I was referred to this company by my HVAC company. The owner Mark came out to personally see what I…read moreneeded which was both carpets and air duct cleaning. He was incredibly kind and professional, explaining their whole process and reminding me that I would pay only when finished and completely satisfied. The carpet cleaning was done very quickly and the carpets look beautiful and dried very quickly. A week later they came to do my air ducts in a three story older home. No miss, or fuss. Great professional. The equipment was clean and they were very careful of my hardwood floors and painted ducts. At the end they showed me before and after pictures, recommended a couple of vents be replaced and other hints to help keep things clean. The tech was very nice and professional. A follow-up call was placed to ensure I was happy and later a thank you card. So nice to deal with people and not "bots". To top it off this bid was just under half that submitted by Academy Air and there was no upselling. Highly recommend.

I had my carpets cleaned & scotch guarded!l. They were very professional & transparent with the…read morecost & cleaning process. They did an excellent job & were very polite.

They were awesome and very nice! They quoted me a great price for the stuff that needed done. They…read moreremoved a reclining couch and loveseat for me the 1st time I hired them, which was extremely heavy. They loaded it up and got it down the large flight of stairs like it weighed nothing! They took great care in making sure they didn't hit walls or damage anything while trying to move it out. Had the same great experience when I hired them to do another haul away job. It would've taken me all day to do a job that took them 10mins. Highly recommend

I have been using Pride Cleaning and Restoration with several of our customers and they have been…read morevery professional on their performance and care of the customers. Jim really take care of the customers and handle things fast and to complete satisfaction. I really recommend them.

Not trustworthy. Did not finish job. Did not have proper equipment to handle my emergency. Full of…read moreexcuses if I there was a negative star review, I would give it to them. If you want more information, contact me at orbitalinsertion1@gmail.com.

I had several great experiences with Innovet as a company. They are very fair with their bids and…read moreare upfront and honest about the work that needs to be done. As a Realtor who produces at a high level, I encounter very few "straight-shooters" in my business out of fear that they will lose my favor. Innovet has GAINED my business by delivering both good and bad news in the same manner-quickly and honestly. In the recent past, I received a last-minute code violation that held up the closing for the sale of one of my listings. The gentlemen at Innovet saw the gravity of the situation and brought in a crew to work overtime well into the night so that my Seller could close in the Afternoon the next day. While other electricians would not give me the time of day, Innovet helped me help me client. For that, I owe them many, many thanks! -Andy

I've used Innovet three times now and am always very pleased with their work and the kindness of…read morethe people they send to do the work.

My house is located at Westminster Place. And my handyman is Jeff who is tall but awesome,…read moreprofessional and good. Two doors that he was repaired in short time. The only small problem is the timing connection with customer. He presented the bill to me after he was finished the job. The bill is not such expensive and high for most of people, however, it is reasonable and acceptable for me as a college student. Thanks for the great service. #STL Home Service

I would give them a 0 if I could. Got their number off of next door due to positive reviews from…read moreneighbors. I set up an appointment online through their website and got a few calls from them saying they had a question about my request. Called back several times but always got an answering machine. A couple of weeks after my request, got a call saying they were going to come this morning at 10. Never got any other confirmation or anything. Handy man called me Saturday morning and said his job was running late and that he would be about an hour late and would call 30 minutes before coming. I said that was fine and then waited and waited and never heard from him again. I called them again and got another answering machine and left a message. I also called the handyman's number and left him a voicemail. My appointment was originally at 10am and then pushed back to 11am and it is now 3:30pm and I haven't heard anything from them at all! I do not understand why they would set an appointment and then at least have the courtesy to at least notify me that they were not coming! Would not work with them again!!!

Work was fine. Communication poor, caused alot of extra work for homeowner. Could have better…read morecustomer service

Unresponsive, unprofessional. Their website insists they work with all major Insurance Companies…read moredirectly to handle claims, yet not once after giving four different people the claim information with State Farm did they contact the company. A week or so into the job, I discovered that they didn't even have my name right in their system, despite the contract I signed (and never received a copy of)...instead of King, my name was HARRIS. ??? Though I was told they would be taking pictures for mitigation, none have been sent to myself or State Farm after more than three weeks. I was informed by Russel, the initial project manager, that the basement would be cleaned, the damaged and/or dirtied contents would be photographed, bagged, and removed, and the basement would then be sprayed for mold protection. I am still finding "muddy" items, there are things I had that I'm not able to report because the images are unavailable to send to insurance, and to top it off the workers were caught smoking in my house (I'm an ex smoker and have severe allergies to mold). I've been waiting on an email response from their office manager Jessica (the one who I was told repeatedly was communicating directly with the insurance company by the receptionist) for several days now. I did finally receive a final bill from them that I could send to Insurance, but had to request a NEW copy because they hadn't included the $1100 they had required me to pay them before starting work, which I was later informed was supposed to have been paid to the insurance company, not them. Overall I am very unimpressed with their attitude, their lack of professionalism, their workers, their lack of communication, their record keeping, and their inability to live up to the advertised services on their website. They certainly do not do the PuroClean Brand proud.

Larry and Steven (Father/Son) possess superior knowledge, experience, and equipment than the…read morechains. What qualifies me to make such a proclamation(?), decades of inferior comparative cabling at substantially higher time and cost. It's obvious these guys are great at what they do and appreciative of the business, which I'll be glad to give to them should the need again arise. I highly recommend to anyone within their range of travel. BBB A+ rating. You may trust that my first/only experience with Root-A-Way (Woerther Ln. Ballwin, MO. 636-391-1090) was this very evening. It was refreshing to encounter Larry and Steven. Impressed, T

We were not in a good place after a sewer line blockage had our basement drain belching up all…read morekinds of unspeakable things. Another company we called wasn't able to work us in, but they recommended Steve, and said he was experienced, honest, and fair. That was exactly the case! He worked us in quickly, fixed our sewage blockage in less than an hour, didn't throw a lot of extra things in to boost the cost, and charged a VERY reasonable price. Very friendly and explained everything he was doing so that I...a new, first-time homebuyer...could learn more about our house's system. With an older house in the city--there are a lot of quirks! Steve wasn't deterred. We would 100% call him again and will recommend him to friends and neighbors.

The rental of the machine and trailer was very good. From getting the appointment setup to…read morechecking in and getting everything hooked to my truck was professional and expedient. The return also went smoothly and was hassle free. I would recommend this rental service to anyone who wants good equipment and quick service.

I rented a trencher from K&K and everything worked as expected. The guys who helped me load it on…read moremy truck even took a minute to show me how it works! Great experience overall.