My husband had a stroke & aneurysm November 2024. He wound up back in the hospital January 2025…read morewith Hydrocephalus. February 15th 2025 he was sent to Cottonwood & was released a few days before Christmas to a different facility closer to our home. I have to say Cottonwood is a wonderful SNF. Everyone was great. The place is clean. The nurses, CNAs, & therapist took such great care of him. If there's an issue they address it immediately. My husband is a very picky eater. Unfortunately we live in San Diego & Cottonwood is in El Cajon, so it was difficult for me to get there every day. The receptionists Arecelli & Ally made sure he received any food I ordered. Everyone is friendly & helpful. Alexandra was a great help making appointments & setting up transportation for my husband's doctors appointments. I definitely recommend Cottonwood. Thank you everyone. My husband just told me they called to check up on how he's doing. I miss this facility.

Lacks care quality they just don't care about the people they are supposed to be taking care they…read moretake forever to respond when you call them to get help

I have visited the Grossmont Post Acute Care facility, which is located in La Mesa, very close to…read moreGrossmont Hospital, a number of times over the past years. There is a large parking lot that surrounds the entire building, so parking on your visit should not be a problem at all. My Mother stayed here a number of years ago. in addition, my Aunt Virginina from Point Loma was also recently staying here ito recover after a fall in her house. Most recently, my step grandfather's wife was a resident at Grossmont Post Acute Care to recover after back surgery. It is very easy to visit, and there is a little sign-in book in the entry reception area. The buiding itself is located in a beautiful Mid-Century modern structure fashioned in the shape of a star. If a patient contracts COVID-19, protocols are followed and the patient is isolated.

Brand New Remodel. Best SNF in san diego. Bar none. Clean, great staff, great environment. I'd…read morerecommend anybody who needs skilled nursing care to come here.

My mom needed some rehab after a total hip replacement and we found Country Manor La Mesa. She was…read morethere for 5 days to strengthen enough to be safe to come home. I was impressed with almost all of Country Manor and wanted to ensure a recent review was entered. I am a nurse and have a "good", "bad", and "ugly" way of looking at skilled nursing facilities. I'm very happy to say that I only had 1 item in the ugly category, very few things in the bad, and numerous things in the good category! We'll start with the ugly and work our way up since I think most people are looking for what to be warned about in these reviews. The one "ugly" item is that there were no cleaning wipes to be used in the restroom. Mom was in a semi-private room and the bathroom is shared between two rooms (4 residents). There were no cleaning wipes in the bathroom despite me asking at least 3 times. She needed a commode the first few days and after that I was there with her most of the time so I was sure to clean the bathroom toilet with soap before and after she used it. As far as "bad", we struggled with the staff's mentality of short-term rehab post-operatively. We expected she'd be there only a week or so until she could get strong enough to be safe at home and so I wouldn't need to lift and move her myself. I had to constantly remind them of this as they would refer to her stay as "in a few weeks...." or "eventually, you'll be able to.... so you can go home....". I told the care team in our initial admission meeting that our goal was to go home on x day, which was 7 days later, but no one seemed to recognize that this was very possible for her. Another item in this category was the 'stacked' therapies. Almost every day, the OT would come in to do work with her for about 40 mins and then the PT would immediately come in afterwards. It made my mom even more tired and in pain than she started out and made it difficult to show that she was improving enough to come home. The final thing on this list was the follow-through of the staff to the call light. The aid responded very quickly (within a few minutes), but if it was medication needed, the nurse didn't get the message. This happened on at least 3 occasions and we'd have to call two or three times. I'd also add to this list that the staff should wash their hands in the room prior to doing assessments and treatments so the resident and family can see them doing it. They'd use the hand cleaner outside the room, but it's good practice to let us see them washing. I also would recommend that there be a written 'welcome' pack to residents and families that includes things we weren't aware of, such as meal times, shower days for the beds, how to request an alternative meal, and the times that the staff change shifts. Finally, I'd recommend white boards installed at each bed to help orient residents to the day, date, and who the staff are for that shift. It would also help to state goals for the rehab patients and be a place to write questions to ask or put reminders. For the "good" list, I can't say enough about how friendly everyone was! They treated my mom very well and were patient with her when she couldn't hear them. I was not surprised by the staffing as this level of care typically has one nurse with an aide or two caring for a high number of patients. They were still generally quick to respond to our requests for ice packs, snacks, ice, water, and food requests. Special shout-outs to OT Tara, Rosemarie from marketing, Dr. Abesamis who listened to us and our plan, Tish the Activities Director (sorry we never had a chance to teach you MahJongg), and PM nurse gentleman whose name is escaping me. I felt the facility was very clean, didn't smell like either body fluids or antiseptic, the food was very good, and the grounds were immaculate! We really enjoyed being able to walk out to the patio area and sit in the sun! There was plenty of parking while I visited each day and it is close to the Vons in case I needed to pick up anything. The birds in the lobby were great and mom loved going and watching them each day. There were a lot of activities although mom didn't participate in many. A very lovely place for a skilled nursing facility! I'm so glad that mom was there! Thank you, everyone!

I recently had the chance to visit Country Manor La Mesa and was truly impressed. You can…read moreimmediately tell this is a place where people genuinely care. Ta, the Administrator, has been part of the team for over 30 years, and her dedication really shows. Andrew, the Social Services Director, is incredibly involved and a wonderful advocate for patients and their families. Everyone I met was welcoming, helpful, and compassionate. I would absolutely recommend Country Manor La Mesa to anyone looking for a place where their loved one will be treated with kindness and respect.

The Doctor is the only issue. The daytime staff rocks! They are all so compassionate and really…read moreseem to care about the patients. They really surprised me. I'd have to say this place is kind of a diamond in the ruff. I've been to a lot of nursing homes/rehabs and they aren't always so consistent. The Doctor only coming into town once a month is ridiculous though some times they need to see them more and if not at least address all the issues that rare time you do show up:/ But everybody else is wonderful!

The staff is amazing, especially Jeanette, they were accommodating under the circumstances we faced…read moreand we really appreciated their flexibility with us. The staff was very kind and helpful.

Terrible how they ripped us off for our deposit. Very sneaky how they had me write a termination by…read moreemail then claimed I broke the contract. What a rip off.

Wonderful facility which is total care for the elderly. Staff is extremely polite and courteous,…read moreall of them are very helpful. It ranges from independent living all the way through end of life care. Beautiful location, very peaceful, makes senior living as stress free as possible.

I was admitted to this facility for 20 days from a broken knee cap. I was treated very well from…read moreeveryone on staff from various shifts. I want to thank NuNu, Dillon, Isaac, Delfina, Grace, Eddie, Pam, for all of their assistance and understanding during my stay. The physical therapy department is excellent. They are all caring, understanding in all of the different ailments from all kinds of different patients. I want to thank Jacalyn, Jim, Claudia, Max and Ranon for all of the therapy and helpful ideas to continue my own therapy at home. The facility is very clean and doesn't have any kind of smell to it. I like the fact that they have ice water available all the time and staff will come around and ask if you would like ice refill and even a water refill. I would recommend this place for injury rehab and for your elderly loved ones.

My mom had dementia, fractured her knee and had to be taken there because I couldn't care for her…read more24/7 and don't have the means to have a nurse at home. -My mom's clothes got "lost" day 1. I dropped them off, name on each piece, including a small blanket. I visit the next day and she's wearing someone else's clothes. Her blanket no where to be found. When I went to pick up her clothes after her passing, they tried to give me a bunch of stuff that wants hers. And I only got back one shirt and 1 pant. Out of 4 tops and 3 pants I had bought her. -The place stinks -Nurses were good while we visited, other than that they didn't help her. -She got mrsa, within a week of her being there. No one noticed it until they had to call 911 to take her to the hospital, almost a week later. -Lost like 15 pounds in those 2 weeks. She wasn't eating and they didn't tried to get her to eat. -I asked all the questions, they "tried" to communicate, asked me different things she liked to eat to get her to eat, or liked to do so she can have some distractions. But nothing went any further than that. -Half of the time I visited I found her soiled. I visited every other day, as I was taking turns with my brother. All of this because we don't have the means for the good places. If your loved one doesn't have a voice, avoid this place. Because they won't take care of them at all. It was the worst experience for all of us. *The people who can speak up for themselves, were ok. This was mid-January 2026

My Mom Patricia was there for about 6 months and we had a great experience. The staff from the…read moreBEST CNA Richard to the nurses and the Social workers Chris and Miriam were outstanding! Richard was so caring and went above and beyond what most CNA's do. He always made sure my Mom was clean, happy, and comfortable. Chris and Miriam really care about the patients and they were really great advocates for my Mom. They helped me get her relocated to another facility when it was time,. I can't thank them enough for reallt caring about my Mom and helping our family to get her placed. I am forever grateful to these two ladies. Jacquie Ramsey

My mom recently stayed here for a hip injury. Someone stole things from her purse while she was out…read moreof the room. The care coordinator Tiffany White was supposed to help us with home health care PT and she completely dropped the ball, leaving us to struggle to get referrals. The staff were rude and the room and bathroom were filthy! I do not know how they passed inspection. Terrible experience.

It is difficult to rate skilled nursing facilities because people go there out of need not want…read more However, when I walked in, I noted it smelled clean and the rooms also were clean and the staff were very friendly. I am also realistic, that things can happen in an environment in which there are many people to be cared for with too few staff. My loved one was evaluated by OT and PT, physician and LVN none of which knew he had very poor eyesight until after I divulged that information, which makes a big difference in a skilled assessments. They also were not aware of his baseline before his hospitalization, which was fully independent. This Made me question chart review, and how much information was passed on to the facility from Kaiser hospital. Unfortunately, he fell that night after being provided medication that made him confused even after we had discussed it. If I had a loved one, that was there, I would be questioning what type of monitoring is taking place after medication's are administered, have they reviewed the medical history and discuss the goals, intermediate and long term to be sure everyone is in a realistic and shared place. This fall could have been avoided and is not looked on as positive for any facility but reality is it can happen. What they do to prevent these events is important. Medication, monitoring and be present for your loved one.

Terrible. My grandma was a patient here and she was so neglected. We told so many nurses/CNAs and…read moreeven put a sign over her bed that she won't drink water if it's not cold. We came everyday, multiple times a day and she NEVER had cold water. Furthermore she wasn't eating and they kept giving her the full dose of insulin even after we requested otherwise MANY times, leading to her having many hypoglycemia episodes. We even requested her having a sitter at meals to ensure she eats, but of course we didn't get that. The cherry on top is us bringing my grandma home AMA & her having a pressure injury on her heel... how this was missed & caused is unacceptable. I had to ask them to turn her more often because she was laying in the same position every time I visited her. But she still has one. Absolutely terrible, regret ever bringing her here