Ray was my mechanic for years, but I just found out that he retired in 2021. I found this out after…read moreI took my truck in for brake work. I left with a large bill and the same brake problem. I don't know how these jokers get away with using Ray's name. They are beyond BAD! Stay far away from this shop!!!! I rate them 0 stars (I have to rate at least 1 star to post this) beware

Ray no longer owns this business. Beware! Ray was above board, honest and a great mechanic. This is…read moreno longer the same business. Wishing Ray a wonderful retirement!

I went to see about getting new tires and the sales guy (I regret not getting his name) check &…read moresaid I was good and didn't need any. I so appreciate the honesty! Instead of trying to make money off of me he told me the truth. I'll definitely will be back next time!

This is an honest business that puts serving customers above making a profit. I have dealt with…read morethem multiple times and it was obvious I was at a loss as to what to do. The staff took the time to find out what the problem was and explain it to me with no charge. Kirkwood Auto is a business that can be trusted.

Car started making a grinding noise when I hit brakes so I looked up nearest mechanic and boy did I…read moreget lucky. The receptionist talked me down off the ledge and I drove slowly (about a mile) and she was kind, informative and so helpful. They even got me an uber home. Within hours I had a complete inspection breakdown and they helped me understand exactly what needed to be done. I picked it up 24 hours later and it rode like a dream. Cannot say enough positive things about this business. I feel so lucky to have found them a will be a customer for life!

The mechanics and office staff are very professional and helpful. They take the time to truly…read moreexplain what needs to be done, how much it'll cost and even whether it can wait longer to be replaced. Charges are reasonable. They even provided Uber transportation for me. I'll definitely be using them for future needs.

Fantastic service! This business has been around for years and the service techs know their stuff…read more Owner-manager Gary keeps his eye on everything and personally checks on the work his techs are doing. If there are any questions he offers his experience and expertise on the job. Highly recommend this business.

I highly recommend Jack at Henry's Car Care. He was so efficient and explained very clearly what…read morewas needed for my car's AC system.

Been taking my cars to Ronnies for years ... would never go anywhere else. They are honest, will…read moretake the time to find out exactly what is wrong and fix it with a reasonable price. Can't ask for more

Took my Suburban to Pep Boys, spent $1000 on brake repairs, still had the original ABS problem…read more Took it back, another $500 and now it was worse. A brake line they fabricated blew and almost caused an accident when the pedal went to the floor so I had it towed back there. They wanted to charge for the tow until I reminded them it was warranty ahd a liability issue. They fixed the line and said it would be another $750 IF they could find the part. I told them to forget it, bought a rebuilt part on the internet and took it to Ronnie. He replaced the other wheel hub that Pep Boys said was fine after they replaced the speed sensor TWICE and put the module on that I ordered. Articles all over the internet, DON'T replace the wheel speed sensors, replace the whole hub if you want it to work! After Ronnie was done with it, no brake light, no ABS light, no sickening feeling when the ABS kicks on inappropriately on hard dry pavement and kills the brakes unexpectedly. Ronnie has my business for life!!!

Scheduled service of regular maintenance. Everyone was…read morewelcoming and helpful. Any issues were taken care of. Short wait time. Highly reccommend!

The service team was very responsive and considerate. The technicians took somewhat longer than…read moreexpected to diagnose and fix the problem. And after performing a cooling system flush and pressure test, the coolant level was left 1" below the minimum mark in the reservoir. I was disappointed by this.

These guys are honest mechanics who will give you an oil change without telling you that you need a…read morewhole new car. Unlike other big name places in the area. Parking can be a little tricky but there is enough room to pull in and turn around if you're dropping off a car and picking someone up. Even my wife loves these guys now! Pricing is totally reasonable for an oil change. No upsells.

Amazing service and amazing value. Very honest and friendly folks. I send my friends and family…read morehere, too. Highly recommended!

There she is!! Debra is FANTASTIC! She is super helpful, efficient, patient and truly goes above…read moreand beyond to make certain my car is taken care of in the most timely and cost-effective way. This store is extremely fortunate to have her as are her customers. I'll definitely be back to this Pep Boys location. The guys do a wonderful job as well. Quick and efficient. No-nonsense and thorough. Keep up the awesome work, All! :-) Thanks very much. Highly Recommend.

I went to pep boys about a month ago to get 2 tires - they switched them out and now I've gone to…read moreget the other 2 tires replaced and I get a call saying that apparently one of my lug nuts is stripped and I now have to pay extra in labor fees ($80) to replace it. I don't see how I have to pay the extra labor cost for a mistake that they made a month prior. I used to go here all the time for tires and oil changes .... But now never again!! The wait is always way too long even if you schedule to get in, always running behind. They'll tell you your car is the next car up and then it's hours later before your car even goes in. Disorganized. I'm a very understanding person and it takes a lot for me to express when I am unhappy, but it's been a few times now I've gone in and been very disappointed in the quality and care my vehicle gets, especially since I've been a loyal customer over the years. The quality in service has definitely changed.

Todd is amazing! So professional and quick to respond! Came out as soon as possible to see the…read moreissue and explained the issue in words I can understand

Thank you for being so quick on the repair and he explain to me how it worked really pleasant personread more