Urgent care that I had to visit while in Bryan, TX. Scheduling an appointment was easy to do…read moreonline. The urgent care scheduling day is pretty spread out so that it is easy to fit the appointment into a schedule that may be busy. The location was convenient for me. The staff seemed professional and very nice and to me they provided me the most quality care that they could give to me. I was so grateful that they could see me and care for me.

The Urgent Care is easy to get to and easy to get a walk-in appointment. The staff is competent and…read morecan usually take of your needs right there. They will direct you other providers if needed such as a lab for testing.

Excellent care, professional and caring providers. I was seen right away and…read more they really seemed to care. Overall the experience was very positive. I wouldn't hesitate to go back should the need arise.

The prices are way to HIGH!!! My copay is 30% 750 $…read moreI went to Bastrop to Longhorn imaging. 120$

From the front desk Courtney C. , to the medical assistant and to the doctor, everything was a…read morewonderful experience! They really seemed to care

I will never come back at this Urgent care again!! I was…read morechecked in at 3:30p and it's already 4:37 as i type this review and yup still waiting for the doctor. More than an hour wait. More than an hour!!!! Never again!

Made an appointment for 12:30pm for my child. Arrived At 12:15pm. At 1:20pm was told that 5 other…read morepatients who came in AFTER we arrived would be seen before my son because they were "walk-ins". Do yourself a favor. Save yourself time and money. Go somewhere else. Anywhere else.

The lady on the phone said they called on the 5th to give me my results but they never did. No call…read moreor voicemail from them. I called on the 11th and I was on hold for 45 minutes just for them to tell me that my results were negative. They told me to go to the EMT. Will not be returning here.

BVUC saved my booty today. They are AMAZING! Here's the really detailed reason why…read more Background I am traveling to a country that requires a COVID test--and it has to be RT-PCR, and it even wants a printed copy with a lab stamp. I am fully vaccinated, but you know life these days! Well, I was on my way out of College Station to get a pre-arranged test in Houston, which would meet the timeframe for my flight, when the place canceled. They shut down the entire day due to a storm right then. Not only that but they shut down a different location, and then just decided to shut down all their Sunday locations. This place specifically advertised travel tests, and had been booked at the late afternoon slots, so I doubt I'm the only one who was in a lurch; I'd chosen them for Sunday tests for travelers, and because they accepted insurance. We all know Texas storms (today's for sure) will pass usually. When I asked the original place in Houston what I was supposed to do, the rude lady there hung up on me (probably getting another call from another stranded traveler!)! So I called BVUC on a whim--just in case, I thought. Calling Brazos Valley Urgent Care--with Urgency I don't even know who answered the phone, but I appreciate how understanding she was as I asked if 1) they could squeeze me in, basically right then for a PCR test, 2) if, indeed, the test said "RT-PCR," and basically quizzed her about my whole travel protocol. She even paused and double checked--and I don't mean put me on a hold with annoying hold music, but I mean asked the other people working to ensure her facts were correct--to be certain my information was correct. Yes, they DO RT-PCR tests, and she read the non-identifying type of answers from a sample result so I knew what it said. It was exactly what I needed. She said they recommended I pick the results up. I about fell over. The country I am visiting actually requests and original hard-copy which is lab stamped, but I have found out that is unusual here. Puzzled, I asked how long it took. "A couple hours," she told me. The only downside was that they could not take my insurance since this was not a medically necessary test and this wasn't like a drive-through facility where they are automatically reimbursed by the government for just the test. But they were happy to give me the detailed and coded insurance receipt, which, under the circumstances, I was willing to do because I was certainly in a bind, and actually, I was coming out ahead. Getting Results I guess since it was Sunday afternoon and not busy, things moved even faster. I had made my initial call around 2 p.m. I was in the office, having filled out the link they sent, by 2:20 or so, and left to wait for the results to be ready in a couple hours. They called at 3--literally, half an hour later. They have their own CLIA lab (if you are not familiar with that, it's the kind of lab all the people want your test to run through when they ask for it, and the reason results take a bit is that places have to send samples TO labs; BVUC has its OWN, and today, mine was the sample they needed to run through the system.) For the record, it also tests for Flu A and B and RSV. They even gave me a couple original copies, on prescription paper--the kind that can't be copied without VOID all over it--to take to the airline. These copies had all the info I needed, including a signature and lab stamp, and they even had the forethought to go ahead and copy my passport and add the number in case it was needed (some do and some don't require it). Bottom Line Not only did they help me AND give me precisely what I needed, but they did it with smiles under their masks and the most friendly and kind tones, from the person answering the phone, to the rest of the office staff, to the doctor herself. They were a class act. I am only back in the BV for a short time, but if I need any other care, I won't even consider anywhere else.

dr Gerald darling rude and doesn't listen what patient is telling him. Wouldn't even pull up files…read moreon me. absolute worst dr I have ever been to. DO NOT RECOMMEND

Wait time makes absolutely no sense especially if they just tell you to go to Walgreens or CVS for…read morenonprescription medication. In an hour and a half span they only called back one patient. Staff likes to move slow and just sit back there and laugh.

Complete waste of money. I called to verify how much self pay would be for my brother and to verify…read morethey could run test and treat him for gout, and they said they could, so I took him in because he was in so much pain. They took his vitals and his BP was 161/120. The doctor came in and he seemed irritated, didn't even want to hear him out or look at him or his foot. Then he said it's not gout, his issue was plantar fasciitis and to get some good insoles. Never once did he mention his BP level. Why take his vitals if they aren't important enough to discuss the high levels? Basically I gave them $125 five minutes of his time. Overall it was a horrible experience, which was surprising because I've had to go to urgent care facilities before with excellent patient care.

So I booked an appointment and got a confirmation text but when I showed up to the clinic they did…read morenot have my appointment and would not have another open appointment for a while. They said that their system had been doing this for a while. I've had multiple poor experiences here and will probably not come back. Also, the front staff were trash talking about patients. Even if it's in another language you should probably assume that a good majority of people here speak Spanish

Dr Roa was kind and a great listener. He took the time to look back in my chart and try to help me…read morefigure out the source of my abdominal pain. No quick answer but he followed up and told me what specialist to contact. I am always grateful for doctors who are kind and caring towards their patients.