were wonderful and offered care to us as much as they did to Skye. Our family highly recommends taking your pets to AVS, the staff there truly cares, we even received a condolences card following Skye's passing. It is the small things like that that make all the difference. Although we are now pet-less, we will continue to sing Affordable Vet Services' praises, and if ever asked we will highly recommend them to friends and family. read more

My family and I had a sickly cat and we took her to Affordable Pet Services. We arrived an hour earlier than our appointment, but the nurse had us put in a room right away. Quickly thereafter the doctor came in and examined our cat, he was very kind and gentle with her. After examination the doctor gave us a very detailed and thorough explanation of what our cat was suffering from. The Service we received there was impeccable. The nurses and doctors were kind, tactful and precise. They took good of our little cat and we our very grateful to them. In addition the examination was very affordable, the least expensive we could find in Ann Arbor. The service we got for the price was great. I highly recommend Affordable Vet Services to any animal lover, who finds there pet in need of any assistance whatsoever. read more

We took our dog in on a Saturday because we suspected she had broken her leg. Obviously we didn't have an appointment & we were told by the office staff that they couldn't help us because the clinic closed in 30 minutes. We were offered an appointment on Tuesday evening. We declined the appointment & went to an emergency vet. I was a little surprised at the way we were treated especially since our animals have been patients at this clinic for several years. I don't think we'll be going back. read more

This vet clinic was literally the answer to my prayers. Without Affordable Vet Services I could not have paid for the care needed to save my kitten's life. This was the third place I took my cat who was not eating or drinking. X-rays and blood work showed nothing wrong and I told the vet at Affordable Vet service I was low on money for his treatment. They came up with a plan that fit into my budget. After complications putting in a feeding tube they concluded he may have a bowel obstruction that didn't show up on the x-ray. I assumed he would be euthanized because I didn't have the money. They performed the surgery at 1/5 of the cost another vet would have charged. My kitten started eating the next day and is healing very well. I will absolutely be back. I cannot thank them enough! read more

Would give 12 stars if we could. Dr. Shana is hands-down the best vet I've ever had the privilege of working with. She is better than most human doctors. Our puppy Lucy has been very tiny and just not quite right since we got her. Her first vet in A2 just kept de-worming her, but when it became clear that something else was going on, we decided to try a new vet, and we were lucky enough to end up with Dr. Shana. She recognized right away that Lucy was not a normal pup. She drew labs that first visit, and when they returned truly bizarre and out of whack, she took the time to not only walk me through her thoughts (on her day off, no less), but she spent that day researching, reading, talking to mentors, and emailing with me as late as 9pm. We ended up having to take Lucy in to MSU later that week as she got sicker, where she was diagnosed with a serious chronic infection unusual in puppies. The vets at MSU were extremely impressed with Dr. Shana's very thorough work up. While Lucy has been hospitalized and after she returned home, Dr. Shana has been in touch several times a week. She actively talks with the MSU internal medicine team about Lucy's plan, and when Lucy started to get sick again, Dr. Shana's advice helped us get her treatment quickly before she went further down hill, and her thorough research and discussion with the MSU team meant we already had a back up plan in place. I have never met a more thorough, dedicated physician of any kind, and I cannot recommend her highly enough. read more

Short version: Dr. Bill at Affordable Vet took care of my very sick, very injured dog, quoted and saved me $2,000 more than the other opinion I got, and was kind, caring, and a very gifted surgeon. Highly, highly recommended. Read long version below for the full story. Long version: My husband and I had just moved to Ann Arbor from Chicago with our slightly neurotic, slightly high-maintenance cocker spaniel mix when he started limping. We ignored it for a while because his energy was great, he was eating and drinking normally, and he still liked to run, jump, sleep on the bed, chase rabbits, and play. When the limp hit the four week mark, our Chicago vet told us to go take him to a vet we trusted and get him checked out. Since we hadn't established ourselves with a vet in Ann Arbor, we decided to take him into my parents' vet in Toledo, OH for a quick check-up. Within ten minutes of meeting Shane, the Toledo vet told us that Shane had a fully torn ACL and needed to be operated on immediately. To confirm this injury, they needed to put him under anesthesia to conduct the right X-rays. After giving us an initial quote of $450.00 for the first round of X-rays and anesthesia and another quote of $3,000 for the actual ACL surgery, we called our Chicago vet crying. She said to get a second opinion. I called AVS, explained my situation, and they set me up with Dr. Bill, the owner. We brought our dog in, he explained that he agreed it was an ACL tear, and he also agreed that our dog would have to be put under to confirm. His price tag on the X-rays was about $250 less than we were originally quoted. The X-rays brought good news - it was only a partial tear. Dr. Bill said that we could operate if we wanted, but because Shane was a smaller dog (35 pounds) and it was only a partial tear, he suggested a conservative approach of waiting, nursing it, and keeping him very inactive for six weeks. We kept Shane inactive for six weeks, and it seemed to heal quite well. Three months later, Shane started limping again. After waiting three weeks and keeping him inactive, it was still present, so back to Dr. Bill we went. The news wasn't good. It was still a partial tear, but his meniscus was shot and it was surgical at this point. (A word of warning: Dr. Bill talks EXTREMELY fast. If you're not a medical person, it can be a little overwhelming. I'm an arts consultant - his drawings of my dog's knees on his whiteboard meant nothing.) He gave me a quote, scheduled the surgery for a month out, and was very honest about how challenging the aftercare would be. His surgical quote was $2,000 less than the original vet's quote. We are now one week out from surgery and Shane is already walking better than he was before surgery. Dr. Bill's very honest assessment of how hard the first four days would be ("It's going to be hell") was accurate, but I appreciate that. There were no surprises. AVS's prices were also much less than our original vet's quote. I cannot recommend AVS and Dr. Bill enough. We still have a long way to go with recovery, but I am confident that we received the best care possible, a more than fair price, and a future with a vet that we trust completely. Thank you, Dr. Bill and AVS!!! read more

always accommodating, always a pleasure. truly service w/ a smile. the staff couldn't be nicer & comforting when your furry friend needs special attention. kelly & dr. bill set the standard & go way beyond the call of duty. very happy to have them in town & in my 'hood. =) read more

This review is from back in 2013. I only went to AVS once, and that was definitely the only time I will ever go there. I had one of the female vets. She was very rude and acted like I was wasting her time. She actually told me she didn't have time to deal with my dog and looked at her watch. He was being difficult, but he's a dog that didn't want to go to the vet. It's her job to calm him down and get him to cooperate. Instead, her and the vet tech were incredibly rough with him and scared him half to death. I've never seen my dog so anxious in my life. The only nice thing about it was their attempt to save me money on some of his meds. It was still super expensive though, so having "affordable" in their name is extremely deceptive. They're no more affordable than any other vet in AA. read more

I first visited AVS when my black lab was having ear problems and the vet we were using was out of town. Dr. Shana was quick to see us, treat us and love my black lab! My next experience came when my black lab had come up lame. She was disqualified from the Leader Dog for the Blind program for elbow dysplasia and I was afraid this was the problem. When I contacted my previous vet, she thought I was crazy for thinking it was the dysplasia and recommended high dose pain meds and total and complete "bed rest". after 3 days, the limping got even worse to the point where Chelsea (the black lab) refused to come downstairs. I had to carry her down and then i called AVS. Dr. Bill is AMAZING! He saw us that day, took one look at her and noticed (in spite of her being VERY excited to have a new friend) that Chelsea consistently landed on her good right front paw. He recommended that we get xrays, which we did and clearly it was her elbow dysplasia... He personally knew the orthopedic surgeon at Michigan State and got us referred there quickly. The prices are also very reasonable at AVS. They charge you for the things that are needed, and they never go overboard on working things up. They have great clinical intuition and sense. Dr. Bill has continues to see Chelsea and continues to provide awesome, compassionate care. My puppy is one of the most important things in my life and I really feel she is in safe hands at AVS. read more

Our cat had urinary tract symptoms and we got an appointment here the same day I called. We were seen as soon as we checked in. The vet examined the cat, determined that he needed immediate hospital care, explained what she thought the issue was and why she couldn't perform the necessary procedure, and referred us to an ER center. And she didn't charge us for the visit! She then called the ER with all of our details so they were expecting us when we arrived. And to top it off, she called us later that night to ask about the hospital visit and see if our cat was okay. We will definitely be going back for follow-up care and any other vet needs we have. read more

We recently moved to Ann Arbor and were looking for a vet for our dog and 3 cats. We are pretty particular and want to make sure our pets get the best care. We went in for an appointment which went okay. Although the vet refused to trim the dog nails which has never been an issue at any of our other vets. However, this past weekend we went to a graduation for my brother in law and went to take our dog to doggie day camp for the day. We've done this multiple times in the past and since we had just gotten all of his shots updated, we figured it would be perfectly fine. When we arrived, however, we found out that he was missing one of the requisite shots so we weren't able to drop him off. Now, I should have been sure to ask what shots were needed but the vet should have also spoken with me about his vaccination options. Since he had previously received the vaccine, I had, foolishly perhaps, assumed she would give him the suite of vaccines again. Clearly, that did not happen. I expect my vets to be competent and transparent in their operations. Perhaps this was an oversight but it was a personally costly one (I missed graduation since I couldn't leave the puppy in the car all afternoon). Let's just say, I'm not at all impressed. If anyone knows of a better vet, please let me know. read more

My 12 year old dog Parsley has been seeing Dr. Maja Fontichiaro for years. She has kindly helped us with the small stuff and she has seen us through two life threatening illnesses including liver cancer. Dr. Maja gave us excellent referrals when parsley's care required further expertise an stayed in close contact with the other vets. I truly don't think Parsley would have made it without Dr. Maja's dedication. Affordable Vet has great prices and a wonderful and caring staff. I couldn't possibly ask for a better vet! read more

Before discovering AVS, I always left the vet staggering from the expense. Now I don't have to worry about it, a nice perk with a chronically ill cat at home. The service is wonderful as well. read more

Affordable Vet Services is an amazing place to take your animals, so incredibly cheap and every time I have taken my cats there they do an all over check up for them, so when I leave I know that everything possible that could be done for my babies was done no matter how time consuming. It is really the only place I recommend to anyone for their animals needs, the Veterinarians never talk down to me, and again this place is SO CHEAP! I only spent $130 for my cats urine to be run, bloodwork to be sent out, pain meds, a shot of antibiotics, and IV fluids administered , PLUS the Veterinarian called me back with the results and to see how my cat was doing when she said she was going to. The only downside is that their building is quite small and the examination rooms are a bit small, but that doesn't stop these employees from doing an amazing job every time. read more

These guys are awesome! They're super-respectful and friendly, they're efficient without being pushy, they clearly care and are really good with my dog. Dr. Bill is excellent, hands-down the best vet I've ever worked with. He's very open and verbal with you in talking about what's he's doing and why, what's going on with your pet, what to look for and what not to be worried about. They're very, wait for it, affordable, without seeming cheap. They also don't upsell, which is nice. They've even comped a few things for me and have made 'emergency' appointments very responsively. Their website, while simple, is also very helpful and useful. Highly recommended them! read more

I had a really nice experience here. On time, knowledgable, and so helpful. I appreciated the explanations of what they were doing and why. My dog is very nervous and this was the calmest visit we have had. read more

Just left there after having to have my cat put down.Let me start by saying I have experience with animals,especially cats.Today was his third and obviously final visit.What started as something simple with scripts for his eye and antibiotics etc over two previous visits(follow ups)he just continued to get worse with no answers even still.A healthy 23 pound,6 year old male ended up at 13 lbs and just too far gone to keep going for the sake of his suffering.The ball was dropped here for sure.I wouldn't say they don't care but there is no reason that he should have gotten this bad,especially after his first follow up.I'm not writing this with animosity,they seem like fine people and did fine with helping our 16 year old but there's no excuse for this.In their own words at the initial visit? "This is a common thing"..In essence no big deal..So why on the initial follow up without meaningful progress did they not reevaluate the diagnosis?As it stood the cat had feline herpes that's common.In my opinion Leo shouldn't have lost his life over this.Like I said earlier the ball was dropped and it cost my gentle friend his life. read more

Bill is absolutely the best that I have ever had for any of my animals. He is kind, gentle, and informative. His services are truly affordable, which makes having a rescue animal a lot easier. Everyone in the office is kind, and they have been very accommodating of my dog, who can sometimes be dog aggressive. The office is small and doesn't look very fancy, but don't let that fool you! I very much doubt that you could find a better vet anywhere in the country. read more

I found AVS purely by accident - a friend was looking for a new vet so I stopped by for him. Then I started talking to Dr Bill about my dog, and they diagnosed a thyroid issue that my previous vet totally missed (after $1800 of various different tests!) I've been going there ever since, and have recommended them to everyone I know - I'm very picky about who does what with my dog, and I trust Dr Bill entirely. My dog also drags me to their door (we live close by,) and I have no doubt that if she were to ever get loose, she'd wind up barking at their door looking for a treat! read more

I've been a customer for over six years. I'm still very pleased with this office. I noticed Dr. Courtney's demeanor has been getting criticism in some reviews here. I've had appointments with all three doctors. I have had 3 appointments with Dr. Courtney in the past year (for my 2 dogs). I have absolutely zero complaints. I was actually struck by her professional and very friendly demeanor. I also liked that she was very thorough in her examinations of my dogs. She really takes her time --more so than any other vet I've seen. They may not need as much time to do an exam, but I feel better knowing that the vet is careful and not rushing. I still highly recommend this place. All three doctors are great. read more