Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Clear Path's slogan is "we pay attention to details so you don't have to." That's almost insulting…read moreafter what happened to us. Tim missed MAJOR and OBVIOUS plumbing defects that FOUR separate plumbing companies and the city inspector herself immediately pointed out. They assumed we hadn't even hired an inspector. We'd only owned the house a few days before it became clear something was seriously wrong. Pipes were literally running uphill. Even non-plumbers know that's not how plumbing works. None of these issues were hidden behind walls. We got reports and quotes from five different companies. The cost to repair the plumbing alone? $30,000-$70,600 (and with a 30 day deadline from the city) -- oh, that's not even including the cost to open and repair walls, ceilings, and the roof afterward. And somehow the plumbing wasn't the only thing missed. During the inspection, I had to point out that a deck support beam appeared to be connected to absolutely nothing. Tim missed that one, too. Thankfully, I caught it and it was added to our report. When I brought everything to Tyler (the owner)'s attention, instead of accountability, I got nonstop talking, excuses, and deflection. Zero integrity. Zero responsibility. I see they conveniently changed wording on their website about identifying major expensive defects after these issues were brought up. Their "24 hr" turnaround for estimate repair turned into 48 hours. I have documentation of all of this. Thanks, Tim and Tyler! You're costing us tens of thousands of dollars due to negligence! Maybe that is a better slogan for you guys. Best of luck and don't forget, pipes for drains (or vents) should not travel uphill! ;) On a serious note, I really hope the same thing doesn't happen to others. USE A DIFFERENT COMPANY.

This company did not live up to my expectations. They fooled us. I feel disappointed in their…read moreservices, it cost us an arm and a leg without any compensation. I wouldn't recommend them to anyone. They said "usually I find 30 things wrong with a house. I've only found 11 so far and only anticipate a few more. This is a very solid job the seller did. I have lots of experience with old houses and I can tell you this is a great value!" Jump to only weeks later and realizing Tim didn't test the electric (we plugged something in and it started smoking), he ignored our question about water on the basement floor, and we had 5 different companies tell us the plumbing was so obviously an issue and any inspector should have caught it. It's cost us tens of thousands of dollars to fix to fix. Tyler has not returned my call. I'm usually a very friendly guy and only leave good reviews but I'm upset beyond all comprehension

Highly recommend. Very thorough and attentive. Took the time to explain the details of the…read moreinspection.

He missed many items (outlets not working etc) and some of the things he pointed out as problems…read moreturned out not to be when pro's were called in to address.

The work itself was adequate, but there are several things prospective customers should know before…read morebooking. Most importantly: be very specific about where you want the system installed and do not defer to their suggestions. These systems are large and not particularly attractive, so if concealment matters to you, be firm upfront. A few specific issues I encountered: Pricing: STL Radon is booking several months out. When the tech arrived on installation day, my quote increased by $200. I was told I could cancel, but rebooking with another company would mean waiting several more months -- not much of a choice. Installation day: I gave permission to use my garage but asked twice that the door be kept closed when not in use (I live in the city and prefer not to advertise an open garage). The request was flatly refused. Placement: I specified where I wanted the system installed. It was placed next to my breaker box and sump pump instead, with the exhaust pipe now exiting directly by my deck. When I asked why, the tech said they assumed my basement was finished -- it is not; it's a rubble foundation with no finished space whatsoever. Resolution attempt: When I contacted the company, they offered to relocate the system only if I paid the outstanding balance in full plus an additional $1,000+. I wasn't asking for a discount -- just for what I originally requested. To make matters worse, they attempted to add late fees before the installation was even complete (it had been paused due to wind). When they returned to finish, they gave a window of 11:30-1:30 and only showed up after I texted to ask if they were still coming after 4:45pm. I'm not saying avoid them entirely, but go in with your eyes open and get everything in writing.

Cherie is absolutely fantastic and has been demonstrative in helping me understand the health risks…read moreof increased radon exposure, explaining how cost-effective it is to get testing, and easy way to alleviate any potential issues from elevated levels.

Thank you for you timely and thorough inspection with professional feedback including pictures…read more Encompass is a 5 star customer service company!

From the owner: Without a detailed and thorough home inspection, there's no way to know what underlying issues may…read morebe hidden in your home. At Encompass Home Inspections, we're passionate about guiding you to a deeper understanding of your home. Lead inspector and founder Lael uses his extensive experience as a union carpenter and general contractor to give the folks in his community the foresight they need to make smart decisions about their homes. From pre-listing and sewer scope inspections to radon and termite testing, there's nothing our team won't uncover. Whether you're buying, selling, or maintaining your home, we'll provide professional, quality service from the moment you call us.

Excellent home inspection service. Dan arrived on time and conducted a thorough inspection of the…read moreentire house, and welcomed us to stick around and ask questions. He spent a full 4 hours looking at everything. Included termite inspection was also completed on time. After the inspection, Dan went over everything he found with us, and we were sent a copy of all the information and recommendations. They also include a free re-inspection after the suggested repairs are completed. And we received a guide with tips on closing on our new home, as well as maintenance suggestions for after moving in. We were impressed!

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection