Almost selfishly don't want to leave a review bc it seems like this place is some kind of a secret…read morethat no one knows about. St Tammany had a 3 hour wait so we came here instead and were seen right away. The nicest staff, doctors etc... can't say enough good things about the short er visit I had here. Thank you.

The front desk as well as the nurse and doctor were all very outstanding and exemplary people with…read morecompassion and kindness!!! The security guard was also nice and friendly and I felt welcome here and you can tell these people care about their patients !!!! Thank you so much !!!! Taken away 4 stars for a misdiagnosis and having to go somewhere else for care 24 hours later for what I originally reported to the doctor here , wasting my time and money and window of opportunity to heal quicker, with less complications, and hassles at the pharmacy and with the VA

I was hospitalized with a COMPLETE intestinal block back in October 2014. I spent 2 solid weeks…read morethere and had major surgery. My body ATTACKED itself and cannibalized it's own muscle. I lost roughly 35 pounds in a 2 and 1/2 week time frame. I can't prove anything but I am pretty doggone sure I was close to death. My strength was GONE and my digestive system STOPPED working. And those were the high points. (I will spare you the gory details; they are not worth repeating.) At the end of the day, the folks at Lakeview got me over the hump and I lived. It was a grueling and a difficult time, but I got through it with a little help from my friends, the grace of God and the folks at Lakeview. It wasn't a flawless operation (no one is), and there were some definite "needs improvements" along the way, but overall they did a great job. A very special shout out to Doctors Hidalgo and Christopher, Nurse Esther and Shane Brosette. There were several others who performed superbly as well. Again and for emphasis, at the end of the day I got well, and my recovery was (at one stage of the game) very much questionable. I believe it is a fair statement to say that Lakeview literally saved my life.

I had an outpatient surgery today at Lakeview. My nurse Mia was amazing. She took really good care…read moreof me. I would recommend her taking care of you or a family member after surgery

They took care of me very well . The doctor and all the nurses were beyond compassionate . I almost…read moredied from becoming violently ill from some mystery illness I was pointed towards this hospital by my VA representative. I recommend to anyone this hospital !!!

The Doctors are one thing but an ugly nurses personality and dispositon is another. You can't be…read moreugly to patients or their visitors, especially if you are the HEAD NURSE Tina, on the third floor. Good luck with her, that is all. 10/04/2025

Would highly recommend for urgent care needs. I was seen relatively quickly and received great…read morecompassionate care.

Worst urgent care clinic for veterans and active duty members,…read more I went in with my tricare referral number and they did not want to see me b/c they said it had to be faxed when I have gone to this location for the past year and a half. And NOT once have I had to have my referral faxed over, it was automatically in the system and then everything would carry on as normal but that wasn't the case and they also violated HIPPA by having me speak about what I needed to be seen for in front of patients in the waiting area. The short chubby lady who is supposedly the head nurse was RUDE and DISRESPECTFUL to not only me but also my medical advisor and it was pretty clear that no help was going to be provided. I have never been treated so poorly before in a medical facility.

It's been such a scary and difficult afternoon for me as a single mom, and I just want to sincerely…read morethank everyone who became my support system while also helping me heal. The first time paramedics came, I was denied service because I had my children with me, and in that moment I felt overwhelmed and afraid. But to the paramedics who came the second time -- thank you for treating me and my babies with such gentleness, kindness, and compassion. I was in so much pain that I couldn't fully express how grateful I was, but please know I truly appreciate you all more than words can explain. To the entire Tulane ER staff -- from the nurses, doctors, administration, and even security -- thank you. You will never fully know how much your patience, grace, and attentiveness meant to me today. Thank you for becoming Spider-Man and other characters for my children, for listening to what probably felt like a thousand nursery rhymes, for the snacks, and for going above and beyond when you absolutely did not have to. Not only did you help comfort and care for my children, but every part of my medical care felt attentive and coordinated. Everyone worked together to make sure patients were seen in a timely manner, and I never once felt ignored. I felt heard every step of the way. Even the hospital itself, including the bathrooms, was clean and well-kept, which did not go unnoticed. Today reminded me that kindness in healthcare changes lives. My 4-year-old told me tonight that he wants to be a doctor one day. During our nightly prayer, while we were saying what we were thankful for, he surprised me and said:"Thank you God for the pretty people that saved my mommy." That touched my heart deeply, because it perfectly describes how we felt today. Nothing you all did went unnoticed. Thank you for the impact you make on people's lives every single day. You are truly appreciated beyond words.

If I could give zero stars, I would. My cousin had to visit this ER twice during our trip to New…read moreOrleans for severe ear pain. On the first visit, they diagnosed her with a ruptured eardrum but only prescribed codeine -- a medication that wasn't available at any pharmacy within 20 miles. No alternatives were offered. Her pain worsened to the point we had to return to the ER on the day of our flight home. During the second visit, the doctor incorrectly told her she did not have a ruptured eardrum -- despite her having visible blood and fluid draining from her ear the entire trip. She was left crying in a dirty waiting room for hours, was not given a bed, an IV, or any real pain relief until right before we left. The conditions of the hospital were absolutely filthy, with dead flies on the floor and dirty surfaces everywhere. When she got home to Idaho, a real doctor confirmed she had a ruptured eardrum, severe ear infection, and upper respiratory infection -- all things this hospital either missed or ignored. Completely unacceptable patient care. I would never trust this hospital again.

I was in and out of here in under half an hour with no nonsense on a Saturday around 1pm. We've…read moreused this location several times since it opened and I've always found the quality of care acceptable. It's an urgent care center after all, not your main doctor. You go when you can't get a regular appointment and the issue is not drastic enough for a hospital. You can also check in online for faster service.

Don't even waste your time. Waited an hour and a half and never got seen. Went in for possible pink…read moreeye and just needed eye drops. Can't forget to mention the place was empty. First and last time there.

On May 1st, I underwent a urological procedure at the former NSRMC, now Slidell Memorial Hospital…read more(SMH) East, also known as Ochsner. From my initial check-in with Ms. Mickey to the pre-operative care provided by Ms. Regina and the recovery nurse, Ms. Breann, the experience was exceptionally pleasant. The staff made the entire process significantly easier to manage. While I was aware of what to expect during recovery, their efforts to ensure my comfort were truly commendable. Dr. Gurtner is an excellent physician, and I appreciate her straightforward approach to my condition. She ensured I was well-informed about the procedure, although, of course, no preparation can fully account for the postoperative period. The staff at SMH East consistently provides healthcare services of the highest quality. I have been a patient at these two hospitals since the 1970s, and the standard of care has remained consistently excellent, regardless of the name change.

If I could give negative stars I would!…read more I went to the Ochsner Metairie Emergency Room because I had a seizure, and I would rather die on the street or at my desk than ever go back to that location. As soon as they wheeled me in, I couldn't believe what I was seeing. You couldn't even walk through the hallways because they were completely full of stretchers and beds with patients lying in them. Not the waiting room. The hallways. People were bleeding, passed out, sleeping, and waiting for care. It looked like something straight out of The Walking Dead. I've never seen anything like it. I understand emergency rooms get busy. One of the staff members told me they had just received a large influx of patients within the last 30 minutes. I can understand that. What I can't understand is the quality of care. One staff member came to talk to me, and I asked for a cup of ice. She said, "Okay, I'll be right back." I never saw her again. I sat in that exact same spot for over 30 minutes. It's not like I had been moved and she couldn't find me. She simply never came back. Then it was time to draw my blood and start an IV. Before he even touched me, I told him I have rolling veins and that I'm a difficult stick. I specifically asked him not to fish with the needle. I told him that if he had to fish, I'd rather someone else try. He joked, "I ain't got no bait," trying to be funny. Then he proceeded to do exactly what I asked him not to do. He kept fishing around in my vein with the needle. Usually, if my vein rolls, people stop, remove the needle, and try again or get someone else. He didn't. He just kept digging around. After several minutes, I told him to stop because I didn't want him doing it anymore. He kept saying, "If you don't want me to do something, I won't do it," but by that point, the damage was already done. I grabbed my things, called an Uber, and left. I'm not saying every Ochsner facility is like this because I honestly don't know. I'm talking about the Metairie Emergency Room. Between the overcrowded hallways, the lack of communication, and the way I was treated, this was one of the worst healthcare experiences I've ever had. No one seeking emergency care should have to go through what I experienced.

I had to visit the emergency room this afternoon for an acute issue. The staff was professional,…read moreknowledgeable, and very friendly. I got a professional level of care, and was spoken to respectfully. They also made sure that I understood my treatment plan.

They don't deserve a star because of how unprofessional they are. They are terrible at time…read moremanagement, if you coming to be seen while pregnant I don't recommend this hospital. You will likely be waiting for over a hour even with an appointment and people who came after you will be seen before you.

I am on a work trip, and needed to be seen for worsening cold symptoms (fever, etc). The staff were…read morevery kind, supportive, and took my concerns seriously. They sent my meds to a pharmacy that was open late to ensure I could get them that evening. communication was wonderful. The front doorbell does need to be fixed. Otherwise I would highly recommend this urgent care.

On vacation we needed assistance and picked this Urgent Care. It is a small facility with a minimal…read morestaff. They do have an x-ray and other equipment. It was about a 90 minute wait, which is what we were told at check-in. We were happy with our medical treatment. There is also a CVS a short walk away.